TPx Communications
TPx Communications is a U.S. managed IT services provider serving 11,000+ mid-market and enterprise customers nationwide with integrated networking, cybersecurity, and collaboration solutions delivered through direct sales and channel partners.
- Company typePrivate
- Founded1999
- HeadquartersLos Angeles, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What TPx Communications does
TPx Communications is a privately held U.S. managed IT services provider founded in 1998–1999 and headquartered in Los Angeles, operating as a Siris Capital portfolio company under President & CEO Don Joos. The company sells and operates an integrated platform of managed networking (Business Internet through a 3,000+ ISP partner network, SD-WAN, Managed SASE, Managed LAN, 4G LTE), cybersecurity (Managed Firewall, MDR with 24/7 monitoring, Backup & Disaster Recovery, Security Advisory Services, Endpoint Management), and collaboration (UCx unified communications, UCx Contact Center, Managed Microsoft 365, UCx integrations for Microsoft Teams and Webex) products, supported by a portfolio of operational portals (Customer Portal, OneCentral, Network Monitor, UCx Real-Time Applications, Call Reporting, SmartVoice, MSx Managed Endpoints, Call Recording, Virtual Fax, VXView).
The company serves more than 11,000 customers nationwide across healthcare, education, finance, legal, government, retail, agriculture, and nonprofit verticals, with named engagements at Visual Edge Technology (1,300+ users across 30+ operating companies), Resilient Health, Pacific Clinics, City of Hopewell, and Barbeques Galore. Revenue mechanics are predominantly subscription-based monthly recurring managed services supplemented by project-based implementation revenue and advisory/consulting revenue, with pricing quoted per engagement rather than published. The company holds 350+ technology experts across 90+ U.S. field locations with 150+ IT certifications, and supports customers through 24/7/365 NOCs, claiming 87.5% of support calls answered within 60 seconds and 92% implementation satisfaction.
TPx distributes through three concurrent motions: a direct enterprise field sales team, an inside sales organization for mid-market, and a formalized channel partner program led by SVP of Channel Sales Stacy Conrad (four-time CRN Channel Chiefs honoree), with master agent relationships including Sandler Partners (Top Cloud Provider 2025). The company has raised approximately $292M in disclosed funding across rounds led primarily by Investcorp (with prior GE Capital participation) and completed three acquisitions (Orange County Internet Xchange and Tel West Network Services Corporation in 2011, DSCI in 2016). TPx has been recognized on multiple industry lists (CRN MSP 500, Channel Futures MSP 501, Clutch Top MSP, Global InfoSec Awards) and maintains compliance expertise across HIPAA, PCI-DSS, and GDPR for regulated verticals.
TPx Communications firmographics
Firmographics- Name
- TPx Communications
- Legal name
- TPx Communications
- Website
- https://tpx.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- TPx Communications is a U.S. managed IT services provider serving 11,000+ mid-market and enterprise customers nationwide with integrated networking, cybersecurity, and collaboration solutions delivered through direct sales and channel partners.
- Ownership category
- akta.pro rank
Where TPx Communications is headquartered
LocationHeadquarters
- HQ city
- Los Angeles
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
TPx Communications business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Managed IT Services: Recurring managed services for IT infrastructure, security, networking, and collaboration. Services include Managed IT, Managed Security, Managed Networks, and Managed Collaboration. Fully managed delivery model with ongoing support and monitoring.
- Professional Services: Implementation services for technology deployment including networks, firewalls, Wi-Fi, and cloud business apps. One-time project-based revenue for launch and adoption.
- Advisory Services: Security Advisory Services providing assessments and strategic guidance for cyber resilience. Consulting-based engagements for strategic planning.
- Business Internet/Connectivity: Internet connectivity services through partner network of 3,000+ ISPs. Managed connectivity including SD-WAN, Ethernet, and Fixed Wireless.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | One time | Channel partner event pricing for non-members |
| Subscription | Monthly | Enterprise managed IT services - quote based |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels8 records
TPx Communications product offering
Product offeringCore offering
TPx Communications is a managed IT services provider delivering a unified platform across three core pillars: Networking (Business Internet, SD-WAN, Managed SASE, Managed LAN), Cybersecurity (Managed Firewalls, Backup/Disaster Recovery, Endpoint Security, Security Advisory Services), and Collaboration (UCx unified communications, UCx Contact Center, Managed Microsoft 365). Services are delivered through three tiers—Advisory, Professional Implementation, and fully Managed—serving more than 11,000 customers nationwide with 24/7/365 support.
