Passporter
Valencia-based Passporter operates a dual-sided travel platform: a free consumer app for trip planning plus Passporter Para Destinos, a B2B suite of AI trip planners, Big Data analytics, content production, and omnichannel campaigns sold to 85+ tourism boards.
- Company typePrivate
- Founded2018
- HeadquartersValencia, Spain
- Headcount11–50
- GTM typeB2B and B2C
- OfferingSoftware
What Passporter does
Passporter Technologies S.L. is a Valencia, Spain-headquartered digital travel company founded in 2018 that operates a dual-sided platform. The consumer product is a free multi-platform application (iOS, Android, web, and a Google Chrome extension) where travelers save destination ideas, build itineraries, coordinate group travel, store reservations and documents, and access a community layer branded the Passporter Travel Club. The platform combines AI-assisted planning with human “travel specialists” who design trips with users, and the consumer flow also supports booking of flights and hotels in-app plus referral links to affiliate partners Civitatis, Holafly and Intermundial. Community scale reported by the company includes 500K+ travelers, 600K+ trips created and 1.8K+ travel guides.
The B2B product, marketed as Passporter Para Destinos, is a four-module suite sold to tourism boards and destination marketing organizations: an embeddable AI Trip Planner (sold as installing in one line of code on destination websites), a Big Data analytics module covering real-time demand and competitor benchmarking, a Content Studio producing cinematic promotional assets, and an omnichannel campaign-management service claiming +10x average campaign ROI. The company states that 85+ destinations in the Americas, Europe, Africa, Asia and the Middle East use the platform, with named government clients including tourism boards of Catalonia, Colombia, Ecuador, El Salvador, Uganda, Morocco, Maldives, Oman, Nicaragua, and ProColombia. Endorsements from UNWTO and WTTC and press features in Forbes, National Geographic, El País and Condé Nast Traveler provide category authority.
On revenue mechanics, the consumer side operates a freemium model supplemented by booking commissions and affiliate referral income, while the B2B side runs subscription and managed-service contracts typically on multi-year terms with custom pricing. The company is privately held; external equity capital disclosed in the input is approximately $966K across two early rounds (2018: $293,161; 2019: $673,325) plus a 2022 Google for Startups non-equity program and a 2023 IVACE/UE innovation grant. Headcount is reported in the 11–50 range, leadership input is partially inconsistent across sources (one input identifies Andrea Cayon as CEO & Co-Founder; a separate funding-rounds section identifies Diego Rodriguez as co-founder & CEO), and no parent company or institutional investor is disclosed.
Passporter firmographics
Firmographics- Name
- Passporter
- Legal name
- Passporter Technologies, S.L.
- Website
- https://passporterapp.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Valencia-based Passporter operates a dual-sided travel platform: a free consumer app for trip planning plus Passporter Para Destinos, a B2B suite of AI trip planners, Big Data analytics, content production, and omnichannel campaigns sold to 85+ tourism boards.
- Ownership category
- akta.pro rank
Passporter industry classification
Industry- Product category
- Travel Technology / Destination Management Software
- NAICS
- Travel Agencies (561510), Tour Operators (561520)
- SIC
- Transportation Services (4700)
- akta.pro primary industry
- Online Booking & Reservation Platforms (B2B/B2C) (THALAMAA)
- akta.pro secondary industries
- Tours, Activities & Experiences Booking Marketplaces (THALAFAF), Bespoke Multi-Day Itinerary Planning & Custom Tour Design (THAJALAB)
Keywords
Where Passporter is headquartered
LocationHeadquarters
- HQ city
- Valencia
- HQ country
- Spain
- HQ region
- Europe
Offices2 records
Markets served
Passporter business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Operations
Revenue model
- Free Consumer Platform: The core app and web platform are completely free for individual travelers, providing trip planning, itinerary management, and community features at no cost
- Travel Booking Services: Users can book complete trips including flights and hotels through the platform ('Descubre una infinidad de viajes que te incluyen vuelo + hotel'), with transparent pricing and secure flexible payments
- Destination Technology Solutions: B2B SaaS solutions for tourism boards and destinations including AI trip planners, Big Data analytics, content production, and campaign management. Revenue from subscription/contract-based pricing for destination marketing organizations
- Affiliate Partner Program: Monetization through affiliate partnerships with travel service providers including activities (Civitatis), accommodations, travel insurance (Intermundial), and eSIM services (Holafly)
- Campaign Management: High-impact omnichannel campaigns for destinations using proprietary algorithms targeting travelers across multiple markets, with measured ROI (reported +10x average campaign ROI)
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Others | Free platform for all travelers |
| Subscription | Multi-year contract | Custom B2B solutions for destinations |
Go-to-market motion3 records
Distribution channels7 records
Marketing channels8 records
Passporter product offering
Product offeringCore offering
Passporter operates a multi-platform travel ecosystem that combines a free, consumer-facing AI-powered trip planning app (iOS, Android, web, Chrome extension) and community (Passporter Travel Club) with the B2B "Passporter Para Destinos" suite, which delivers an embeddable AI Trip Planner, Big Data analytics, Content Studio services, and managed omnichannel marketing campaigns to tourism boards and destination marketing organizations worldwide. Users can plan, store, share, and book trips while destinations gain digitalization, content production, and data-driven campaign tools to attract tourists.
