Mapatho
Mapatho is a France-based digital health platform that helps chronic disease patients find validated medical specialists, track symptoms, prepare for consultations, and access peer communities across 150 pathologies, monetizing via a freemium consumer app and white-label B2B licensing to mutuelles and employers.
- Company typePrivate
- Founded2018
- HeadquartersParis, France
- Headcount1–10
- GTM typeB2B and B2C
- OfferingSoftware
What Mapatho does
Mapatho, operated by the legal entity HUMANCARE SAS, is a France-based digital health platform founded in November 2018 by Axelle AYAD (Présidente) and co-founder Pierre-Emmanuel, both based in Normandy. The platform enables chronic disease patients to find validated medical specialists, track symptoms and treatments, prepare for consultations, and connect with peer communities and patient associations. Its core technology combines a crowdsourced healthcare professional directory covering 150 chronic pathologies across 17 medical specialties with AI-driven recommendation and care-pathway generation, plus a CE-marked consultation preparation tool that meets the regulatory bar for a digital medical device in France.
Mapatho monetizes through two principal streams. The consumer Mapatho mobile and web app is offered on a freemium basis — free access to the specialist directory, disease information, forums, and basic tracking, with paid Mapatho Plus features for family accounts, enhanced tracking, medication availability searches, teleconsultation requests, drug compatibility checks, and social-support requests. The second stream is B2B white-label licensing of Mapatho Plus to French health insurers (mutuelles), complementary insurers, and employers, sold as a single monthly flat-rate subscription covering all members and features with integration and support bundled. A third, smaller stream consists of referral arrangements with third-party service providers, most notably the Maiia (Cegedim) teleconsultation partnership.
The company distributes through iOS/Android app stores, its website, the 'Mon espace santé' national digital health record catalog (Assurance Maladie / Ministry of Health), and a network of 60+ French patient associations that validate specialist recommendations. Strategic positioning is supported by HDS-certified health data hosting (via AZNetwork), CE-marking for the consultation preparation module, selection under the FRANCE 2030 program for a second proprietary comorbidity-detection AI, and participation in the AGORIA SANTÉ health-data consortium. Headcount remains small at 6 people and only one seed funding round of €1M (May 2021) is disclosed.
Mapatho firmographics
Firmographics- Name
- Mapatho
- Legal name
- HUMANCARE SAS
- Website
- https://mapatho.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Mapatho is a France-based digital health platform that helps chronic disease patients find validated medical specialists, track symptoms, prepare for consultations, and access peer communities across 150 pathologies, monetizing via a freemium consumer app and white-label B2B licensing to mutuelles and employers.
- Ownership category
- akta.pro rank
Mapatho industry classification
Industry- Product category
- Digital Health Platform
- NAICS
- Offices of Other Health Practitioners (6213)
- SIC
- Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Chronic Disease Management IoT (Diabetes, CHF, COPD, Hypertension) (HLACAPAD)
- akta.pro secondary industries
- Chronic Condition Management & Remote Monitoring (e.g., diabetes, HTN) (HLALADAD), Chronic Disease Remote Monitoring (COPD/CHF/HTN, Weight & Symptom Tracking) (HLAHACAI)
Keywords
Where Mapatho is headquartered
LocationHeadquarters
- HQ city
- Paris
- HQ country
- France
- HQ region
- Europe
Offices3 records
Markets served
Mapatho business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Mapatho Plus B2B Licensing: Mapatho Plus is sold to health insurance companies (mutuelles), complementary insurers, and employers as a white-label 'Aidant Numérique' (Digital Caregiver) solution. The service is offered as a single monthly flat-rate subscription covering all members and all features, with integration, setup, reporting, and ongoing support included.
- Freemium App (Mapatho): The core Mapatho mobile app is free for individual patients, providing access to healthcare professional directories, disease information, forums, and basic tracking features. Premium Mapatho Plus features (family accounts, enhanced tracking, medication availability searches, teleconsultation requests, medical second opinion requests, drug compatibility checks, social support requests) are available through paid subscription.
- Third-Party Services Referrals: Mapatho refers users to third-party services including teleconsultation (via Maiia partnership), expert medical opinions, and partner services. Revenue may be generated through referral arrangements or service fees with these third-party providers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Mapatho Plus for Mutuelles & Insurers (B2B) |
| Freemium | Pay-as-you-go | Mapatho (Individual - Free) |
Go-to-market motion4 records
Distribution channels4 records
Marketing channels7 records
Mapatho product offering
Product offeringCore offering
Mapatho operates a mobile and web-based digital health platform for chronic disease patients, providing a crowdsourced, patient-validated directory of healthcare professionals and expert centers covering 150 chronic pathologies across 17 medical specialties. The platform also offers symptom and treatment tracking, an AI-powered health pathway recommendation engine, a CE-marked consultation preparation tool, and patient community forums. A premium B2B white-label version (Mapatho Plus) is licensed to health insurers (mutuelles), complementary insurers, and employers as a 'Digital Caregiver' (Aidant Numérique) service.
Differentiator
Problem solved
Functional benefit
Products and services
- Mapatho Mobile and Web App
- Mapatho Plus
- Mapatho Pro
Quantifiable outcome
- 95% of Mapatho Plus subscribers recommend the service
- +4 more outcomes
Companies that use Mapatho
Customer profileNamed customers9 records
Segments5 records
Ideal customer profiles4 records
Mapatho technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability5 records
Feature5 records
Mapatho partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered minor and core.
- AGORIA SANTÉ ConsortiumminorMapatho joined the AGORIA SANTÉ consortium as a partner, participating in co-construction workshops to define common themes and interests for advancing health data usage projects in France. The consortium aims to build collective responses for accelerating health data usage.
