Dr. Bill
Dr. Bill is a Canadian medical billing software platform (RBC subsidiary) serving 13,000+ physicians and healthcare professionals in Ontario, British Columbia, and Alberta with cloud-based claims submission, rejection recovery, and mobile billing tools on a percentage-of-paid-claims pricing model.
- Company typePrivate
- Founded2014
- HeadquartersVancouver, Canada
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Dr. Bill does
Dr. Bill (legally RBC Medical Billing Inc.) is a Canadian medical billing software platform founded in 2014 and headquartered in Vancouver, operating as a wholly-owned subsidiary of Royal Bank of Canada since its 2019 acquisition by RBC Ventures (now RBCx). The platform serves individual physicians, physician groups, clinics, hospitals, medical office assistants, billing agents, and non-physician providers (nurse practitioners, midwives, optometrists) across Ontario, British Columbia, and Alberta, with active operations covering the OHIP, MSP, and AHCIP provincial health insurance regimes. As of disclosure, Dr.Bill processes $10B in cumulative claims and serves 13,000+ physicians and healthcare professionals, with $45M in rejections recovered in the most recent year and an average claim submission time of 16 seconds.
The product is delivered as a cloud-based platform accessible via web application and native iOS/Android mobile apps, with proprietary features including LabelSnap for patient label scanning, intuitive billing code menus, premium alerts, health card validation, and rejection recovery services on higher tiers. The architecture integrates directly with provincial health insurance systems for real-time claims submission, stores data on RBC-owned infrastructure, and offers both self-serve individual onboarding and sales-assisted group/enterprise onboarding for clinics and hospitals with 2-200+ physicians.
Dr. Bill generates revenue through a percentage-of-paid-claims pricing model across three tiers: Essentials at 0.25%, Comprehensive at 1.95%, and Concierge at 2.95% (Ontario only), with RBC Healthcare Advantage clients receiving discounts of 23-48%. The company runs a primarily self-serve, product-led growth motion with a 3-month free trial on the Comprehensive plan and no credit card required, supplemented by direct-to-consumer digital marketing, a content-driven blog/resource library, and an embedded distribution channel via RBC Healthcare Advantage and RBC Practice Solutions referrals.
Dr. Bill firmographics
Firmographics- Name
- Dr. Bill
- Legal name
- RBC Medical Billing Inc.
- Website
- https://dr-bill.ca
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Dr. Bill is a Canadian medical billing software platform (RBC subsidiary) serving 13,000+ physicians and healthcare professionals in Ontario, British Columbia, and Alberta with cloud-based claims submission, rejection recovery, and mobile billing tools on a percentage-of-paid-claims pricing model.
- Ownership category
- akta.pro rank
Dr. Bill industry classification
Industry- Product category
- Medical Billing Software
- NAICS
- Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Offices of Physicians (62111)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)
- akta.pro primary industry
- Patient Billing, Statements & Payment Processing (HLACACAG)
- akta.pro secondary industries
- Medical Coding, Billing & Clinical Documentation Support (BPAAAFAD), Charge Capture & Clinical Documentation Improvement (CDI) for Billing (HLACACAF), Patient Financial Engagement (Estimates, Billing Presentment, Payments) (HLACAEAI)
Keywords
Where Dr. Bill is headquartered
LocationHeadquarters
- HQ city
- Vancouver
- HQ country
- Canada
- HQ region
- North America
Markets served
Dr. Bill business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Percentage of Paid Claims: Dr.Bill charges a percentage fee on paid claims submitted through the platform. The fee varies by plan tier: Essentials at 0.25%, Comprehensive at 1.95%, and Concierge at 2.95% of paid claims. RBC clients receive discounted rates.
- Subscription Plans: Tiered subscription model with three plans: Essentials (basic billing), Comprehensive (full service with rejection recovery), and Concierge (premium support). All plans charge on a percentage of paid claims basis.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Entry-level billing plan with core functionality |
| Transaction based/ take rate | Pay-as-you-go | Full-service billing with rejection recovery |
| Transaction based/ take rate | Pay-as-you-go | Premium concierge billing support |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
Dr. Bill product offering
Product offeringCore offering
Dr.Bill provides cloud-based medical billing software for Canadian physicians to submit, track, and manage claims to provincial health insurance plans (OHIP in Ontario, MSP in British Columbia, AHCIP in Alberta). The platform is offered via web and mobile apps (iOS/Android) with features including code lookup, LabelSnap patient label scanning, premium alerts, and rejection recovery handled by the billing team. Pricing is charged as a percentage of paid claims across tiered plans.
Product overview
Dr.Bill is a medical billing software platform designed for Canadian physicians, operating as a subsidiary of Royal Bank of Canada (RBC Medical Billing Inc.). The platform offers Solo Billing for individual physicians and Group Billing for teams and clinics, both supporting OHIP (Ontario), MSP (British Columbia), and AHCIP (Alberta) provincial health billing systems. The core offering includes the Dr.Bill Mobile App with features like LabelSnap for patient label scanning. Pricing is structured in three tiers: Essentials Plan (0.25% of paid claims), Comprehensive Plan (1.95% with billing agent support and rejection recovery), and Concierge Plan (2.95% for enhanced support in Ontario). The platform integrates with RBC Healthcare Advantage to offer preferential pricing (23-48% discounts) for RBC banking clients. The platform also serves newly practicing physicians, MOAs, and billing agents as distinct customer segments.
