Feedyou
- Company typePrivate
- Founded2017
- HeadquartersPardubice, Czechia
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
Feedyou firmographics
Firmographics- Name
- Feedyou
- Legal name
- Feedyou s.r.o.
- Website
- https://feedyou.ai
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Feedyou industry classification
Industry- Product category
- Conversational AI Platform
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)
- akta.pro industry
- Conversational AI Platforms (chat/voice bots, orchestration)Hardware, Technology & Telecom/Artificial Intelligence & Machine Learning/Speech, Audio & Conversational AIWorkplace Automation & Self-Service (RPA for IT, Chatbots, Virtual Agents)Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Digital Workplace & End-User Computing ServicesContact Center Speech AI (agent assist, IVR automation)Hardware, Technology & Telecom/Artificial Intelligence & Machine Learning/Speech, Audio & Conversational AIAI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs)Hardware, Technology & Telecom/Enterprise Platforms & Databases/Artificial Intelligence Platforms for EnterpriseAgents & Autonomous Workflows (Tool Use, Planning, Multi-Agent)Hardware, Technology & Telecom/Artificial Intelligence & Machine Learning/Foundation Models & Generative AI (LLMs, multimodal)
Keywords
Where Feedyou is headquartered
LocationHeadquarters
- HQ city
- Pardubice
- HQ country
- Czechia
- HQ region
- Europe
Offices3 records
Markets served
Feedyou business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- SaaS Subscription Licensing: Core revenue stream from subscription-based licensing of the AI virtual assistant platform. Customers pay recurring fees for access to the conversational AI technology, typically on annual contracts.
- Professional Services: Implementation, customization, and consulting services delivered through partners like Coalsoft and Success Solutions. Includes system integration, bot training, and ongoing support.
- Usage-based Components: Potential usage-based pricing components for AI interactions, message volumes, or API calls beyond base subscription tiers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Subscription-based SaaS with multiple licensing tiers |
Go-to-market motion4 records
Distribution channels3 records
Marketing channels7 records
Feedyou product offering
Product offeringCore offering
Feedyou provides a unified Conversational and Generative AI platform that enables enterprises to design, deploy, and scale AI-powered virtual assistants (chatbots, voicebots, emailbots, and AI Receptionists) across web, voice, email, SMS, and messaging channels for customer service, HR, and back-office automation. Core products include the Feedyou Platform, AI Chatbot, AI Voicebot, AI Emailbot, AI Knowledge Base, and the 2025-launched self-service AI Receptionist (AIR), all delivered as annual SaaS subscriptions with optional usage-based components and partner-led implementation services.
Product overview
Feedyou offers a unified Conversational & Generative AI platform that enables companies to create, manage, and scale AI-powered virtual assistants across chat, voice, and email channels. The core portfolio consists of AI Chatbot, AI Voicebot, AI Emailbot, and AI Knowledge Base, all built on the Feedyou Platform. Additional modules include Live Agent Assist for contact centers, AI Shopping Assistant for e-commerce, and Conversation Analytics & Insights for performance monitoring. The 2025 AI Receptionist (AIR) represents the company's self-service AI-first direction. The platform emphasizes no-code/low-code design, integration with enterprise systems (SAP, Helios, IPEX CCaaS), and deployment times of a few weeks.
Differentiator
Problem solved
Functional benefit
Products and services
- Feedyou Platform Unified Conversational and Generative AI platform enabling enterprises to design, manage, and scale AI virtual assistants (chatbots, voicebots, emailbots, and receptionists) across chat, voice, email, and messaging channels from a single interface, with a 14-day free trial available.
- AI Chatbot Conversational AI chatbot that facilitates seamless communication with customers and employees across websites, mobile apps, and instant messaging channels, supporting open natural conversation without strict button-based flows.
- AI Voicebot AI-powered voice assistant automating inbound and outbound calls, including smart IVR, sentiment analysis, voice cloning, and multi-language support (up to 9 languages), reducing call costs from tens of euros to mere cents per call.