- Maiia (Cegedim Group)coreMapatho partnered with Maiia (a Cegedim subsidiary) to enable teleconsultation services during the COVID-19 pandemic. The partnership allowed Mapatho to offer specialist teleconsultation booking capabilities to chronic disease patients who were avoiding in-person visits during lockdowns. Specialists, paramedical professionals, and pharmacists were equipped with Maiia's teleconsultation solution through this partnership.
- AZNetworkcoreAZNetwork is the HDS (Hébergeur de Données de Santé) certified data hosting provider for Mapatho's health data. Located in Alençon, Normandy, AZNetwork provides cloud infrastructure ensuring GDPR compliance and French health data sovereignty. The partnership is critical for Mapatho's regulatory compliance as a health data processor.
- Normandie IncubationminorMapatho benefited from incubation support from Normandie Incubation during its early growth phase as a Normandy-based startup.
- 60+ Patient AssociationscoreMapatho has established partnerships with 60+ French patient associations including ANDAR (Polyarthritis), APF (France Handicap), Endomind, BAMP, Fibromylgie SOS, Ligue SEP, France Alzheimer, and many others. These associations help populate the healthcare professional directory, validate specialist recommendations, and provide grassroots marketing reach within their communities. Partnerships are formalized through contracts that define information sharing and maintenance obligations.
Scale indicators8 records
Recent moves6 records
Expansion highlights5 records
Mapatho competitors and assessment
Company assessmentBroad incumbents
- Amwell: US-listed enterprise telehealth and virtual care platform sold to health plans and providers. Comparable to Mapatho's B2B white-label virtual care strategy but at much greater scale and broader clinical scope.
- BetterHelp: Largest direct-to-consumer online therapy platform with subscription-based virtual care. Comparable at the business-model level (freemium D2C + B2B payer distribution) though focused on mental health rather than Mapatho's broader chronic-disease scope.
Direct peers
- Qare: French teleconsultation platform owned by Axa that delivers video consultations with GPs and specialists. Closely comparable to Mapatho's teleconsultation-referral capability and its B2B insurer partnerships.
- MySugr: Diabetes self-management mobile app (acquired by Roche) with symptom/medication tracking and coaching. Comparable to Mapatho's chronic-disease tracking, AI-driven personalization, and integration with broader health ecosystems.
- Livi: European digital healthcare provider offering teleconsultation services in France through NHS-trained GPs. Operates in the same French virtual-care discovery and consultation space as Mapatho's specialist-directory-plus-teleconsultation offering.
- Kaia Health: Digital therapeutic company delivering app-based programs for chronic musculoskeletal pain, COPD, and back pain. Closely matches Mapatho's chronic-pathology coverage scope, digital self-management tools, and B2B payer-distribution model.
- Resilience: French digital health platform focused on chronic-disease care navigation with strong patient-community and caregiver-support elements. Most directly comparable to Mapatho's chronic-disease patient-engagement, community, and care-pathway value proposition.
- Doctolib: France's dominant patient-doctor booking and telehealth platform. Doctolib overlaps directly with Mapatho on healthcare professional discovery and B2B insurer distribution, but operates at significantly greater scale and breadth across all specialties rather than chronic-disease focus.
- Cara Care: Digital digestive-health management app combining symptom tracking, food diary, and personalized care pathways. Comparable to Mapatho's chronic-condition tracking, AI-driven health pathways, and B2B payer distribution model.
Others
- Withings: French connected-health device company whose smart scales, watches, and blood-pressure monitors generate patient-generated health data. Adjacent/ecosystem-relevant to Mapatho's chronic-disease tracking, sharing the French health-tech origin and CE-marked medical-device positioning.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
Mapatho social profiles
Digital presenceMapatho financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mapatho leadership team
Management profileNumber of profiles
Profiles3 records
Mapatho funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mapatho M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mapatho
What does Mapatho do?
Mapatho operates a mobile and web-based digital health platform for chronic disease patients, providing a crowdsourced, patient-validated directory of healthcare professionals and expert centers covering 150 chronic pathologies across 17 medical specialties. The platform also offers symptom and treatment tracking, an AI-powered health pathway recommendation engine, a CE-marked consultation preparation tool, and patient community forums. A premium B2B white-label version (Mapatho Plus) is licensed to health insurers (mutuelles), complementary insurers, and employers as a 'Digital Caregiver' (Aidant Numérique) service.
Is Mapatho a public or private company?
Mapatho is a private company. It is classified as venture growth investor backed and is currently operating.
When was Mapatho founded?
Mapatho was founded in 2018. It employs 1 to 10 people.
Where is Mapatho based?
Mapatho is headquartered in Paris, France, in the Europe region.
How does Mapatho make money?
Three revenue lines are on record. Mapatho Plus B2B Licensing is the primary driver. The others are freemium App (Mapatho) and third-Party Services Referrals.
Who are Mapatho's main competitors?
Broad incumbents on record are Amwell and BetterHelp. Direct peers are Qare, MySugr, Livi, Kaia Health, Resilience, Doctolib and Cara Care. Withings is listed as an others.
Does Mapatho have an API?
No public API is recorded for Mapatho.
What industry is Mapatho in?
Mapatho's product category is Digital Health Platform. Its primary akta.pro industry code is HLACAPAD, Chronic Disease Management IoT (Diabetes, CHF, COPD, Hypertension), with a secondary code of HLALADAD, Chronic Condition Management & Remote Monitoring (e.g., diabetes, HTN). Its NAICS code is 6213 and its SIC code is 8090.