DBS
Delaware Business Systems (DBS-POS) is a privately held point-of-sale systems provider founded in 1984, serving over 2,600 restaurant and retail SMBs across the US Mid-Atlantic region through direct sales and a 2,600+ dealer partner network, reselling SpotOn, SkyTab, Revel, and ECRS platforms.
- Company typePrivate
- Founded1984
- HeadquartersNew Castle, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What DBS does
Delaware Business Systems, Inc. (DBS / DBS-POS) is a privately held point-of-sale systems provider founded in 1984 in New Castle, Delaware, serving over 2,600 restaurant and retail small and mid-sized businesses across the United States with primary concentration in the Mid-Atlantic region. The company is family-owned, operates three offices in Delaware and Pennsylvania, and distributes through a national network of 2,600+ dealer partners in addition to its direct field sales team.
The company's core offering is a multi-vendor POS portfolio spanning cloud-based restaurant/retail platforms (SpotOn, Revel Systems), handheld mobile terminals (SkyTab FuturePOS and SkyTab Solo), and a scalable retail system (ECRS Catapult). These platforms are layered with add-on modules including payment processing, branded online ordering with DoorDash/UberEats/GrubHub integration, self-service kiosks, mobile ordering, employee scheduling, gift/loyalty programs, kitchen video displays, and table management. Technical infrastructure emphasizes cloud-based remote management, NFC contactless payment support (Apple Pay, Google Pay, QR code), and 24/7/365 phone and onsite support.
DBS-POS generates revenue across three streams: one-time hardware and software license sales, recurring payment processing transaction fees, and recurring technical support and maintenance subscriptions. Pricing is custom and quote-based with annual billing cycles. GTM is primarily channel-led (dealer partners) supplemented by direct field sales in Mid-Atlantic states, supported by content marketing (website, blog, customer testimonials), email newsletters (POS-Perks), and local SEO.
DBS firmographics
Firmographics- Name
- DBS
- Legal name
- Delaware Business Systems, Inc.
- Website
- https://dbs4pos.com
- Company type
- Private
- Founded year
- 1984
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Delaware Business Systems (DBS-POS) is a privately held point-of-sale systems provider founded in 1984, serving over 2,600 restaurant and retail SMBs across the US Mid-Atlantic region through direct sales and a 2,600+ dealer partner network, reselling SpotOn, SkyTab, Revel, and ECRS platforms.
- Ownership category
- akta.pro rank
DBS industry classification
Industry- Product category
- Point of Sale Systems
- NAICS
- Electronics and Appliance Retailers (44921)
- SIC
- Retail-Computer & Computer Software Stores (5734)
- akta.pro primary industry
- Integrated POS Payments (ISVs & Vertical POS Platforms) (FSAMADAD)
- akta.pro secondary industries
- POS Terminals & All-in-One Retail Computers (HDACAKAA), POS Installation, Maintenance & Field Services (FSAMADAJ), POS Accessories & Spares (Cables, Stands, Cases, Replacement Parts) (HDACAKAL)
Keywords
Where DBS is headquartered
LocationHeadquarters
- HQ city
- New Castle
- HQ country
- United States
- HQ region
- North America
Offices6 records
Markets served
DBS business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- POS Hardware and Software Sales: DBS-POS generates revenue through sale and deployment of POS systems including SpotOn, SkyTab, Revel, and Catapult POS solutions, along with associated hardware terminals and peripherals
- Payment Processing Services: Revenue from credit card processing and merchant services, handling payment transactions for restaurant and retail clients
- Technical Support and Maintenance: Ongoing technical support services including 24/7/365 phone support, onsite response, and after-hours team coverage
- Corporate Banking Services: Traditional banking services including corporate lending, wealth management, and institutional banking across Asia Pacific
- Net Interest Income: Interest income from lending activities and credit products across retail and corporate banking segments
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom enterprise solutions with quote-based pricing |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels4 records
DBS product offering
Product offeringCore offering
DBS (Delaware Business Systems) sells, installs, and supports point-of-sale (POS) systems for restaurants and retail businesses. The company resells and implements four core POS platforms — SpotOn, SkyTab, Revel, and ECRS Catapult — alongside payment processing, POS hardware, online ordering integration, training, and 24/7 technical support, serving over 2,600 businesses primarily in the Mid-Atlantic US region.
