What Leena AI does

Leena AI is an enterprise Agentic AI platform founded in 2018, headquartered in New York with operational roots in Gurugram, India. The company provides pre-built AI Colleagues for enterprise back-office operations across three functional domains: Harrison (Universal HR Assistant), Iris (Universal IT Assistant), and Fiona (Universal Finance Assistant). The platform is built on a proprietary large language model called WorkLM, fine-tuned on 10M+ synthetic data points for enterprise business processes, and is supported by an Orchestrator engine, AOP Studio (describe-to-automate authoring), Knowledge Studio (RAG-based retrieval with conflict analysis), Workflow Studio (1000+ deterministic tools across 200+ enterprise systems), and a Context Graph memory layer.

The technology stack is designed for enterprise-grade autonomy: AI Colleagues execute multi-step workflows directly in systems of record such as Workday, SAP, ServiceNow, Salesforce, and Oracle, with built-in permissions inheritance, deterministic tool calls to prevent hallucinated API execution, and observability/guardrails at input, plan, tool call, and output layers. Native MCP and A2A protocol support enables interoperability with Microsoft Copilot, SAP Joule, and Salesforce AgentForce. Multi-modal deployment spans Microsoft Teams, Slack, WhatsApp, voice calls, kiosks, email, SMS, web chat, and phone, with shared memory across channels.

Leena AI sells via enterprise field sales to Fortune 500 and large enterprise customers, with 500+ enterprise customers across 50+ countries serving 20M+ employees. The pricing model is per-outcome (not per-seat or per-token) SaaS subscription on multi-year contracts, with a 45-day go-live deployment cycle and no system integrator dependency. Certifications include SOC 2 Type II, HIPAA, ISO 27001/27017/27018/27701, GDPR, CCPA, LGPD, and CSA STAR Level 2. To date, the company has raised $40M across a $2M seed (2018), $8M Series A (2020), and $30M Series B led by Bessemer Venture Partners (2021).

Name

Leena AI

Legal name

Leena AI

Website

https://www.leena.ai/

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

251–500 employees

Short description

Leena AI is an enterprise Agentic AI platform providing pre-built AI Colleagues for HR, IT, and Finance back-office operations, serving 500+ enterprises and 20M+ employees globally through proprietary WorkLM, 200+ enterprise integrations, and per-outcome SaaS pricing.

Ownership category

akta.pro rank

Product category

Enterprise Agentic AI Platform

NAICS

Software Publishers (51321), Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ)

akta.pro secondary industries

Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF), AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI), AI & Automation in Customer Service (Chatbots, Agent Assist) (EDABACAO)

Keywords

• Enterprise AI platform
• Agentic AI software
• HR automation software
• IT service management
• Finance automation software

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription: Subscription-based SaaS model for enterprise AI Colleague platform. Pricing is per-outcome, not per-seat or per-token, with customers paying for resolved tasks rather than traffic. Implementation is 45-day SaaS deployment without system integrator fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels9 records

Core offering

Leena AI sells an enterprise Agentic AI platform built around pre-built AI Colleagues that autonomously execute back-office workflows across HR, IT, and Finance functions. Customers subscribe to the AI Colleagues Platform, which delivers Harrison (HR Assistant), Iris (IT Assistant), and Fiona (Finance Assistant) along with the supporting infrastructure (Knowledge Studio, AOP Studio, Workflow Studio, Orchestrator, Touchpoints, Context Graph) and 200+ enterprise system integrations. Deployment is sold as a 45-day SaaS implementation on per-outcome, multi-year subscription contracts.

Product overview

Leena AI is an enterprise Agentic AI platform offering a portfolio of pre-built AI Colleagues and a platform for building custom AI agents. The core offering includes three pre-built AI Colleagues: Harrison (Universal HR Assistant) for HR operations, Iris (Universal IT Assistant) for IT service management, and Fiona (Universal Finance Assistant) for finance operations. The AI Colleagues Platform provides the infrastructure to build, deploy, and manage custom AI Colleagues through modules including Knowledge Studio (knowledge management and RAG), AOP Studio (process automation authoring), Workflow Studio (1000+ pre-built tools), Touchpoints (multi-channel deployment), Orchestrator (workflow routing), Workbench (scheduled execution), Context Graph + Memory (intelligent memory), Permissions & Access Controls, and AI Observability & Governance. Recent launches include Voice-Enabled AI Colleagues (July 2025) for phone-based interaction and AI Colleague Studio (October 2025) for rapid AI Colleague deployment. The platform emphasizes 45-day go-live, 200+ enterprise integrations, and deterministic execution with built-in governance.

Differentiator

Problem solved

Functional benefit

Brands

• Harrison: Universal HR Assistant - AI colleague for HR operations including onboarding, leave management, benefits enrollment, payroll Q&A, and policy answers
• Iris
• Fiona
• WorkLM
• Knowledge Studio
• AOP Studio
• AI Colleague Studio
• AskArwa
• Kinley

