Topizy

What Topizy does

Topizy, operated by TOPCOPRO SAS and headquartered in Nice, France, is a subscription-based home emergency repair service launched in 2019 by four co-founders including CEO David Maman. The company sells three annual memberships — Topizy Urgence (€10.50/month) covering plumbing, electricity, heating, locksmith and glazing emergencies; Topizy Electro (€13.10/month) covering repair or replacement of white- and brown-goods appliances under five years old; and Topizy Max (€22.70/month) bundling both. All plans include unlimited interventions (parts, travel, labor) with no franchise, 24/7 call-center access, telediagnosis that resolves ~30% of cases remotely, and mobile-app tracking of dispatched professionals. Distribution is hybrid: direct-to-consumer via the topizy.fr website and iOS/Android apps, supplemented by B2B channel partnerships with real-estate professionals (notably Arthurimmo.com's ~1,000 agencies and FNAIM Côte d'Azur), social-housing providers, and property developers.

The underlying technology is a thin multi-sided platform connecting subscribers to AXA's network of more than 10,000 vetted contractors across metropolitan France, with AXA itself operating the call centre and contractor payments in exchange for a revenue share. Supporting components are iOS/Android applications with real-time location tracking and a dedicated partner intranet at topizy.net for managing multi-property portfolios. No proprietary AI/ML or NLP layer is referenced; remote diagnosis is handled by human specialists rather than automated reasoning. Intellectual property portfolio, formal certifications, and API/SDK offerings are not disclosed.

Revenue is generated exclusively through recurring subscription fees across the three tiers, priced at the low end of comparable home-services warranties and underwritten economically by AXA's contractor-network scale and revenue-share structure. The company reached ~1,500-1,700 subscribers in Alpes-Maritimes before pivoting to a national launch in 2022, internally targeting 80,000 subscribers by year-end and 500,000 by end-2026. Total disclosed funding is approximately €2.2M across an initial private round (€1M+) and a 2022 Sowefund crowdfunding round (€1.2M), with a planned €4M crowdfunding campaign for expansion. Headcount sits at 1-10 and no revenue figure has been disclosed, leaving post-launch traction unverified.

Name

Topizy

Legal name

TOPCOPRO SAS

Website

https://topizy.fr

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

1–10 employees

Short description

Topizy is a French subscription home-emergency-repair service selling three annual memberships (Urgence, Electro, Max) that provide unlimited interventions for plumbing, electrical, locksmith, glazing, and appliance breakdowns, delivered through a network of 10,000+ AXA-certified contractors serving metropolitan France and sold direct-to-consumer and via real-estate partners.

Ownership category

akta.pro rank

Product category

Home Emergency Repair Services

NAICS

Appliance Repair and Maintenance (811412)

SIC

Services-Miscellaneous Repair Services (7600), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

General Personal Concierge Services (HSACAIAA)

Keywords

• Home repair subscription
• Emergency repair services
• Home maintenance assistance
• Appliance repair subscription
• Home warranty services

Headquarters

HQ city

Nice

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Subscription Revenue: Monthly subscription fees from three tiers: Topizy Urgence (10.50€/month), Topizy Electro (13.10€/month), and Topizy Max (22.70€/month). Subscriptions provide unlimited emergency home repairs including parts, labor, and travel at no additional cost.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Topizy is a subscription-based home emergency repair service operating in France. For a monthly fee, subscribers get unlimited free interventions 24/7 for plumbing, electricity, heating, locksmithing, glazing, and appliances (under 5 years old), with parts, labor, and travel included. Services are delivered through a network of 10,000+ AXA-certified contractors and supported by remote telediagnosis.

Product overview

Topizy is a French home repair subscription service offered as three tiered plans. The core products are Topizy Urgence (emergency home repair covering plumbing, electricity, heating, locksmithing, and glazing at €10.50/month), Topizy Electro (appliance and electronics repair covering white and brown goods at €13.10/month), and Topizy Max (combined package at €22.70/month). The service operates through a mobile app for consumers and a dedicated partner platform for real estate professionals. All plans provide unlimited free interventions 24/7 through a network of over 10,000 AXA-certified technicians across metropolitan France, with no franchise fees.

Differentiator

Problem solved

Functional benefit

Brands

• Topizy Urgence: Emergency home repair subscription covering plumbing, heating, electricity, locksmithing, and glazing services.
• Topizy Electro
• Topizy Max

Products and services

• Topizy Urgence Subscription plan providing unlimited free emergency home repairs 24/7 for plumbing, electricity, heating, locksmithing, and glazing issues, including parts, labor, and travel. Targeted at individual homeowners and tenants seeking predictable emergency repair costs.
• Topizy Electro Subscription plan providing repair, replacement, or compensation for household appliances and electronics under 5 years old, including white goods (refrigerators, washing machines, ovens) and brown goods (TV, HiFi, video equipment). Includes loaner equipment when applicable. Targeted at individual homeowners and tenants.
• Topizy Max Combined subscription package bundling Topizy Urgence and Topizy Electro into a single comprehensive plan, covering all emergency home repairs plus appliance and electronics breakdowns. Targeted at individual homeowners and tenants wanting full home coverage.
• Topizy Partenaire (Espace Professionnel) B2B partner platform and intranet portal that allows real estate agencies, property managers, landlords, and other professionals to manage Topizy subscriptions on behalf of their clients, track ongoing interventions, and monitor multiple managed properties.

