EngageWell Independent Provider Association

What EngageWell Independent Provider Association does

EngageWell Independent Provider Association (EngageWell IPA) is a not-for-profit Independent Provider Association formed in 2017 by 20 New York City-based community health and human service organizations with collaborative roots dating to the 1980s AIDS epidemic. The network integrates behavioral health, primary care, harm reduction, care coordination, and social determinants of health services for marginalized populations — including people with HIV/AIDS, active substance users, and individuals experiencing homelessness or housing instability. EngageWell operates as the contracting entity (EngageWell IPA, LLC) under its parent EngageWell Community Health and Innovation Collaborative (CHIC), and was designated as one of 19 statewide Behavioral Health Care Collaboratives (BHCCs) by NYS OMH and OASAS in 2018. The network includes three FQHCs with 10 locations across four boroughs, 11 OMH-licensed mental health clinics, 15 OASAS-licensed substance use programs, and 14 HCBS provider agencies.

The organization's core clinical offering, the "Care Your Way" initiative, augments traditional services with digital health technologies including telehealth (Doxy.me, Rocket Doctor), remote patient monitoring, patient engagement (Mend, Perx Health), and care coordination tools (Unite Us). The Digital Food as Medicine Program, powered by the Tangelo app, delivers healthy food to Medicaid beneficiaries through a NYS Medicaid 1115 Waiver pilot. Additional programs include the FCC-funded Connected Care Pilot (selected June 2021) for low-income and veteran populations and an Innovator Accountable Care Organization (IACO) with Amida Care and Mt. Sinai Designated AIDS Center for HIV/AIDS care.

EngageWell generates revenue primarily through risk-bearing Value-Based Payment contracts with Medicaid Managed Care organizations, beginning with its first contract in June 2022 with Amida Care. Additional funding comes from foundation and government grants — notably a $2.58 million VBP Readiness Grant from NYS OMH and OASAS in 2018, FCC Connected Care Pilot funding in 2021, an NYHealth grant in November 2023, and $1 million from CVS Health in January 2025 — as well as Medicaid 1115 Waiver program participation. Services are delivered at no cost to eligible Medicaid beneficiaries, with the network collectively serving more than 60,000 individuals annually across NYC.

Name

EngageWell Independent Provider Association

Legal name

EngageWell IPA, LLC

Website

https://engagewellipa.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

EngageWell IPA is a not-for-profit Independent Provider Association of 20 NYC community organizations delivering integrated behavioral health, primary care, harm reduction, and social services to marginalized Medicaid beneficiaries via value-based payment contracts and digital health-enabled care models.

Ownership category

akta.pro rank

Product category

Medicaid Managed Care Network Services

NAICS

Health Care and Social Assistance (62), Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Physicians (62111), Offices of Physicians, Mental Health Specialists (621112), Social Assistance (624)

SIC

Services-Health Services (8000), Services-Social Services (8300), Services-Membership Organizations (8600), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Integrated Physical-Behavioral-Social Care (Whole-Person) Medicaid Plans (HLAEAEAI)

akta.pro secondary industries

Patient Advocacy, Navigation & Access to Care (BPAGACAH), Integrated Primary Care in Behavioral Health Settings (HLAFAGAM), Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN), Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD), Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)

Keywords

• Medicaid managed care
• Value-based payment contracts
• Behavioral health services
• Harm reduction programs
• Social determinants health

Headquarters

HQ city

Glen Gardner

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Value-Based Payment Contracts: Risk-bearing VBP contracts negotiated with Medicaid Managed Care organizations. EngageWell launched its first VBP contract in June 2022 in partnership with Amida Care, focusing on improving viral load suppression and total cost of care for patients with or at risk for HIV.
2. VBP Readiness Grant: Awarded $2.58 million in 2018 from NYS OMH and OASAS for Value-Based Payment Readiness funding to prepare network providers for risk-bearing contracts with Medicaid Managed Care.
3. Medicaid Programs: Participates in New York State Medicaid pilots and programs including the 1115 Waiver program that covers services like food, housing, and transportation through Medicaid funding.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

EngageWell IPA operates a membership-based network of 20 New York City community-based organizations that deliver coordinated healthcare and social services to marginalized populations under Value-Based Payment contracts with Medicaid Managed Care plans. Service lines include behavioral health (substance use treatment, mental health clinics, harm reduction), primary care through federally qualified health centers, HIV/AIDS care, care coordination, and social determinants of health programs (food, housing, transportation). The organization augments these services with the Care Your Way clinical care model that incorporates digital health technologies such as telehealth and remote patient monitoring.

Product overview

EngageWell IPA is a network of 20 community-based organizations in New York City providing coordinated, integrated healthcare and social services. The organization operates as a platform combining multiple service lines including behavioral health (substance use treatment, mental health clinics, harm reduction), primary care (FQHCs), care coordination (Health Home), HIV/AIDS services, and social determinants of health programs. The core Care Your Way clinical care model augments these services with digital health technologies including telehealth and remote patient monitoring. The Digital Food as Medicine Program, powered by the Tangelo app, delivers healthy food to Medicaid recipients. The Connected Care Pilot Program, funded by the FCC, brings connected care services to low-income and veteran populations. Services are delivered through an extensive network of providers including 15 OASAS-licensed substance use programs, 11 mental health clinics, three FQHCs, and 14 HCBS agencies.