Products and services

• AI Colleagues Platform The core enterprise platform for building, deploying, and managing autonomous AI Colleagues across back-office functions. Provides the infrastructure including Orchestrator, Workbench, Context Graph, Knowledge Studio, AOP Studio, Workflow Studio, Touchpoints, and built-in governance and security. Enterprises use it to create and deploy custom AI Colleagues for HR, IT, and Finance workflows.
• Harrison - Universal HR Assistant Pre-built autonomous AI Colleague for HR operations. Handles onboarding (Day-1 onwards), benefits enrollment, leave applications, time and attendance queries, payroll questions, employment letters, performance cycle queries, and HR policy questions. Available 24x7x365 in 100+ languages across Microsoft Teams, Slack, WhatsApp, voice, web, and phone. Ships with 11 AOPs and 10 integrations wired in.
• Iris - Universal IT Assistant Pre-built autonomous AI Colleague for IT service management. Handles software licensing, device support, IT asset tracking, access updates on role change, password/MFA reset, access reviews, network/VPN/email fixes, phishing triage, Day-1 access provisioning, and secure offboarding. Available 24x7x365 across enterprise channels.
• Fiona - Universal Finance Assistant Pre-built autonomous AI Colleague for finance operations. Handles reimbursement payouts, invoice intake and processing, expense report creation, PO/GRN matching, corporate card reconciliation, vendor master data updates, duplicate invoice cleanup, GL coding, and policy/compliance checks. Targets accounts payable automation, vendor management, and financial close processes.
• AI Colleague Studio Standalone platform for designing, testing, and deploying autonomous AI Colleagues for enterprise back-office operations. Allows enterprises to quickly implement custom AI colleagues for HR, IT, and finance workflows, with deployment times averaging less than two weeks.

Quantifiable outcome

• 70%+ tickets auto-resolved, deflecting Tier-1 and Tier-2 requests
• +18 more outcomes

Named customers27 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration58 records

AI capability11 records

Feature12 records

Partnerships

Five partnerships are on record, tiered flagship and core.

• MovateflagshipStrategic or Co-development Partner · 1 June 2026Strategic partnership with Movate (global Applied AI services company) to accelerate AI-driven transformation in employee experience and enterprise operations. Combines Movate's AI transformation expertise with Leena AI's Agentic AI platform. Early implementation at Beacon Mobility demonstrating enterprise-wide outcomes.
• MovateflagshipStrategic or Co-development Partner · 1 June 2026Partnership expands Movate's ecosystem of strategic AI alliances and reinforces commitment to delivering outcome-driven, enterprise-scale AI transformation.
• VadRcoreTechnology or Integration · 1 February 2026Acquihired Silicon Valley-based VR analytics firm founded by IIT Delhi graduates. VadR offers visual analytics tool with VR-specific metrics and intelligent open platform. Expected to strengthen AI-powered HR assistant offerings.
• InteractflagshipStrategic or Co-development Partner · 1 November 2025Strategic partnership to bring Agentic AI to Employee Experience (EX). Combines Interact's capabilities with Leena AI's Agentic AI platform for enterprise employee experience transformation.
• BoxcoreTechnology or Integration · 1 November 2024Partnership to enhance enterprise Knowledge Management. Box integration allows Leena AI to connect to Box as a knowledge source for AI Colleagues, with content syncing and indexing capabilities.

Scale indicators10 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Kore.ai: Kore.ai provides an enterprise conversational AI and agent platform for customer service, HR, and IT automation. Both companies ship pre-built AI agents for back-office functions, compete on integration depth, and target large enterprises seeking to deflect service desk volume.
• Moveworks: Moveworks is a direct competitor offering an agentic AI platform for enterprise IT and HR service desk automation. Both companies target Fortune 500 enterprises with autonomous agents that execute workflows across systems of record, and both emphasize integration breadth and time-to-value as key differentiators.
• Yellow.ai: Yellow.ai is a direct competitor providing an agentic AI platform for customer service, HR, and IT automation across enterprises. Both companies target global enterprises with multi-channel AI agents and emphasize pre-built integrations and autonomous workflow execution.
• Aisera: Aisera offers an AI agent platform for IT, HR, customer service, and finance workflows with autonomous task execution. Both companies compete in agentic AI for enterprise service desks and emphasize pre-built integrations and time-to-value.
• Amelia (SoundHound for Enterprise): Amelia is an enterprise conversational AI platform offering autonomous agents for IT, HR, and customer service operations. Both companies target large enterprises with pre-built AI agents focused on back-office automation and emphasize deterministic, governance-rich execution.
• Cognigy: Cognigy provides an enterprise agentic AI platform for customer service and back-office automation. Both companies offer multi-channel AI agents with integration into enterprise systems and target large enterprises seeking to automate service desk workflows.

Broad incumbents

• ServiceNow Now Assist: ServiceNow's Now Assist adds agentic AI capabilities across ITSM, HR, and customer service workflows. As a system of record that Leena AI integrates with via its ServiceNow connector, ServiceNow is both a partner and a broad incumbent whose bundled AI agents compete with Iris and Harrison.
• Microsoft Copilot: Microsoft Copilot (including Copilot for HR, IT, and Sales) is a broad incumbent agentic AI platform bundled with Microsoft 365 and Teams. As a Leena AI Touchpoint channel and a deep enterprise system, Microsoft's bundled Copilot competes with Leena AI's AI Colleagues for the same enterprise budget.
• Salesforce AgentForce: Salesforce AgentForce is an agentic AI platform from a broad incumbent CRM and enterprise cloud vendor. Leena AI explicitly supports A2A interoperability with AgentForce, positioning it as both a partner and a broad competitor in employee-facing autonomous workflows.
• Workday Illuminate: Workday is a broad incumbent enterprise application platform whose Illuminate AI initiative adds agentic capabilities into HR and finance. As a system of record that Leena AI integrates deeply with, Workday is both a partner and an indirect competitor as it builds its own AI agents for HR workflows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/leenaai_

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds6 records

Investors11 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Leena AI