What Mudango does

Mudango is a tech-enabled logistics marketplace founded in 2017 and headquartered in Santiago, Chile, that connects consumers, small businesses and enterprises with pre-screened moving companies, freight carriers and warehouse operators across Chile, Colombia and Mexico. The company operates an end-to-end digital platform in which AI-style conversational assistants — Sofía in Chile, María in Mexico and Sara in Colombia — guide users through quoting and booking in under two minutes, with real-time coordination chat connecting the customer, the moving partner and Mudango's customer care team throughout execution. The platform is 100% online, requires no physical sales visits for consumer moves, and is localized by country with dedicated regional operations hubs in Bogotá and Mexico City.

The company's product surface includes the core Mudango marketplace for residential and office moves, Mudango Bodegas (intelligent flexible warehouse storage priced by cubic meter, with digital inventory and optional transport), Mudango Empresas (B2B dispatch platform with real-time tracking and a Shopify integration for ecommerce and retail customers), Mudango Ya (freight and delivery service in Mexico), and Mudango Shop (rental of reusable plastic moving boxes and packing materials). Underlying integrations include WebPay and Khipu for Chile payments; integrations with Microsoft, CORFO (Chile's economic development agency), Harvard Innovation Labs, Santander, Copec, Houm and Seguros Atlas support infrastructure, distribution and credibility.

Mudango earns revenue through three primary mechanics: (i) marketplace commissions on each move booked through the aggregated partner network, (ii) recurring monthly rentals of Bodega Inteligente storage space measured in cubic meters, and (iii) transaction-based B2B dispatch fees for Mudango Empresas customers, supplemented by box-rental and packing-material sales. Pricing is quote-based and ranges roughly from ~US$80 for a basic in-city move to US$500+ for larger moves (in CLP-equivalent), with storage starting at ~US$8 per cubic meter per month and inter-city routes priced per kilometer or via shared/exclusive truck options in Mexico.

Name

Mudango

Legal name

Mudango

Website

https://mudango.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Mudango is a tech-enabled logistics marketplace operating in Chile, Colombia and Mexico that uses AI chatbots (Sofía, María, Sara) to match residential and B2B customers with pre-screened moving companies, freight carriers and its own intelligent warehouse (Bodega Inteligente) storage service.

Ownership category

akta.pro rank

Product category

Moving and Storage Logistics Marketplace

NAICS

Freight Transportation Arrangement (48851), General Warehousing and Storage (493110)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731), Public Warehousing & Storage (4220)

akta.pro primary industry

Dedicated Lanes & Mini-Bid / RFP Marketplace Platforms (TLAEAJAG)

akta.pro secondary industries

E-commerce & Omnichannel Fulfillment Centers (Non-Temp Controlled) (TLALAAAC), Marketplace Enablement, Seller Tools & E-commerce Infrastructure (BPAMAGAK)

Keywords

• Moving services marketplace
• Self-storage facilities
• Logistics technology platform
• Freight transport services
• Warehouse coordination software

Headquarters

HQ city

Santiago

HQ country

Chile

HQ region

Latin America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Moving Services Marketplace Commission: Mudango acts as a marketplace aggregating pre-screened moving companies. The platform earns a transaction fee or commission on each move booked through its platform. Customers pay for the full move; Mudango takes a cut from partner moving companies.
2. Warehouse/Storage Rentals: Mudango operates its own 'Bodega Inteligente' storage facilities and rents space to customers on a monthly basis, charging based on cubic meters used. Storage services include optional transport and packing add-ons.
3. Packing Materials & Box Rental: Mudango operates an online shop selling and renting reusable plastic moving boxes (Mudango Boxes) in various bundle sizes, along with packing materials and supplies.
4. B2B/Enterprise Logistics Services: Mudango Empresas provides logistics and delivery services for retailers and e-commerce businesses, managing high-volume inventory dispatch with real-time tracking and same-day/next-day delivery options.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels6 records

Core offering

Mudango operates an online marketplace platform that connects customers with pre-screened moving companies, freight carriers, and warehouse operators across Chile, Colombia, and Mexico. The platform also directly operates smart warehouse facilities (Bodega Inteligente) offering flexible cubic-meter-based storage, and provides B2B dispatch and logistics services for e-commerce businesses through Mudango Empresas.

Product overview

Mudango operates as a logistics marketplace platform with two core business units: (1) Mudango — an online moving and freight booking marketplace connecting customers with vetted moving companies, freight carriers, and warehouse operators in Chile, Colombia, and Mexico, powered by virtual assistant bots (Sofía, María, Sara) that guide users through instant quoting and booking; and (2) Mudango Bodegas — an intelligent storage service offering flexible cubic-meter based warehouse space with integrated transportation and 24/7 security. The platform also offers add-on services including Mudango Shop (reusable plastic box rentals), Mudango Empresas (B2B dispatch platform for e-commerce/retailers), and international moving services. The ecosystem is held together by a coordinated chat/communication system where customers, moving partners, and Mudango's customer care team collaborate throughout the process.

