MyTelemedicine, Inc

What MyTelemedicine, Inc does

MyTelemedicine, Inc. operates a white-label telehealth platform that enables healthcare organizations to launch branded virtual-care services without building underlying technology or provider infrastructure. Founded in 2015 and headquartered in McKinney, Texas, the company provides a full-stack platform supporting video, phone, and asynchronous consultations, turnkey specialty intake modules (urgent care, primary care, pediatrics, behavioral health, weight management, pet health), an EHR-integrated Remote Patient Monitoring (RPM) module, and a RESTful API suite. The platform is HIPAA/HITECH compliant and SOC 2 Type II certified, and is backed by a nationwide multi-specialty provider network licensed across all 50 states plus a 24/7/365 in-house care coordination team.

The company's revenue model is anchored in B2B SaaS-style white-label licensing on annual subscriptions, supplemented by per-member-per-month (PMPM) arrangements with employers, health plans, and direct consumers, and provider referral fees. It targets primary customer segments of weight-loss companies, diagnostic labs, retail pharmacies, and health plans, with secondary reach into direct-to-consumer telehealth and healthcare technology firms via API integration. The company powers 100+ white-label brands and reports 5M+ patients served, with named sub-brands including Lyric (virtual primary and behavioral health), Zeally (customizable branded telehealth SaaS), and GoLexi (pet telehealth). Distribution is sales-led enterprise plus channel partner, with quote-based pricing, multiple inbound sales lines, and a demo-driven conversion motion.

Operationally, MyTelemedicine remains founder-led and bootstrapped, with total disclosed external funding of approximately $1.81M across a 2015 seed and a 2020 round. It employs 51-100 staff, has expanded its headquarters to a 12,000-square-foot facility, and has begun a corporate rebrand toward the Lyric identity. The company holds multiple industry recognitions including Inc. 5000, Entrepreneur's Most Innovative Companies in Healthcare, and Investopedia's Top 5 Telemedicine Companies, and was an early mover on nationwide Spanish-language telehealth (2016).

Name

MyTelemedicine, Inc

Legal name

MyTelemedicine, Inc

Website

https://mytelemedicine.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

51–100 employees

Short description

MyTelemedicine is a white-label telehealth platform provider founded in 2015 in McKinney, Texas, enabling healthcare organizations to launch branded virtual-care services using its proprietary technology, nationwide 50-state provider network, and 24/7 care coordination infrastructure.

Ownership category

akta.pro rank

Product category

Telehealth Platform Software

NAICS

Offices of Physicians (6211), Ambulatory Health Care Services (621), Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000)

akta.pro primary industry

Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing) (BPAMAHAH)

akta.pro secondary industries

Integrated Virtual-First Primary + Urgent Hybrid Platforms (HLALAJAM), Multi-Specialty Telehealth Provider Marketplaces (HLALALAA), Virtual Urgent Care & On-Demand Teletriage Services (HLAFADAJ), Chronic Condition Management & Remote Monitoring (e.g., diabetes, HTN) (HLALADAD)

Keywords

• White-label telehealth platform
• Remote patient monitoring
• Virtual care software
• Telehealth provider network
• API telehealth integration

Headquarters

HQ city

Mckinney

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. White-Label/SaaS Licensing: B2B SaaS model providing white-label telehealth platform licensing to healthcare companies. Partners gain access to the full technology stack, provider network, and care coordination services under their own brand identity.
2. Per-Member-Per-Month (PMPM) Subscriptions: Subscription-based access to telehealth services, typically through employer-sponsored benefits, health plans, or direct consumer subscriptions. Mentioned as 'subscription plan' in terms and conditions with recurring billing.
3. Provider Referral Services: Referral service connecting patients with licensed physicians. Company charges a fee for facilitating access to healthcare providers, as stated in terms: 'The Company's business is exclusively providing referrals for the services, for which the Company charges a fee.'

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels5 records

Core offering

MyTelemedicine operates a full-stack white-label telehealth platform that enables healthcare organizations to launch and scale virtual-first care under their own brands. The platform combines cloud-based video, phone, and asynchronous consultation technology, a nationwide licensed multi-specialty clinician network (covering all 50 states), and a 24/7/365 in-house care coordination team. It powers 100+ white-label partner brands reaching 5 million+ patients across urgent care, primary care, behavioral health, weight management, chronic care, men's and women's health, pediatrics, and pet health, with supporting API integrations and EHR-linked remote patient monitoring.

Product overview

MyTelemedicine, Inc operates a white-label telehealth platform ecosystem offering a full-stack technology solution (core white-label platform with video, phone, and asynchronous modalities) with multiple sub-brands and modules. The portfolio includes Lyric (Virtual Primary & Behavioral Health), Zeally (customizable branded telehealth SaaS), and GoLexi (pet telehealth), complemented by the Telehealth API Suite for custom integrations, RPM (Remote Patient Monitoring) for EHR-integrated remote care, Provider Network Services for clinician recruitment/management, and Patient Care Coordinator Services. The platform supports 100+ white-labels and 5 million+ patients across Urgent Care, Primary Care, Pediatrics, Behavioral Health, Chronic Disease Management, and specialty care verticals.