Product overview
TPx Communications is a managed IT services provider offering a unified platform of technology solutions across three core pillars: Networking (Business Internet, SD-WAN, SASE, Managed LAN), Cybersecurity (Managed Firewalls, Backup/Disaster Recovery, Endpoint Security, Security Advisory Services), and Collaboration (UCx unified communications platform, UCx Contact Center, Managed Microsoft 365, UCx with Microsoft Teams, UCx with Webex). The company provides these solutions through tiered service layers: Advisory Services for strategic planning, Professional/Implementation Services for deployment, and Managed Services for ongoing operations. Additional offerings include the IT Checkup assessment tool, customer and partner portals for service management, and specialized industry solutions for healthcare, finance, education, legal, and government sectors. TPx serves 11,000+ customers nationwide with 24/7/365 support.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Fully managed IT services that simplify IT complexity and keep organizations productive across every platform, targeting mid-market and enterprise customers.
- Managed Security Services Managed cybersecurity services protecting business without breaking the budget, including threat detection, monitoring, and response.
- Managed Network Services Managed network services for faster, smarter, worry-free network performance including SD-WAN, SASE, and LAN management.
- Managed Collaboration Services Managed services for Microsoft 365 to maximize collaboration investment with expert setup, optimization, and ongoing support.
- Implementation Services Professional deployment services supporting smooth, secure implementations across networks, firewalls, Wi-Fi, and cloud business apps.
- Advisory Services Strategic guidance and planning for smarter cyber resilience through specialized Security Advisory Services and assessments.
- UCx Unified Communications TPx's unified communications platform providing voice, video, and messaging services for businesses.
- UCx Contact Center Cloud-based contact center solution equipping teams with tools to deliver exceptional customer service across various channels from anywhere, with AI-powered analytics.
- Managed Microsoft 365 Managed service for Microsoft 365 environment including expert setup, optimization, and ongoing support for business productivity and collaboration.
- SD-WAN Solutions Advanced SD-WAN technology for guaranteed performance and seamless cloud connectivity across distributed enterprise locations.
- Managed SASE Cloud-delivered security and connectivity solution replacing slow VPNs with direct, fully managed secure access for remote work.
- Managed Firewall Managed firewall services providing secure access, visibility, and control for stronger cybersecurity and better productivity, powered by Fortinet technology.
- Backup and Disaster Recovery Hybrid backups protecting systems and data with ongoing support and no-cost hardware included.
- Security Advisory Services Cybersecurity consulting services providing clarity, direction, and confidence to build sustainable cyber resilience through assessments and strategic guidance.
- Endpoint Management Proactive monitoring, patching, and remote support to keep endpoints healthy, updated, and performing optimally.
- Managed Endpoint Security with MDR Next-generation endpoint defense with 24x7 threat detection, investigation, and response using DDNA and machine learning, protecting against ransomware and advanced threats.
- Business Internet Connects businesses to top Internet Service Providers through TPx's expert-vetted partner network of 3,000+ ISPs.
- 4G LTE Networking 4G LTE plans paired with managed SD-WAN, Network or Firewall services for quick and secure cellular network connectivity.
- Audio Conferencing Meet-Me Conferencing enabling reservationless conference calling bridges for connecting anyone, anytime.
Quantifiable outcome
- 55% increase in operational productivity on average
- +4 more outcomes
Companies that use TPx Communications
Customer profileNamed customers11 records
Segments8 records
Ideal customer profiles6 records
TPx Communications technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability2 records
Feature9 records
TPx Communications partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered supporting and core.
- AppDirectsupportingChannel sponsor for Alliance of Channel Women ACWConnect Live! networking event at Channel Partners Conference. AppDirect supports TPx's channel ecosystem events.
- RingCentralsupportingChannel sponsor for Alliance of Channel Women ACWConnect Live! networking event. RingCentral participates in TPx's channel partner events.
- VonagesupportingChannel sponsor for Alliance of Channel Women ACWConnect Live! event. Vonage supports TPx's channel partner ecosystem activities.
- DattocoreTechnology integration partner for managed services including backup and business continuity solutions. Datto logo appears in TPx's trusted technologies showcase on IT Checkup page.
- InfoSeccoreSecurity awareness training and cybersecurity education partner. Featured in TPx's trusted technology partnerships ecosystem.
- Juniper NetworkscoreNetworking technology partner for enterprise networking solutions. Part of TPx's curated technology ecosystem for networking infrastructure.
- Silver Peak ( Aruba)coreSD-WAN technology partner (Silver Peak, now part of Aruba/HPE). Integration for TPx's managed SD-WAN solutions.
- VMware (Velocloud)coreVMware Velocloud SD-WAN technology partner. Core infrastructure for TPx's SD-WAN managed services.
- GoSecurecoreManaged detection and response partner. GoSecure EDR integrated into TPx's cybersecurity managed services.
