Click2Order

What Click2Order does

Click2Order Software Solutions Inc. is a Canadian technology company headquartered in Sydney, Nova Scotia that operates an online ordering and delivery platform serving independent and small-chain restaurants. The platform enables restaurants to receive orders through their own branded websites and mobile apps, integrates Google Maps for delivery logistics, and supports seven white-label regional delivery brands (CB Eats, Nish Eats, Truro Eats, Hali Eats, NB Eats, Island Eats, and Fort Mac Eats) operating across Nova Scotia, New Brunswick, Newfoundland and Labrador, and Alberta. The company reports 250+ restaurant partners on its platform.

The company's revenue model is built on transaction-based commission fees for orders fulfilled through its regional delivery brands, marketing services, and delivery services, while orders placed directly through a restaurant's own website or branded app are commission-free. This pricing structure is positioned as a deliberate cost-advantage alternative to the ~35% commissions charged by major third-party delivery aggregators, and is the value proposition most consistently cited in merchant testimonials. Customer references are concentrated in SMB restaurants such as Freshii, Mian's Restaurant, JJ's Plant Based Eats, and Selkie's Neighbourhood Diner.

The company was co-founded in 2015 by Matt Stewart (CEO) and Robert Myers, and operates with a small core team supplemented by contracted drivers across its regional brands. It has disclosed limited external funding to date, including a $195,000 investment from Cape Breton Capital Group in November 2024. The platform's technology stack is described in functional terms (online ordering, delivery logistics via Google Maps, branded mobile apps) without mention of proprietary AI/ML, data assets, or differentiated intellectual property beyond two Canadian trademarks (CLICK2ORDER and CLICK2ORDER.CA) registered to the legal entity.

Name

Click2Order

Legal name

Click2Order Software Solutions Inc.

Website

https://click2order.ca

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

Click2Order is a Canadian online ordering and delivery platform serving 250+ independent and small-chain restaurants across four provinces, offering commission-free branded ordering and seven regional delivery brands as an alternative to major third-party aggregators.

Ownership category

akta.pro rank

Product category

Restaurant Online Ordering and Delivery Software

NAICS

Mobile Food Services (72233)

SIC

Retail-Nonstore Retailers (5960)

akta.pro primary industry

Restaurant Meal & Prepared Food Delivery (CRAFAFAB)

akta.pro secondary industry

Restaurant Meal Delivery Platforms & Aggregators (AFAIAMAA)

Keywords

• Restaurant online ordering
• Food delivery platform
• Branded restaurant apps
• Delivery management software
• Restaurant e-commerce

Headquarters

HQ city

Sydney

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Transaction/Commission Fees: Click2Order charges transaction fees for orders placed through their platform. Unlike competitors who charge up to 35% in transaction fees, Click2Order charges a fraction of the cost. Orders from the restaurant's own website and app are commission-free.
2. Delivery Services: Revenue generated from delivery services through their fleet network or restaurant's own drivers. Drivers are paid weekly as independent contractors.
3. Marketing Services: Optional marketing services including design, digital, and print services with proven campaigns to grow restaurant sales.

Pricing tiers

Go-to-market motion2 records

Distribution channels10 records

Marketing channels6 records

Core offering

Click2Order provides restaurants with an integrated online ordering and delivery platform, including a branded online ordering system, custom branded mobile apps, a delivery dispatch and driver fleet service, and a merchant management dashboard. The platform supports orders through restaurant websites, branded apps, Facebook pages, and a network of regional Eats-branded local delivery marketplaces across Atlantic and Western Canada, charging lower transaction fees than major third-party delivery apps.

