Shazarch

What Shazarch does

Shazarch is an Italian private AI solutions company founded in 2021 and headquartered in Radicondoli, Tuscany. It designs and delivers AI-driven applications for European enterprises, public-sector institutions, and cultural-heritage organizations, with particular depth in healthcare, academia, museums, and labor-market services. The company operates with a small team (1–10 employees) and is led by CEO and Founder Simone Corsani.

The company's core technology stack centers on a proprietary Retrieval-Augmented Generation (RAG) platform branded as Gattobot (i-Ticket), which ingests structured and unstructured enterprise data from SharePoint, OneDrive, Confluence, Notion, SQL/NoSQL databases, email, and file systems. Gattobot uses semantic chunking, dense and sparse embeddings, metadata extraction, and OCR to produce verified, source-cited responses compliant with GDPR, deployable across web, mobile, WhatsApp, Telegram, and enterprise chat channels with role-based access controls. Shazarch supplements the RAG platform with computer vision for real-time monument recognition (used in its Tadarc consumer travel app), GPT-4-backed generative response synthesis, and an AR/VR delivery capability for immersive cultural-tourism and educational experiences. Bespoke client deliverables (ASP AI for healthcare, Chatbot ANVUR for academic journal classification, Atlante Montessori, Villa della Regina AR) have been developed on top of this core stack.

Shazarch generates revenue through a mix of SaaS subscriptions (Gattobot Starter at €2,500/month, Professional at €5,500/month, and custom Enterprise tier), one-time custom application development engagements (including AR/VR experiences and bespoke mobile/web apps), and professional services covering process mapping, implementation, training, and web/analytics work. GTM is direct enterprise field sales supplemented by content marketing, conference participation (e.g., REACH Symposium 2025), and consumer distribution of the Tadarc app through Apple App Store and Google Play. No external institutional capital beyond two small rounds from IKIGAI totaling approximately $32,800 has been disclosed.

Name

Shazarch

Legal name

Shazarch srls

Website

https://shazarch.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1–10 employees

Short description

Shazarch is an Italian AI company building RAG-based enterprise assistants (Gattobot), AR/VR cultural-heritage experiences, and AI-driven apps for public-sector, healthcare, academic, and labor-market clients across Europe.

Ownership category

akta.pro rank

Product category

Enterprise AI Knowledge Management

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Web Search Portals and All Other Information Services (51929), Graphic Design Services (541430)

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

Augmented Analytics & AI-Assisted BI (NLQ/NLG, Insights) (HDAEAMAD)

akta.pro secondary industries

Travel, Hospitality & Local Discovery Recommendations (HDAAAGAG), Data Exploration & Ad-Hoc Query Tools (HDAEAMAL)

Keywords

• Enterprise RAG systems
• AI virtual assistants
• Augmented reality experiences
• Cultural heritage AI
• Custom AI applications

Headquarters

HQ city

Radicondoli

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscriptions (Gattobot/RAG System): Monthly subscription tiers (Starter €2,500/month, Professional €5,500/month, Enterprise custom pricing) with user limits, document storage, and integration capabilities scaled per tier.
2. Custom Application Development: Custom AI-driven applications built for specific business processes, integrated with client tools. Includes web apps, mobile apps, AR/VR experiences.
3. Professional Services: Process mapping, solution customization, team training, and adoption support included as part of implementation or sold separately.
4. Web Design and Data Analytics Services: Website development, analytics configuration, A/B testing, and optimization services for business websites.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Shazarch builds and sells the Gattobot (i-Ticket) enterprise RAG platform, which transforms a customer's internal documentation into an intelligent assistant that delivers verified, source-cited responses across web, mobile, Teams, Slack, WhatsApp, and Telegram under GDPR-compliant European data residency. Around this core it delivers verticalized AI products (PicoAI for labor markets, ASP AI for healthcare, Chatbot Anvur for academic journals) and the consumer Tadarc mobile app for AI-driven monument recognition with AR overlays, plus custom AI application, AR/VR, and web/analytics services.

Product overview

Shazarch offers a portfolio of AI-powered solutions centered around a RAG (Retrieval-Augmented Generation) platform called Gattobot (i-Ticket), complemented by specialized vertical applications including Tadarc (cultural tourism with computer vision and AR), PicoAI (labor market assistant), and sector-specific RAG implementations like ASP AI and Chatbot Anvur. The core platform provides knowledge retrieval capabilities with omnichannel virtual assistants, while the company also delivers website/data analytics services and augmented/virtual reality solutions for cultural heritage, training, and industry applications. All offerings emphasize integration with existing enterprise systems (SharePoint, Teams, Slack, CRM, ERP) and compliance with GDPR.

Differentiator

Problem solved

Functional benefit

Brands

• Gattobot (i-Ticket): Enterprise RAG assistant system that transforms company documentation into an intelligent assistant with verified, cited responses and GDPR compliance.
• Tadarc

