OptiSolve
OptiSolve is a Canadian cloud quality-management software provider serving healthcare, education, building service contractors, and food-safety markets with the SAVI 360 platform, Pathfinder surface imaging hardware, and the Hey Walter AI assistant, and also resells Geotab fleet telematics.
- Company typePrivate
- Founded2014
- HeadquartersPeterborough, Canada
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What OptiSolve does
OptiSolve Ltd. is a Canadian cloud-based quality management software provider that helps facility teams plan, conduct, track, and report on cleaning quality, surface cleaning validation, and environmental monitoring. Its core platform, SAVI (now evolved into SAVI 360), is a digital quality management system offering real-time dashboards, automated reporting, employee scorecards, corrective action tracking, AI-powered image analysis, AI-generated summaries, and an on-demand knowledge retrieval assistant called SAVI Intelligence. The proprietary Pathfinder hardware pairs with the Optisolve Illuminator bio-tracer spray to capture high-resolution surface contamination images rendered as color-coded heat maps (light yellow through deep red), providing visual proof of cleanliness that the company positions as a step change over numerical ATP meters. Hey Walter, an AI-powered mobile assistant built on 70 years of cleaning expertise and supporting 140+ languages, plus the Hey Walter Academy training and certification platform, extend the stack into AI-guided frontline workflows and workforce development. Facility Insights Pro serves cleaning consultants and auditors, while a Geotab authorized reseller and Elite Public Safety Partner relationship adds fleet telematics (GO devices, GPS tracking, driver behavior, compliance tools) as a secondary product line.
The company sells through an enterprise field-sales motion backed by personalized demos, supported by content marketing, SEO, social media, webinars, and email, with a channel partnership distributing Geotab fleet solutions into municipal, utility, and transportation accounts. Customer segments are organized vertically, with primary focus on healthcare facilities, educational institutions, and building service contractors, and secondary focus on food safety, cleaning consultants and auditors, and fleet operations. Pricing is quote-based with no public tiers; the revenue mix combines SAVI/SAVI 360 software subscriptions, Pathfinder hardware sales (bundled with Illuminator consumables), Geotab resale (hardware plus subscriptions), and professional services for training, installation, and consulting. OptiSolve has achieved SOC 2 Type 2, SOC 2 Type 1, and HIPAA attestations and GBAC STAR registration for both Pathfinder and SAVI, positioning it for regulated healthcare and enterprise procurement. The company was founded from a team rooted in an international cleaning products organization with over 60 years of industry experience, operates from Burlington, Ontario with US offices in Mount Arlington, NJ, and runs with 11–50 employees.
OptiSolve's strategic posture in 2024-2026 reflects a platform expansion from assessment tooling toward an AI-augmented cleaning operations system: three 2025 product launches (SAVI 360, Hey Walter, Hey Walter Academy), deepening of the Geotab channel partnership (Elite Public Safety Partner and 2026 Innovation Award), and a regulatory certification stack that unlocks enterprise healthcare and US public-sector sales. A single funding event of $4.5M is recorded in 2019-02-07, but investor identity is not disclosed and the company's ownership commentary describes a closely-held, bootstrapped profile, leaving capital structure opaque.
OptiSolve firmographics
Firmographics- Name
- OptiSolve
- Legal name
- Optisolve Ltd.
- Website
- https://optisolve.net
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- OptiSolve is a Canadian cloud quality-management software provider serving healthcare, education, building service contractors, and food-safety markets with the SAVI 360 platform, Pathfinder surface imaging hardware, and the Hey Walter AI assistant, and also resells Geotab fleet telematics.
- Ownership category
- akta.pro rank
OptiSolve industry classification
Industry- Product category
- Facility Management Software
- NAICS
- Computer Systems Design Services (541512)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Environmental Data Management Platforms (EHS/EMS, LIMS, ELN, Compliance Data Hubs) (EUAHAKAA)
Keywords
Where OptiSolve is headquartered
LocationHeadquarters
- HQ city
- Peterborough
- HQ country
- Canada
- HQ region
- North America
Offices3 records
Markets served
OptiSolve business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Supply Chain, Operations
Revenue model
- Software Subscriptions (SAVI): SAVI quality management software offered as subscription-based platform access with features including assessments, reporting, dashboards, and compliance tracking. Integrated with hardware for surface imaging validation.
- Hardware Sales (Pathfinder): Pathfinder surface imaging hardware device sold with accompanying proprietary Illuminator bio-tracer spray. Hardware is bundled with SAVI software license for complete solution.
- Fleet Telematics (Geotab): Resale of Geotab fleet management solutions including GO devices, fleet management software, GPS tracking, driver behavior monitoring, and compliance tools. Optisolve serves as authorized reseller providing installation and ongoing support.
