What Virtual1 does

PlatformX Communications (PXC), trading under the parent entity Virtual1 Limited, is a UK-based wholesale telecommunications platform that provides connectivity, voice and collaboration, cloud and security, managed security services, and a partner-facing portal/API suite (1Portal) to channel partners for resale to end customers. The platform is built on what the company describes as the UK's largest independent wholesale telecoms network, offering nationwide UK coverage with a stated 99.995% core-network availability SLA, and an integrated product portfolio underpinned by fibre-first connectivity, cloud voice, and managed security solutions.

PXC operates exclusively through a partner-channel go-to-market, serving seven distinct partner categories (Resellers, Carriers, Aggregators, System Integrators, Service Providers, Alt-Nets, and Consumer Wholesale partners). The company monetises via recurring wholesale subscription-style contracts to these partners, who in turn bundle and resell PXC's products to their own end customers. Supporting infrastructure includes the 1Portal self-service platform, an API suite for integration and automation, and dedicated account management, marketing, sales, and technical assistance functions.

The business is organised under two UK-incorporated private limited companies — Virtual1 Limited (London HQ) and TalkTalk Communications Limited (Salford) — with operations confined to England and Wales. Strategic alliances with Zoom (collaboration) and Trooli (rural fibre), plus the 2020 acquisition of PacketFront Software, broaden the platform's reach and technical capabilities. One disclosed funding round exists — a ~$12.3M investment from Business Growth Fund in January 2017 — and no direct revenue figure is public.

Name

Virtual1

Legal name

Virtual1 Limited

Website

https://virtual1.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

101–250 employees

Short description

PlatformX Communications (PXC), trading as Virtual1, is a UK wholesale telecoms platform that delivers connectivity, voice, cloud, security, and partner-management products to channel partners for resale across the UK.

Ownership category

akta.pro rank

Product category

Wholesale Telecommunications

NAICS

Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

SIC

Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industries

Network Virtualization & Overlays (VXLAN/EVPN) (HDABAFAD), NFV Infrastructure (NFVI), Virtual Network Functions (VNFs) & Cloud-Native Network Functions (CNFs) (HDAIAIAB)

Keywords

• Wholesale telecommunications services
• Cloud connectivity solutions
• Managed security services
• Partner channel platform
• Voice collaboration platforms

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Wholesale Telecommunications Services: PXC operates as a wholesale platform providing connectivity, voice, cloud and security solutions to channel partners who resell to end customers. Partners leverage the platform's extensive product portfolio and network to create their own propositions.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Virtual1 operates the PlatformX Communications (PXC) wholesale telecoms platform, providing UK channel partners with an integrated portfolio of high-speed fibre-first Connectivity, Cloud Voice & Collaboration, Cloud & Security software, and fully integrated Managed Security Services. Distribution is exclusively wholesale through resellers, carriers, aggregators, system integrators, service providers, alternative networks and consumer wholesale partners, with partner operations managed via the award-winning 1Portal and a suite of APIs.

Product overview

PXC is a wholesale telecoms platform offering an integrated portfolio of Connectivity, Voice & Collaboration, Cloud & Security, Managed Security Services, and Portals & APIs products. The platform is underpinned by the UK's largest, most resilient network with 99.995% availability. The award-winning 1Portal serves as the central management interface, enabling partners to control their solutions through automation and APIs.

Differentiator

Problem solved

Functional benefit

Brands

• 1Portal: Award-winning customer-facing portal providing complete control of solutions, with innovative automation and APIs for brand management and tracking.

Products and services

• Connectivity High-speed, fibre-first wholesale connectivity solutions with reliable resilience options for partner networks; delivered with fast deployment and solid security to channel partners across the UK.
• Voice & Collaboration Wholesale Cloud Voice, collaboration and customer service technology designed for modern businesses; delivered through PXC channel partners, with collaboration capabilities broadened via the PXC-Zoom partnership.
• Cloud & Security A wholesale suite of cloud services and software for every stage of customers' digital transformation journeys, sold to channel partners for resale to end customers.
• Managed Security Services Fully integrated wholesale managed security solutions designed to secure customers' connectivity, sold through PXC's channel partner network.
• Portals & APIs Award-winning wholesale partner portal and API suite enabling partners to control solutions, automate operations and manage the customer experience across the PXC product portfolio.

Quantifiable outcome

• 99.995% network availability

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• ZoomcoreStrategic or Co-development PartnerPXC has partnered with Zoom to deliver the Zoom collaboration platform to the Channel. This partnership enables PXC partners to offer Zoom's collaboration and communication tools to their customers as part of their solution portfolio.
• TroolicoreStrategic or Co-development PartnerPXC and Trooli announced a partnership to offer more reliable full fibre broadband to rural areas of the UK. The partnership combines PXC's wholesale platform capabilities with Trooli's full fibre network infrastructure to extend coverage to underserved rural communities.

Scale indicators3 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• Gamma Communications: UK-headquartered wholesale communications platform offering connectivity, cloud voice/UCaaS, and managed services through a channel partner model. Closest like-for-like comparable to PXC in product mix (voice + connectivity + security) and go-to-market (channel-first).
• Colt Technology Services: B2B-focused network and connectivity provider with proprietary fibre infrastructure, on-demand SDN platforms, and wholesale/partner programmes. Comparable to PXC in operating a partner-friendly network with APIs and self-service portals.
• TalkTalk Business: UK B2B wholesale telecoms arm of TalkTalk Group, offering connectivity, voice, and cloud to channel partners. Highly comparable in geography, customer segment, and product set; also notable given the shared TalkTalk Communications Limited entity on PXC's corporate record.
• Spitfire Network Services: Independent UK B2B telecoms provider offering connectivity, voice, cloud, and managed services through a partner and direct model. Comparable in scale, UK-only focus, and channel-oriented product set to PXC.
• Daisy Communications: UK B2B managed service provider for connectivity, voice, cloud, and security, serving SMEs and mid-market customers through direct and channel sales. Comparable as a UK-focused multi-product telecoms and managed services competitor.

Broad incumbents

• BT Wholesale: Wholesale division of BT Group, the UK's largest telecoms incumbent, supplying connectivity, voice, and managed services to carriers, ISPs, and resellers. Comparable as the dominant UK wholesale incumbent against which PXC positions itself.
• Virgin Media O2 Business: B2B arm of Virgin Media O2, providing connectivity, voice, mobile, and cloud services to UK mid-market and enterprise customers via direct and partner channels. Comparable as a broad incumbent competitor in UK wholesale and B2B telecoms.
• Vodafone Wholesale: Wholesale division of Vodafone UK, offering fixed and mobile connectivity, voice, and carrier services to partners and resellers. Comparable as a large incumbent in the same UK wholesale carrier ecosystem PXC operates in.

Emerging players

• CityFibre: UK alt-net building full-fibre networks and wholesaling capacity to ISPs and partners. Comparable as both a PXC partner (alt-net segment) and a competitor offering competing wholesale fibre to many of the same channel customers.

Regional players

• Zen Internet: UK-based connectivity and voice provider serving business and consumer markets, with a strong partner and wholesale heritage. Comparable as a UK-focused B2B/partner-led telecoms operator competing for similar mid-market customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/virtual1
• Xx.com/virtual1ltd

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Virtual1