Product overview

Click2Order is a unified restaurant technology platform offering online ordering and delivery solutions. The core platform consists of Click2Order Online Ordering, Click2Order Branded Apps, and the Click2Order Delivery Service, which work together to allow restaurants to accept orders through their own websites, branded mobile apps, and local delivery portals. The company operates multiple regional sub-brand delivery portals including CB Eats, Nish Eats, Truro Eats, Hali Eats, NB Eats, Island Eats, and Fort Mac Eats across Atlantic and Western Canada. The Click2Order Manager provides the merchant dashboard for managing all operations. Unlike large delivery apps that charge up to 35% in transaction fees, Click2Order offers commission-free ordering from restaurants' own websites and apps.

Differentiator

Problem solved

Functional benefit

Products and services

• Click2Order Online Ordering Branded online ordering system that integrates with restaurant websites, Facebook pages, and mobile apps, allowing restaurants to take orders for pickup and delivery directly through their own digital channels.
• Click2Order Branded Apps Custom branded mobile applications for restaurants that allow customers to order directly through the restaurant's own branded app, keeping restaurant identity and customer relationships under the restaurant's brand.
• Click2Order Delivery Service Delivery fulfillment service for restaurants using either the restaurant's own drivers or Click2Order's contracted local driver fleet, with Google Maps integration for distance-based delivery pricing and a dispatch system routing orders to driver smartphones.
• Click2Order Manager Merchant-facing dashboard that lets restaurants manage incoming orders, update menus, handle customer service, and oversee delivery operations across their Click2Order channels.
• Click2Order Marketing Services Optional design, digital, and print marketing services offered to restaurant partners to help grow their sales, complementing the online ordering and delivery platform.
• CB Eats
• Nish Eats
• Truro Eats
• Hali Eats
• NB Eats
• Island Eats
• Fort Mac Eats

Quantifiable outcome

• Over $1 million in restaurant savings in the last year
• +3 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• ChowNow: US-based commission-free online ordering platform for independent restaurants. Closest pure business-model peer: emphasizes direct ordering via restaurant's own channels versus aggregators, mirroring Click2Order's value proposition.
• SkipTheDishes: Canadian restaurant delivery aggregator owned by Just Eat Takeaway. Most directly comparable given Canadian market focus; competes with Click2Order in Atlantic Canada and elsewhere with significantly larger marketing budget and brand recognition.
• DoorDash: Largest North American restaurant delivery aggregator. Directly competes with Click2Order on restaurant onboarding, delivery fulfillment, and consumer ordering, but operates at vastly greater scale and serves all major Canadian metros.
• Uber Eats: Global restaurant delivery marketplace from Uber. Competes head-to-head with Click2Order on restaurant partnerships and delivery logistics, with the added advantage of a massive existing rideshare driver network.
• GloriaFood: Free online ordering system for restaurants, monetizing through premium delivery and marketing features. Comparable SMB-focused online ordering software offering, with similar value proposition of low-cost alternatives to aggregators.
• Olo: Public B2B SaaS provider of online ordering, delivery, and branded apps for restaurant chains. Comparable technology stack and restaurant-tech focus, though Olo serves enterprise chains while Click2Order focuses on SMBs.

Broad incumbents

• Toast: Restaurant POS and operations platform that includes online ordering and delivery management. Broader incumbent with significantly more capital, integrating ordering alongside POS, payroll, and hardware — competing on the same end customer.
• Square for Restaurants: Block's restaurant POS and commerce platform, offering online ordering, delivery integrations, and marketing tools. Broad incumbent serving restaurants with bundled payment, POS, and ordering — overlapping with Click2Order's offering.

Emerging players

• BentoBox: Restaurant website builder with built-in online ordering and marketing tools. Adjacent competitor offering direct-channel ordering for independent restaurants, with overlap in the SMB restaurant tech stack.
• Deliverect: Belgian-founded restaurant-tech SaaS that integrates delivery orders from multiple aggregators into restaurant POS systems. Adjacent competitor addressing similar restaurant pain points around digital ordering economics, though focused on aggregation rather than direct channels.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/Click2Order_CA
• Facebookfacebook.com/click2order.ca

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries8 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Click2Order