- FortinetcoreFirewall and network security partner. Fortinet technology powers TPx's managed firewall services. Featured in trusted technology showcase.
- Cisco WebexcoreCollaboration technology partner. UCx with Webex integration enables TPx's managed collaboration services. Featured as trusted technology.
- Webroot (OpenText)supportingEndpoint security partner (Webroot, now part of OpenText). Provides antivirus and anti-malware capabilities in TPx's managed endpoint security.
- CradlepointcoreWireless networking and 5G/4G LTE partner for TPx's managed network services. Enables wireless connectivity solutions.
- Sandler PartnerscoreMaster agent/channel partner that awarded TPx as Top Cloud Provider at 2025 awards ceremony. Key channel relationship for TPx's partner ecosystem.
Scale indicators10 records
Recent moves6 records
Expansion highlights5 records
TPx Communications competitors and assessment
Company assessmentDirect peers
- Vonage (Ericsson): Cloud communications provider of UCaaS, CCaaS, and CPaaS APIs, now part of Ericsson. Competes head-to-head with TPx in business voice, collaboration, and API-driven communications.
- Masergy (Comcast Business): Managed SD-WAN, UCaaS, and security services for mid-market and enterprise, now part of Comcast Business. Overlaps with TPx's managed networking and unified communications portfolio.
- RingCentral: Public UCaaS/CCaaS provider offering cloud voice, video, contact center, and team collaboration. Direct competitor to TPx's UCx, UCx Contact Center, and managed collaboration offerings for SMB and mid-market customers.
- 8x8: Public UCaaS and CCaaS vendor delivering cloud voice, video, contact center, and CPaaS. Directly overlaps TPx's UCx platform and contact center solutions for mid-market and enterprise buyers.
- Mitel: Business communications vendor offering cloud and hybrid UCaaS, contact center, and collaboration tools. Comparable to TPx in serving mid-market and distributed enterprises with voice and collaboration solutions.
- Granite Telecommunications: Provider of managed communications, network, and security services for multi-location businesses. Highly comparable to TPx in its focus on simplifying telecom and IT for distributed enterprises.
- Windstream Enterprise: Managed network, UCaaS, and SD-WAN provider targeting mid-market and enterprise customers across the US. Closely aligned with TPx in network, voice, and managed services for distributed organizations.
Broad incumbents
- Microsoft (Teams): Hyperscaler incumbent bundling Teams, Microsoft 365, and increasingly voice/calling into its productivity stack. Directly competes with TPx's UCx while also being a core platform TPx manages and integrates with.
- Cisco (Webex): Global incumbent providing Webex collaboration, calling, and contact center, plus the underlying networking and security stack TPx resells. Both partner and competitor to TPx through the UCx with Webex integration.
- Lumen Technologies: Large incumbent telecom and managed services provider offering network, voice, UCaaS, and security to enterprise and wholesale customers. Comparable to TPx in managed connectivity and communications at scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
TPx Communications social profiles
Digital presenceTPx Communications compliance and trust
Trust signalCompliance5 records
TPx Communications financial estimates
Financial estimateRevenue estimate
Valuation estimate
TPx Communications leadership team
Management profileNumber of profiles
Profiles2 records
TPx Communications funding detail
Funding detailFunding overview
Funding rounds5 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TPx Communications M&A and investment
M&A and investmentM&A3 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TPx Communications
What does TPx Communications do?
TPx Communications is a managed IT services provider delivering a unified platform across three core pillars: Networking (Business Internet, SD-WAN, Managed SASE, Managed LAN), Cybersecurity (Managed Firewalls, Backup/Disaster Recovery, Endpoint Security, Security Advisory Services), and Collaboration (UCx unified communications, UCx Contact Center, Managed Microsoft 365). Services are delivered through three tiers—Advisory, Professional Implementation, and fully Managed—serving more than 11,000 customers nationwide with 24/7/365 support.
Is TPx Communications a public or private company?
TPx Communications is a private company. It is classified as private equity controlled and is currently operating.
When was TPx Communications founded?
TPx Communications was founded in 1999. It employs 1,001 to 5,000 people.
Where is TPx Communications based?
TPx Communications is headquartered in Los Angeles, United States, in the North America region.
How does TPx Communications make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services, advisory Services and business Internet/Connectivity.
Who are TPx Communications's main competitors?
Direct peers on record are Vonage (Ericsson), Masergy (Comcast Business), RingCentral, 8x8, Mitel, Granite Telecommunications and Windstream Enterprise. Broad incumbents are Microsoft (Teams), Cisco (Webex) and Lumen Technologies.
Does TPx Communications have an API?
No public API is recorded for TPx Communications.