MyJugaad
MyJugaad is a French ESUS-certified social enterprise founded in 2018 that provides nationwide residential mobility assistance for elderly, disabled, and vulnerable individuals through a phone-led diagnostic and a network of 800+ trained field accompanateurs, with revenue from per-intervention services, financial coverage partners, and subscription-based administrative support.
- Company typePrivate
- Founded2018
- HeadquartersBretagne, France
- Headcount1–10
- GTM typeB2C
- OfferingServices
What MyJugaad does
MyJugaad is a French ESUS-certified social enterprise founded in 2018 and headquartered in Auray (Morbihan, Brittany) that provides coordinated residential mobility assistance for elderly, disabled, and vulnerable individuals across all of metropolitan France. The company operates as a service-coordination platform rather than a technology platform: a small internal coordination team (16 staff as of 2022) triages inbound requests via a free phone-based diagnostic, then dispatches a national network of 800+ trained field accompagnateurs to deliver on-site physical services including packing, decluttering, furniture dismantling, clearing (débarras), cleaning, and new-home installation. Underlying technology is limited to CRM, an online administrative-procedures subscription platform (MyDémarches at €149 / €349), and an eligibility-checking tool that routes clients to the appropriate CARSAT regional body, pension fund, or social housing operator for financial coverage. Each intervention is insured by AXA.
The company generates revenue through per-intervention professional services billed to end consumers, with material cost reduction for clients achieved through financial coverage partnerships with major French pension and insurance groups (AG2R La Mondiale, Malakoff Humanis, Klesia, APICIL, CARSAT regional bodies), social housing operators (CDC Habitat, 3F, Morbihan Habitat), and the senior residence leader Domitys. Secondary revenue streams include the MyJugaad SAP home assistance vertical (gardening, minor repairs, cleaning) which qualifies for a 50% French Services à la Personne tax credit, and the MyDémarches self-service administrative procedures subscription at two price tiers. The go-to-market motion is hybrid: phone-led inside sales for core moving/clearing, direct digital subscription for MyDémarches, and institutional partner referrals for both. As of the 2022 funding round, the company reported serving 3,000 clients, completing over 2,300 projects since 2019, with a 4.9/5 average client satisfaction score and a 97% recommendation rate.
MyJugaad is led by founder-CEO Xavier, who built the business after a decade in commercial moving companies observing the gap in accompaniment for elderly and isolated households. In September 2022 the company raised €880,000 from Generali Investissement à Impact, Club Invest Ile de France, and France Active to expand activities and visibility. The company's social enterprise status, codified 4-step accompaniment methodology (diagnostic, coordination, intervention, installation), labeled accompagnateur charter, and AXA-insured interventions together form its core differentiators against informal moving labor brokers and generalist home-care providers.
MyJugaad firmographics
Firmographics- Name
- MyJugaad
- Legal name
- MyJugaad
- Website
- https://my-jugaad.eu
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- MyJugaad is a French ESUS-certified social enterprise founded in 2018 that provides nationwide residential mobility assistance for elderly, disabled, and vulnerable individuals through a phone-led diagnostic and a network of 800+ trained field accompanateurs, with revenue from per-intervention services, financial coverage partners, and subscription-based administrative support.
- Ownership category
- akta.pro rank
MyJugaad industry classification
Industry- Product category
- Senior Residential Mobility Services
- NAICS
- Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120), Home Health Care Services (621610)
- SIC
- Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300), Services-To Dwellings & Other Buildings (7340)
- akta.pro primary industry
- Senior & Assisted-Living Local Moving (HSAKAAAD)
- akta.pro secondary industries
- Mobility & Transfer Assistance (HSABABAD), Interstate Senior Moving & Downsizing (Long-Distance) (HSAKABAC)
Keywords
Where MyJugaad is headquartered
LocationHeadquarters
- HQ city
- Bretagne
- HQ country
- France
- HQ region
- Europe
Offices2 records
Markets served
MyJugaad business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Residential mobility accompaniment services: Core service revenue from coordinating and delivering residential mobility assistance — packing, moving, decluttering, cleaning, and installation support — for elderly, disabled, and vulnerable individuals. Services are priced per intervention or project. Partial or full coverage may be obtained through institutional partners (pension funds, CARSAT, Conference des Financeurs), reducing out-of-pocket cost for clients.
- MyJugaad SAP - Aide à la Personne services: Home assistance services (gardening, minor repairs, cleaning) operating under the French Services à la Personne framework, making services eligible for a 50% tax credit. Revenue generated per intervention, with tax credit benefit reducing effective cost for end consumers.
- MyDemarches - Administrative procedures service: Two-tier administrative assistance service: self-service platform access at €149 and full-service document dispatch at €349. One-time or per-transaction revenue model for relocation administrative support.
