What Simon & Joseph does

Simon & Josef GmbH is a Swiss hospitality-technology company that operates a web-based platform enabling hotels to offer guests personalized housekeeping services. The platform functions as follows: guests access a smartphone survey via a QR code in their room or an SMS link, where they can customize, modify, or cancel their room cleaning and add additional services during their stay. Hotels configure the available options through a hotel-facing portal at app.simonandjosef.com and receive daily detailed reports on guest preferences to optimize housekeeping planning, labor allocation, and resource consumption. The platform integrates with leading Property Management Systems including Mews, Hotelkit, and ASA Hotel, but also functions in a standalone mode for hotels without PMS integration.

The company monetizes through a hybrid model with no fixed subscription: a one-time setup fee of CHF 35 per room (covering configuration and physical wooden card holders) plus a per-use commission (10% on personalized cleaning rates, 25% on fully canceled or added cleanings). Its customer base spans SMB and mid-market hotels primarily in Switzerland, with recent expansion into 5-star hospitality (The Omnia Zermatt), Austria (Egidiwirt, Leitlhof), and a TUI cruise-ship pilot. Distribution combines direct sales (named personnel in DACH and Latin America) with an ecosystem of industry and sustainability partners, including Hotellerie Suisse (Trusted Startup status), Digitourism (up to CHF 4,000 in Valais deployment subsidies), IBEX Fairstay, KV Hotels, and the Solar Impulse Foundation.

Founded around 2020 by Raphael Gaudart (CEO) and Markus Aeby (COO), with Marc Demierre as a third co-founder, Simon & Josef is a small team (under 10 employees) operating from Giffers in the Canton of Fribourg. The company received a CHF 150,000 grant from Venture Kick in October 2022 and has subsequently been recognized as an Igeho Rising Star Award finalist (2023), a Solar Impulse 1000+ Solutions laureate, and a Gold Partner of the Association hôtelière du Valais. In March 2025 it completed a group-wide deployment across the five-property Sidin Hotels Groupe in Western Switzerland. Management cites a Swiss addressable market of approximately 69,243 rooms across 1,300+ 3- to 4-star hotels and a company-stated potential European revenue of CHF 100 million.

Name

Simon & Joseph

Legal name

Simon & Josef GmbH

Website

https://simonandjosef.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

1–10 employees

Short description

Simon & Josef is a Swiss SaaS company that lets hotels offer guests personalized housekeeping choices via a QR-code smartphone survey, optimizing cleaning schedules, labor and resource use on a per-room, per-use commission model for SMB and mid-market hotels.

Ownership category

akta.pro rank

Product category

Hospitality Operations Software

NAICS

Hotels (except Casino Hotels) and Motels (72111)

SIC

Hotels & Motels (7011)

akta.pro primary industry

Property Management Systems (PMS) (THALACAA)

akta.pro secondary industry

Hospitality (Hotel/Resort) Housekeeping Services (IMAIADAF)

Keywords

• Hotel housekeeping software
• Guest personalization platform
• Hospitality operations SaaS
• Smartphone guest survey
• Sustainable hotel technology

Headquarters

HQ city

Giffers

HQ country

Switzerland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. One-time setup fee per room: Charges a one-time setup fee of CHF 35 per room, which includes the personalized survey configuration and wooden-card-holder room cards. No monthly fee or fixed costs.
2. Per-use commission on room cleaning transactions: Recurring usage-based commission per actual guest use of the solution: 10% applied to personalized cleaning (restant rate) and 25% applied to fully canceled or added cleaning. Billed monthly; no charges when guests do not use the service.
3. Standard solution package pricing (B2B deployment): Digitourism case shows a CHF 4,290 standard price for a 55-room hotel at CHF 13/cleaning, including installation, daily email reports, QR codes, SMS reminders, support, maintenance and follow-up; subsidized via Digitourism vouchers up to CHF 4,000 per enterprise.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

Simon & Joseph sells a web-based digital housekeeping platform that lets hotels give guests a smartphone-accessible survey (via QR code or SMS link) to customize, modify, or cancel room cleaning and add services. Hotels configure their own set of options, integrate the solution with leading PMS systems, and receive a daily detailed report to plan housekeeping operations and staffing. The platform is sold to Swiss 3- to 4-star hotels as its primary market and priced on a one-time setup fee plus per-use commission model with no monthly fixed fee.

