SameSystem

What SameSystem does

SameSystem is a European SaaS workforce management provider focused exclusively on the retail and hospitality sectors. The platform unifies eight modules — AI-assisted scheduling ("Perfect AI-planning"), mobile employee and manager app, HR and payroll administration automation, iBeacon-based attendance tracking, daily operations tools, employee engagement, business intelligence reporting, and pre-built integrations — sold as a single all-inclusive license on a per-department subscription that does not vary with headcount. The company positions itself as a vertical alternative to generic WFM platforms, with a compliance engine built for European labor laws, union agreements, and multi-market retailers, and an AI forecasting layer that the company claims outperforms human managers 86% of the time by training on operational data from 15,500+ departments and POS/customer counter integrations.

The company monetizes primarily through monthly per-department SaaS fees paid by 1,300+ customers across 24 countries, supported by country-based retail advisors and a sales-led motion with self-serve inbound components. iBeacon hardware is provided free of charge, and unlimited support is included. Distribution runs through direct field sales in Hamburg (DACH), Barcelona (Iberia), Oslo (Norway), Copenhagen (HQ/Denmark), and Vilnius, targeting enterprise and mid-market retailers and hospitality operators. SameSystem is headquartered in Copenhagen, Denmark, is registered as SameSystem A/S, and trades on the Copenhagen exchange under CPH:SAME. The company reports 99.3% customer satisfaction, 4.5-star app ratings, and a 75-person headcount (45 of whom are developers), consistent with a capital-efficient, organically grown European vertical SaaS business.

Name

SameSystem

Legal name

SameSystem A/S

Website

https://samesystem.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

51–100 employees

Short description

SameSystem is a European SaaS provider of workforce management software for the retail and hospitality sectors, offering AI-assisted scheduling, iBeacon attendance tracking, HR automation, and payroll integrations on a per-department subscription to over 1,300 customers in 24 countries.

Ownership category

akta.pro rank

Product category

Workforce Management Software

NAICS

Payroll Services (541214)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Payroll Software & Payroll-as-a-Service (SaaS) (BPACAIAB)

Keywords

• Workforce management software
• Retail scheduling platform
• Hospitality workforce solutions
• AI-powered shift planning
• Employee attendance tracking

Headquarters

HQ city

Værløse

HQ country

Denmark

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Supply Chain, Operations, Infrastructure

Revenue model

1. SaaS Subscription - Per Department: SameSystem charges a fixed price per department/branch per month or year. The pricing is independent of the number of employees, meaning hiring more staff does not increase costs. There are no fluctuations based on seasonal workers. The license includes all modules and features with no add-ons required.
2. Implementation and Onboarding Services: Customer Service Managers with deep retail and hospitality expertise assist with system setup and implementation to ensure maximum benefit from day one. While support is unlimited and included, professional implementation services may represent an additional service component.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

SameSystem is a cloud-based SaaS workforce management platform exclusively for retail and hospitality businesses, offering AI-powered employee scheduling, mobile time and attendance tracking via iBeacon Bluetooth technology, HR and payroll administration automation, and real-time business intelligence dashboards. The platform is sold on a fixed per-department subscription basis with all modules included and is distributed across 24 European countries with 14 supported languages.

Product overview

SameSystem is a unified Workforce Management platform exclusively designed for retail and hospitality industries. The platform consists of eight integrated modules: Perfect AI-planning (AI-powered scheduling), Modern app (mobile application), Automation of administration (HR and payroll automation), Attendance tracking with iBeacon (time and attendance), Improved daily operations (management tools), Motivated teams (employee engagement), Business overview (reporting), and Timesaving integrations (POS, payroll, and HR system connections). All modules are included in a single license with no additional costs for new features or updates. The SaaS solution is cloud-based, requires no special hardware, and supports operations across 24 countries with 14 solution languages.

Differentiator

Problem solved

Functional benefit

Products and services

• Perfect AI-planning AI-powered workforce scheduling solution that predicts customer traffic patterns to optimize staffing levels, reduce labor costs, and increase sales by matching employee schedules to when customers are in the store. For retail and hospitality businesses.
• Modern App
• Automation of Administration HR and administrative automation module that streamlines payroll processing, digital contract management, employee data management, and government reporting to reduce manual work and eliminate human errors. For retail and hospitality businesses.
• Attendance Tracking (iBeacon) iBeacon-based time and attendance tracking system specifically designed for retail and hospitality. Uses Bluetooth technology to ensure schedules match actual work hours, automatically adjusting times for late arrivals or early departures, typically saving 2-7% on labor costs.
• Improved Daily Operations Daily operations management tools that assist retail and hospitality managers with KPI-driven insights, automated scheduling, real-time staff communication, task management, and compliance tracking.
• Motivated Teams
• Business Overview Real-time business intelligence and reporting dashboard providing live KPIs, customizable reports, automated subscriptions, and strategic insights for management and headquarters across all departments and districts.
• Timesaving Integrations Pre-built integrations and Open API with POS systems, payroll providers, HR platforms, customer counters, and employee engagement tools that eliminate manual data entry and ensure seamless data flow across business systems.

