BotsCrew
BotsCrew is a custom AI development firm founded in 2016 that builds bespoke AI agents and conversational AI solutions for mid-market and large enterprises, delivering 200+ projects to 150+ clients including Samsung, Honda, FIBA, and Novartis through a platform-plus-services model.
- Company typePrivate
- Founded2016
- HeadquartersLondon, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What BotsCrew does
BotsCrew is a custom AI development and chatbot services firm founded in 2016, operating from a US headquarters (San Francisco) with offices in Austin, San Diego, Cincinnati, Minneapolis, and an engineering hub in Lviv, Ukraine. The company builds bespoke AI Agents and conversational AI solutions for mid-market and large enterprises, targeting functional areas including customer service automation, internal knowledge management, sales enablement, and data analysis. It has delivered 200+ AI projects to 150+ clients including Samsung NEXT, Honda, FIBA, Adidas, Virgin Holidays, Mars, Novartis, BMC Software, American Red Cross, and Natera, with quantified outcomes such as 73% support query automation, 15.6x average ROI, and $250K in annual savings for individual clients.
The company's core technology stack combines GPT-4/GPT-5, Llama 3, AI Agents, Retrieval-Augmented Generation (RAG), and Natural Language Processing (NLP), packaged behind the proprietary BotsCrew Enterprise Platform — a no-code UI for building, training, and managing chatbots with multilingual support, live chat, analytics, and open API integration. A pre-built Hub of Enterprise AI Agents (AI Data Analyst, AI Sales Consultant, AI Customer Support, Internal AI Solutions) provides configurable starting points. The platform carries enterprise compliance certifications including HIPAA, GDPR, CCPA, and ISO 27001.
BotsCrew operates a hybrid services-plus-platform revenue model. Custom AI development is billed at $40/hour for bespoke projects; the BotsCrew Platform is licensed at $600/month and above; and a white-label reseller program enables digital agencies to deploy the platform under their own brand. Go-to-market combines direct enterprise field sales (with discovery workshops and consulting), inside sales for mid-market prospects, channel/reseller partnerships, and a product-led growth funnel anchored by a free GPT Prototype Generator and an AI ROI Calculator. In January 2025, American collective CourtAvenue acquired a majority stake, integrating BotsCrew alongside digital agencies including Rockfish, Digitaria, and Mirum to scale enterprise AI delivery while operations continue independently in Ukraine.
BotsCrew firmographics
Firmographics- Name
- BotsCrew
- Legal name
- BotsCrew
- Website
- https://botscrew.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- BotsCrew is a custom AI development firm founded in 2016 that builds bespoke AI agents and conversational AI solutions for mid-market and large enterprises, delivering 200+ projects to 150+ clients including Samsung, Honda, FIBA, and Novartis through a platform-plus-services model.
- Ownership category
- akta.pro rank
BotsCrew industry classification
Industry- Product category
- Conversational AI Development Services
- NAICS
- Custom Computer Programming Services (541511), Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- AI/ML Engineering & Model Development Services (BPAEAHAF)
- akta.pro secondary industry
- Low-Code/No-Code Application Platforms (HDAEAKAA)
Keywords
Where BotsCrew is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices6 records
Markets served
BotsCrew business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Custom AI Development Services: Bespoke AI consulting and development services including AI strategy consulting, enterprise AI solutions, generative AI development, and discovery phases. End-to-end development services for bespoke AI Agents delivered through dedicated teams. Revenue is generated through project-based professional services engagements.
- BotsCrew Platform Licensing: Monthly platform subscription providing access to the BotsCrew Enterprise Platform for chatbot building, training, management, and analytics. Provides an intuitive UI for non-technical users to manage bots, with open API access. The platform is sold alongside custom development to enterprise clients.
- White-Label Reseller Program: Channel partners and digital agencies can white-label the BotsCrew chatbot platform under their own brand. Partners set their own pricing and retain all earnings. BotsCrew earns revenue through platform licensing fees from resellers, with zero commission taken from reseller earnings.
