Wazi

What Wazi does

Wazi is a Nairobi-based digital mental health company that operates two complementary offerings. The first is the Wazi Therapy Marketplace, a consumer-facing web application that connects individual users anonymously with certified, vetted Kenyan therapists for video or audio sessions at a flat rate of KES 2,500 per session (approximately USD 20), payable by credit/debit card or M-Pesa. The second is the Wazi Technology Platform, an end-to-end white-label tele-counseling backend with patient and practitioner management, online bookings, monitoring and evaluation tooling, data visualization, and SMS-based offline tools that NGOs, HMOs, and healthcare organizations can rebrand and deploy under their own identity.

The underlying platform is web-based (no native mobile app download required), runs on phone or laptop browsers, and supports pseudonym-based anonymous accounts and confidentiality. It is purpose-built for African connectivity constraints via an SMS fallback channel and is delivered as an OEM/embedded product for institutional clients (e.g., Jamii Health Improvement Center for a Gender-Based Violence clinic in Western Kenya, RelianceHMO for insurance-backed mental health in Nigeria). Customer base spans individual consumers, employer wellness clients (e.g., Sanergy, ~300 employees), NGOs (RefuSHE), and government (Nairobi County), with revenue mechanics combining per-session consumer transaction fees, recurring B2B subscriptions, and licensing/royalties from white-label deployments.

Wazi was established in 2022 (per website copyright) and operates with a small team of five core members plus two named advisors, led by CEO Alex Royea and CTO David Henia. The company has disclosed approximately USD 129,000 in external funding (a USD 29,000 Skoll Foundation grant in 2020 and USD 100,000 from 54 Collective in 2021), with additional funder/award logos displayed on its website (e.g., Mastercard Foundation) but no publicly disclosed round sizes, valuations, or revenue figures.

Name

Wazi

Legal name

Wazi

Website

https://www.wazi.co/

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

Wazi is a Nairobi-based digital mental health company that connects users anonymously with certified Kenyan therapists via a web app (KES 2,500/session) and licenses a white-label tele-counseling platform to NGOs, HMOs, and employers across Africa.

Ownership category

akta.pro rank

Product category

Digital Mental Health Services

NAICS

Offices of Mental Health Practitioners (except Physicians) (621330), Other Individual and Family Services (624190), Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Home Health Care Services (8082), Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

General Mental Health Therapy Platforms (Talk Therapy) (HLALAEAA)

akta.pro secondary industries

Mental Health Therapist Marketplaces (HLALALAJ), Behavioral Health & Substance Use Remote Monitoring (HLACAFAD), Telehealth/Remote ABA & Digital Behavior Coaching (EDAKAHAL)

Keywords

• Online mental health services
• Tele-counseling platform
• Digital therapy marketplace
• White-label telehealth
• Anonymous therapy services

Headquarters

HQ city

Nairobi

HQ country

Kenya

HQ region

Africa

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Consumer therapy sessions (Marketplace): Flat-rate per-session therapy bookings (KES 2,500 inclusive of session fee and processing charges) paid by individual users via credit/debit card or M-Pesa through the Wazi Marketplace. Sessions last 50–60 minutes.
2. Corporate employee wellness programs: B2B contracts with employers (e.g., Sanergy, ~300 employees) covering workplace stress and personal mental health support, including co-organized webinars and email newsletters.
3. White-label technology licensing: Licensing of the Wazi end-to-end tele-counseling platform to NGOs, mental health groups, and healthcare companies (e.g., Jamii Health Improvement Center, RelianceHMO) to power their own branded programs.
4. Gift of therapy: Users can purchase a 'gift of therapy' through app.wazi.io, providing another consumer purchase channel.

Pricing tiers

Go-to-market motion4 records

Distribution channels4 records

Marketing channels5 records

Core offering

Wazi operates a digital therapy marketplace that connects users anonymously to certified, vetted Kenyan therapists via a web application supporting integrated video and audio sessions at a flat rate of KES 2,500 per session. The company also offers a white-label tele-counseling and backend technology platform that NGOs, mental health groups, healthcare providers, and HMOs can deploy to power their own branded digital therapy programs, including backend data management, M&E tools, patient/practitioner management, online bookings, and SMS tools for low-connectivity environments.

