What BAQME does

BAQME operates a shared electric cargo bike (e-bakfiets) platform headquartered in Rotterdam, Netherlands, founded in 2020/2021. The company provides dockless, app-based access to a fleet of 500+ e-cargo bikes — primarily Urban Arrow units — across at least eight Dutch cities (Amsterdam, Rotterdam, Ede, Veenendaal, Gouda, Amersfoort, Schiedam, Den Haag) and internationally in Ghent, Belgium. Target users include urban families, caregivers, tradespeople, and small businesses needing to transport children or goods without a car. The technical stack relies on third-party infrastructure: JoyRide provides the app rental functionality and Persona handles identity verification, indicating limited proprietary technology development.

The business model combines multiple revenue streams: per-minute usage fees (€0.10-0.25/min plus a €1.95 unlock fee), time-bounded subscription passes (Day, 3-Day, Month), a B2B corporate wallet credit product (minimum €250), gift cards (€15, €25, €50), and longer-term Urban Arrow bike subscriptions. To date, BAQME has facilitated 60,000+ rides and accumulated approximately 30,000 app downloads as of August 2022. As of February 2024, the company holds municipal permits in Amsterdam and Utrecht and operates an integration with Rotterdam's RET public transport MaaS platform.

The company is founder-led by CEO Souren Arakelian alongside co-founders Berenice van Gessel (COO) and Sven Velthuis (CTO), with an 11-50 employee base. Total disclosed funding stands at approximately €1.7 million across a 2021 round (€400K), a December 2022 seed round (€1.3M), and a 2022 Crowdcube crowdfunding campaign. A February 2024 partnership with Dolly Bikes signals intent toward vertical integration with the e-cargo bike manufacturer.

Name

BAQME

Legal name

Baqme B.V.

Website

https://baqme.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

BAQME is a Rotterdam-based shared e-cargo bike platform operating 500+ dockless Urban Arrow e-bikes across Dutch cities and Ghent, serving urban families, caregivers, and small businesses via per-minute rentals, subscriptions, and B2B wallet credits.

Ownership category

akta.pro rank

Product category

Shared Electric Cargo Bike Mobility

NAICS

Automotive Equipment Rental and Leasing (5321), Local Messengers and Local Delivery (4922)

akta.pro primary industry

Bikeshare (Dockless) (TLAFAMAF)

akta.pro secondary industries

Dockless Bike Rentals (THADAGAC), E-Bike Rentals (THADAGAE), Cargo Bikes & E-Cargo Bikes Rental/Leasing (TLABAGAB)

Keywords

• Shared e-cargo bikes
• Electric cargo bike rental
• Micro-mobility sharing
• Last-mile delivery bikes
• Dockless bike sharing

Headquarters

HQ city

Amsterdam

HQ country

Netherlands

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Supply Chain, Operations, Technology or R&D, Personnel, Marketing or Sales, Infrastructure

Revenue model

1. Per-Minute Usage Fees: Users pay per minute while riding or pausing rides. Rates vary by city (€0.10-0.25 per minute) plus unlock fees. Maximum daily caps apply.
2. Subscription Passes: Day Pass (€19.99-29.99), 3-Day Pass (€57.50), and Month Pass (€175-275) provide unlimited rides for fixed periods, offering predictable revenue and customer loyalty.
3. B2B Corporate Programs: Companies purchase wallet credit for employees starting at €250 minimum, with volume discounts. Revenue recognized as credit is consumed.
4. Gift Cards: Pre-paid gift cards at €15, €25, and €50 values transform into ride minutes in the app.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels9 records

Core offering

BAQME operates a dockless shared electric cargo bike (e-bakfiets) rental platform accessible via mobile app in Dutch cities and Gent, Belgium. Users locate, reserve, and unlock bikes by scanning QR codes, paying per minute or via subscription passes (day, 3-day, month). The company also offers B2B corporate wallet credit programs, gift cards, and long-term Urban Arrow cargo bike subscriptions for businesses and consumers.

Product overview

BAQME is a shared electric cargo bike (e-bakfiets) rental platform operating in multiple Dutch cities and Ghent, Belgium. The core offering is the BAQME app-based bike rental service where users rent electric cargo bikes by the minute or through subscription passes. The product portfolio includes the core BAQME rental service, the Month Pass subscription for unlimited monthly rides, various hourly/daily/3-day passes for short-term needs, BAQME Business B2B solutions for companies, and the Urban Arrow cargo bike subscription for personal long-term leasing. The platform also offers gift cards and integrates with third-party providers JoyRide (for app functionality) and Persona (for identity verification).