- Funding and institutional subsidies: In 2022, raised €880,000 from multiple investors including Generali Investissement à Impact. Funds used to expand operations, increase visibility, and grow the team. As an ESUS-certified social enterprise, the company is structured to reinvest profits into its social mission rather than distribute to shareholders.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Debarras (clearing/emptying services) - pricing per cubic meter |
| One time/ perpetual license | Pay-as-you-go | MyDemarches - Self-service administrative platform access |
| One time/ perpetual license | Pay-as-you-go | MyDemarches+ - Full document dispatch service |
| Usage-based | Pay-as-you-go | MyJugaad SAP - Aide à la Personne services (gardening, repairs, cleaning) |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels6 records
MyJugaad product offering
Product offeringCore offering
MyJugaad provides comprehensive residential mobility assistance for elderly, disabled, and vulnerable individuals across France. The core offering bundles moving support (packing, sorting, dismantling, mover coordination), home clearing/decluttering, post-move installation (furniture assembly, safety equipment setup), and cleaning services through a coordinated network of trained field accompaniers. The company also offers MyJugaad SAP home care services (gardening, repairs, cleaning) eligible for a 50% tax credit, plus an online administrative procedures platform (MyDémarches) for relocation paperwork.
Product overview
MyJugaad is a unified residential mobility assistance platform providing coordinated services for elderly, disabled, and vulnerable individuals in France. The core offering combines Déménagement (moving assistance with organization, packing, and physical support), Débarras (home clearing and decluttering), Aide à l'Installation (post-move furniture assembly and safety equipment setup), and Nettoyage (professional cleaning). Add-on services include MyJugaad SAP (home care with 50% tax credit eligibility), MyDémarches and MyDémarches+ (administrative procedure delegation platforms), and Téléassistance (remote safety monitoring). The company operates as a coordination hub connecting clients with a network of certified local partners and field accompanists, with services available nationwide across France.
Differentiator
Problem solved
Functional benefit
Brands
- MyJugaad SAP: Service d'Aide à la Personne (SAP) providing home assistance services including gardening, minor repairs, and cleaning, with potential 50% tax credit for eligible clients.
Products and services
- Déménagement (Moving Assistance) Full-service moving assistance including needs diagnosis, financial aid research, mover coordination, packing support, and physical assistance with dismantling, boxing, and household installation for elderly, disabled, and vulnerable clients across France.
- Débarras (Home Clearing) Professional clearing and decluttering services for homes, apartments, cellars, attics, and garages. Includes object valuation, donations to associations, recycling, and complete property emptying for succession, relocation, or Diogenes syndrome situations. Priced at average €55 per cubic meter.
- Aide à l'Installation (Installation Help) Post-move installation services including furniture assembly, equipment setup (internet box, appliances), safety equipment installation (grab bars, anti-slip mats), and home safety verification for elderly and disabled clients.
- Nettoyage (Cleaning Services) Professional cleaning services for vacated properties before move-out inspections, new home pre-move-in cleaning, and post-clearing space cleaning. Includes complete property sanitization.
- MyJugaad SAP (Service d'Aide à la Personne) Home care services providing qualified professionals for gardening, minor repairs, and cleaning. Eligible for 50% tax credit under French SAP framework with AXA professional liability insurance.
- MyDémarches (Administrative Procedures) Online platform providing personalized diagnostic of administrative procedures required for moving, downloadable letter templates, and deadline tracking. Covers address changes, energy contracts, carte grise, and other relocation paperwork at €149 per subscription.
- MyDémarches+ (Premium Administrative Procedures) Enhanced administrative service including complete document preparation and home delivery of ready-to-send administrative documents for €349 per subscription. Targets clients preferring full delegation of relocation paperwork.
- Téléassistance (Remote Assistance) Remote assistance service ensuring safety of elderly individuals at home through remote monitoring and emergency response capabilities.
Quantifiable outcome
- 2,300+ residential mobility projects accompanied since 2019
- +5 more outcomes
Companies that use MyJugaad
Customer profileNamed customers10 records
Segments5 records
Ideal customer profiles4 records
MyJugaad technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
MyJugaad partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- DomityscoreDomitys is the French market leader in senior residences (résidences services seniors). MyJugaad has an explicit partnership with Domitys to provide residential mobility and settling-in services for Domitys residents. The Domitys logo appears prominently on the MyJugaad homepage as a recommending partner, and Domitys also publishes about the partnership on its own website. The collaboration is described as 'au service du bien-être à domicile.'
- AXAcoreAXA provides insurance coverage for each MyJugaad intervention. Every on-site accompaniment service is assured par AXA Assurance, providing liability and risk protection for both clients and field accompagnateurs during residential mobility operations.
- AXA (continued)coreAXA insurance also covers MyJugaad SAP (Services à la Personne) interventions, providing professional liability and service coverage for home assistance tasks (gardening, repairs, cleaning).
- MyDemenageur.comminorMoving company comparison and coordination platform. MyJugaad partners with MyDemenageur.com to refer clients who need professional moving services, while MyDemenageur.com sends clients needing accompaniment and coordination to MyJugaad.