Product overview
DBS (Delaware Business Systems) is a point-of-sale (POS) systems provider serving restaurants, bars, hotels, and retail businesses across the United States, with a strong presence in the Mid-Atlantic region. The company offers a portfolio of four core POS platforms: SpotOn POS (cloud-based restaurant and retail), SkyTab POS (mobile handheld payment terminal for restaurants), Revel POS (iPad-based cloud platform for restaurants and retail), and ECRS Catapult POS (scalable retail solution). These platforms are complemented by add-on modules including payment processing, online ordering with third-party delivery integration (DoorDash, UberEats, GrubHub), self-service kiosks, mobile ordering, employee scheduling, gift/loyalty programs, and kitchen video displays. DBS positions itself as a local partner providing hardware, software, installation, training, and 24/7 technical support to over 2,600 business customers.
Differentiator
Problem solved
Functional benefit
Products and services
- SpotOn POS Cloud-based restaurant and retail POS solution offering remote access, flexible modifier customizations, mobile ordering, online ordering integration, and payment processing for full-service restaurants and retail operations.
- SkyTab POS Mobile payment terminal for restaurants with handheld POS ordering, EMV chip card processing, built-in receipt printer, and tableside payment capabilities. Available as SkyTab FuturePOS (integrated with FuturePOS software) and SkyTab Solo (standalone).
- Revel POS
Quantifiable outcome
- DBS Q4 2025 net profit of $2.26 billion
- +3 more outcomes
Companies that use DBS
Customer profileNamed customers11 records
Segments4 records
Ideal customer profiles1 record
DBS technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature5 records
DBS partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and notable.
- Ant InternationalcoreStrategic partnership to develop innovative cross-border payment and fintech solutions. Collaboration includes integrating DBS PayLah! into the Alipay+ ecosystem, exploring real-time remittances, supporting SME digital transformation, and enhancing cross-border payment solutions using AI and blockchain technologies.
- MultifondscoreImplementation of Multifonds Fund Accounting Platform across Singapore, Hong Kong SAR, and Indonesia. Platform supports multiple asset classes and regulatory requirements, streamlining DBS operations and increasing efficiency for asset management industry in the region.
- ABC ImpactnotableABC Impact, backed by Temasek, partnered with UOB and DBS to secure a $110 million sustainability loan. DBS served as one of the lending banks alongside UOB in this sustainability-linked financing.
- UOBnotableJoint partnership with UOB and ABC Impact for $110 million sustainability loan facility. Banks collaborated as co-lenders in this sustainability-linked financing transaction.
- SpotOncoreDBS-POS is a certified reseller and implementation partner for SpotOn POS, offering cloud-based restaurant and retail POS solutions including online ordering, cloud reporting, and credit card processing.
- SkyTabcoreDBS-POS resells SkyTab POS systems including SkyTab FuturePOS and SkyTab Solo solutions for restaurants, providing mobile payment terminals with EMV chip card processing and marketing capabilities.
- Revel SystemscoreDBS-POS is an authorized reseller for Revel Systems iPad POS, offering cloud-based platform for retail and restaurant operations including online ordering, self-service kiosk, and back-end dashboard.
- ECRS CatapultcoreDBS-POS offers ECRS Catapult POS for advanced retail operations, providing scalable point-of-sale solution for gift shops and complex retail environments.
Scale indicators11 records
Recent moves5 records
Expansion highlights4 records
DBS competitors and assessment
Company assessmentDirect peers
- SpotOn: Cloud-based restaurant and retail POS platform whose product DBS resells and integrates. Direct peer because SpotOn competes for the same end customer (restaurants/retail SMBs) via both direct sales and through resellers like DBS.