- Professional Services: Training, installation, and ongoing support services for fleet management and facility management solutions. Includes hands-on training and system integration services.
- Facility Insights Pro Program: Consulting and assessment services for cleaning consultants and auditors using Optisolve's technology platform to provide facility inspection services to their clients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Annual | No public pricing tiers disclosed |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels7 records
OptiSolve product offering
Product offeringCore offering
OptiSolve provides cloud-based quality management software for cleaning validation and facility management, centered on the SAVI/SAVI 360 platform for assessments, analytics, and compliance. It complements this software with Pathfinder surface imaging hardware for visual contamination detection, the Hey Walter AI assistant for frontline cleaning guidance, and resells Geotab fleet telematics solutions. The platform enables healthcare, education, food safety, and building service contractor customers to plan, conduct, track, and report site assessments for cleaning quality and environmental monitoring.
Product overview
OptiSolve offers a unified platform architecture centered on SAVI/SAVI 360 as the core quality management system, with specialized hardware (Pathfinder surface imaging), AI-powered assistance (Hey Walter), and assessment services (Facility Insights Pro). The product portfolio includes both proprietary solutions and a Geotab fleet management partnership. The ecosystem is organized around four pillars: Assess, Act, Analyze, and Assure. SAVI serves as the central nervous system connecting all modules—enabling facility teams to plan, conduct, track, and report on cleaning quality, surface validation, environmental monitoring, and compliance across healthcare, education, food safety, and building service industries.
Differentiator
Problem solved
Functional benefit
Brands
- SAVI: Digital quality management software for facility assessments, cleaning validation, and environmental monitoring. Transcends being a mere digital platform to emerge as a strategic partner empowering users to strategize, execute, monitor, and analyze cleaning processes.
- SAVI 360
- Pathfinder
- Hey Walter
- Hey Walter Academy
- Facility Insights Pro
- Geotab Fleet Solutions
Products and services
- SAVI / SAVI 360 Core quality management software platform enabling facility teams to plan, conduct, track, and report site assessments for cleaning quality, surface cleaning validation, and environmental monitoring. SAVI 360 is the AI-powered evolution featuring multi-module assessments, AI-powered image analysis, AI-generated summaries, corrective action tracking, risk heatmaps, offline mobile app, SOP-referenced recommendations, and voice-enabled mobile updates.
- Hey Walter AI Assistant AI-powered mobile assistant delivering real-time guidance on cleaning and safety protocols to frontline cleaning teams. Provides step-by-step workflows, training modules, and product information, available in 140+ languages. Can be deployed as a pre-trained version based on 70 years of cleaning expertise or custom-trained on organization-specific SOPs.
- Hey Walter Academy Professional online training and certification platform designed for cleaning and facility teams. Provides structured, SOP-based modules that align task execution across shifts, buildings, and teams, with self-paced training, certifications, and achievement badges.
- Pathfinder Surface imaging technology that captures high-resolution images to detect and document contamination levels on surfaces. Produces heat-mapped images that pinpoint contamination with color-coded indicators (light yellow for safe, medium yellow for moderate, yellow-orange for high, deep red for severe). Bundled with Optisolve Illuminator bio-tracer spray. Capable of assessing areas up to 10 inches by 10 inches, providing visual proof of cleaning efficacy.
- Facility Insights Pro Curated toolkit and program for industry experts and consultants to provide actionable results and image-proven data for facility health and safety. Streamlines assessments using SAVI software and Pathfinder imaging, allowing cleaning consultants and auditors to deliver facility inspection services to their clients with visual evidence.
- Geotab Fleet Management OptiSolve is an authorized Geotab reseller and Elite Public Safety Partner offering Geotab-powered fleet management solutions including GPS tracking, driver behavior monitoring, fuel usage tracking, electric vehicle management, and compliance tools. Includes installation, training, and ongoing support services.
Quantifiable outcome
- 349% ROI achieved in 90 days for fleet management customer
- +7 more outcomes
Companies that use OptiSolve
Customer profileNamed customers5 records
Segments6 records
Ideal customer profiles6 records
OptiSolve technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability14 records
Feature5 records
OptiSolve partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- GeotabcoreOptisolve is an authorized Geotab reseller and Elite Public Safety Partner offering Geotab's fleet management platform including GPS tracking, driver behavior monitoring, compliance tools, and electric vehicle management. Optisolve provides installation, training, and ongoing support services for Geotab customers, achieving Geotab's Elite Transportation and Logistics certification for 2026.
- Viken DetectioncorePartnership to launch the Pathfinder surface imaging device. Viken Detection, originally a pioneer in homeland security x-ray technology, collaborated with Optisolve to develop the innovative surface contamination imaging technology that became Pathfinder.
