Livi France

Name

Livi France

Legal name

Digital Medical Supply France, SARL

Website

https://livi.fr

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Telehealth and Telemedicine Services

NAICS

Offices of Physicians (62111), Offices of Physicians (except Mental Health Specialists) (621111), Offices of Physicians, Mental Health Specialists (621112)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

24/7 On-Demand Urgent Care Virtual Visit Platforms (HLALAJAA)

akta.pro secondary industries

Prescription-Based Digital Clinics (Condition-Specific Rx Programs) (HLALAAAD), Virtual Urgent Care & On-Demand Teletriage Services (HLAFADAJ), DTC Telehealth with Integrated Online Pharmacy (Cash-Pay/Subscription) (HLALAIAA)

Keywords

• Telehealth services
• Telemedicine platform
• Video consultations
• Electronic prescriptions
• Online doctor appointments

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Teleconsultation Fees: Fees charged per consultation at rates equivalent to physical cabinet consultations (25€ for generalist). Patient advances reimbursement portion, with remainder covered by Assurance Maladie and supplementary insurance.
2. Supplementary Insurance Partnerships: Partnerships with supplementary health insurers (Alan, April, NN) who integrate Livi teleconsultations into their covered services.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

Livi France operates a teleconsultation platform that connects patients to general practitioners and specialists via secure video, 24 hours a day, 7 days a week, accessible through iOS/Android apps and a web browser. The service delivers electronic prescriptions valid at French pharmacies, sick notes, and specialist referrals, with consultations priced at standard Assurance Maladie rates and reimbursed under the same conditions as physical cabinet visits. The offering spans multiple specialties including pediatrics, gynecology, dermatology, psychiatry, psychology, and allergy, complemented by physical health centers and a health information content library.

Product overview

Livi France operates a unified telehealth platform offering video-based medical consultations 24 hours a day, 7 days a week, covering general practitioners and multiple medical specialties (pediatrics, gynecology, dermatology, mental health, and more). The core Livi App (available on iOS, Android, and web) serves as the patient-facing interface, integrated with the Teleconsultation Platform enabling secure video appointments, electronic prescriptions (Ordonnance électronique), and document storage. Subspecialty modules include Pediatric, Gynecology, Mental Health (Psychiatrists & Psychologists), Dermatology, Allergy, Sexual Health, and Addiction teleconsultations, each accessible as dedicated service pathways. A Health Content Platform provides supplementary patient education via structured health topic pages and a blog. Physical Health Centers (Centres de santé) in Paris and Saint-Denis complement the digital offering with in-person care using a hybrid working model. A Practitioner Portal (Pro Portal) supports physician recruitment and ongoing practice. All services feed into the central app where patients manage prescriptions, certificates, and consultation history.

Differentiator

Problem solved

Functional benefit

Products and services

• Livi Teleconsultation Platform (App & Web)

Quantifiable outcome

• 14 million+ teleconsultations completed across Europe
• +5 more outcomes

Named customers16 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature5 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• AlancoreGTM or Marketing PartnerAlan is a digital health insurance company that partners with Livi to provide teleconsultation services as a covered benefit for their policyholders. Livi is listed as a partner on Livi's website footer.
• AprilcoreGTM or Marketing PartnerApril is a supplementary health insurance provider that includes Livi teleconsultations in their covered services. Listed as partner on Livi's website.
• ElsancoreStrategic or Co-development PartnerElsan is a major French private hospital group operating health centers. Livi has established a joint health center (Elsan|Livi) in Saint-Denis, combining in-person and teleconsultation services. This represents a deep operational partnership.
• NN (Nationale-Nederlanden)minorGTM or Marketing PartnerNN is a life insurance and pensions company with health insurance offerings in France. Listed as partner on Livi's website footer.
• Métiers de la SantéminorGTM or Marketing PartnerProfessional healthcare organization listed as partner on Livi's website, representing healthcare workers who may refer patients to Livi.
• BenefizminorGTM or Marketing PartnerHealth insurance intermediary listed as partner on Livi's website footer.
• SideCareminorGTM or Marketing PartnerDigital health platform listed as partner on Livi's website, potentially referring patients or integrating services.
• Dora BlochminorGTM or Marketing PartnerListed as partner on Livi's website footer, nature of partnership not explicitly detailed.
• Kry International ABcoreOthersKry International AB (publ) is the Swedish parent company of Livi. Livi France is owned by Kry International AB. The Livi brand operates across multiple European markets under the Kry group.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Babylon Health: Global digital health company with AI-powered triage and teleconsultation. Comparable technology stack and DTC model, though active in different geographic markets and facing different scale challenges.
• Kry International AB: Livi France's Swedish parent company operating the Kry/Livi brand across multiple European countries. Same core platform, technology, and operating playbook as Livi France, but at pan-European scale.

Direct peers

• Doctolib: France's dominant health booking platform that has expanded into teleconsultation. Directly competes with Livi for French patients and physicians, with substantially larger consumer mind-share and physician network.
• Medadom: French teleconsultation provider offering video consultations with connected medical booth integrations. Comparable DTC model and reimbursement-based revenue model.
• Maiia (Cegedim): French teleconsultation and practice management platform owned by Cegedim. Competes directly with Livi across general practice and specialty virtual visits, with deep physician-side tooling.
• Qare: French DTC teleconsultation platform offering video consultations with general practitioners and specialists. Closely comparable business model, target customers, and reimbursement framework to Livi France.

Others

• Elsan: Major French private hospital group and Livi's strategic partner for the joint Elsan|Livi health centers. Comparable care delivery operations in France and a key B2B partner/distributor for Livi's hybrid care strategy.

Emerging players

• Hellocare: French teleconsultation platform targeting healthcare professionals and establishments with white-label and connected device solutions. Comparable regulatory framework and reimbursement model with partial overlap on specialty use cases.
• Alan: French digital health insurer and Livi partner that has begun offering its own telemedicine services. Represents both a key distribution channel and a potential competitor as it vertically integrates care delivery.

Regional players

• Doctena: European online booking and teleconsultation platform operating across Benelux, Germany, Austria, and Switzerland. Comparable platform model but primarily serves different geographies than Livi France.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/livifrance
• Facebookfacebook.com/livi.fr
• LinkedInlinkedin.com/company/livi2

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Livi France