Deligoo

What Deligoo does

DeliGoo Sp. z o.o. is a Polish urban logistics company that operates an AI-powered, on-demand delivery platform connecting businesses with a crowdsourced courier network across 28 Polish cities. Founded in 2017 and headquartered in Bydgoszcz, the company targets four primary verticals: gastronomy/restaurants, e-commerce, retail (including grocery), and professional services. Its core product automates the entire last-mile delivery workflow — from order intake through courier assignment, route optimization, and real-time tracking — using machine learning and Vehicle Routing Problem (VRP) algorithms to plan optimal routes, select appropriate transport modes, and compute traffic-aware ETAs. Customers access the platform via a web-based Order Panel or an API, with couriers using a dedicated mobile application; SMS-based tracking links eliminate the need for end-customer app installation.

The platform operates on three service tiers — Direct (delivery within 60 minutes), Express (within 120 minutes), and Same-Day (by 22:00 weekdays, 23:00 weekends) — and runs 12:00-22:00, seven days a week. DeliGoo's pricing model is purely transaction-based per completed delivery, with cost determined by distance and order size; the company does not charge commission on order value, distinguish itself from marketplace aggregators, and supports cash-on-delivery collection via mobile card terminals. Go-to-market combines direct sales outreach to restaurants and SMEs with API-first integration for larger partners; notable customers include Da Grasso, Hebe, Furgonetka, Manekin, Koku Sushi, and Jeronimo Polska (Biedronka parent).

As of mid-2021 milestones, DeliGoo served 500+ business clients, had completed over 500,000 cumulative deliveries, was processing 1,000+ deliveries per day at 10%+ month-over-month growth, and operated a 700+ courier base. The company is privately held, backed by Polish VC fund bValue since December 2020 (its first institutional round, approximately $250,000), and managed by a three-person board led by President Konrad Dymek. No revenue, ARR, or valuation figures are publicly disclosed. The company won first place in the 2022 Innovative Companies of Pomerania and Kujaw competition.

Name

Deligoo

Legal name

DeliGoo Sp. z o.o.

Website

https://deligoo.pl

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

DeliGoo is a Polish urban logistics platform that automates on-demand last-mile delivery for restaurants, e-commerce, retail, and professional services across 28 cities using AI-powered route optimization and a crowdsourced 700+ courier network, charging per-delivery fees with no commission on order value.

Ownership category

akta.pro rank

Product category

Urban Last-Mile Delivery Services

NAICS

Couriers and Express Delivery Services (4921)

SIC

Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Routing, Optimization & Dispatch Engines (BPAMANAI)

Keywords

• Last-mile delivery services
• On-demand courier platform
• AI route optimization
• Urban logistics software
• Same-day delivery network

Headquarters

HQ city

Bydgoszcz

HQ country

Poland

HQ region

Europe

Offices29 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Delivery Service Fees: DeliGoo charges businesses per completed delivery. The price is determined primarily by distance and order size. No commission is charged on order value - businesses pay only for the delivery service itself.
2. Same-Day Delivery Services: On-demand delivery service with various service levels including Direct (up to 60 minutes), Express (up to 120 minutes), and Same Day delivery options.
3. Cash on Delivery Collection: DeliGoo collects cash on delivery payments from recipients using mobile card terminals and cash, then transfers the amount to business customers minus service fees.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

DeliGoo operates an AI-powered on-demand urban delivery platform that connects businesses with a managed courier network for same-day, express, and direct (60-minute) delivery services. Its proprietary machine learning and VRP-based routing engine automatically assigns couriers and vehicles, while businesses manage orders via a web dashboard or API. The company charges per completed delivery based on distance and order size, with no commission on order value.

Product overview

DeliGoo is a Polish on-demand delivery platform built from scratch by specialists, offering a unified platform for same-day and express delivery services. The core DeliGoo Delivery Platform incorporates AI-powered route optimization (using machine learning and VRP algorithms) alongside an Order Panel and API for partner integration. The company operates multiple service tiers (Direct, Express, Same-Day) and provides industry-specific solutions for gastronomy, e-commerce, retail, professional services, and groceries, managing a centralized courier fleet across 28 Polish cities.