Differentiator

Problem solved

Functional benefit

Brands

• Lyric: Virtual Primary & Behavioral Health platform providing access to a nationwide network of physicians & specialists delivering compassionate care 24/7.
• Zeal.ly / Zeally
• GoLexi

Products and services

• White-Label Telehealth Platform Full-stack white-label telehealth platform that healthcare companies license to launch branded virtual-first care experiences. Includes cloud-based video, phone, and asynchronous consultation modalities, turnkey specialty intake modules, configurable virtual waiting room, patient dashboards, electronic medical records, and integrated care coordination, all delivered under the partner brand.
• Telehealth API Suite Advanced API Suite that enables swift deployment and flexible tools for crafting personalized patient experiences, with two-way integrations, specialty intake module support, patient dashboards, and real-time data exchange for programmatic telehealth integration into partner applications.
• Lyric Virtual Primary and Behavioral Health platform that provides access to a nationwide network of physicians and specialists delivering compassionate care 24/7 through a modular, white-label telehealth platform aimed at consumers and enterprise partners.
• Zeally (Zeal.ly) Customizable branded telehealth SaaS solution that enables providers to launch a fast, secure telehealth experience with HD video and audio, messaging, virtual triage, care navigation, patient notifications, and built-in e-commerce under the provider's own brand identity.
• GoLexi Pet telehealth platform providing 24/7 round-the-clock access to remote veterinary services, with custom pet profiles, a user-friendly pet portal, and real-time veterinary consultations by video or phone from licensed veterinarians nationwide.
• Access a Doctor User-friendly consumer telemedicine mobile app available on iOS App Store and Google Play Store, enabling patients to access physician consultations via phone or online video and integrated with MyTelemedicine's nationwide provider network and care coordination team.
• Provider Network Services Service offering covering recruitment, credentialing, network management, and day-to-day scheduling for a nationwide multidisciplinary clinician network of physicians, nurse practitioners, behavioral health specialists, and other specialties licensed across all 50 states, available to white-label partners and directly to consumer brands.
• Patient Care Coordinator Services 24/7/365 in-house dedicated CARE team providing appointment scheduling, follow-up calls, insurance eligibility verification, language and cultural support, and general care navigation for telehealth patients on behalf of partner brands.
• RPM (Remote Patient Monitoring) EHR-integrated Remote Patient Monitoring module that delivers personalized care to clinicians and patients through real-time remote monitoring data collection, analytics, and integration with patient electronic health records.

Quantifiable outcome

• Over 100 white-label brands powered since 2016
• +4 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature7 records

Partnerships

Two partnerships are on record, tiered core.

• Industry-Leading Lab CompaniescoreStrategic or Co-development PartnerTrusted partnerships with industry-leading diagnostic laboratory companies for telehealth-enabled lab services. MyTelemedicine collaborates with labs to provide scalable solutions for approving lab requests and reviewing results via video or phone consultations.
• Retail Pharmacy PartnerscoreOEM/ Whitelabel/ Licensing PartnerWhite-label partnerships with retail pharmacy chains enabling them to expand services with branded telehealth capabilities and enhanced customer engagement.

Scale indicators8 records

Recent moves7 records

Expansion highlights7 records

Broad incumbents

• Amwell: Amwell is a large incumbent telehealth platform serving health systems, health plans, and employers with a white-label offering; competes with MyTelemedicine for enterprise virtual care contracts.
• Teladoc Health: Teladoc is the largest incumbent in direct-to-consumer and enterprise telehealth with broad multi-specialty coverage; sets the competitive benchmark in virtual care scale and enterprise sales.
• Doximity: Doximity's Dialer and telehealth tools give physicians a free, scaled communication and video platform; comparable as a broad incumbent offering overlapping telehealth capabilities to clinicians.
• 98point6: 98point6 delivers text-based primary care via a white-label-capable platform for health systems and payers; comparable in virtual-first primary care positioning and enterprise distribution model.

Direct peers

• Wheel: Wheel provides a white-label telehealth clinician network and platform infrastructure for digital health brands, directly comparable to MyTelemedicine's provider-network-plus-white-label stack for healthcare brands.
• SteadyMD: SteadyMD powers white-label virtual care for digital health brands with a nationwide clinician network and asynchronous-first platform; directly comparable B2B2C model and white-label positioning.
• eVisit: eVisit offers a white-label enterprise telehealth platform for health systems and providers with configurable workflows; comparable to MyTelemedicine's configurable specialty intake and enterprise SaaS offering.
• VSee: VSee provides a white-label telehealth platform with video, RPM, and API integrations targeted at healthcare organizations; directly comparable technology stack and white-label go-to-market.
• Caregility: Caregility delivers a telehealth/virtual care platform for health systems with multi-specialty workflow support; comparable enterprise platform model and clinical workflow configuration.

Emerging players

• Healthie: Healthie provides a white-label platform for virtual care businesses including scheduling, EHR, and APIs; comparable in serving emerging digital health brands needing turnkey infrastructure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/mytelemedicine
• LinkedInlinkedin.com/company/9452242

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries3 records

Funding overview

Funding rounds2 records

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MyTelemedicine, Inc