Quantifiable outcome

• AI outperforms human managers in forecasting accuracy 86% of the time, reducing variance from 22% to 14.8%, with assisted AI achieving 10.2% variance
• +5 more outcomes

Named customers20 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration22 records

AI capability5 records

Feature7 records

Partnerships

Nine partnerships are on record, tiered core.

• OnlinePOScoreTechnology or IntegrationPoint of Sale integration partner. SameSystem pulls sales data directly from POS systems to power AI forecasting for staffing optimization.
• AjourcoreTechnology or IntegrationPOS integration partner enabling data flow between point of sale and workforce management scheduling.
• DdD RetailcoreTechnology or IntegrationPOS integration partner for retail operations data synchronization.
• IntectcoreTechnology or IntegrationPayroll system integration enabling automatic import of updated schedules and payroll data from SameSystem to payroll processing.
• HogiacoreTechnology or IntegrationPayroll system integration partner for Scandinavian markets.
• Visma (multiple products)coreTechnology or IntegrationComprehensive partnership with Visma including Visma Huldt & Lillevik Lønn, Visma ePOS, Visma Lon, Visma Lon 600, and Visma Agda. Multiple payroll and HR integrations across Scandinavian markets.
• LessorcoreTechnology or IntegrationPayroll system integration partner for Danish market.
• Vemco GroupcoreTechnology or IntegrationCustomer counter integration. SameSystem's AI forecasting uses customer counter data to predict staffing needs - more data enables more accurate predictions.
• Open API / Custom IntegrationscoreTechnology or IntegrationOpen API available for customers to build custom integrations. SameSystem encourages customers to contact their representative for custom integration development.

Scale indicators9 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Quinyx: Nordic-origin workforce management SaaS targeting retail, hospitality, and other shift-based industries. Most direct head-to-head competitor to SameSystem in European retail/hospitality WFM with overlapping AI scheduling and mobile capabilities.
• Planday: Danish-founded WFM platform owned by Xero, focused on shift planning, time tracking, and employee engagement for hourly workers in retail, hospitality, and HORECA. Highly comparable given shared Danish origins, retail/hospitality focus, and per-location SaaS model.
• Deputy: WFM and employee scheduling SaaS for shift-based industries, including retail and hospitality. Directly comparable on mobile-first scheduling, shift swapping, time clock, and AI-assisted scheduling features.
• Reflexis Systems (now part of Zebra Technologies): Retail-focused WFM, task management, and store operations platform now under Zebra Technologies. Direct comparable in retail WFM with strong footprint among large multi-store retailers.
• When I Work: Shift-based WFM platform targeting hourly workforces in retail, hospitality, and services with employee scheduling, time tracking, and team communication. Comparable SaaS model and target customer profile.
• Humanity (TCP Software): Cloud-based employee scheduling and time clock platform for shift-based industries. Comparable in core WFM functionality and target market (retail, hospitality, healthcare), with similar per-location pricing approach.

Broad incumbents

• UKG (Kronos): Large enterprise WFM and HCM suite serving retail, hospitality, healthcare, and manufacturing. Competes with SameSystem in enterprise retail WFM but operates at significantly larger scale and broader product breadth.
• Workforce Software (WorkForce Software): Enterprise WFM suite with strong retail and hospitality presence, covering time & attendance, scheduling, and compliance. Competes on similar problems but targets larger enterprises with deeper module breadth.

Emerging players

• Rotageek: UK-based WFM platform using data-driven scheduling for retail and healthcare. Comparable in AI/algorithmic scheduling focus but smaller scale and narrower geographic footprint.
• Shiftboard: Workforce scheduling software for shift-based organizations including retail, healthcare, and security. Overlaps with SameSystem on complex scheduling needs but serves broader verticals and tends to focus on longer shift-pattern environments.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/samesystem
• LinkedInlinkedin.com/company/samesystem
• Instagraminstagram.com/samesystem

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SameSystem