What Otelier does

Otelier, operating under the legal entity myDigitalOffice.com, LLC and headquartered in Atlanta, Georgia, is a cloud-based SaaS provider of a unified hospitality data platform serving more than 10,000 hotel properties globally. The company aggregates, normalizes, and visualizes over 1 million data points per day from certified integrations with hundreds of hotel technology vendors spanning PMS, accounting, payroll, POS, revenue management, and CRM systems. Its product suite comprises IntelliSight (business intelligence), TruePlan (budgeting and forecasting with a new Critique workflow for variance commentary), Rec (automated financial reconciliation), DigiAudit (night audit compliance), DigiPay (accounts payable automation), and OpsPack (operational productivity).

The platform targets enterprise hotel management companies, ownership groups, hospitality brands, and resort operators — segments that suffer from fragmented, spreadsheet-driven back-office workflows and lack portfolio-wide visibility. Otelier's go-to-market is enterprise field sales, complemented by listings on the Oracle Cloud Marketplace, an alliance with Preferred Hotels & Resorts, and a partnership with Choice Hotels; the company also exhibits at HITEC and related hospitality technology events. Subscription pricing is structured per users and/or properties under multi-year contracts, with a stated customer value of $40K+ in annual cost savings per property and reported outcomes such as a 50% reduction in administrative-task time and 150 work hours saved per month per portfolio (MCR Hotels).

Founded in 1995, the company rebranded from MDO (myDigitalOffice) to Otelier in February 2024, following four 2023 acquisitions (HelloGM, Datavision, InTouch Data, Focal Revenue) and a strategic investment from Cove Hill Partners. The company is led by CEO Rob Lawrence, founder Ali Moloo, and was joined in March 2026 by Ani Gujrathi as Chief Technology & Product Officer to lead platform and AI modernization. It maintains 300+ team members across North America, Europe, and Asia Pacific, with a 251–500 headcount band, and holds SOC 1 and SOC 2 Type 2 certifications.

Name

Otelier

Legal name

myDigitalOffice.com, LLC

Website

https://otelier.io

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

251–500 employees

Short description

Otelier is a cloud-based SaaS hospitality data platform that aggregates, normalizes, and analyzes data from hundreds of hotel technology integrations for management companies, ownership groups, brands, and resorts. Its suite covers business intelligence, budgeting/forecasting, financial reconciliation, night audit, and accounts payable automation across more than 10,000 hotel properties worldwide.

Ownership category

akta.pro rank

Product category

Hospitality Data Platform / Hotel SaaS

NAICS

Information (51)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Business Intelligence, Reporting & Data Platforms (THALACAL)

Keywords

• Hospitality data platform
• Hotel business intelligence
• Hotel budgeting software
• Hotel back-office automation
• Hospitality integrations

Headquarters

HQ city

Atlanta

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Subscription-based SaaS: Otelier operates as a subscription-based SaaS company offering hotel management software solutions. Pricing is based on Users and Properties as stated in their Subscription Services Agreement. The platform provides enterprise solutions for hotel finance, operations, sales & marketing, and revenue management.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Otelier provides a cloud-based, subscription SaaS hospitality data platform that aggregates, normalizes, and visualizes operational data from hotel systems (PMS, POS, accounting, payroll, revenue management) into a unified data model. The platform delivers business intelligence (IntelliSight), budgeting and forecasting (TruePlan), automated financial reconciliation (Rec), night audit compliance (DigiAudit), accounts payable automation (DigiPay), and operational productivity (OpsPack) to hotel management companies, ownership groups, brands, and resort operators.

Product overview

Otelier is a comprehensive hospitality data platform offering a unified suite of cloud-based software solutions spanning business intelligence, budgeting and forecasting, and back-office automation. The platform operates as a modular portfolio of integrated products — IntelliSight (business intelligence), TruePlan (budgeting and forecasting), Rec (financial reconciliation), DigiAudit (night audit compliance), DigiPay (accounts payable), and OpsPack (operational productivity) — all built on a shared data model that aggregates, normalizes, and visualizes data from over 100 certified integrations with leading hotel technology systems. The platform serves over 10,000 hotel properties, processing approximately 1 million data points per day, and is designed to help hotel management companies, owners, operators, brands, and resorts achieve portfolio-wide visibility, reduce manual effort, and enable data-driven and AI-driven decision-making.

Differentiator

Problem solved

Functional benefit

Brands

• IntelliSight: Business intelligence platform for hospitality that enables hoteliers to make more informed decisions by harnessing the power of data.
• TruePlan
• Rec
• DigiAudit
• OpsPack
• DigiPay

Products and services

• IntelliSight Business intelligence platform for hospitality that centralizes data from hotel systems (PMS, POS, accounting, payroll, revenue management) into a unified data model, providing real-time dashboards, advanced analytics, and AI-driven insights to inform revenue strategy and portfolio-wide decision-making for hoteliers.
• TruePlan Budgeting and forecasting platform enabling hotel teams to create, manage, and analyze financial plans with configurable commentary workflows for documenting performance variances and forecast assumptions across hotel portfolios.
• Rec Automated financial reconciliation tool that compares and reconciles financial transactions across hotel systems to prevent revenue leakage and reduce manual accounting effort.
• DigiAudit Night audit compliance platform that streamlines the night audit process, automates reconciliation checks, and ensures data accuracy across hotel properties.
• DigiPay Accounts payable automation solution that standardizes invoice processing and payment workflows for hotel operators, reducing manual AP tasks and improving financial efficiency.
• OpsPack Operational productivity toolkit that transforms hotel data into actionable decisions, enabling rapid analysis and workflow optimization across hotel back-office operations.

