Air Doctor

What Air Doctor does

Air Doctor is an Israeli health tech company founded in 2016 that operates a digital health marketplace connecting international travelers with vetted local private doctors for both in-person and telemedicine consultations. The platform spans 75-84 countries with a network of more than 20,000 vetted practitioners covering GPs, pediatricians, dentists, ophthalmologists, dermatologists, gynecologists, and orthopedic specialists, offering 24/7 service in 21 languages with integrated interpreter support. The technology stack includes a mobile application (iOS and Android), a web application, a curated doctor directory with verified reviews, telemedicine video infrastructure, and an insurance matching and reimbursement management system that enables cashless healthcare experiences for insured travelers.

The company operates a hybrid B2B2C and D2C go-to-market. The B2B2C channel embeds Air Doctor's platform into travel insurance products offered by carrier partners (most prominently Allianz Global Assistance Canada as of October 2025), enabling policyholders to access the doctor network through their existing insurance and receive cashless care. The D2C channel drives individual traveler acquisition through app store presence, organic web traffic, and self-serve booking. Revenue is generated through three streams: a transaction-based service fee (commission) charged on top of practitioner fees for consultations booked via the platform; a subscription or platform licensing fee paid by insurance partners for embedded access; and a freemium model where practitioner listing is free and monetization occurs only on completed consultations. Air Doctor has raised $30.9M in total venture funding across seed (2018, $3.1M), Series A (2020, $7.8M), and Series B (2022 initially led by Lightspeed; October 2024 announcement led by aMoon with strategic participation from Tokio Marine Holdings and Samsung Ventures, totaling $20M).

The company maintains offices in Israel (Beit Nekofa HQ), Poland (Gdańsk), Ukraine (Uzhhorod), and France (Paris), and is led by a four-person founding team including CEO Jenny Cohen Derfler (ex-Intel), COO Efrat Sagi-Ofir, VP R&D Yegor Kurbachev, and Head of Innovation Yam Derfler, with a sales and marketing leadership bench led by EVP Strategic Partnerships & Sales Ilana Fletcher and VP Marketing Nadia Hitman. Strategic and financial investors include Lightspeed Venture Partners, aMoon, Munich Re Ventures, Phoenix Financial, Kamet, Vintage Investment Partners, Samsung Ventures, and Tokio Marine Holdings.

Name

Air Doctor

Legal name

Air Doctor Ltd.

Website

https://air-dr.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

101–250 employees

Short description

Air Doctor is an Israeli digital health marketplace that connects international travelers with over 20,000 vetted local doctors and telemedicine providers across 75-84 countries, serving insured travelers through B2B insurance partnerships (e.g., Allianz) and direct-to-consumer via its mobile and web apps.

Ownership category

akta.pro rank

Product category

Travel Healthcare Marketplace

NAICS

Offices of Physicians (62111), Offices of Physicians (except Mental Health Specialists) (621111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

International/Expat Direct-to-Consumer Telehealth Platforms (HLALAAAG)

akta.pro secondary industries

Multi-Specialty Telehealth Provider Marketplaces (HLALALAA), Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing) (BPAMAHAH), Cross-Border Telemedicine, Second Opinion & Care Navigation Facilitators (THAKAIAM)

Keywords

• Travel healthcare
• Doctor booking
• Telemedicine services
• Travel insurance
• Medical tourism

Headquarters

HQ city

Beit Neqofa

HQ country

Israel

HQ region

Middle East

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Digital Commerce or Content

Cost components

Personnel, Marketing or Sales, Technology or R&D, Operations

Revenue model

1. Transaction-based Consultation Fees (Marketplace Commission): Air Doctor charges a commission on top of practitioner fees for consultations booked through the platform. The total fees include the practitioner's fees plus Air Doctor's service fee, plus applicable taxes and payment processor surcharges. Practitioners receive their fees after Air Doctor deducts its service fee, paid by the 15th of the following calendar month.
2. Insurance Partner Subscriptions / Platform Licensing: Insurance companies (such as Allianz Global Assistance Canada) integrate Air Doctor's platform into their travel insurance products to offer policyholders access to medical care abroad. This is a B2B revenue stream where insurers pay for platform access, providing Air Doctor with recurring revenue and large-scale customer acquisition through insurance distribution channels.
3. Doctor Directory / Freemium for Practitioners: Doctors can list their practice on the Air Doctor app free of charge to reach thousands of potential patients. While the listing itself is free for practitioners, Air Doctor monetizes through the commission structure on booked consultations, effectively making practitioners a free lead-generation channel that drives marketplace transaction volume.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Air Doctor operates a digital health marketplace platform (mobile app for iOS/Android and web app) that connects travelers abroad with a global network of vetted, licensed local doctors for in-person and telemedicine consultations. The platform supports 21 languages, 24/7 availability, and integrates with travel insurance providers to enable cashless billing and reimbursement management for insured travelers.

