Tri-Valley

What Tri-Valley does

Tri Valley, Inc. is a private, non-profit human services agency founded in 1976 and headquartered at 10 Mill Street in Dudley, Massachusetts. The organization delivers a coordinated portfolio of aging and disability services across 25 towns in South Central Massachusetts, serving older adults, individuals with disabilities, family caregivers, and Veterans. Its service platform is organized around four pillars: In-Home Services (Adult Family Care, Consumer Directed Care, Home Care/Care Management, Medical Eligibility/Assessment, Money Management, Personal Care Attendant, and Protective/Crisis Intervention); Nutrition Services anchored by the Meals on Wheels program delivered from three nutrition centers (West Brookfield, Northbridge, Uxbridge); Caregiver Support including the Alzheimer's Support Network; and Community-Based Services such as the Community Transitions Liaison Program, Behavioral Health Outreach for Aging Populations (EMHOT), Veterans Outreach, and Supportive Housing. The mission emphasizes dignity, independence, and aging in place across rural and small-town geographies.

Layered on top of the core service platform is CMAT (Case Management Accelerated Training), a tuition-free, paid 11-week workforce development certificate program featuring 23 classes, 10 field training days, and two embedded national credentials: Boston University CADER's Person-Centered Case Management course and Mental Health First Aid from the National Council for Mental Wellbeing. Supporting technology consists of standard online self-service portals for invoice payment, Zeffy-powered donations, and volunteer applications, with no public API, SDK, or proprietary software product.

Tri-Valley's revenue model is a government-funded non-profit agency structure: recurring state appropriations from the Massachusetts Executive Office of Aging & Independence, federal Older Americans Act support routed through Senior Connections, private and public grants and individual donations, consumer fee-for-service invoices for in-home care, and event sponsorships (anchored by the June 18, 2026 50th Anniversary Gala "Shifting the Sands of Time" with sponsorship tiers from $1,500 to $15,000). The organization holds designation as a Massachusetts Aging Services Access Point (ASAP) and reports that 94% of its budget is directed to programs and services. The 101–250 employee workforce operates with no parent company, no subsidiaries, and no traditional equity structure.

Name

Tri-Valley

Legal name

Tri Valley, Inc.

Website

https://trivalleyinc.org

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

101–250 employees

Short description

Tri Valley, Inc. is a private non-profit human services agency founded in 1976, serving older adults, individuals with disabilities, caregivers, and Veterans across 25 towns in South Central Massachusetts through in-home care, Meals on Wheels, caregiver and Alzheimer's support, and the CMAT workforce development certificate program.

Ownership category

akta.pro rank

Product category

Aging Services / Senior Care and Disability Support

NAICS

Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082)

akta.pro primary industry

Community Resources, Social Services & Transportation Coordination (HLADALAK)

Keywords

• Aging services
• In-home care
• Meals on wheels
• Caregiver support
• Community-based services

Headquarters

HQ city

Dudley

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Government Grants - Massachusetts Executive Office of Aging & Independence: Recurring state funding as a private, non-profit agency through the Commonwealth of Massachusetts Executive Office of Aging & Independence for core service delivery to older adults and people with disabilities.
2. Federal Funding - Older Americans Act: Federal financial support under the Older Americans Act furnished by Senior Connections and the Massachusetts Executive Office of Aging & Independence.
3. Private and Public Grants / Donations: Funds received from other public and private sources including individual charitable donations, memorial gifts, planned giving, employer matching gifts, and grants. 94% of the budget is directed to programs and services.
4. Consumer Service Fees (In-Home Services): Fee-for-service revenue from consumer-paid invoices for in-home services such as Personal Care Attendant, Home Care/Care Management, and other support services.
5. Event Sponsorships and Program Advertising: One-time sponsorship revenue from corporate sponsors and program ad purchases supporting fundraising events such as the 50th Anniversary Gala.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels11 records

Core offering

Tri-Valley, Inc. is a private, non-profit agency that provides integrated aging and disability services across 25 towns in South Central Massachusetts. Its core offerings include in-home support services (Adult Family Care, Home Care/Care Management, Personal Care Attendant, Money Management, Protective/Crisis Intervention), Meals on Wheels nutrition services, caregiver and Alzheimer's support, healthy aging programs, and community-based services such as CTLP, congregate housing, behavioral health outreach, veterans outreach, and supportive housing. It also runs the CMAT workforce development certificate program that trains the next generation of human services case managers.