Product overview

Simon & Josef offers a single integrated digital housekeeping platform (the Simon & Josef Digital Housekeeping Platform) that combines a hotel-facing web portal (the Simon & Josef Hotel-Portal at app.simonandjosef.com) with a guest-facing smartphone Survey module (delivered via QR code or SMS) and an automated Daily Housekeeping Report for back-office planning. The platform is modular, so each hotel selects which personalized housekeeping options to expose to guests, and integrates with third-party hotel Property Management Systems such as Mews and ASA Hotel, as well as the team communication tool Hotelkit. It is offered on a one-time setup-fee plus per-use commission model with no monthly fixed cost.

Differentiator

Problem solved

Functional benefit

Products and services

• Simon & Joseph Digital Housekeeping Platform Web-based software platform that lets hotels offer guests personalized room-cleaning and housekeeping options through a configurable smartphone survey accessed via QR code or SMS link. Each hotel selects its own set of options (personalized, canceled, or added services), and the system integrates with Property Management Systems (Mews, ASA Hotel) and team communication tools (Hotelkit) to feed guest preferences into daily operational reports and housekeeping planning. Sold to Swiss 3- to 4-star hotels as the primary segment, with deployments also in 5-star (The Omnia Zermatt), group hotels (Sidin Hotels Groupe, 5 properties), and pilots in cruise (TUI) and medical facilities. Pricing is a one-time setup fee of CHF 35 per room plus a per-use commission of 10% on personalized cleaning and 25% on fully canceled or added room cleaning, with no monthly or fixed subscription fee.
• Simon & Joseph Hotel Portal Hotel-facing back-office web portal at app.simonandjosef.com that hotels use to configure their personalized housekeeping options, access daily detailed housekeeping reports, manage operations, and log in for ongoing use of the Simon & Joseph platform. Sells to the same hotel customer base as the parent platform.

Quantifiable outcome

• 1 canceled room cleaning per day ≈ average monthly wage of one housekeeping employee in cost savings
• +3 more outcomes

Named customers55 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature6 records

Partnerships

23 partnerships are on record, tiered flagship customer / group-wide deployment, strategic non-profit alliance, flagship industry association partnership, core regional gtm partner in valais, secondary sustainability partner, strategic credibility partner, minor — credibility partner, distribution / visibility partner, education / talent pipeline, secondary visibility partner, core pms technology integration, core hotel-operations software integration, fribourg startup-support partner, minor vendor — website design and regional industry association partner.

• Sidin Hotels Groupeflagship customer / group-wide deploymentChannel Partner/ Reseller/ Distributor · 1 March 2025From March 2025, Simon & Josef equipped the entire Sidin Hotels Groupe (5 hotels in Western Switzerland — Hotel de la Rose Fribourg, Hotel Prealpina, Hotel Bon Port Montreux, Hotel Victoria Lausanne, Hotel Lavaux; >50 employees; HQ Lausanne). Sidin acts as both customer and reference / showcase partner.
• Wasser für Wasser (WfW)strategic non-profit allianceGTM or Marketing Partner · 1 January 2024Co-branded partnership announced January 2024 with the Swiss non-profit Wasser für Wasser (WfW), focused on sustainable water management. Joint mission to promote mindful water use and eco-friendly consumption.
• Hotellerie Suisse (Trusted Start-up Network)flagship industry association partnershipStrategic or Co-development PartnerRecognized as a "Trusted Start-up" within Hotellerie Suisse's Trusted Network, providing industry credibility, visibility to Swiss hoteliers and a co-branded entry on the Simon & Josef website.
• Digitourismcore regional gtm partner in valaisGTM or Marketing PartnerDigitourism promotes the Simon & Josef solution to Valais tourism enterprises and offers up to CHF 4,000 in Digitourism vouchers per company, dramatically lowering deployment cost (e.g., CHF 4,290 standard reduced to as low as CHF 290 with 40 vouchers).
• IBEX Fairstaysecondary sustainability partnerGTM or Marketing PartnerCo-listed partner on Simon & Josef's homepage supporting the sustainability narrative around hotel operations.
• Solar Impulse Foundationstrategic credibility partnerStrategic or Co-development PartnerPartner listing tied to recognition as one of the Solar Impulse Foundation's 1000+ profitable solutions for environmental protection.
• 1% for the Planetsecondary sustainability partnerGTM or Marketing PartnerCo-listed partner on the website, aligned with the company's sustainability positioning.
• CauseWeCaresecondary sustainability partnerGTM or Marketing PartnerCo-listed partner supporting the sustainability narrative.
• IMD (International Institute for Management Development)minor — credibility partnerStrategic or Co-development PartnerPartner logo co-listed on the website, indicating an academic/credibility collaboration.
• Indie-Hotels.chdistribution / visibility partnerGTM or Marketing PartnerPartner listing on Simon & Josef's homepage, helping reach independent hotel operators in Switzerland.
• Private Selection Hotelsdistribution / visibility partnerGTM or Marketing PartnerPartner listing on the website, supporting access to Private Selection member hotels.
• KV Hotelsdistribution / visibility partnerGTM or Marketing PartnerKV Hotels — La Cordée des Alpes and Montpelier Verbier are listed both as customer logos and partner network entries.
• Hotelfachschule Thun (HFT Thun)education / talent pipelineStrategic or Co-development PartnerPartner listing on the website plus advisory board member Thomas Steiner (Head of Cyberlearn, professor and CEO of immotour ltd). Provides testimonials and industry connections.
• STV-FST (Schweizer Tourismus-Verband — Nachhaltigkeitsplattform)secondary visibility partnerGTM or Marketing PartnerListed on the website via the STV sustainability platform, listing products and services aligned with sustainable tourism.
• Knallgrünsecondary visibility partnerGTM or Marketing PartnerPartner logo listed on the website.
• Click a Treesecondary sustainability partnerGTM or Marketing PartnerPartner logo listed on the website, aligned with sustainability positioning.
• Mews (PMS)core pms technology integrationTechnology or IntegrationMews PMS listed under "Softwares" — technology integration partner enabling hotel data interoperability for the Simon & Josef solution.
• Hotelkitcore hotel-operations software integrationTechnology or IntegrationHotelkit (hotel operations / housekeeping collaboration tool) listed under "Softwares" — integration partner.
• ASA Hotel (PMS)core pms technology integrationTechnology or IntegrationASA Hotel PMS listed under "Softwares" — integration partner.
• Fri Upfribourg startup-support partnerStrategic or Co-development PartnerFri Up — Fribourg startup support organization listed as partner on the homepage.
• Skippr GmbHminor vendor — website designImplementation/ SI/ Consulting PartnerSkippr GmbH (skippr.ch) designed and built the Simon & Josef corporate website (credited in the Impressum).
• Association hôtelière du Valaisregional industry association partnerGTM or Marketing PartnerSimon & Josef is a Gold Partner (partenaire or) of the Association hôtelière du Valais, supporting regional visibility and trust.
• Responsible Hotels of Switzerlandsecondary sustainability partnerGTM or Marketing PartnerSimon & Josef participated in the second meeting of "Responsible Hotels of Switzerland" (news entry).