- Custom Development (Hourly): Custom chatbot and AI development billed at $40 per hour for bespoke solutions. Clients can purchase custom development separately from platform licensing, providing flexibility for clients who want BotsCrew to build and maintain bots without using the platform themselves.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | BotsCrew Platform License |
| Other | Pay-as-you-go | Custom Development |
| Subscription | Monthly | White-Label Reseller Program |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels9 records
BotsCrew product offering
Product offeringCore offering
BotsCrew is a custom AI development firm that designs, builds, and deploys bespoke conversational and generative AI solutions — including chatbots, AI agents, voice assistants, and internal GPT-powered tools — for mid-market and enterprise clients. The company combines a proprietary no-code BotsCrew Chatbot Platform with end-to-end custom AI development services spanning AI strategy consulting, a structured Discovery Phase, generative AI implementation, and ongoing optimization. It also operates a White-Label Reseller Program that lets digital agencies deploy the platform under their own brand.
Product overview
BotsCrew is a custom AI consulting and development company offering a platform-plus-services model. The core offering centers on the BotsCrew Chatbot Platform and a Hub of Pre-built Enterprise AI Agents (AI Data Analyst, AI Sales Consultant, AI Customer Support, Internal AI Solutions). These are complemented by bespoke Generative AI Development Services combining GPT-5, Llama 3, AI Agents, RAG, and NLP technologies. Supporting products include the GPT-5 Prototype Generator for rapid prototyping, AI ROI Calculator for business impact estimation, and the Generation AI Newsletter for market intelligence. The portfolio is completed by AI Strategy Consulting and Discovery Phase services for strategic engagements, and a White Label Reseller Program enabling agencies to deploy the platform under their own brand.
Differentiator
Problem solved
Functional benefit
Brands
- BotsCrew Platform: The company's proprietary enterprise chatbot platform that enables building, training, and managing AI chatbots without coding. Provides intuitive interface for bot management, live chat, and customization capabilities.
- JIP
Products and services
- BotsCrew Chatbot Platform Proprietary no-code enterprise platform for building, training, deploying, and managing AI chatbots across web, WhatsApp, and Facebook Messenger. Provides an intuitive UI for non-technical users to make instant bot changes, includes live chat, analytics, multilingual NLP, conversational flow management, and an open API for developer integration.
- Enterprise AI Solutions (Hub of Pre-built AI Agents) Collection of pre-built, customizable AI agents designed for enterprise use cases including AI Data Analyst Agents (data visualization, predictive analysis, reporting), AI Sales Consultant Agents (lead pre-qualification and sales acceleration), AI Customer Support Agents (omnichannel query handling and ticket escalation), and Internal AI Solutions (secure internal ChatGPT-like assistants for knowledge retrieval). Delivered via the BotsCrew Enterprise Platform and adaptable to client-specific data and workflows.
- Generative AI Development Services End-to-end bespoke AI development services combining GPT-4, GPT-5, Llama 3, AI Agents, RAG, and NLP technologies to build scalable enterprise AI solutions. Includes a dedicated development team, customer success support, and ongoing optimization. Billed at $40/hour for custom development or fixed-fee project pricing.
- AI Strategy Consulting Strategic consulting engagements that help enterprises identify AI opportunities, define AI roadmaps, assess feasibility, and avoid costly missteps. Includes discovery workshops, technical assessments, and feasibility studies led by the co-founders and senior AI architects.
- Discovery Phase A data-driven consulting engagement that initiates chatbot and AI projects with stakeholder workshops, workflow analysis, chatbot persona design, NLP specification, technical documentation, and a first prototype delivery with clear roadmaps, KPIs, time, and cost estimates.
- White-Label Reseller Program Partner program enabling digital agencies and marketing firms to deploy the GPT-powered BotsCrew chatbot platform under their own brand. Partners can launch in 3 days with a 14-day no-cost pilot, set their own pricing, retain all earnings, and earn recurring revenue. BotsCrew charges a platform licensing fee and takes zero commission from reseller earnings.
Quantifiable outcome
- 73% of support queries automated in first 6 months
- +8 more outcomes
Companies that use BotsCrew
Customer profileNamed customers17 records
Segments5 records
Ideal customer profiles2 records
BotsCrew technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability11 records
Feature6 records
BotsCrew partnerships and signals
Strategic signalScale indicators12 records
Recent moves6 records
Expansion highlights6 records
BotsCrew competitors and assessment
Company assessmentDirect peers
- Kore.ai: Enterprise conversational AI and GenAI platform company offering no-code bot building, AI agents, and pre-built solutions for customer service and employee experience — directly overlapping with BotsCrew's platform-plus-services model across similar Fortune 500 buyer profiles.
