What Handover does

Handover is a São Paulo-based logistics technology company that designs, sells, and rents intelligent smart-lockers and an accompanying software platform used to receive, store, exchange, and dispatch physical items. Founded in 2018 and operating as Handover Tecnologia LTDA, the company targets enterprise buyers across five primary verticals: residential condominiums (intelligent mailboxes and 24/7 package reception), industrial operators (equipment storage and access control), e-commerce retailers (Click & Collect and Transit Point micro-distribution hubs), shopping malls (customer click-and-collect and luggage storage), and logistics carriers (locker-based mini-hubs for last-mile delivery).

Underlying the platform is an end-to-end software stack consisting of a consumer-facing mobile application (with access via QR codes, passwords, or RFID) and a web control dashboard for managers, connected to each locker through IoT automation. The company additionally offers an open API that integrates with ERP and building-security systems, and holds Brazilian Post Office (Correios) certification that allows its lockers to serve as official postal delivery points. An AI-driven strategic positioning engine analyses customer sales and delivery data to forecast optimal locker locations.

Handover monetizes through a hybrid model combining hardware sale or rental of the physical locker units, recurring software subscriptions for the management platform, time-based rental of storage space by end users (LockerBox), and a franchise program that extends deployment through third-party operators. Pricing is custom-quoted per deployment and varies by locker size and configuration. Distribution is sales-led via direct enterprise engagement and Calendly-driven consultations, with a self-serve consumer channel through the mobile app for the Guarda-Volumes (smart luggage storage) line. The company maintains offices in São Paulo (HQ) and Curitiba in Brazil, and has opened a US sales presence alongside its Brazilian operations.

Name

Handover

Legal name

Handover Tecnologia LTDA

Website

https://oihandover.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Handover is a Brazilian logistics technology company that provides smart locker hardware and an end-to-end software platform for secure package storage, asset management, and last-mile delivery optimization, serving enterprises across e-commerce, logistics, industrial, residential, and retail segments in Brazil and the United States.

Ownership category

akta.pro rank

Product category

Smart Locker Logistics Solutions

NAICS

Warehousing and Storage (493), Local Messengers and Local Delivery (4922), Other Warehousing and Storage (49319)

SIC

Partitions, Shelvg, Lockers, & Office & Store Fixtures (2540)

akta.pro primary industry

Smart Access & Locker Technology Providers (Hardware, Software, Access Control) (TLAAAMAH)

akta.pro secondary industries

Residential & Multifamily Parcel Locker Solutions (Apartment/HOA) (TLAAAMAD), Workplace / Office Parcel Locker Solutions (TLAAAMAE), Convenience Retail with Parcel & Pickup Services (PUDO/Lockers) (CRAHABAL)

Keywords

• Smart locker solutions
• Last mile logistics
• Automated parcel storage
• Package management systems
• Asset storage lockers

Headquarters

HQ city

São Paulo

HQ country

Brazil

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Smart Locker Hardware Sales and Rental: Revenue generated from sale or rental of intelligent locker units. The cost for purchase or rental varies according to size and customization of the locker. Both purchase and rental modalities are available.
2. Software Platform Subscription: Revenue from software platform access including mobile app and web dashboard for managing locker operations, monitoring, and analytics.
3. Space Rental / LockerBox Rental: Revenue from charging users for storage space rental. Time-based billing (hourly, daily, or monthly) determined by the user with prepayment model.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Handover designs, sells, and rents IoT-enabled smart locker systems that automate parcel delivery, asset storage, and package exchange for condominiums, industries, e-commerce businesses, shopping malls, and logistics carriers. The solution combines physical modular locker cabinets with a cloud-based management platform and mobile app that provides real-time tracking, user authentication, notifications, and operational analytics for last mile delivery, click-and-collect, and asset management use cases.

Product overview

Handover is an intelligent storage solutions company offering smart lockers as its core product platform. The portfolio includes modular solutions addressing different market segments: Intelligent Mailbox for condominiums, Asset Manager for industries, Click & Collect and Transit Point for e-commerce logistics, Last Mile solutions for carriers, smart luggage storage for hospitality, and B2B lockers for business operations. All solutions are powered by an end-to-end software platform with mobile app for users and web dashboard for managers, supported by IoT automation and AI-powered strategic locker positioning. The company also offers franchise opportunities for entrepreneurs.

