What Afya does

Afya is a California-based healthcare technology company operating AfyaChat™, an AI-enabled HIPAA-compliant virtual care platform. The platform differentiates on a multi-party session architecture that brings patients, primary care physicians, and specialists into a single virtual room supporting text, voice, video, and attachments simultaneously. On the demand side, an NLP chatbot triages presenting concerns using specialist diagnostic-criteria weighting and suggests next-step care pathways (ER, specialist consult, appointment booking); on the supply side, a network of 160+ board-certified physicians across 30+ medical specialties delivers the actual clinical encounters with average response times of 2-12 hours. Since beginning commercial deployment in 2018, Afya has completed over 300,000 virtual care services, with dedicated workflow engineers providing persistent implementation support to clinic and enterprise clients. Note: firmographic data lists year_founded as 2020 while company history references active development since 2018 — the operational history is more likely 2018.

The company pursues a multi-segment go-to-market covering individual consumers (self-serve via iOS app, Google Play, and web browser), direct primary care practices, health plans, self-insured employers, hospital systems, and correctional health facilities. Revenue is described as subscription/recurring for virtual care services, though pricing is not publicly disclosed and the company has not announced enterprise contract values or named anchor customers. Operations remain confined to California. To date, Afya has disclosed a single $550,000 seed funding round in May 2020; investor identities are not public. The company is led by founder and CEO Sajid Ahmed, with Stanley Frencher serving as Executive Vice President and Chief Medical Officer.

Name

Afya

Legal name

Afya

Website

https://afyachat.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Afya operates AfyaChat™, an AI-enabled HIPAA-compliant virtual care platform that uniquely enables patients, primary care physicians, and 160+ specialists across 30+ specialties to participate together in text, voice, and video sessions, serving consumers, clinics, health plans, employers, hospital systems, and correctional health facilities in California.

Ownership category

akta.pro rank

Product category

Telehealth / Virtual Care Platform

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Misc Health & Allied Services, Nec (8090), Services-Prepackaged Software (7372)

akta.pro primary industry

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)

akta.pro secondary industries

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ), Care Navigation, Advocacy & Benefits Guidance Platforms (HLALADAJ), Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing) (BPAMAHAH)

Keywords

• Telehealth platform
• Virtual care services
• AI-enabled healthcare
• Specialist referral platform
• HIPAA-compliant telemedicine

Headquarters

HQ city

Redlands

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Virtual Care Services: Platform provides virtual care as a service, connecting patients with board-certified physicians for telehealth consultations. Services are customizable and include persistent support from workflow engineers. The platform has completed over 300,000 virtual care services.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Afya operates AfyaChat, a HIPAA-compliant virtual care platform that uses AI-enabled natural language processing to triage patient concerns and connect them with primary care physicians and a network of board-certified specialists across 40+ medical specialties. The platform uniquely supports collaborative sessions where patients, PCPs, and specialists participate together through text, voice, video, and attachments within a single unified virtual session. It is offered via iOS, Android, and web browser with dedicated workflow engineering support for enterprise healthcare deployments.

Product overview

Afya offers a unified telehealth platform centered on AfyaChat, a virtual care application that connects patients with primary care providers and specialists through AI-enabled messaging. The platform supports text, voice, video, and attachments in unified virtual sessions, differentiating itself as the only solution enabling simultaneous patient-PCP-specialist collaboration. Afya's AI capabilities include natural language processing for diagnostic questioning and a recommendation engine for care pathway suggestions. The platform is HIPAA-compliant and available via iOS and Android apps or web browser. Workflow Engineers provide dedicated implementation and ongoing support services.

Differentiator

Problem solved

Functional benefit

Brands

• AfyaChat: Virtual care application that brings patients, PCPs, and specialists into a discussion together through text, voice, video, and attachments in the same virtual session.

Products and services

• AfyaChat Virtual Care Platform AI-enabled, HIPAA-compliant virtual care application that connects patients with primary care physicians and a network of board-certified specialists across 40+ medical specialties. It uniquely brings patients, PCPs, and specialists into a single discussion through text, voice, video, and attachments within one virtual session. Available on iOS, Android, and web browser.
• Workflow Engineers Implementation Service Dedicated implementation and ongoing support service in which workflow engineers learn client referral systems, develop integration plans, support rollout, and provide long-term follow-up to maximize platform utilization for enterprise healthcare clients.

Quantifiable outcome

• 300,000+ virtual care services completed
• +2 more outcomes

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature5 records

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Doctor on Demand (Included Health): Doctor on Demand delivers on-demand virtual visits with PCPs and specialists via video and messaging. It is a direct competitor to Afya in employer-sponsored and health plan virtual care and in care navigation across specialties.
• K Health: K Health offers AI-driven, on-demand virtual primary care with an emphasis on fast asynchronous triage and personalized health memory - a model and value proposition closely aligned with AfyaChat's NLP-based chatbot and individualized patient profile.
• 98point6: 98point6 provides text-based, AI-augmented virtual primary care with continuous patient engagement. It competes directly with Afya in AI-enabled messaging care, personalized health records, and employer/health plan channel sales.
• HealthTap: HealthTap operates a virtual primary care platform with AI-driven triage and access to a network of U.S. doctors across specialties. It is comparable to Afya on AI-enabled patient-to-doctor routing and recurring virtual care relationships.
• MDLive (Cigna): MDLive provides 24/7 virtual care including primary, urgent, behavioral, and dermatology services, sold to health plans and employers. It overlaps directly with Afya on virtual visit delivery, multi-specialty coverage, and enterprise distribution.
• Amwell: Amwell provides a white-label telehealth platform connecting patients with providers across specialties, including care navigation and specialty consult workflows. It directly competes with Afya in connecting PCPs, specialists, and patients through a single platform and serves similar health plan and hospital system buyers.
• Babylon Health: Babylon Health built an AI-powered symptom checker and virtual care platform integrating primary care with specialist access. It is directly comparable to Afya on AI-led triage, multi-party care, and personalized longitudinal patient profiles.
• PlushCare: PlushCare offers online primary care and specialist consultations via app and web, with insurance and direct-pay options. It mirrors Afya's combination of AI-guided triage, primary care access, and specialist scheduling.

Broad incumbents

• eClinicalWorks: eClinicalWorks provides EHR-integrated telehealth, patient engagement, and care coordination tools to ambulatory practices and health systems. It overlaps with Afya as a broader incumbent offering virtual visit and care navigation capabilities, often embedded inside larger provider organizations.
• Teladoc Health: Teladoc Health is the largest US virtual care platform, offering on-demand telehealth visits, specialist access, and integrated care programs. It is a broad incumbent that overlaps with Afya in virtual visit delivery and care navigation but operates at vastly greater scale and across all 50 states.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/_afyachat
• Facebookfacebook.com/AfyaGlobal.Chat
• LinkedInlinkedin.com/company/afyaglobal

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Afya