Product overview

Wazi operates a platform-plus-modules architecture centered on two complementary offerings. The consumer-facing Wazi Therapy Marketplace is the core product, providing anonymous online therapy sessions with certified Kenyan therapists via a web application and chatbot. The Wazi Technology Platform extends this core capability as a white-label, end-to-end tele-counseling and backend solution that NGOs, mental health groups, and healthcare companies (e.g., Jamii Health Improvement Center, RelianceHMO) can adopt to digitize and scale their own mental health programs. Together, the Marketplace serves end users directly while the Technology Platform serves organizational partners with the same underlying infrastructure.

Differentiator

Problem solved

Functional benefit

Brands

• Wazi Marketplace: A digital therapy marketplace connecting people to professional Kenyan therapists anonymously via a web application or chatbot.
• Wazi Technology Platform

Products and services

• Wazi Therapy Marketplace Consumer-facing digital mental health marketplace that connects users to certified, vetted Kenyan therapists for anonymous online therapy via a web application or chatbot. Sessions are 50-60 minutes, delivered via integrated video and audio calls, priced at a flat KES 2,500 (inclusive of session fee and processing charges), and payable by credit/debit card or M-Pesa. Targeted at individual consumers in Kenya seeking confidential, on-demand mental health support.
• Wazi Technology Platform End-to-end white-label tele-counseling and backend solution that empowers NGOs, mental health groups, healthcare providers, and HMOs to launch and scale their own branded digital mental health programs. Includes data visualization, monitoring and evaluation tools, patient and practitioner management, online bookings, phone/audio/video calling, SMS tools for low-connectivity environments, and a data collection/telemedicine platform. Deployed for clients such as Jamii Health Improvement Center (Western Kenya gender-based violence clinic) and RelianceHMO (Nigeria insurance-backed healthcare).

Quantifiable outcome

• Supported nearly 300 employees at Sanergy with workplace and personal mental health services, plus co-organized webinars and newsletters.
• +1 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability1 record

Feature6 records

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Spring Health: Enterprise mental health benefits provider offering therapy, coaching, and medication management to employer clients. Comparable to Wazi's corporate wellness motion and to the HMO-style integration pattern Wazi has begun with RelianceHMO.
• Talkspace: US-based online therapy platform offering 1:1 messaging, audio, and video sessions with licensed therapists, plus B2B therapy benefits for employers and health plans. Comparable to Wazi on both the consumer marketplace and the B2B employer wellness motions.
• Cerebral: Online mental health platform combining therapy with medication management for conditions like anxiety, depression, and ADHD. Comparable to Wazi on the consumer tele-mental-health marketplace model and the per-session/subscription revenue mechanics.
• BetterHelp: Global online therapy marketplace connecting users to licensed therapists via video, audio, and text. Directly comparable to Wazi's Therapy Marketplace on product (1:1 virtual therapy), business model (per-session subscription), and target customer (individual consumers seeking confidential mental health support), though BetterHelp operates globally and is not Africa-optimized.
• Lyra Health: Mental health benefits platform for employers, providing 1:1 therapy, coaching, and on-demand resources to employees globally. Directly comparable to Wazi's B2B corporate wellness offering to employers like Sanergy, with a similar recurring per-employee revenue model.
• Wysa: AI-guided mental health chatbot and therapy platform serving both consumers and B2B employer/health-plan clients. Comparable to Wazi on anonymous/text-based mental health engagement and on the B2B white-label deployment model used by employers and health plans.

Broad incumbents

• Babylon Health: Global digital health and telehealth platform offering AI-assisted triage, virtual consultations, and chronic care management. Comparable to Wazi as a broader tele-counseling and tele-health incumbent that has attempted multi-country rollouts in Africa and emerging markets.
• Headspace Health: Large incumbent digital mental health and meditation platform serving both consumers and B2B/B2B2C employer clients. Comparable to Wazi's broader positioning across consumer and enterprise, though its offering extends well beyond 1:1 therapy into meditation, content, and coaching.

Regional players

• mPharma: Ghana-headquartered African health tech company operating across pharmacy, telehealth, and patient management. Comparable to Wazi as an Africa-focused digital health platform building B2B health infrastructure, though mPharma's primary focus is pharmacy supply rather than mental health.

Others

• RelianceHMO: Nigeria-based HMO integrating Wazi's tele-counseling platform into its insurance-backed offering. Already a customer and distribution partner of Wazi; relevant as an ecosystem peer in the African digital health stack and a comparable African health-insurance-technology operator.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights6 records

Customer concentration

• Xx.com/wazitalk
• LinkedInlinkedin.com/company/twakena

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Wazi