- Global Biorisk Advisory Council (GBAC)minorGBAC registered both Pathfinder Surface Imaging Technology and SAVI quality management system. GBAC advisory council scientific board assessed products for scientific validity, usability, practicality, safety, and efficacy to earn GBAC STAR Registered certification.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
OptiSolve competitors and assessment
Company assessmentEmerging players
- MaintainX: MaintainX is a mobile-first CMMS and operations platform expanding from maintenance into inspections, safety, and quality workflows on the shop/facility floor. Its growing inspection and corrective-action modules directly intersect with SAVI's quality management use cases.
- Facilio: Facilio is an AI-driven connected facilities platform for commercial real estate and multi-site operators, offering work order, compliance, and energy/operations analytics. It targets the same property/facility management buyer as OptiSolve with a broader O&M scope.
Direct peers
- Hygiena: Hygiena is the leading provider of ATP cleaning verification luminometers used across healthcare, food safety, and facility management. It competes directly with OptiSolve's Pathfinder imaging for cleaning validation wallet share, addressing the same problem with a numerical rather than visual approach.
- ServiceChannel: ServiceChannel provides facility and contractor management software used by multi-site retailers and commercial operators to manage work orders, vendor compliance, and service quality. It overlaps with OptiSolve's facility-quality and compliance-tracking focus in the same enterprise customer base.
- Janitorial Manager: Janitorial Manager provides cleaning-industry-specific operations, inspection, and quality management software used by building service contractors. It competes with SAVI for the same BSW customer segment with a category-tailored, software-only approach.
- SafetyCulture: SafetyCulture's iAuditor platform powers digital inspections, checklists, and quality/safety audits across facility, manufacturing, and healthcare operations. It competes head-on with SAVI/SAVI 360 for frontline digital quality management and corrective action workflows.
- Samsara: Samsara is a leading AI-enabled fleet telematics and operations platform that competes directly with the Geotab solutions OptiSolve resells. It represents the most credible alternative for OptiSolve's fleet customers and constrains the company's channel positioning.
Broad incumbents
- 3M (Clean-Trace): 3M's Clean-Trace ATP cleaning verification system is the legacy incumbent in cleaning validation, distributed through 3M's global commercial and healthcare channels. It competes with Pathfinder imaging across food safety and healthcare, with significantly broader reach.
- ServiceNow (Field Service Management): ServiceNow's FSM and ESG/EHS offerings cover facility work-order management, compliance, and audit at large enterprise and healthcare customers. As a broad incumbent platform, it could absorb SAVI-style cleaning validation use cases as a workflow within a much larger suite.
- Brightly Software: Brightly (formerly AssetWorks) provides enterprise asset, maintenance, and facility management software to higher education, healthcare, and public-sector customers — directly overlapping with OptiSolve's primary verticals and compliance-tracking value proposition.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
OptiSolve social profiles
Digital presenceOptiSolve compliance and trust
Trust signalCompliance5 records
OptiSolve financial estimates
Financial estimateRevenue estimate
Valuation estimate
OptiSolve leadership team
Management profileNumber of profiles
Profiles4 records
OptiSolve funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
OptiSolve M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about OptiSolve
What does OptiSolve do?
OptiSolve provides cloud-based quality management software for cleaning validation and facility management, centered on the SAVI/SAVI 360 platform for assessments, analytics, and compliance. It complements this software with Pathfinder surface imaging hardware for visual contamination detection, the Hey Walter AI assistant for frontline cleaning guidance, and resells Geotab fleet telematics solutions. The platform enables healthcare, education, food safety, and building service contractor customers to plan, conduct, track, and report site assessments for cleaning quality and environmental monitoring.
Is OptiSolve a public or private company?
OptiSolve is a private company. It is classified as venture growth investor backed and is currently operating.
When was OptiSolve founded?
OptiSolve was founded in 2014. It employs 11 to 50 people.
Where is OptiSolve based?
OptiSolve is headquartered in Peterborough, Canada, in the North America region.
How does OptiSolve make money?
Five revenue lines are on record. Software Subscriptions (SAVI) is the primary driver. The others are hardware Sales (Pathfinder), fleet Telematics (Geotab), professional Services and facility Insights Pro Program.
Who are OptiSolve's main competitors?
Emerging players on record are MaintainX and Facilio. Direct peers are Hygiena, ServiceChannel, Janitorial Manager, SafetyCulture and Samsara. Broad incumbents are 3M (Clean-Trace), ServiceNow (Field Service Management) and Brightly Software.
Does OptiSolve have an API?
No public API is recorded for OptiSolve.
What industry is OptiSolve in?
OptiSolve's product category is Facility Management Software. Its primary akta.pro industry code is EUAHAKAA, Environmental Data Management Platforms (EHS/EMS, LIMS, ELN, Compliance Data Hubs). Its NAICS code is 541512 and its SIC code is 7372.