Differentiator

Problem solved

Functional benefit

Products and services

• DeliGoo On-Demand Delivery Platform AI-powered on-demand urban delivery platform connecting businesses with a managed courier network across 28 Polish cities. Includes three service tiers — Direct (delivery within 60 minutes), Express (within 120 minutes), and Same-Day (by end of day). Businesses access the platform via a web order panel or API integration, and the system automatically assigns couriers, selects vehicles, and optimizes routes using machine learning and VRP algorithms. Pricing is per delivery based on distance and order size, with no commission on order value.
• Restaurant Delivery Outsourcing Solution Specialized delivery service for restaurants and food-service operators. Includes the Direct tier (60-minute delivery with thermal packaging) and supports all payment methods including cash on delivery. Eliminates the need for restaurants to hire couriers, build fleets, or plan routes. Available to gastronomy businesses of all sizes with three-day onboarding.

Quantifiable outcome

• Launch delivery services within 3 days at no additional cost
• +4 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature6 records

Partnerships

Three partnerships are on record, tiered minor and core.

• Largest Polish Courier Company (Pilot)minorStrategic or Co-development Partner · 1 October 2021DeliGoo conducted a pilot collaboration with Poland's largest courier company to explore potential long-term partnership in last-mile delivery outsourcing.
• Jedzcochcesz.plcoreStrategic or Co-development Partner · 1 September 2021Torun-based food ordering platform that uses DeliGoo's technology to provide outsourced delivery services and full logistics automation to their restaurant customers.
• Jeronimo PolskacoreStrategic or Co-development Partner · 1 September 2021First nationwide retail delivery partnership launched in September. Jeronimo Polska (Biedronka discounter chain parent) is a major retail client for DeliGoo's delivery services.

Scale indicators8 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Stuart: European on-demand courier platform for businesses, offering same-day urban delivery with API integration — the closest international analog to DeliGoo's B2B courier model across Europe.
• Glovo: On-demand multi-category delivery platform operating across Poland and broader Europe; directly competes in same-day urban courier and restaurant delivery, though with a B2C consumer app focus rather than DeliGoo's B2B outsourcing model.
• Wolt: On-demand delivery platform operating in Poland (and broader EU), with overlapping restaurant and retail delivery offerings; competes for both restaurant partnerships and enterprise retail clients.
• Pyszne.pl: Polish food delivery marketplace owned by Just Eat Takeaway; a primary direct competitor for DeliGoo's restaurant customers in the Polish market, also offering courier services to restaurants.

Emerging players

• Onfleet: Delivery management software for last-mile operations, offering route optimization and dispatch APIs; competes at the technology/platform layer with DeliGoo's Order Panel and routing engine for B2B clients.
• Bringg: Delivery orchestration platform providing routing optimization, driver management, and dispatch APIs — overlapping with DeliGoo's AI/ML routing and order-management technology layer.
• Jiffy: On-demand delivery platform operating across European markets for restaurants and retailers with automated dispatch — a comparable same-day B2B delivery model competing for European enterprise delivery volume.

Broad incumbents

• InPost: Poland's dominant parcel locker and CEP operator; adjacent competitor given shared Polish logistics market and overlapping retail/ecommerce merchant base, though focused on PUDO rather than on-demand courier.
• Uber Direct: Uber's B2B last-mile delivery offering using its global driver network; offers same-day urban delivery to retailers and restaurants in Polish cities and competes for the same enterprise client set as DeliGoo.

Regional players

• Paack: European last-mile delivery operator focused on same-day and next-day urban fulfillment across Iberia and other European markets; a comparable on-demand courier model with similar B2B retail partnerships, though operating in different geographies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/DeliGoopl
• LinkedInlinkedin.com/company/deligoopl
• Instagraminstagram.com/deligoopl

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Deligoo