Always Best Care Senior Services

What Always Best Care Senior Services does

Always Best Care Senior Services is a privately held franchise company founded in 1996 that provides non-medical in-home care, skilled home health care, senior living referral services, dementia and hospice care, and veterans assistance programs to seniors and families across the United States and Canada. Each office is locally owned and operated under the corporate brand, with corporate headquarters in Rocklin, California and a Canadian headquarters in Kitchener, Ontario. The company monetizes through a mix of hourly private-pay care fees, Medicare and insurance reimbursements for skilled home health, referral fees from senior living communities, technology and monitoring subscriptions, and franchise fees and royalties from its operator network.

The company's service portfolio is supported by a "Special Care Services" technology stack that includes a Balance Tracking System using sensors and accelerometer-based machine learning for fall risk assessment, FDA-approved Remote Patient Monitoring devices for vital signs with behavioral health integration, a Personal Emergency Response System developed with ADT and Total Remote Health for mobile GPS and home-based alerts, and an AI-powered 24/7 Virtual Care Agent that uses audio analytics to detect cognitive and physical decline in care environments. Go-to-market relies on direct-to-consumer phone and website inquiries, healthcare provider and hospital referrals, community partnerships, and content marketing, with franchisees providing local operational and clinical execution. Notable multi-unit franchisees include operations in North Carolina (500+ employees), Cleveland South (nearly 700 patients daily), Utah, and the Kitchener-Waterloo region. The company reports no disclosed funding rounds, acquisitions, or public ticker, and growth is driven by franchise unit expansion and technology adoption rather than disclosed external capital.

Name

Always Best Care Senior Services

Legal name

Always Best Care Senior Services

Website

https://alwaysbestcare.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Always Best Care Senior Services is a US and Canada franchise network, founded in 1996, providing non-medical in-home care, skilled home health, dementia and hospice care, senior living referrals, and AI-enabled remote monitoring to seniors and their families.

Ownership category

akta.pro rank

Product category

Senior Home Care Services

NAICS

Home Health Care Services (621610), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Care Navigation & Service Coordination (Medical, Social, Community) (HSABAIAB)

akta.pro secondary industries

Chronic Care & Complex Care Management (HSABAIAD), Dementia Personal Care (ADLs) Support (HSABAEAB), Housing & Placement Coordination (Assisted Living, Memory Care, SNF) (HSABAIAL), Caregiver Support & Education Programs (Center-Based) (HSABANAN), Recurring Housekeeping for Seniors/In-Home Support (HSAEAAAL), Elder Services & Aging Support (BPAGAEAF)

Keywords

• Senior home care
• In-home care services
• Skilled home health
• Senior living referrals
• Dementia care services

Headquarters

HQ city

Roseville

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Non-Medical In-Home Care: Hourly fee-based care services including personal care, companionship, bathing, grooming, dressing, mobility assistance, meal preparation, housekeeping, medication reminders, and transportation. Revenue generated through recurring hourly service fees based on level and type of care needed.
2. Skilled Home Health Care: Healthcare services provided by licensed nurses and therapists, including nursing care, therapy services, and medical monitoring. Revenue from Medicare, Medicaid, and private insurance reimbursements plus private pay.
3. Senior Living Referral Services: Referral services helping families find appropriate senior living communities. Referrals typically at no cost to families, with revenue generated through referral fees from senior living communities.
4. Special Care Services and Technology: Advanced healthcare technology services including balance tracking, remote patient monitoring, personal emergency response systems, and virtual care agent. Revenue from equipment rental/sale and monitoring service fees, often covered by Medicare and insurance.
5. Veterans Assistance Program: Guidance services helping veterans navigate VA financing options for care. Services may be covered through VA Medical Benefits for eligible veterans.
6. Franchise Fees and Royalty Revenue: Franchise business model generating revenue from franchise fees and ongoing royalty payments from independently owned and operated franchise locations across the US and Canada.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

Always Best Care Senior Services provides non-medical in-home care, skilled home health care, senior living referral services, and a suite of technology-enabled special care services (balance tracking, remote patient monitoring, personal emergency response, telephone reassurance, and an AI-powered 24/7 virtual care agent). The company operates a franchise model with locally owned offices delivering personalized in-home caregiving and care coordination services to seniors and their families across the United States and Canada.