Product overview
Passporter operates as a unified digital travel ecosystem consisting of two main segments: a consumer-facing platform for individual travelers (Passporter core app/web, Chrome extension, and Travel Club community) and a B2B offering branded as Passporter Para Destinos targeting tourism boards and destinations. The consumer platform combines AI-powered trip planning with human travel specialists, enabling users to discover destinations, build itineraries, coordinate group travel, and book trips. The B2B suite (Passporter Para Destinos) includes four integrated modules: an AI Trip Planner (Planificador de Viajes), Big Data analytics, Content Studio, and Omnichannel Campaigns. The platform also maintains a community component through the Passporter Travel Club newsletter and blog content spanning global destinations.
Differentiator
Problem solved
Functional benefit
Brands
- Passporter Para Destinos: B2B destination management suite offering AI-powered travel planning tools, Big Data analytics, content production, and high-impact marketing campaigns for tourism boards and destination marketing organizations.
Products and services
- Passporter (Consumer Trip-Planning Platform) Free digital intelligent travel platform (web and mobile) that lets individual travelers save ideas, build itineraries, coordinate group travel, store reservations and documents, discover destinations, get personalized recommendations, and book flight+hotel trips with transparent pricing. Serves individual consumers, families, friend groups, and adventure travelers globally.
- Passporter Mobile App (iOS & Android) Native iOS (App Store id1234282611) and Android (Play Store com.passporterapp.android) applications giving travelers on-the-go access to itinerary creation, document storage, group coordination, and booking. Targets individual travelers globally.
- Passporter Chrome Extension Google Chrome browser extension that imports travel-related content from any website directly into a Passporter trip plan, enriching the planning experience for individual travelers.
- Passporter Travel Club Subscription-based community and weekly newsletter for travelers, offering curated travel stories, itineraries, and recommendations drawn from 500K+ community members and 1.8K+ guides. Connects individual travelers with shared travel passions.
- Passporter Para Destinos (B2B Destination Management Suite) End-to-end B2B platform for tourism boards and DMOs covering digitalization of points of interest, AI trip-planner integration, Big Data analytics, high-impact content production, and omnichannel campaign management to drive sustainable tourism growth. Sells to government tourism organizations worldwide via direct sales with multi-year contracts.
- Passporter AI Trip Planner (Planificador de Viajes con IA) AI-powered travel planning tool embeddable on destination websites via a single line of code. Converts visitor traffic into actionable itineraries, generates personalized recommendations, and connects travelers with public and private destination offerings. B2B, for tourism boards.
- Passporter Content Studio Done-for-you content production service for destinations, creating cinematic pieces, viral social media formats, and modular photographic libraries designed to inspire, connect, and convert travelers. Sold to tourism boards and DMOs.
- Passporter Big Data Real-time demand analytics and market intelligence solution providing destinations with traveler behavior data, competitor performance comparison, and market trend forecasting to inform strategic decisions. B2B analytics product for tourism boards.
- Passporter Omnichannel Campaigns 360-degree multi-channel marketing campaigns driven by proprietary algorithms that reach travelers from inspiration to booking across multiple markets and channels. Reported +10x average campaign ROI for destination clients. Sold to tourism boards and DMOs.
Quantifiable outcome
- 85+ destinations using the platform globally
- +7 more outcomes
Companies that use Passporter
Customer profileNamed customers10 records
Segments3 records
Ideal customer profiles3 records
Passporter technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability2 records
Feature5 records
Passporter partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- Google MapscoreGoogle Maps integration allows users to locate their position or route when describing travel experiences. Used for geolocation features in the trip planning process.
- Google APIcoreGoogle APIs used for various platform functionalities including authentication and service integrations.
- FacebookcoreFacebook integration for social login (Facebook API) during registration process and social sharing capabilities. Also used for cookies and tracking.
- Amazon Web Services (AWS)coreAWS hosts the platform website servers. Despite being outside EU, AWS is subject to Privacy Shield for data protection compliance.