Product overview

Tri-Valley, Inc. operates a service-platform architecture rather than a unified software product: a single private, non-profit agency headquartered in Dudley, MA, delivering a coordinated portfolio of human-services programs to older adults, individuals with disabilities, caregivers, and Veterans across 25 towns in South Central Massachusetts. The core platform is built around four service pillars — In-Home Services (Adult Family Care, Consumer Directed Care, Home Care/Care Management, Medical Eligibility/Health Screening, Money Management, Personal Care Attendant, Protective/Crisis Intervention), Nutrition Services anchored by the Meals on Wheels program, Caregiver Support, and Community-Based Services (including CTLP, Congregate Housing, the Elder Mental Health Outreach Team, Options Counseling, Veterans Outreach, and Supportive Housing) — supplemented by dedicated programs such as the Alzheimer's Support Network and Healthy Aging Programs. Layered on top of this service platform, CMAT (Case Management Accelerated Training) functions as an add-on workforce development certificate program (an 11-week, tuition-free, paid certificate including the Boston University Person-Centered Case Management course and Mental Health First Aid). Supporting ancillary offerings include the Online Invoice Payment & Meals Donation portal, the Donation / 50th Anniversary fundraising campaign, and the 50th Anniversary Gala event.

Differentiator

Problem solved

Functional benefit

Brands

• CMAT (Case Management Accelerated Training): Tri-Valley's tuition-free, paid 11-week intensive workforce development certificate program that trains the next generation of human services case managers.

Products and services

• In-Home Services A suite of in-home support services for older adults and individuals with disabilities, including Adult Family Care, Consumer Directed Care, Home Care/Care Management, Medical Eligibility & Health Screening, Money Management, Personal Care Attendant, and Protective/Crisis Intervention. Delivered by case managers and personal care attendants across 25 towns in South Central Massachusetts.
• Meals on Wheels (Nutrition Services) Hot, noon-time home-delivered meal service for homebound older adults, operated through three local nutrition centers (West Brookfield, Northbridge, Uxbridge). Includes a Monthly Menu and congregate dining at community locations, with volunteer drivers delivering meals to consumers' homes.
• Caregiver Support Programs providing respite, education, and support resources to family caregivers serving older adults and individuals with disabilities across South Central Massachusetts.
• Alzheimer's Support Network Specialized support network for individuals and families affected by Alzheimer's disease and related dementias, providing resources and caregiver support.
• Healthy Aging Programs Evidence-based healthy aging offerings for older adults, including fall-prevention and exercise programs such as Matter of Balance, delivered through local Councils on Aging.
• Community-Based Services Community-level support programs including the Community Transitions Liaison Program (CTLP), Congregate Housing, Behavioral Health Outreach for Aging Populations (EMHOT), Nursing & Clinical Assessment/Eligibility, Options Counseling, Outreach Services for Veterans and their Families, and Supportive Housing.
• CMAT (Case Management Accelerated Training) A tuition-free, paid 11-week intensive workforce development certificate program (about 54 program days) that recruits, develops, and cultivates the next generation of human services workers by teaching core competencies and fundamentals of case management. Includes the Person-Centered Case Management certificate (Boston University CADER) and Mental Health First Aid (National Council for Mental Wellbeing), plus field training and a Career and College Fair with employer partners.
• Online Invoice Payment & Meals Donation Secure web form for paying Tri-Valley invoices for in-home services or making Meals on Wheels consumer meal donations (not for general charitable donations), with secure credit card collection via third-party payment processor.

Quantifiable outcome

• 94% of budget goes directly to programs and services
• +2 more outcomes

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

18 partnerships are on record, tiered core, flagship and minor.