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Optii Solutions: Hotel operations platform specializing in housekeeping scheduling, room status and staff optimization for hotels and resorts. Direct competitor to Simon & Josef in digitizing housekeeping workflows, with deeper enterprise focus but overlapping end-customers (3–5 star properties).
• Quore: Cloud-based hotel operations and housekeeping management suite covering room assignments, maintenance and guest service requests. Closely comparable to Simon & Josef on the housekeeping-operations layer, though broader in scope.
• Hotelkit: Austrian-rooted hotel team communication and operations platform that includes housekeeping workflow modules and integrates with major PMS systems. Directly comparable — and notably also a listed integration partner of Simon & Josef — illustrating the partner/competitor overlap risk.
• HotSOS (by Infor/Landora): Long-standing hotel operations platform (housekeeping, maintenance, guest requests) used by large hotel groups worldwide. Comparable to Simon & Josef at the housekeeping-workflow layer, but with an enterprise/group focus and on-prem/cloud hybrid delivery.
• SuitePad: In-room tablet and digital guest-experience platform for hotels that enables guest requests, room controls and service customization. Comparable to Simon & Josef's QR/SMS survey approach, but delivered through in-room hardware rather than personal smartphones.

Broad incumbents

• Mews: Cloud-native hotel PMS used by independent and chain hotels in Europe; listed as a PMS integration partner of Simon & Josef. Broader incumbent that could natively absorb housekeeping personalization as a feature, making it both a partner and a competitive threat.
• Cloudbeds: Hospitality management suite (PMS, booking engine, channel manager) widely used by independent hotels globally. Comparable in serving the same 3–4 star independent segment Simon & Josef targets, and large enough to bundle housekeeping personalization.
• Shiji Group: Global hotel technology platform offering PMS, POS, guest-experience and operations modules, including housekeeping. Comparable as a broad-incumbent suite that competes with Simon & Josef for the same hotel IT budget.

Emerging players

• TrustYou: Guest survey, review and feedback platform for hotels. Adjacent to Simon & Josef's guest-survey mechanic but focused on post-stay reputation management rather than in-stay housekeeping customization.
• Criton: No-code mobile-app platform that lets independent hotels build branded guest apps for in-stay services. Comparable on the guest-personalization layer and the independent-hotel segment, though broader than housekeeping alone.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/simonandjosef

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds3 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Simon & Joseph