- Revel Systems: iPad-based cloud POS platform for restaurants and retail, also resold by DBS. Direct peer because it is one of the four core platforms DBS sells into the same SMB restaurant/retail customer base.
- ECRS: Provider of the Catapult POS solution for retail and specialty retail that DBS resells. Direct peer as a software vendor competing for the same retail POS wallet share through both direct and partner channels.
- TouchBistro: Restaurant-focused POS software with tableside ordering and integrated payments, sold direct to full-service and quick-service operators. Direct peer competing for the same restaurant SMB customers DBS targets via SpotOn/SkyTab/Revel.
- POS Nation: US POS systems reseller/integrator selling bundled hardware, software, and payments to small and mid-sized retail and restaurant businesses. Closest comparable to DBS as a value-added POS reseller rather than a software vendor.
Broad incumbents
- Toast: Largest US cloud-native restaurant POS provider, selling direct to restaurants nationwide with end-to-end payments, hardware, and software. Comparable as a restaurant POS competitor to the SpotOn/SkyTab/Revel products DBS resells, though Toast is far larger and direct-only.
- Lightspeed Commerce: Public POS and commerce platform serving retail and restaurant SMBs with cloud software, payments, and hardware. Comparable as a broader incumbent offering integrated POS plus payments that competes with the platform stack DBS assembles for its customers.
- Square (Block): Mass-market POS and payments provider (parent Block) widely used by SMB restaurants and retailers. Comparable as a low-friction, direct-to-customer POS/payments alternative that competes with DBS's reseller-led offering at the entry tier.
- Clover Network (Fiserv): SMB POS and payments platform from Fiserv distributed through bank and ISO channels. Comparable to DBS's model of selling POS-plus-processing bundles to restaurants and small retailers, though at far greater scale.
- PAR Technology: Public restaurant technology company (PAR Brink POS, Punchh loyalty, DataCandy) serving enterprise and chain restaurants. Comparable as a broader restaurant-tech incumbent competing for restaurant IT budgets adjacent to DBS's SMB-focused POS offering.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights5 records
Customer concentration
DBS social profiles
Digital presenceDBS financial estimates
Financial estimateRevenue estimate
Valuation estimate
DBS leadership team
Management profileNumber of profiles
DBS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DBS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DBS
What does DBS do?
DBS (Delaware Business Systems) sells, installs, and supports point-of-sale (POS) systems for restaurants and retail businesses. The company resells and implements four core POS platforms — SpotOn, SkyTab, Revel, and ECRS Catapult — alongside payment processing, POS hardware, online ordering integration, training, and 24/7 technical support, serving over 2,600 businesses primarily in the Mid-Atlantic US region.
Is DBS a public or private company?
DBS is a private company. It is classified as family owned and is currently operating.
When was DBS founded?
DBS was founded in 1984. It employs 51 to 100 people.
Where is DBS based?
DBS is headquartered in New Castle, United States, in the North America region.
How does DBS make money?
Five revenue lines are on record. POS Hardware and Software Sales are the primary driver. The others are payment Processing Services, technical Support and Maintenance, corporate Banking Services and net Interest Income.
Who are DBS's main competitors?
Direct peers on record are SpotOn, Revel Systems, ECRS, TouchBistro and POS Nation. Broad incumbents are Toast, Lightspeed Commerce, Square (Block), Clover Network (Fiserv) and PAR Technology.
Does DBS have an API?
No public API is recorded for DBS.
What industry is DBS in?
DBS's product category is Point of Sale Systems. Its primary akta.pro industry code is FSAMADAD, Integrated POS Payments (ISVs & Vertical POS Platforms), with a secondary code of HDACAKAA, POS Terminals & All-in-One Retail Computers. Its NAICS code is 44921 and its SIC code is 5734.