- StripecoreStripe handles payment processing for the platform. Stripe Payments Europe (Ireland) manages European services, transferring data to Stripe Inc. in USA under EU-US Privacy Shield framework.
- Apple IDcoreApple authentication service for iOS app registration and user identification.
- CivitatisminorAffiliate partner for travel activities and tours. Passporter blog features Civitatis links for booking activities at destinations.
- HolaflyminoreSIM provider partner offering internet connectivity for travelers. Blog features Holafly with 5% discount code for Passporter users.
- IntermundialminorTravel insurance affiliate partner featured on the blog for trip protection recommendations.
Scale indicators12 records
Recent moves6 records
Expansion highlights5 records
Passporter competitors and assessment
Company assessmentDirect peers
- Viator: Tripadvisor-owned marketplace focused on tours, activities, and experiences booking. Directly comparable in activity inventory and booking flow to Passporter's affiliate-powered activities offering.
- Sojern: Digital marketing and data platform built specifically for tourism boards, destinations, and hotels. Like Passporter Para Destinos, Sojern sells omnichannel campaign management and traveler data analytics to government tourism clients, making it the closest direct B2B comp.
- Klook: Asia-headquartered activities, tours, and travel services booking platform with global reach. Klook's blend of consumer booking flow and B2B destination partnerships overlaps with Passporter's travel club + destination suite.
- TourRadar: Multi-day tour and packaged trip marketplace working with tour operators worldwide. Comparable to Passporter's travel-specialist-led multi-day itinerary service and booking flow.
- Hopper: AI-driven travel app combining flights, hotels, and trip planning with predictive pricing. Comparable in mobile-first, AI-augmented trip planning and consumer brand-building approach.
- Adara: Travel data platform and identity graph serving destinations, hotels, and tourism marketers. Comparable in the Big Data and traveler analytics layer of Passporter's destination offering.
- GetYourGuide: Leading tours, activities, and experiences booking marketplace with hundreds of thousands of bookable experiences. Passporter competes for trip-planning mindshare and offers activities booking via the Civitatis affiliate in a similar category.
Broad incumbents
- Booking.com: The world's largest online travel agency. Its trip planner, attraction marketplace, and AI features broadly overlap with Passporter's consumer offering and represent the dominant platform competition Passporter faces.
- TripAdvisor: The largest travel content and review platform with a Viator-owned tours and activities marketplace. It overlaps with Passporter's consumer trip-planning community and destination content library and competes indirectly for travel inspiration and itinerary research traffic.
Emerging players
- Inspirock: AI-powered trip itinerary planner with a strong consumer focus. Comparable to Passporter's core consumer itinerary-building experience, though smaller scale and without the B2B destination stack.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
Passporter social profiles
Digital presencePassporter financial estimates
Financial estimateRevenue estimate
Valuation estimate
Passporter leadership team
Management profileNumber of profiles
Profiles3 records
Passporter funding detail
Funding detailFunding overview
Funding rounds3 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Passporter M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Passporter
What does Passporter do?
Passporter operates a multi-platform travel ecosystem that combines a free, consumer-facing AI-powered trip planning app (iOS, Android, web, Chrome extension) and community (Passporter Travel Club) with the B2B "Passporter Para Destinos" suite, which delivers an embeddable AI Trip Planner, Big Data analytics, Content Studio services, and managed omnichannel marketing campaigns to tourism boards and destination marketing organizations worldwide. Users can plan, store, share, and book trips while destinations gain digitalization, content production, and data-driven campaign tools to attract tourists.
Is Passporter a public or private company?
Passporter is a private company. It is classified as venture growth investor backed and is currently operating.
When was Passporter founded?
Passporter was founded in 2018. It employs 11 to 50 people.
Where is Passporter based?
Passporter is headquartered in Valencia, Spain, in the Europe region.
How does Passporter make money?
Five revenue lines are on record. Free Consumer Platform is the primary driver. The others are travel Booking Services, destination Technology Solutions, affiliate Partner Program and campaign Management.
Who are Passporter's main competitors?
Direct peers on record are Viator, Sojern, Klook, TourRadar, Hopper, Adara and GetYourGuide. Broad incumbents are Booking.com and TripAdvisor. Inspirock is listed as an emerging player.
Does Passporter have an API?
No public API is recorded for Passporter.
What industry is Passporter in?
Passporter's product category is Travel Technology / Destination Management Software. Its primary akta.pro industry code is THALAMAA, Online Booking & Reservation Platforms (B2B/B2C), with a secondary code of THALAFAF, Tours, Activities & Experiences Booking Marketplaces. Its NAICS code is 561510 and its SIC code is 4700.