Differentiator

Problem solved

Functional benefit

Products and services

• Smart Lockers (Armários Inteligentes) IoT-enabled modular locker cabinets with electronic locking, sensor-based door monitoring, and customizable compartments sold or rented to condominiums, industries, e-commerce operators, malls, and carriers for unattended parcel and asset storage.
• Management Platform (Plataforma de Gestão) Cloud-based desktop and mobile platform that lets operators configure lockers, authenticate users, track parcels and assets in real time, send notifications, and integrate with e-commerce, ERP, and carrier systems on a recurring subscription basis.
• Guarda-Volumes Inteligente (Smart Luggage Storage) Self-service smart storage service based on Handover lockers, deployed in shopping malls, transport hubs, and events to securely store visitor bags, purchases, and personal items on a pay-per-use basis.

Quantifiable outcome

• Reduces storage costs through optimized locker positioning
• +4 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability3 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core and minor.

• NeodentcoreStrategic or Co-development PartnerNeodent, a major dental/medical company, partnered with Handover to implement smart lockers for last mile logistics optimization. The partnership resulted in 400 deliveries and 90%+ improvement in delivery agility, enabling Neodent to advance their last mile technology and provide better customer experiences.
• AerosoftcoreStrategic or Co-development PartnerAerosoft, a technology services company, developed an innovative B2B locker solution with Handover. The partnership enabled 7% operation growth and processing of 700+ equipment through lockers, creating a new model for B2B logistics using smart lockers.
• DafiticoreStrategic or Co-development PartnerDafiti, a major fashion and lifestyle e-commerce platform in Latin America, partnered with Handover to implement Transit Point logistics solutions. Smart lockers distributed in strategic neighborhood locations serve as collection points for final-mile delivery, improving logistics coverage and reducing delivery times.
• BRFminorStrategic or Co-development PartnerBRF, a major Brazilian food company, uses Handover smart lockers as part of their logistics operations.
• UPSminorChannel Partner/ Reseller/ DistributorUPS, the global logistics company, partners with Handover for delivery operations using smart locker infrastructure.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Luxer One: Luxer One is a smart locker provider specializing in multifamily residential, retail, and corporate package management in North America. Directly competes with Handover's condominium and intelligent mailbox use cases with a similar software-plus-hardware model.
• Zapt Tech: Zapt Tech is a Brazilian smart locker and click-and-collect technology provider for condominiums and retail. Directly competes with Handover in the Brazilian residential and retail PUDO market with a similar condominium-focused mailbox and locker offering.

Emerging players

• Bringg: Bringg is a delivery orchestration platform that enables retailers and carriers to manage last-mile fulfillment including pickup and drop-off locations. Comparable to Handover's software/management platform layer, though Bringg is software-only and does not operate physical lockers.
• Cleveron: Cleveron is an Estonian smart locker and parcel terminal manufacturer serving retailers and logistics companies globally. Directly comparable as a hardware-led locker technology provider with a similar Transit Point / click-and-collect value proposition.

Regional players

• Loggi: Loggi is a major Brazilian last-mile delivery startup connecting e-commerce shipments to couriers. Comparable to Handover as a Brazilian logistics technology player tackling last-mile delivery, though Loggi focuses on crowdsourced courier routing rather than locker infrastructure.
• Pickup Logísticas: Pickup is a Brazilian PUDO/pickup-point network operator enabling e-commerce customers to collect parcels at partner locations. Comparable to Handover's Click & Collect and Transit Point solutions as a Brazilian PUDO competitor, though Pickup relies on partner locations rather than owned lockers.

Broad incumbents

• InPost: InPost is the largest independent parcel locker network in Europe, operating automated lockers for B2C and C2C deliveries. Highly comparable as a pure-play PUDO/locker business model, though at significantly larger scale and with carrier-owned infrastructure.
• Estante Virtual (Mercado Livre Hub): Mercado Livre operates Mercado Livre Hub, a large pickup-point and locker network across Brazil for its e-commerce marketplace. Comparable as a PUDO network serving Brazilian e-commerce, with massive scale advantage and proprietary marketplace demand.
• Quadient (Parcel Pending): Quadient acquired Parcel Pending and is a major global provider of smart locker solutions for residential, retail, and carrier pickup. Directly comparable as a hardware-plus-software locker platform serving the same PUDO use cases Handover addresses, with deeper capital and broader geographic reach.
• Mondial Relay: Mondial Relay is one of Europe's largest PUDO/parcel locker networks, primarily serving e-commerce parcel pickup and drop-off in France and Benelux. Comparable to Handover as a carrier-integrated PUDO network operator with similar Transit Point economics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

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Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds4 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Handover