Differentiator

Problem solved

Functional benefit

Brands

• Care Your Way: A clinical care model that includes a suite of interventions augmented by digital health technologies, providing low-income clients new ways to access care. Includes telehealth, remote patient monitoring, and partnerships with digital health vendors.

Products and services

• Care Your Way Initiative

Quantifiable outcome

• FQHCs serve >16,000 NYC residents annually
• +3 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core and supporting.

• TangelocoreTechnology or IntegrationTechnology partner powering the Digital Food as Medicine program through the Tangelo app. Provides free, healthy meals and grocery boxes to eligible individuals, delivered right to their doors. Partnership enables nutrition support covered by Medicaid health plans through the NYC Social Care Network.
• Computer OrangesupportingTechnology or IntegrationDigital health technology vendor partner in the Care Your Way initiative, providing innovative health technology solutions to improve quality of care and increase care engagement for low-income clients.
• Doxy.mesupportingTechnology or IntegrationTelehealth technology vendor partner in the Care Your Way initiative, enabling remote patient consultations as part of connected care services for low-income and veteran populations.
• MendsupportingTechnology or IntegrationDigital health technology vendor partner in the Care Your Way initiative, providing technology solutions to support care delivery and patient engagement.
• T-Mobile For BusinesssupportingTechnology or IntegrationTechnology vendor partner in the Care Your Way initiative, providing connectivity and business solutions to support telehealth and digital health interventions for underserved populations.
• Perx HealthsupportingTechnology or IntegrationDigital health technology vendor partner in the Care Your Way initiative, supporting patient engagement and care coordination through technology solutions.
• Unite UssupportingTechnology or IntegrationTechnology and referral platform vendor partner in the Care Your Way initiative, enabling coordinated care and social determinants of health referrals across the network.
• Rocket DoctorsupportingTechnology or IntegrationDigital health/telehealth technology vendor partner in the Care Your Way initiative, providing telehealth services to connect low-income clients with healthcare providers.
• Amida CarecoreStrategic or Co-development PartnerSpecial Needs Plan and key partner in EngageWell's first VBP contract launched June 2022. Focuses on improving viral load suppression and total cost of care for patients with or at risk for HIV by leveraging the Care Your Way integrated care model addressing primary care, behavioral health, and social determinants of health.
• Mt. Sinai Designated AIDS CentercoreStrategic or Co-development PartnerPartner in Innovator Accountable Care Organization (IACO) for people living with or at-high risk for HIV/AIDS. Partnership coordinates care under a single model for Medicaid beneficiaries living with HIV/AIDS, with potential cost savings reinvested to address social determinants of health.
• Seven Community Health CenterscoreStrategic or Co-development PartnerPartner network in the IACO for HIV/AIDS care coordination, working with Amida Care and Mt. Sinai to launch innovative accountable care model for Medicaid beneficiaries.
• NYC Social Care NetworkcoreStrategic or Co-development PartnerPartner network through which EngageWell's Digital Food as Medicine program operates, ensuring nutrition support is covered by Medicaid health plans.

Scale indicators8 records

Recent moves11 records

Expansion highlights6 records

Direct peers

• Coordinated Behavioral Care (CBC): One of the other 19 NYS-designated Behavioral Health Care Collaboratives (BHCCs) and an IPA serving Medicaid and behavioral health populations in NYC. Directly comparable as a fellow BHCC IPA built on the same 2018 NYS OMH/OASAS designation and VBP readiness framework.
• Amida Care: NYC-based HIV/AIDS Special Needs Plan (SNP) and EngageWell's VBP contract counterparty. Highly comparable as a value-based payer serving the same HIV-positive, Medicaid, homeless, and substance-using populations.
• Housing Works: NYC nonprofit providing integrated housing, harm reduction, and HIV/AIDS services to marginalized populations. Directly comparable to EngageWell's member agencies in mission, services, and target populations.
• GMHC (Gay Men's Health Crisis): Foundational NYC HIV/AIDS service organization offering coordinated care, harm reduction, and SDOH support. Comparable in mission and population to EngageWell's HIV/AIDS service line and harm reduction focus.
• Sun River Health: Federally qualified health center and IPA with deep NYC/Hudson Valley presence engaged in value-based care and Medicaid risk contracts. Comparable as a safety-net FQHC IPA pursuing VBP at scale across overlapping service areas.
• Callen-Lorde Community Health Center: NYC FQHC specializing in LGBTQ, HIV/AIDS, and underserved primary care with integrated behavioral health. Comparable in serving overlapping LGBTQ, HIV-positive, and low-income populations through an integrated care model.

Broad incumbents

• Cityblock Health: Value-based primary care company focused on Medicaid and dual-eligible populations with integrated behavioral and social services. Comparable as a VBP-focused care model addressing SDOH, though operating at much larger scale across multiple states.
• NYC Health + Hospitals: Largest public safety-net health system in NYC serving Medicaid and uninsured populations across primary, behavioral, and HIV care. Comparable in population served and SDOH focus, but operates at vastly larger scale as a public hospital system.

Others

• Community Health Care Association of New York State (CHCANYS): Statewide association representing NYS FQHCs, including several EngageWell member agencies. Adjacent peer as the umbrella body supporting the FQHC infrastructure on which EngageWell's care delivery depends.
• AIRnyc: NYC nonprofit deploying community health workers to address SDOH for Medicaid and low-income populations. Thematically comparable to EngageWell's SDOH and CHW-adjacent programs (and previously employed EngageWell's Director of Health Equity Programs).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EngageWell Independent Provider Association