• Holy Trinity Nursing & RehabilitationcoreStrategic or Co-development PartnerMoment in Time Sponsor of the 50th Anniversary Gala; long-term care facility partner providing area long-term care services.
• Meals on Wheels AmericaflagshipGTM or Marketing PartnerNational membership organization; Tri-Valley is a 2026 Member of Meals on Wheels America, displayed as a badge on the website. Enables participation in national Meals on Wheels programs and March for Meals tradition.
• United Way of South Central MassachusettscoreGTM or Marketing PartnerTri-Valley listed as a partner/affiliate of United Way of South Central Massachusetts (badge displayed on website).
• MassOptionscoreGTM or Marketing PartnerMassachusetts statewide resource network for aging and disability services; Tri-Valley is a listed partner on MassOptions.org, serving as a referral channel.
• Massachusetts Council of NonprofitsminorGTM or Marketing PartnerTri-Valley is a member (Nonprofit Member Badge displayed on website) of the Massachusetts Council of Nonprofits.
• Boston University Center for Aging and Disability Education and Research (CADER) and School of Social WorkflagshipStrategic or Co-development PartnerProvides the Person-Centered Case Management online certificate course embedded in the CMAT curriculum (estimated 24 hours/24 CEUs). Awarded as one of two embedded certificates in the CMAT program.
• National Council for Mental WellbeingcoreStrategic or Co-development PartnerIssues the Mental Health First Aid certification embedded as the second of two certificates in the CMAT curriculum.
• Elder Services of Worcester Area (ESWA)coreStrategic or Co-development PartnerListed CMAT Career and College Fair past attendee and field training partner - supports CMAT participants' workforce pathway.
• Seven Hills Foundation / You, Inc.coreStrategic or Co-development PartnerListed CMAT Career and College Fair past attendee and field training partner.
• Riverside Community CarecoreStrategic or Co-development PartnerListed CMAT Career and College Fair past attendee and field training partner.
• Open Sky Community ServicescoreStrategic or Co-development PartnerListed CMAT Career and College Fair past attendee and field training partner.
• Department of Corrections (Massachusetts)minorStrategic or Co-development PartnerListed CMAT Career and College Fair past attendee.
• Wayside Youth and Family Support NetworkminorStrategic or Co-development PartnerListed CMAT Career and College Fair past attendee.
• Veterans, Inc.coreStrategic or Co-development PartnerListed CMAT Career and College Fair past attendee; co-organizer of the Veterans Inc. Stand Down event Tri-Valley participates in.
• Anna Maria CollegecoreStrategic or Co-development PartnerListed CMAT Career and College Fair past attendee; educational partner supporting continuing education pathways for CMAT graduates.
• Worcester State UniversitycoreStrategic or Co-development PartnerListed CMAT Career and College Fair past attendee; educational partner supporting continuing education pathways for CMAT graduates.
• Bellingham Pride / Bellingham PrideFest 2026minorGTM or Marketing PartnerTri-Valley participates as an outreach exhibitor at Bellingham PrideFest 2026 on June 27, 11am-3pm, raising awareness of services.
• Veterans Inc. (Stand Down event)minorGTM or Marketing PartnerTri-Valley participated in the Veterans Inc. Stand Down event on June 12, 2026, 9am-3pm, serving Veterans and their families.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• AgeSpan (formerly Elder Services of Merrimack Valley): Designated Aging Services Access Point providing in-home care, nutrition, caregiver support, and protective services to older adults and people with disabilities across the Merrimack Valley region of Massachusetts. Directly comparable ASAP model, mission, and funding base as Tri-Valley.
• Old Colony Elder Services: Massachusetts Aging Services Access Point serving older adults and individuals with disabilities in the Brockton/Plymouth County area. Comparable ASAP-designated, multi-program service portfolio with state and Older Americans Act funding.
• Elder Services of Worcester Area (ESWA): Designated Aging Services Access Point serving older adults and adults with disabilities in the Worcester, MA area. Directly comparable to Tri-Valley as a Massachusetts ASAP, listed by Tri-Valley itself as a CMAT Career and College Fair partner, reflecting similar funding mix and service portfolio.
• HESSCO Elder Services: Massachusetts Aging Services Access Point serving the South Shore region with comparable in-home care, Meals on Wheels, caregiver support, and protective services for older adults and adults with disabilities.
• Springwell: Massachusetts Aging Services Access Point serving the greater Boston/Cambridge area. Comparable ASAP operating model with in-home support, nutrition, and care management services funded through state and federal aging programs.
• Bristol Elder Services: Designated Aging Services Access Point serving Bristol County, MA with a similar portfolio of in-home care, Meals on Wheels, protective services, and caregiver support under state and Older Americans Act funding.
• BayPath Elder Services: Designated Aging Services Access Point serving MetroWest Massachusetts. Operates a similar integrated platform of in-home care, nutrition, caregiver support, and protective services under state ASAP funding.
• Greater Lynn Senior Services: Massachusetts Aging Services Access Point serving the greater Lynn area, providing comparable aging and disability services through state ASAP designation and federal funding.

Broad incumbents

• Meals on Wheels America: National membership organization and brand under which Tri-Valley operates its nutrition programs. Comparable as the umbrella body setting standards, advocacy, and fundraising infrastructure for member Meals on Wheels providers including Tri-Valley.
• National Council on Aging: National advocacy and program operator focused on aging services, healthy aging, and economic security for older adults. Comparable as a broader umbrella player in the aging services ecosystem where Tri-Valley operates locally.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/TriValleyInc
• Facebookfacebook.com/Trivalleyinc
• Instagraminstagram.com/trivalleyinc/?hl=en
• LinkedInlinkedin.com/company/tri-valley-inc.

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tri-Valley