- Yellow.ai: Enterprise-grade AI agent platform combining proprietary LLM stack with no-code orchestration for customer support and sales automation — competing head-to-head in the same enterprise conversational AI RFPs as BotsCrew, with comparable global client references.
- Cognigy: Enterprise conversational and agentic AI platform focused on customer service automation across voice and digital channels; competes with BotsCrew's enterprise platform and custom AI services in the same European and US enterprise buyer segment.
- Avaamo: Enterprise conversational AI platform provider specializing in verticalized AI agents for healthcare, banking, and retail — comparable buyer profile and AI-agent product positioning to BotsCrew's enterprise AI solutions hub.
- Haptik: Conversational AI platform and AI agent builder backed by Reliance Jio, serving large enterprises across customer support, sales, and WhatsApp commerce — directly comparable in technology stack (LLM-powered agents, NLP) and Fortune 500 go-to-market.
Broad incumbents
- IBM watsonx Assistant: Incumbent enterprise AI offering from IBM within the broader watsonx portfolio — competes in conversational AI and enterprise agent deployments with the advantage of deep existing IBM enterprise relationships and integrated data/AI governance tooling.
- Google Dialogflow CX: Google Cloud's enterprise conversational AI platform, part of the broader Contact Center AI and Vertex AI stack — competes with BotsCrew at the infrastructure layer with significant pricing and ecosystem advantages from GCP.
- Microsoft Copilot Studio: Microsoft's low-code platform for building custom AI agents and chatbots within the Power Platform — represents a structural competitive threat as enterprises standardize on Microsoft 365 and Dynamics ecosystems for AI agent builds.
Emerging players
- Leena AI: Enterprise AI agent platform focused on employee experience, IT support, and HR automation — partial overlap with BotsCrew's Internal AI Solutions offering for the American Red Cross and Kravet-style internal knowledge retrieval use cases.
- Tars: Conversational AI landing-page and chatbot platform for marketing and customer support automation — overlapping with BotsCrew's SMB/agency chatbot deployments but typically focused on the mid-market segment rather than Fortune 500 enterprise.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
BotsCrew social profiles
Digital presenceBotsCrew compliance and trust
Trust signalCompliance4 records
BotsCrew financial estimates
Financial estimateRevenue estimate
Valuation estimate
BotsCrew leadership team
Management profileNumber of profiles
Profiles3 records
BotsCrew funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
BotsCrew M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about BotsCrew
What does BotsCrew do?
BotsCrew is a custom AI development firm that designs, builds, and deploys bespoke conversational and generative AI solutions — including chatbots, AI agents, voice assistants, and internal GPT-powered tools — for mid-market and enterprise clients. The company combines a proprietary no-code BotsCrew Chatbot Platform with end-to-end custom AI development services spanning AI strategy consulting, a structured Discovery Phase, generative AI implementation, and ongoing optimization. It also operates a White-Label Reseller Program that lets digital agencies deploy the platform under their own brand.
Is BotsCrew a public or private company?
BotsCrew is a private company. It is classified as corporate owned and is currently operating.
When was BotsCrew founded?
BotsCrew was founded in 2016. It employs 11 to 50 people.
Where is BotsCrew based?
BotsCrew is headquartered in London, United Kingdom, in the Europe region.
How does BotsCrew make money?
Four revenue lines are on record. Custom AI Development Services are the primary driver. The others are botsCrew Platform Licensing, white-Label Reseller Program and custom Development (Hourly).
Who are BotsCrew's main competitors?
Direct peers on record are Kore.ai, Yellow.ai, Cognigy, Avaamo and Haptik. Broad incumbents are IBM watsonx Assistant, Google Dialogflow CX and Microsoft Copilot Studio. Emerging players are Leena AI and Tars.
Does BotsCrew have an API?
Yes. BotsCrew provides an open API for integration into customer tech stacks, enabling IT and development teams to connect the chatbot solution with their existing enterprise systems.
What industry is BotsCrew in?
BotsCrew's product category is Conversational AI Development Services. Its primary akta.pro industry code is BPAEAHAF, AI/ML Engineering & Model Development Services, with a secondary code of HDAEAKAA, Low-Code/No-Code Application Platforms. Its NAICS code is 541511 and its SIC code is 7372.