Quantifiable outcome

• 30% of emergency cases resolved through telediagnosis without requiring an on-site visit
• +2 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Twelve partnerships are on record, tiered core, flagship and minor.

• AXAcoreStrategic or Co-development PartnerStrategic multi-year partnership with AXA, the leading insurance network in France. AXA provides access to its network of 10,000+ vetted and approved contractors, handles call center operations, and manages contractor recruitment and payment. Topizy shares a portion of its revenue with AXA. This partnership enables the subscription pricing that would not be possible without AXA's scale and contractor network.
• Arthurimmo.comflagshipChannel Partner/ Reseller/ DistributorArthurimmo.com is a national real estate network with approximately 1,000 agencies across France. The partnership enables Arthurimmo.com to offer Topizy subscriptions to property owners and tenants at preferential rates, helping manage emergency repairs in their managed properties.
• FNAIM Côte d'AzurflagshipChannel Partner/ Reseller/ DistributorThe Côte d'Azur branch of FNAIM (Fédération Nationale de l'Immobilier), France's leading real estate professionals federation. Partnership with FNAIM Côte d'Azur extends Topizy's reach to property managers and real estate agents in the region.
• Homiris (AXA EPS)minorGTM or Marketing PartnerHomiris, AXA's remote surveillance service and market leader in France, is promoted on Topizy's partner page for home security and protection services.
• Reworld MediaminorGTM or Marketing PartnerLeading French media group that supported Topizy's 2023 media plan and marketing campaign.
• TequilarapidominorGTM or Marketing PartnerCommunication agency that accompanied Topizy's brand launch, marketing communications, and content creation.
• AirtonminorGTM or Marketing PartnerAirton's climate and heat pump products include a 5-year extended warranty for customers who also subscribe to Topizy.
• Nice Start(s) UpminorGTM or Marketing PartnerFrench Tech association for the Nice Côte d'Azur metropolitan area that supports and networks local entrepreneurs.
• QlowerminorGTM or Marketing PartnerTax and rental income declaration service that offers joint promotions with Topizy for property investors.
• OikosminorGTM or Marketing PartnerReal estate investment advisory firm offering comprehensive support from property definition to management, partnered with Topizy for emergency repairs.
• GreenkeysminorChannel Partner/ Reseller/ DistributorProperty management service for short-term and medium-term rentals that integrates Topizy's emergency repair services.
• Club ImmobilierminorGTM or Marketing PartnerOnline training platform for real estate investment professionals offering tax structures and property acquisition guidance, partnered with Topizy.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• HomeServe: Global leader in subscription-based home emergency repair (plumbing, heating, electrical, locksmith) with millions of customers and operations in France under the HomeServe France brand. Closest direct analogue to Topizy's business model, though at much larger scale.
• MesDépanneurs.fr: French home repair services platform connecting households to vetted tradespeople for plumbing, electrical, heating, locksmith and appliance issues. Directly comparable service categories and customer base, though operated as a pay-per-intervention marketplace rather than a subscription.
• AlloMarcel: French on-demand home services platform providing vetted tradespeople for plumbing, electrical, heating, locksmith and small renovation work. Same target customer and service mix as Topizy but transactional rather than subscription-based.

Broad incumbents

• IZI by EDF: EDF Group's home services brand offering installation, repair, and maintenance for heating, electrical, and energy systems across France. Overlaps heavily with Topizy's emergency repair scope but as part of a broader energy services portfolio with incumbent distribution.
• AXA Assistance: AXA's global assistance arm providing emergency home and travel intervention services. Both Topizy's strategic partner (via the 10,000+ contractor network) and a potential competitor through AXA-branded home assistance products bundled into insurance policies.
• Garantie Assistance (home warranties): French providers of home appliance and repair warranty/assistance products, often distributed via retailers and insurers. Competes with Topizy's Electro subscription from a warranty angle rather than an on-demand trades angle.

Emerging players

• Travaux.com: French online marketplace and information hub for home renovation and repair contractors. Targets the same homeowner audience as Topizy for trades services, though focused on project-based work rather than emergency subscription.
• Homly You (home services subscription): French home services subscription offering maintenance and small repair coverage. Smaller and earlier stage than Topizy but operates a very similar subscription-led model targeting French homeowners.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/TopizyFR
• Facebookfacebook.com/topizyofficiel
• LinkedInlinkedin.com/company/topizy
• Instagraminstagram.com/topizyfr

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Topizy