- AI Emailbot AI-powered email management solution that classifies emails, forwards them automatically, and generates email responses, reducing email response time from minutes to seconds.
- AI Knowledge Base Knowledge management solution that connects different data sources, systems, and channels, enabling AI assistants and live agents to retrieve consistent answers from web content, documents, databases, and product catalogs.
- AI Receptionist (AIR) Self-service AI receptionist solution launched in 2025 as part of Feedyou's AI-first approach, enabling businesses to deploy intelligent virtual receptionists handling inbound calls and queries without requiring technical knowledge or professional services.
- Professional Implementation Services Implementation, customization, and consulting services for enterprise customers, covering system integration, bot training, and ongoing support, delivered through certified implementation partners Coalsoft and Success Solutions.
Quantifiable outcome
- 60-80% reduction in routine customer queries handled by human agents
- +3 more outcomes
Companies that use Feedyou
Customer profileNamed customers22 records
Segments4 records
Ideal customer profiles3 records
Feedyou technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability13 records
Feature5 records
Feedyou partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and supporting.
- MicrosoftcorePrimary technology partner using Microsoft Azure cloud infrastructure, Azure Cognitive Services, and Microsoft 365 integrations. Strategic partnership providing the foundational cloud platform and AI services for Feedyou's conversational AI solutions.
- SAP SuccessFactorscoreIntegration partnership enabling seamless connection between Feedyou's AI virtual assistants and SAP SuccessFactors HR systems. Supports HR automation use cases including employee onboarding and HR helpdesk.
- DeepgramcoreSpeech-to-text technology partnership powering Feedyou's voice AI solutions. Deepgram's STT technology enables accurate voice-to-text conversion for voice-based customer interactions.
- GooglesupportingTechnology partner utilizing Google Cognitive Services as an additional AI/ML capability layer within the platform, complementing Microsoft Azure services.
- LinuxboxsupportingPBX provider partnership for voice solutions integration. Linuxbox provides the telephony infrastructure enabling Feedyou's voice AI channel.
- ZooControl s.r.o.supportingSMS provider partnership through Go SMS service. Enables SMS channel integration for omnichannel customer engagement.
- IPEXsupportingCCaaS (Contact Center as a Service) integration partnership. IPEX platform integration enables seamless connection with enterprise contact center infrastructure.
- Helios NephritesupportingERP integration partnership with Helios Nephrite. Enables data flow between Feedyou's AI platform and enterprise resource planning systems.
- mluviisupportingOperator transfer technology partnership. mluvii enables intelligent escalation from AI to human agents with full context transfer, as demonstrated in Toyota customer case studies.
- CoalsoftcoreImplementation partner providing deployment, customization, and integration services for enterprise customers. Certified to implement Feedyou solutions.
- Success SolutionscoreImplementation partner delivering consulting and system integration services. Helps enterprise clients deploy and optimize Feedyou AI solutions.
- CzechInvestsupportingEarly supporter and accelerator partnership. CzechInvest provided startup acceleration support and connections for international expansion.
Scale indicators6 records
Recent moves7 records
Expansion highlights6 records
Feedyou competitors and assessment
Company assessmentDirect peers
- PolyAI: PolyAI builds enterprise voice AI agents for customer service and call center automation, with strong natural-sounding conversational capabilities. Overlaps with Feedyou's AI Voicebot product, smart IVR, and contact center speech AI positioning.
- boost.ai: boost.ai (Norway/Sweden) is a European enterprise conversational AI platform focused on customer service automation with deep virtual agent capabilities and a hybrid NLP/LLM architecture. Directly comparable to Feedyou in target buyers (large enterprises, financial services, public sector) and omnichannel deployment.
- Kore.ai: Kore.ai provides an enterprise conversational AI and agent platform with chat, voice, and multi-agent orchestration capabilities, plus pre-built industry solutions. It overlaps substantially with Feedyou's product portfolio and enterprise use cases across banking, healthcare, and retail.