Scale indicators12 records
Recent moves6 records
Expansion highlights6 records
MyJugaad competitors and assessment
Company assessmentDirect peers
- ADHAP Services: National French franchise specialized in home help for elderly, disabled, and convalescent individuals. Closely aligned with MyJugaad's elderly/disability support mission and recurring service model, though ADHAP does not specialize in residential transitions.
- Domitys: France's leading operator of senior serviced residences (résidences services seniors). Domitys is both a direct partner of MyJugaad and a comparable player serving the same elderly clients through housing-plus-services, and increasingly through mobility/settling-in add-ons — directly overlapping with MyJugaad's residential transition offering.
- Senior Compagnie: French franchise network focused exclusively on senior home-help and personal assistance. Targets the same primary customer segment as MyJugaad (elderly individuals and their families), with recurring visit-based services rather than relocation accompaniment.
- Azaé (formerly Domidom): French home-help network specializing in personal services for elderly and dependent individuals, including domestic help, mobility support, and accompaniment. Comparable target customer and service mix to MyJugaad's SAP and accompagnement offerings.
- Petits-fils: French franchise network dedicated to senior home-help services (aide aux personnes âgées), with nationwide coverage. Comparable to MyJugaad's SAP offering in target customer (elderly, families) and service philosophy, though focused on recurring home care rather than relocation accompaniment.
Broad incumbents
- O2 Care Services: One of France's largest personal-services brands, offering home help, childcare, and senior assistance across France. Overlaps with MyJugaad SAP's home-services (jardinage, bricolage, ménage) under the same French SAP 50% tax-credit framework, but serves a broader household base.
- AXEO Services: French franchise network providing multi-service home support including gardening, cleaning, and small repairs for households including seniors. Direct overlap with MyJugaad's SAP (jardinage/bricolage/nettoyage) services under the same French SAP tax-credit framework.
- Centre Services: National French franchise offering household services (cleaning, gardening, ironing) including for seniors and dependents. Overlaps with MyJugaad's SAP offerings under the same 50% tax-credit regime, though it is a generalist home-services brand rather than elderly-specialized.
- ADMR (Aide à Domicile en Milieu Rural): France's largest non-profit home-help and personal-services network, providing assistance to elderly and dependent individuals nationwide. Overlaps with MyJugaad's SAP and personal-assistance services and shares the social-enterprise / ESUS positioning, though ADMR's scope is far broader (home care, meals, transport).
Emerging players
- Alenvi: French home-care provider combining home-help services with shared-housing and live-in accompaniment for seniors and disabled adults. Comparable mission (vulnerable elderly/disability support) with a more residential/live-in model; partial overlap with MyJugaad's accompagnement and SAP offerings.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
MyJugaad social profiles
Digital presenceMyJugaad compliance and trust
Trust signalCompliance2 records
MyJugaad financial estimates
Financial estimateRevenue estimate
Valuation estimate
MyJugaad leadership team
Management profileNumber of profiles
Profiles1 record
MyJugaad funding detail
Funding detailFunding overview
Funding rounds1 record
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MyJugaad M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MyJugaad
What does MyJugaad do?
MyJugaad provides comprehensive residential mobility assistance for elderly, disabled, and vulnerable individuals across France. The core offering bundles moving support (packing, sorting, dismantling, mover coordination), home clearing/decluttering, post-move installation (furniture assembly, safety equipment setup), and cleaning services through a coordinated network of trained field accompaniers. The company also offers MyJugaad SAP home care services (gardening, repairs, cleaning) eligible for a 50% tax credit, plus an online administrative procedures platform (MyDémarches) for relocation paperwork.
Is MyJugaad a public or private company?
MyJugaad is a private company. It is classified as venture growth investor backed and is currently operating.
When was MyJugaad founded?
MyJugaad was founded in 2018. It employs 1 to 10 people.
Where is MyJugaad based?
MyJugaad is headquartered in Bretagne, France, in the Europe region.
How does MyJugaad make money?
Four revenue lines are on record. Residential mobility accompaniment services are the primary driver. The others are myJugaad SAP - Aide à la Personne services, myDemarches - Administrative procedures service and funding and institutional subsidies.
Who are MyJugaad's main competitors?
Direct peers on record are ADHAP Services, Domitys, Senior Compagnie, Azaé (formerly Domidom) and Petits-fils. Broad incumbents are O2 Care Services, AXEO Services, Centre Services and ADMR (Aide à Domicile en Milieu Rural). Alenvi is listed as an emerging player.
Does MyJugaad have an API?
No public API is recorded for MyJugaad.
What industry is MyJugaad in?
MyJugaad's product category is Senior Residential Mobility Services. Its primary akta.pro industry code is HSAKAAAD, Senior & Assisted-Living Local Moving, with a secondary code of HSABABAD, Mobility & Transfer Assistance. Its NAICS code is 62412 and its SIC code is 8050.