Products and services

• Gattobot (i-Ticket) Enterprise RAG system that transforms a customer's documentation into an intelligent assistant delivering verified, source-cited responses under GDPR-compliant European data residency. Includes Smart Permissions (RBAC), multi-format ingestion from SharePoint, OneDrive, Confluence, Notion, SQL/NoSQL databases, file systems, and email, plus omnichannel deployment across web, mobile, Teams, Slack, WhatsApp, and Telegram.
• Tadarc Consumer mobile app using AI and computer vision for real-time monument recognition, augmented reality overlays, personalized itineraries, smart maps, and cultural narration for travelers. Distributed via Apple App Store and Google Play Store.
• PicoAI AI assistant designed for the labor market that supports workers and labor consultants with immediate, multilingual responses on regulations, hiring, and public tenders, providing 24/7 operational support.
• ASP AI RAG-based AI system for social-healthcare assistance that analyzes clinical documentation, regulations, and operational procedures to provide contextual responses to operators, with RBAC access controls and GDPR compliance for ASP (Azienda Pubblica di Servizi alla Persona).
• Chatbot Anvur RAG chatbot with web interface that allows natural language queries against ANVUR scientific journal lists and class A rankings, delivering contextual responses with automatic updates for academic users at Politecnico di Torino.
• App su Misura (Custom AI Applications) Custom AI-driven applications tailored to client processes and integrated with the customer's daily-use tools, including web apps, mobile apps, and AR/VR experiences built around Shazarch's AI capabilities.
• Realtà Aumentata e Virtuale (AR/VR Solutions) Augmented reality and virtual reality solutions integrated with data, AI, and business processes for cultural tourism, training, industry, and experiential marketing use cases.
• Website e Data Analytics Web design and analytics services building websites as work tools that support marketing, sales, and business decisions, including strategy, architecture, UI design, development, analytics configuration, A/B testing, and custom reporting.

Quantifiable outcome

• 85% automatic response accuracy in customer support use cases
• +6 more outcomes

Named customers12 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability9 records

Feature9 records

Partnerships

Seven partnerships are on record, tiered core.

• LUMSA UniversitycoreStrategic or Co-development Partner · 1 January 2021Academic partnership for Atlante Montessori digital research portal project. LUMSA collaborated with Opera Nazionale Montessori and Shazarch to apply digital humanities to Montessori heritage, offering advanced tools for international historical-pedagogical research.
• Opera Nazionale MontessoricoreStrategic or Co-development Partner · 1 January 2021Collaboration on Atlante Montessori open-access digital portal for Maria Montessori's 150th birth anniversary research project PRIN, applying digital humanities to Montessori heritage.
• Politecnico di Torino - DAD (Department of Architecture and Design)coreStrategic or Co-development PartnerOngoing collaboration on multiple cultural heritage AR/VR projects including Palazzo Carignano, Campus Valentino, and Castello di Mirafiori. Partnership produces academic publications and digital heritage tools.
• FULL Lab - Politecnico di TorinocoreStrategic or Co-development PartnerResearch collaboration on Re-School (pandemic school space redesign) and Chatbot ANVUR (academic journal classification system) projects.
• Polo Museale del PiemontecoreStrategic or Co-development PartnerPartnership for Villa della Regina and Piffetti Library AR/VR project creating virtual portal between museum locations and accessibility features for visitors with cognitive disabilities.
• PluriversumcoreStrategic or Co-development PartnerPartnership to develop PicoAI, an AI assistant for the labor market supporting workers and labor consultants with multilingual responses on regulations and bureaucratic procedures.
• ASP (Azienda Pubblica di Servizi alla Persona)coreStrategic or Co-development PartnerImplementation of AI system for socio-health assistance with RBAC, GDPR compliance, and integration with existing management systems for healthcare documentation and procedures.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Glean: US-based enterprise AI search and RAG platform connecting to workplace documents (SharePoint, Confluence, Slack, CRM) to answer employee questions with citations. Closest direct competitor to Shazarch's Gattobot in product scope, target buyer, and core technology, but at vastly greater scale and funding.
• Coveo: Enterprise AI search and RAG platform with relevance tuning, vector search, and connectors to enterprise content systems. Targets similar enterprise search and knowledge-management buyers as Shazarch and competes for the same RAG dollars.
• Sinequa: Enterprise search and NLP/RAG platform widely deployed in regulated industries (life sciences, financial services, manufacturing). Directly comparable in NLQ, source citation, and enterprise integration emphasis to Shazarch's Gattobot offering.
• Moveo.AI: European (Italian-founded) enterprise conversational AI and RAG platform for customer support and internal knowledge management. Highly comparable in geography, technology stack, vertical focus on regulated industries, and product positioning.
• indigo.ai: Italy-based AI company building conversational AI assistants for enterprises. Comparable in language focus (Italian), target customer (mid-market and enterprise), and core technology (LLM-based assistants with integrations).
• Kore.ai: Enterprise conversational AI and RAG platform with omnichannel virtual assistants spanning web, Teams, Slack, WhatsApp, and telephony. Comparable in deployment surface, RBAC, and enterprise integration approach to Shazarch's Gattobot.
• Inbenta: Enterprise AI platform combining NLP, semantic search, and conversational AI for customer support and knowledge management. Comparable in RAG-style retrieval with citations and multilingual support.

Emerging players

• Artivive: Austria-based platform enabling artists and museums to layer augmented reality on artworks and cultural objects. Comparable to Shazarch's AR cultural-heritage work (Villa della Regina, Palazzo Carignano) in technology and end customer (museums and heritage sites).

Broad incumbents

• Microsoft (Copilot / Azure AI Search): Microsoft 365 Copilot and Azure AI Search embed enterprise RAG over SharePoint, OneDrive, Teams, and Outlook — the same data sources Shazarch's Gattobot targets. Acts as the dominant incumbent that smaller RAG vendors must either integrate with or differentiate against on data residency and customization.
• Elastic (Elasticsearch + Elasticsearch Relevance Engine): Enterprise search and analytics platform with vector search and RAG building blocks used by many AI-assistant vendors. Provides underlying infrastructure comparable to what Shazarch builds on, and competes for enterprise AI search budgets.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@shazarch1141
• LinkedInlinkedin.com/company/shazarch

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Shazarch