Quantifiable outcome

• 50% reduction in time spent on administrative tasks
• +3 more outcomes

Named customers7 records

Segments8 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration98 records

AI capability8 records

Feature7 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Stonebridge CompaniescoreStrategic or Co-development Partner · 15 April 2026Stonebridge, a Denver-based hotel owner-operator with over 160 hotels across 20 states, selected Otelier as its unified back-office, planning, and analytics platform. The partnership deploys Otelier's full suite including TruePlan, IntelliSight, Rec, and DigiAudit to replace legacy systems and spreadsheet-driven processes across the portfolio.
• Stonebridge CompaniescoreStrategic or Co-development Partner · 15 April 2026Strategic partnership to enhance operational efficiency, data accuracy, and automation across Stonebridge's 160+ hotel portfolio. The initiative aims to improve portfolio-wide visibility, reduce manual workflows, and establish a foundation for future automation and AI-driven insights.
• AgilysyscoreStrategic or Co-development PartnerCo-published the 2026 Hotel Operations Index survey examining system integration, data quality, and AI readiness among hotel owners and operators. Partnership focuses on advancing hospitality technology modernization research.
• SagecoreStrategic or Co-development PartnerCo-published the 2026 Hotel Operations Index with Otelier and Agilysys, surveying leading hotel owners and operators about technology modernization, system integration, and AI readiness.
• Preferred Hotels & ResortscoreStrategic or Co-development PartnerOtelier announced alliance partnership with Preferred Hotels & Resorts, the world's largest independent hotel brand, to provide data platform services to Preferred's member properties.
• Choice HotelsminorChannel Partner/ Reseller/ DistributorPartnership providing Otelier solutions to Choice Hotels properties.
• OraclecoreTechnology or IntegrationOtelier Product Suite available on Oracle Cloud Marketplace. Certified integration with Oracle Opera Cloud (OHIP), Oracle Accounting, and Oracle NetSuite.

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• M3 (Cvent): M3 is a leading hotel accounting and business intelligence platform serving many of the same enterprise hotel management companies and ownership groups as Otelier. Both compete for back-office and BI wallet share at multi-property operators, with overlapping positioning around financial consolidation and reporting.
• ProfitSword: ProfitSword provides hotel business intelligence and financial performance software for hotels and management companies, including integrations with major PMS and accounting systems. Despite being listed as an Otelier integration partner, it overlaps directly in the BI and data-aggregation layer for hotels.

Emerging players

• Hotel Effectiveness: Hotel Effectiveness delivers labor optimization and back-office task automation for hotels, overlapping with Otelier's OpsPack and operations-focused use cases. Both target the same multi-property operator buyers and integrate with overlapping PMS and payroll systems.
• Lighthouse (formerly OTA Insight): Lighthouse provides market intelligence, rate parity, and revenue management analytics for hotels. It is an integration partner but also competes in the broader hotel data and analytics category where Otelier positions itself.
• SHR (Sceptre Hospitality Resources): SHR provides hotel CRM, data warehousing, and BI tools for hotels and chains. It overlaps with Otelier's IntelliSight positioning around centralized hotel data and 360-degree guest views, targeting similar mid-market and enterprise hotel buyers.
• Revinate: Revinate is a guest data, CRM, and feedback platform for hotels. It is an Otelier integration partner but also competes for the customer-data layer of hospitality, intersecting around unified guest and operational data for hotels.

Broad incumbents

• Infor Hospitality Management Solutions: Infor HMS is a broader hotel management suite including PMS, finance, and BI modules. As a broad incumbent, it can bundle analytics capabilities that overlap with Otelier's offering, particularly for large enterprise customers standardizing on a single vendor.
• STR (CoStar): STR provides hotel benchmarking and market data used by ownership groups and brands. It overlaps with Otelier's BI category by delivering performance analytics to enterprise hotel customers, and is an Otelier integration partner for benchmarking data.
• Shiji Group: Shiji provides hotel PMS, POS, guest-facing, and BI technology used by global hotel groups. It is a direct integration partner via Shiji Reviewpro but its enterprise platform suite competes in adjacent modules to Otelier's analytics and data platform.
• Cloudbeds: Cloudbeds is a broader hospitality platform (PMS, booking engine, channel manager) with growing BI/reporting capabilities. It overlaps with Otelier where hotels seek integrated data and operational insights alongside their PMS, though Cloudbeds skews toward independent/mid-market properties.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/otelier
• YouTubeyoutube.com/channel/UCzWVTqGZ3G5Lh1Qq
• Facebookfacebook.com/otelier
• LinkedInlinkedin.com/company/otelier
• Instagraminstagram.com/otelier

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Otelier