Product overview

Always Best Care Senior Services offers a comprehensive portfolio of senior care services organized as a unified service platform with specialized technology-enabled modules. The core offering consists of in-home care (personal care, medication management, companionship, housekeeping, meals) supplemented by skilled home health care, senior living referral services, dementia care, hospice support, and respite care. The company differentiates through its Special Care Services suite, which includes five advanced technology modules: Balance Tracking System (fall risk assessment using sensors and machine learning), Remote Patient Monitoring (vital sign tracking with FDA-approved devices), Personal Emergency Response System (medical alert with GPS from ADT/Total Remote Health), Always In Touch (telephone companionship), and the AI-powered 24/7 Virtual Care Agent (audio analytics for early detection of cognitive and physical decline). Personal care services (24-Hour Care, Live-In Care, Hospital to Home, Bathing/Grooming/Dressing, Companionship, Errands/Transportation, Mobility) are offered as distinct service modules that can be combined based on individual client needs.

Differentiator

Problem solved

Functional benefit

Products and services

• In-Home Care Expert in-home care services for seniors, including personal care, medication management, meal preparation, housekeeping, transportation, and companionship, delivered in the comfort of the client's home.
• Senior Living Referral Services Referral services designed to help families find the right senior living community based on needs and preferences, with revenue generated through referral fees from senior living communities.
• Skilled Home Health Healthcare services provided by licensed nurses and therapists, including nursing care, therapy services, and personal care available 24 hours a day, 7 days a week. Reimbursed through Medicare, Medicaid, and private insurance.
• Special Care Services Specialized health monitoring services powered by advanced healthcare technology, encompassing the Balance Tracking System, Remote Patient Monitoring, Personal Emergency Response System, Always In Touch, and 24/7 Virtual Care Agent.
• Respite Care Temporary relief care services for family caregivers, allowing them to take a break while their loved one continues to receive quality care.
• Dementia Care Services Specialized care services tailored for individuals with dementia and Alzheimer's, providing support with daily activities, safety, and quality of life.
• Veterans Assistance Program Program helping veterans navigate financing options available from the VA to receive care, including Aid and Attendance eligibility guidance.
• Always In Touch Complimentary telephone reassurance program that provides companionship to seniors and disabled adults, offering regular check-in calls for social connection and wellbeing monitoring.
• Balance Tracking System Advanced fall risk analysis tool that evaluates balance using sensors, accelerometer-based algorithms, and machine learning. Provides baseline measurements, percentile rankings, fall risk analysis, and advanced metrics including step length, stride time, sway velocity, and center of pressure excursion.
• Remote Patient Monitoring Daily monitoring of vital signs using FDA-approved digital medical devices tracking body temperature, pulse, blood pressure, blood glucose, and weight with real-time data transfer to healthcare providers. Includes behavioral health integration for mental wellbeing monitoring.
• Personal Emergency Response System Medical alert system with in-home cellular coverage (600 feet mobility) and mobile GPS-enabled emergency response. Includes Medical Alert Plus with cellular connection, temperature monitoring, and On-The-Go Emergency Response with GPS capabilities.
• 24/7 Virtual Care Agent AI-powered virtual care technology providing around-the-clock data-based insights and recommendations using audio analytics for care environments. Enables early detection of cognitive and physical decline, care optimization, tailored care planning, and risk assessment.
• 24-Hour Care Continuous around-the-clock support from rotating caregivers working 12-hour or 8-hour shifts, ideal for individuals with chronic medical conditions or those needing frequent nighttime attention.
• Hospice Care and End-of-Life Care Comfort-focused care for clients with advanced illnesses, providing pain and symptom management, emotional and psychological support, spiritual care, and bereavement support for families. Generally covered by Medicare, Medicaid, and most insurance plans.
• Hospital to Home Transition service helping patients receive treatment in their own homes after hospital discharge, including discharge planning, medication reconciliation, and coordination with home care agencies.
• Senior Living Mobility Services Specialized programs and support to help elderly individuals improve joint movement and muscle function, including physical therapy, fall prevention techniques, and assistance maintaining daily routines.