Differentiator
Problem solved
Functional benefit
Products and services
- Solo Billing Individual physician medical billing software that enables claims submission to provincial health authorities (OHIP, MSP, AHCIP) with code lookup, submission tracking, premium alerts, and earnings visibility. Designed for solo practicing physicians in Ontario, British Columbia, and Alberta.
- Group Billing
Quantifiable outcome
- Claims processed: $10B in total claims submitted through the platform
- +3 more outcomes
Companies that use Dr. Bill
Customer profileNamed customers8 records
Segments5 records
Ideal customer profiles4 records
Dr. Bill technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
Dr. Bill partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered minor and core.
- MDBilling.caminorMDBilling.ca is a related service operated by RBC Medical Billing Inc. (same parent company as Dr.Bill). Both platforms serve Canadian physicians with medical billing services under the same corporate entity.
- RBC Healthcare AdvantagecoreRBC Healthcare Advantage is a program that offers preferential pricing on Dr.Bill services to RBC banking clients who are physicians. RBC Healthcare Advantage clients receive discounted service fees (1% for Comprehensive Plan vs. regular 1.95%).
- RBC Practice SolutionsminorRBC Practice Solutions partners offer discounts and benefits to RBC Healthcare Advantage clients. Dr.Bill is offered as part of the suite of practice solutions for physicians.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
Dr. Bill competitors and assessment
Company assessmentEmerging players
- InputHealth: InputHealth is a Canadian platform providing collaborative health records, patient engagement, and workflow tools to clinicians. Comparable as a Canadian physician-facing software peer with overlapping workflow and patient communication functionality.
- CharmHealth: CharmHealth is a cloud-based EHR, practice management, and medical billing platform serving independent practices. Comparable as a SaaS-based billing and practice management peer targeting small physician practices.
- Think Research: Think Research is a Canadian health technology company providing clinical decision support, EMR-adjacent workflow tools, and billing/knowledge solutions to healthcare providers. Comparable as a Canadian clinical workflow and billing software peer.
- CognisantMD (Ocean): CognisantMD builds the Ocean Platform, a suite of patient engagement, eReferral, and EMR-integrated tools widely used by Canadian physicians. Comparable as a workflow-enhancing software peer serving the same Canadian physician customer base.
Direct peers
- MDBilling.ca: Operated by the same parent company (RBC Medical Billing Inc.) as Dr.Bill, MDBilling.ca provides medical billing services to Canadian physicians across multiple provinces. It is the most direct functional peer and effectively a sibling brand competing in the same category.
- Kareo (Tebra): Tebra (formerly Kareo) is a US-based medical billing and practice management SaaS platform serving independent practices with claims submission, rejection management, and patient engagement. Comparable as a direct billing SaaS peer operating in a different geography.
Broad incumbents
- TELUS Health: TELUS Health is a large Canadian health technology incumbent offering a broad portfolio including EMR, claims management, and patient engagement tools used by Canadian physicians. It is comparable as an end-to-end health IT provider that competes for the same physician workflow budgets.
- WELL Health Technologies: WELL Health is a Canadian digital health company operating a network of clinics plus EMR, telehealth, and practice management software. Comparable as a Canadian health IT platform serving physician practices with overlapping billing/workflow functionality.
- QHR Technologies (Accuro): Accuro (formerly QHR Technologies) is one of the most widely used EMRs among Canadian physicians, with embedded billing and scheduling workflows. Comparable as a Canadian physician practice management and billing software incumbent.
Regional players
- OntarioMD: OntarioMD is a provincially-affiliated organization that supports Ontario physicians' adoption of certified EMRs and digital health tools, including billing-related workflows. Comparable as a regional player operating in the same Ontario physician market with overlapping workflow support.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Dr. Bill social profiles
Digital presenceDr. Bill financial estimates
Financial estimateRevenue estimate
Valuation estimate
Dr. Bill leadership team
Management profileNumber of profiles
Profiles3 records
Dr. Bill funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Dr. Bill M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Dr. Bill
What does Dr. Bill do?
Dr.Bill provides cloud-based medical billing software for Canadian physicians to submit, track, and manage claims to provincial health insurance plans (OHIP in Ontario, MSP in British Columbia, AHCIP in Alberta). The platform is offered via web and mobile apps (iOS/Android) with features including code lookup, LabelSnap patient label scanning, premium alerts, and rejection recovery handled by the billing team. Pricing is charged as a percentage of paid claims across tiered plans.
Is Dr. Bill a public or private company?
Dr. Bill is a private company. It is classified as corporate owned and is currently operating.
When was Dr. Bill founded?
Dr. Bill was founded in 2014. It employs 1 to 10 people.
Where is Dr. Bill based?
Dr. Bill is headquartered in Vancouver, Canada, in the North America region.
How does Dr. Bill make money?
Two revenue lines are on record. Percentage of Paid Claims are the primary driver. The others are subscription Plans.
Who are Dr. Bill's main competitors?
Emerging players on record are InputHealth, CharmHealth, Think Research and CognisantMD (Ocean). Direct peers are MDBilling.ca and Kareo (Tebra). Broad incumbents are TELUS Health, WELL Health Technologies and QHR Technologies (Accuro). OntarioMD is listed as a regional player.
Does Dr. Bill have an API?
No public API is recorded for Dr. Bill.
What industry is Dr. Bill in?
Dr. Bill's product category is Medical Billing Software. Its primary akta.pro industry code is HLACACAG, Patient Billing, Statements & Payment Processing, with a secondary code of BPAAAFAD, Medical Coding, Billing & Clinical Documentation Support. Its NAICS code is 524292 and its SIC code is 7370.