Product overview

Air Doctor operates as a unified digital health platform consisting of a mobile app (iOS/Android), a web application, and a doctor directory. The platform connects travelers with over 20,000 comprehensively vetted local practitioners across 75+ countries for both in-person and telemedicine consultations. Core features include insurance matching and reimbursement management, appointment booking with doctors who speak the patient's language, and interpreter services for cross-language communication. The product portfolio centers on the Air Doctor Digital Health Platform as the umbrella offering, with the mobile app and web application serving as the primary access points for end users (travelers) and practitioners.

Differentiator

Problem solved

Functional benefit

Products and services

• Air Doctor Digital Health Platform A telemedicine and doctor-discovery marketplace platform accessible via mobile app and web app that connects international travelers with a global network of over 20,000 vetted private doctors and specialists across 75+ countries, enabling in-person and online consultations. The platform is offered to both individual travelers (B2C, direct consumer access) and insurance companies (B2B partner integration for cashless claims).
• Telemedicine Service 24/7 virtual doctor consultations delivered via video conference in 21 languages, with built-in third-party interpreter support to facilitate doctor-patient communication across language barriers. Available to travelers and expats abroad, with insurance-billed and self-pay options.

Quantifiable outcome

• Insurance partner Allianz Global Assistance Canada has partnered to provide Air Doctor services, offering cashless healthcare to insured travelers across 80+ countries.
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• Allianz Global Assistance CanadacoreStrategic or Co-development Partner · 13 October 2025Allianz Global Assistance Canada has partnered with Air Doctor to enhance healthcare access for travelers by providing virtual and in-person medical services in over 80 countries. The partnership aims to offer insured travelers a seamless, cashless healthcare experience during international trips. This initiative is part of Allianz's effort to innovate travel solutions and improve customer reassurance through integrated virtual care. Allianz launched this new digital appointment booking capability in partnership with Air Doctor to provide insured customers with an additional way to access their insurance benefits and take care of common illnesses and injuries during their international trip.

Scale indicators5 records

Recent moves9 records

Expansion highlights4 records

Broad incumbents

• International SOS: Global leader in medical assistance, travel security, and corporate health services, operating across 90+ countries. Comparable because insurers and corporate clients leverage International SOS for the same cross-border medical access use case, though it is a broader incumbent offering assistance, evacuation, and occupational health rather than a focused travel telemedicine marketplace.
• Teladoc Health: US-listed global leader in virtual care spanning general, chronic, and mental health, serving enterprise and insurer clients. Comparable as a broad telehealth incumbent serving insurers and employers, though more focused on domestic virtual primary care and chronic condition management than travel-specific cross-border care.
• Amwell: US-listed enterprise telehealth platform offering comprehensive virtual care services to health systems, insurers, and employers. Comparable as a broad telehealth incumbent with insurance and enterprise channels, though its offering is general virtual care and lacks Air Doctor's geographic breadth and travel-specific positioning.

Direct peers

• Practo: India-based digital healthcare marketplace connecting patients with doctors via in-person appointments and telemedicine. Directly comparable marketplace model with appointment booking, insurance integration, and a curated practitioner directory, though primarily focused on the Indian subcontinent and broader primary care versus cross-border travel medicine.
• Doctor Anywhere: Singapore-headquartered telehealth platform operating across Southeast Asia with on-demand doctor consultations and chronic care management. Directly comparable as a multi-market telehealth platform targeting both consumer and insurance channels, though with narrower geographic reach and less emphasis on international travel medicine.
• DoctorOnCall: Malaysia-based online telemedicine and digital health platform offering video consultations, prescription delivery, and insurance partnerships. Comparable as a Southeast Asian telehealth marketplace with B2C and B2B distribution, though with narrower regional reach than Air Doctor.

Emerging players

• HealthTap: US-based virtual primary care platform with a doctor network and insurance/employer distribution. Comparable as a doctor-marketplace telehealth model, though it operates primarily in the United States and lacks Air Doctor's global travel-healthcare focus.
• Trip4Care: Cross-border medical travel facilitator connecting international patients with vetted specialists and clinics. Comparable as an emerging cross-border medical access platform, though Trip4Care emphasizes elective treatment referral rather than acute in-travel telehealth and in-person visits.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/airdoctor
• Xx.com/airdoctorapp
• Facebookfacebook.com/airdoctorltd

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds5 records

Investors9 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Air Doctor