Quantifiable outcome

• Nearly 700 patients served daily at Cleveland South office alone
• +4 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature5 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Total Remote HealthcoreTechnology or IntegrationCollaboration to offer mobile medical alerts with GPS and home-based cellular alerts for the Personal Emergency Response System (PERS). Total Remote Health provides the technology infrastructure enabling emergency response capabilities.
• ADTcoreTechnology or IntegrationCollaboration to offer mobile medical alerts with GPS and home-based cellular alerts. ADT provides security monitoring infrastructure and expertise for the Personal Emergency Response System.
• AEDA (Aging Education specialists)minorStrategic or Co-development PartnerPartnership with AEDA Champion, an organization focused on aging education. Logo displayed in partnerships section indicating collaborative relationship for senior care education and awareness.
• BOHC (Behavioral Healthcare)minorStrategic or Co-development PartnerPartnership with BOHC (Behavioral Health Consulting). Logo displayed as partner supporting behavioral health integration with remote patient monitoring services.
• Walk to End Alzheimer'sminorStrategic or Co-development PartnerPartnership with Walk to End Alzheimer's, the Alzheimer's Association's fundraising event. Support for dementia care initiatives and awareness.
• Safe and SoundminorStrategic or Co-development PartnerPartnership with Safe and Sound, a senior safety organization. Logo displayed indicating collaborative relationship for senior safety programs.
• HCAOA (Home Care Association of America)coreStrategic or Co-development PartnerMember of HCAOA (Home Care Association of America) displaying 'We Follow' logo. Industry association membership supporting advocacy and best practices in home care.
• NAHC (National Association for Home Care & Hospice)coreStrategic or Co-development PartnerMember of NAHC (National Association for Home Care & Hospice), the largest trade association representing home care and hospice organizations. Logo displayed indicating professional membership and advocacy alignment.
• IFA (International Franchise Association)coreStrategic or Co-development PartnerMember of IFA (International Franchise Association) 2025. Franchise industry association membership supporting best practices, advocacy, and franchisee development.

Scale indicators8 records

Recent moves8 records

Expansion highlights4 records

Direct peers

• Home Instead: Home Instead is the largest franchise home care provider for seniors globally, offering personal care, companionship, and dementia support. It is the most direct franchise-based competitor to Always Best Care in the non-medical in-home senior care segment.
• Comfort Keepers: Comfort Keepers operates a global franchise network providing in-home care, companionship, and personal care services for seniors. Closely comparable to Always Best Care's franchise-driven, non-medical in-home care model.
• BrightStar Care: BrightStar Care is a franchise system offering both non-medical home care and skilled home health services to seniors. Directly competes with Always Best Care's combined personal care + skilled home health + technology-enabled offerings.
• Right at Home: Right at Home is an international franchise system providing in-home care and assistance for seniors and adults with disabilities. Specifically comparable to Always Best Care's non-medical in-home care and 24-hour/live-in services.
• Visiting Angels: Visiting Angels is one of the largest privately owned and operated senior home care franchise networks in the US, offering companion care, personal care, and dementia support. Direct franchise competitor in the in-home senior care category.
• Senior Helpers: Senior Helpers is a franchise-based in-home senior care provider offering personal care, companionship, and specialized dementia and Alzheimer's programs. Closely comparable to Always Best Care's core in-home and dementia care services.
• Interim HealthCare: Interim HealthCare is a national franchise/operator network providing home health, hospice, and personal care services. Comparable to Always Best Care's combined skilled home health and non-medical offerings across US territories.
• HomeWell Care Services: HomeWell is a franchise network offering personal care, companionship, and home health services for seniors. Comparable franchise-driven model and service mix to Always Best Care.

Broad incumbents

• Amedisys: Amedisys is a publicly traded home health, hospice, and high-acuity care provider operating a much larger corporate footprint. Comparable as a scaled skilled home health incumbent that competes for the same Medicare-reimbursed patient population.
• Encompass Health: Encompass Health is a large public post-acute and home health provider. Operates a broader portfolio but overlaps with Always Best Care's skilled home health, hospital-to-home transitions, and clinical rehabilitation offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/abcfranchise
• YouTubeyoutube.com/user/alwaysbestcare
• Facebookfacebook.com/franchisewithalwaysbestcare
• LinkedInlinkedin.com/company/franchise-with-always-best-care
• Instagraminstagram.com/alwaysbestcarecorporate

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Always Best Care Senior Services