Differentiator

Problem solved

Functional benefit

Products and services

• Mudango Core Moving Platform Online marketplace and booking platform connecting customers with pre-screened moving companies across Chile, Colombia, and Mexico, featuring virtual assistant-led quoting and 100% online reservation workflow for residential and commercial moves.
• Mudango Bodegas (Smart Warehouses) Intelligent storage service offering flexible warehouse space measured in cubic meters with 24/7 security, optional transportation, packing services, and insurance coverage up to 10 UF/m³. Customers pay only for space actually used.
• Mudango Empresas (B2B Dispatch Platform) B2B dispatch and logistics platform for retailers, e-commerce businesses, and enterprises needing high-volume shipment management. Includes real-time tracking, Shopify integration, and dedicated account management.
• Mudango Shop (Box Rental and Packing Materials) Online store for renting reusable plastic moving boxes (Mudango Boxes) in bundle packages of 10, 20, 30, 40, and 45 units, along with purchasing packing materials and supplies.
• International Moving Services Cross-border relocation service from Chile to Argentina, Peru, Brazil, Spain, France and vice versa, including full packing, customs agent coordination, port handling, and unpacking with shared or express container options.
• Office Moving Services Specialized commercial moving service for office relocations in Chile, including same-commune moves, cross-commune moves, and inter-regional transfers, featuring furniture disassembly/reassembly and IT equipment handling.
• Fletes (Freight Services) Cargo and freight transport service for items without full moving needs, providing door-to-door transport with optional loading/unloading services. Available across Chile with per-kilometer charges for inter-regional routes.

Quantifiable outcome

• 96% global satisfaction rate across moving services
• +6 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability4 records

Feature5 records

Partnerships

Five partnerships are on record, tiered minor.

• CopecminorStrategic or Co-development PartnerCopec (Chilean energy company) has a commercial agreement with Mudango Bodegas for preferential or bundled storage services, as shown in the convenios section of Mudango's website.
• Santander (Bodegas)minorStrategic or Co-development PartnerSantander has a commercial agreement with Mudango Bodegas for preferential storage pricing, as shown in the convenios section of Mudango's warehouse operations.
• MudangoDecominorStrategic or Co-development PartnerMudango cross-promotes MudangDeco (furniture and home décor e-commerce) on its office moving pages, offering customers a complete home setup experience from move-in to furnishing.
• HoumminorStrategic or Co-development PartnerHoum (Latin American proptech company) is listed as a sponsor alongside Mudango on Mexico pages, suggesting a marketing or referral partnership within the real estate ecosystem.
• Seguros AtlasminorStrategic or Co-development PartnerSeguros Atlas (insurance company) is listed as a sponsor of Mudango Mexico, potentially providing insurance products related to moving and storage services.

Scale indicators14 records

Recent moves8 records

Expansion highlights6 records

Others

• ShipBob: E-commerce fulfillment and logistics platform with Shopify integration and distributed warehouses. Comparable tech-stack and integration model to Mudango Empresas.

Direct peers

• Bellhop: US moving services company operating local crews for local and long-distance moves with online booking. Comparable consumer-facing moving brand and platform model.
• GoShare: US-based on-demand delivery and moving marketplace connecting customers with vetted truck owners and helpers. Closely comparable two-sided model and unit economics to Mudango.
• Lugg: On-demand moving app for same-day small and large moves in the US. Comparable use of a digital platform to dispatch vetted movers, including short-distance and furniture-only jobs.
• Dolly: On-demand moving, delivery, and furniture-help marketplace in the US with vetted 'Helpers' and instant booking — analogous operational model to Mudango's moving partners.
• MakeSpace: US on-demand storage with pickup/delivery and flexible pricing. Most directly comparable to Mudango Bodegas' flexible cubic-meter storage with bundled transport.

Broad incumbents

• TaskRabbit: Broader on-demand services marketplace covering moving, furniture assembly, and home tasks. Wider category but overlapping use cases and similar two-sided marketplace dynamics.
• Uber Freight: Global digital freight brokerage from Uber that matches shippers to carriers via a marketplace. Comparable at the marketplace-plus-tech layer, but oriented to commercial freight rather than household moves.

Emerging players

• Flexe: On-demand warehousing marketplace connecting brands with flexible warehouse space. Most relevant for Mudango's Bodega Inteligente and the warehousing layer of its model.

Regional players

• Houm: Latin American proptech operating in Mexico and Chile with home listing, rental management, and relocation support — overlapping ecosystem and geography with Mudango.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/MudangoChile
• Facebookfacebook.com/mudangochile
• Instagraminstagram.com/mudango_chile

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries2 records

Funding overview

Funding rounds3 records

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mudango