Differentiator

Problem solved

Functional benefit

Products and services

• BAQME Electric Cargo Bike Rental Dockless shared electric cargo bike (e-bakfiets) rental service available across multiple Dutch cities and Gent, Belgium. Users locate bikes on the app map, scan a QR code to unlock, ride with pedal assist, pause, and end the ride anywhere within designated service zones. Pay-per-minute or via subscription passes. Replaces urban car trips under 7.5 km for families, individuals, and businesses.
• BAQME Mobile App (iOS/Android) Mobile application for iOS and Android that enables users to locate BAQME bikes, create accounts, verify identity, top up wallet, reserve bikes, scan QR codes to unlock, pause rides, end rides, and view ride history. Integrates JoyRide for rental processing and Persona for GDPR-compliant identity verification.
• Month Pass Monthly subscription offering unlimited BAQME rides for 30 days across all BAQME bikes. Available at EUR 175-275 per month depending on city (e.g., EUR 275 in Amsterdam/Rotterdam; EUR 175 in Amersfoort with 2x30-min daily cap). Users can park and pause rides anywhere within service zones.
• Day Pass (24-hour unlimited)

Quantifiable outcome

• More than half of car trips in urban areas are under 7.5km - replaceable with e-cargo bikes
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature7 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Dolly BikescoreStrategic or Co-development Partner · 20 February 2024Partnership with Dutch e-cargo bike manufacturer Dolly Bikes. BAQME purchases electric Dolly bakfietsen for fleet expansion. Both companies promote electric cargo bike usage - BAQME through shared mobility, Dolly through direct consumer sales with home service. Dolly's top-quality bikes are built in Netherlands since 2011.
• RET (Rotterdamse Elektrische Tram)coreGTM or Marketing Partner · 5 July 2021Partnership with Rotterdam's public transport company. BAQME integrated into RET Real Time App - a Mobility as a Service (MaaS) platform displaying all shared mobility vehicles. Launch ceremony at Willemsplein attended by BAQME and other mobility providers.
• ShellminorGTM or Marketing PartnerMobility hub partnership. BAQME bikes available at Shell mobility hubs.
• Q-parkminorGTM or Marketing PartnerMobility hub partnership. BAQME bikes available at Q-park locations.
• DecathlonminorOthersCurrent partner using BAQME bikes for business purposes.
• Netherlands Red Cross (Rode Kruis)minorOthersNon-profit organization using BAQME bikes.
• Nanny NinaminorGTM or Marketing PartnerChildcare service partnership for joint promotions. Nanny Nina oppas cadeaukaart featured in BAQME stories. Joint marketing for family-focused audiences.
• JoyRidecoreTechnology or IntegrationThird-party technology platform enabling in-app rental functionality for BAQME. JoyRide processes user authentication and rental transactions. Located outside EU; BAQME has European Data Sharing agreement.

Scale indicators10 records

Recent moves3 records

Broad incumbents

• Lime: Largest global shared micromobility operator (e-scooters and e-bikes) backed by significant capital and operational infrastructure. Threatens BAQME if e-cargo bikes are added to its offering or if it leverages existing EU city permits to enter the cargo segment.
• Bolt: Estonian ride-hailing and shared mobility platform with deep European capital base. Operates shared e-bikes and scooters across multiple EU cities and could expand into e-cargo bikes, particularly in the Benelux market.
• Voi: European shared e-scooter operator with public-private partnership model similar to BAQME. Strong urban transit integration playbook and capital base could enable replication for cargo bikes in adjacent markets.
• TIER-Dott: Major European shared micromobility operator (merged TIER and Dott) with strong EU presence, public-private partnerships, and capital base. Established city relationships could enable e-cargo bike expansion into BAQME's geographies.
• Uber: Global mobility platform that previously operated JUMP shared bikes/scooters and continues to pursue multimodal urban mobility including shared bikes. Deep capital and urban transit partnerships make it a credible adjacency threat to BAQME's category.

Direct peers

• HumanForest: London-based e-cargo bike sharing platform. Closest international peer operating in the same cargo bike sharing niche, validating the category outside the Netherlands and serving as a useful comparator for international expansion potential.
• Nextbike: Germany-based bike share operator (now part of TIER) operating dockless and station-based bikes across European cities. Direct bike share peer with similar public transport integration and city-permit-driven expansion model.
• Swapfiets: Dutch bike subscription service providing monthly bike rentals including cargo bikes with in-house maintenance. Closest comparable subscription-based urban mobility model in the Netherlands, though it is owned-asset rental rather than shared fleet.
• Cargoroo: Dutch e-cargo bike sharing platform operating across multiple Dutch cities. Most direct competitor to BAQME with overlapping product (e-cargo bike), geography (Netherlands), and target customer (urban families and small businesses).
• Donkey Republic: Publicly listed European bike share operator active across 100+ cities with public-private partnership model. Direct dockless/shared bikeshare peer with similar app-based rental model and city permit-driven expansion strategy.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/BAQMENOW
• LinkedInlinkedin.com/company/baqme
• Instagraminstagram.com/baqmenow
• Xx.com/baqmenow

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds4 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BAQME