- Inbenta: Inbenta is a global conversational AI platform (originating in Spain) offering chatbots, voice, and knowledge management for customer support and e-commerce. Comparable to Feedyou's enterprise customer service automation and multilingual support, with overlap in retail and financial services verticals.
- Cognigy: Cognigy (Germany) is a leading enterprise conversational and generative AI platform for customer service automation across chat, voice, and agent assist. Closely comparable to Feedyou on product surface (omnichannel AI agents, LLM orchestration, CCaaS and CRM integrations), enterprise GTM, and European-based delivery model.
- Avaamo: Avaamo provides a conversational AI platform with deep vertical solutions (banking, insurance, healthcare, retail) and LLM-backed agents for customer service automation. Directly comparable to Feedyou's industry-specific pre-built solutions and enterprise natural language automation.
- DRUID AI: DRUID AI (Romania) offers a conversational AI platform for customer service, HR, and back-office automation, with strong enterprise system integrations. Comparable to Feedyou on European-led positioning, omnichannel AI assistants, and HR/customer use cases within large organizations.
- Yellow.ai: Yellow.ai is an enterprise-grade conversational AI platform offering chat, voice, and email automation with multi-LLM orchestration and a marketplace of pre-built solutions. Overlaps with Feedyou across omnichannel AI assistants, enterprise integrations, and customer service focus.
Broad incumbents
- Genesys: Genesys is a global CCaaS and customer experience platform with native conversational AI, agent assist, and voice bot capabilities. Compared to Feedyou, it is a much larger incumbent that increasingly overlaps with Feedyou's voice/agent-assist offerings through its Genesys Cloud AI suite.
- Microsoft (Dynamics 365 Customer Service / Copilot Studio): Microsoft is Feedyou's strategic cloud and AI infrastructure partner (Azure, Cognitive Services, Microsoft 365) and simultaneously a competitor through Dynamics 365 Customer Service and Copilot Studio. This dual relationship captures both sides of Feedyou's market: the enabling platform and the competing first-party conversational AI suite.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Feedyou social profiles
Digital presenceFeedyou compliance and trust
Trust signalCompliance4 records
Feedyou financial estimates
Financial estimateRevenue estimate
Valuation estimate
Feedyou leadership team
Management profileNumber of profiles
Profiles5 records
Feedyou funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Feedyou M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Feedyou
What does Feedyou do?
Feedyou provides a unified Conversational and Generative AI platform that enables enterprises to design, deploy, and scale AI-powered virtual assistants (chatbots, voicebots, emailbots, and AI Receptionists) across web, voice, email, SMS, and messaging channels for customer service, HR, and back-office automation. Core products include the Feedyou Platform, AI Chatbot, AI Voicebot, AI Emailbot, AI Knowledge Base, and the 2025-launched self-service AI Receptionist (AIR), all delivered as annual SaaS subscriptions with optional usage-based components and partner-led implementation services.
Is Feedyou a public or private company?
Feedyou is a private company. It is classified as venture growth investor backed and is currently operating.
When was Feedyou founded?
Feedyou was founded in 2017. It employs 11 to 50 people.
Where is Feedyou based?
Feedyou is headquartered in Pardubice, Czechia, in the Europe region.
How does Feedyou make money?
Three revenue lines are on record. SaaS Subscription Licensing is the primary driver. The others are professional Services and usage-based Components.
Who are Feedyou's main competitors?
Direct peers on record are PolyAI, boost.ai, Kore.ai, Inbenta, Cognigy, Avaamo, DRUID AI and Yellow.ai. Broad incumbents are Genesys and Microsoft (Dynamics 365 Customer Service / Copilot Studio).
Does Feedyou have an API?
No public API is recorded for Feedyou.
What industry is Feedyou in?
Feedyou's product category is Conversational AI Platform. Its primary akta.pro industry code is HDAAAFAC, Conversational AI Platforms (chat/voice bots, orchestration), with a secondary code of BPAEAIAI, Workplace Automation & Self-Service (RPA for IT, Chatbots, Virtual Agents). Its NAICS code is 541511 and its SIC code is 7372.