What Fieldcode does

Fieldcode is a private software-as-a-service provider specializing in field service management (FSM) for organizations running distributed field workforces. The company's flagship offering is an AI-powered FSM platform built around a Zero-Touch automation model designed to reduce manual coordination across the service delivery lifecycle — covering work assignment, scheduling, dispatch, routing, and field execution. The platform serves service organizations across more than ten industry verticals, including HVAC, IT services, manufacturing, telecommunications, elevator and escalator, energy and utilities (including solar/PV), medical and laboratory equipment, property and facility management, cleaning, and construction. Named reference customers span enterprise (Hewlett-Packard, Viessmann, Kapsch TrafficCom, Accenture, Hemmersbach, Eagleburgmann, MFG) and mid-market (Climate by Design, PRM Parking, Braeriach, Staci) accounts plus municipal deployments.

The platform is delivered through three core applications: a browser-based admin panel for configuration and automation, a browser-based workplace app for managing the full event lifecycle, and a mobile application for iOS and Android field technicians. The core product is augmented by the Fieldcode Plus module suite covering asset, contract, inventory, and partner management. Differentiating AI capabilities include 24/7 multilingual voice AI agents for inbound service calls, AI-powered scheduling and dispatch, real-time route optimization, automated ticket classification via natural language processing, and AI-driven resource allocation recommendations. The company maintains a Routing Developer API (REST/JSON, OAuth 2.0) and a set of software connectors for enterprise integration, with documentation at manual.fieldcode.com.

Fieldcode operates a hybrid product-led and sales-assisted go-to-market model: a 90-day full-feature free trial with self-serve account creation drives top-of-funnel activation, while a Request-a-Demo motion and Individual Agreements support enterprise contracts. Pricing is published in three monthly subscription tiers — Start at 25 EUR, Business at 45 EUR, and Enterprise at 65 EUR per active user per month, billable in EUR, GBP, or USD — alongside a pay-per-event alternative at 1-2 EUR per qualified event, auto-applied for accounts exceeding 11 users. The company maintains a dual geographic presence with US incorporation in Miramar, Florida, while emphasizing that development, hosting, and support are delivered in Europe, backed by ISO 27001 certification and GDPR-aligned operations.

Name

Fieldcode

Legal name

Fieldcode

Website

https://fieldcode.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

51–100 employees

Short description

Fieldcode is a private SaaS provider of AI-powered Zero-Touch field service management software, serving service organizations across HVAC, IT, manufacturing, telecom, and related industries through subscription and usage-based pricing across more than 100 countries.

Ownership category

akta.pro rank

Product category

Field Service Management Software

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Field Service Management (FSM) & Dispatch Platforms (HDAEALAM)

akta.pro secondary industries

Field Service CRM (Dispatch, Scheduling & Mobile Service) (HDAEAFAL), Field Services & Onsite Support (Dispatch/Break-Fix) (BPAEAJAE), Field Force & Mobile Workforce Management (MWM) for T&D Operations (EUADAEAG)

Keywords

• Field service management
• AI scheduling software
• Zero-Touch automation
• Field technician dispatch
• Mobile workforce management

Headquarters

HQ city

Nuremberg

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Subscription Licensing (Pay-per-User): Monthly subscription billed per active user assigned to the account. Three tiers: Start (25 EUR/user/month), Business (45 EUR/user/month), Enterprise (65 EUR/user/month). Currency can be EUR, GBP, or USD depending on customer address. Active User defined as any User who had access to the Software during the billing period. Deactivated Users are not charged in subsequent billing month. The customer is responsible for managing activation/deactivation to control billing.
2. Pay-per-Event Licensing: Flat fee per event processed (1 or 2 EUR per event). Automatically applied when accounts exceed 11 users or when credit card details are lodged. An event qualifies for invoicing when 2 of 3 conditions are met: (a) event created and assigned a CNI number, (b) at least one appointment scheduled using the scheduling assistant, (c) ticket closed in the system. Once activated, customer cannot revert to trial model.
3. 90-Day Free Trial: New customers receive a 90-day free trial with access to all software functions without restrictions or limitations on events/actions. Automatically converts to paid model upon lodging credit card details or upon expiration. The trial is the primary acquisition/activation mechanism.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Fieldcode sells AI-powered field service management (FSM) software delivered as multi-tenant cloud SaaS with a Zero-Touch automation model. The platform combines browser-based Workplace and Admin Panel applications with an iOS/Android mobile app to automate work assignment, scheduling, dispatch, route optimization, and field service execution for service organizations. It is augmented by Voice AI agents for 24/7 call handling, a Customer Portal for self-service booking, Fieldcode Plus modules for asset/contract/inventory/partner management, and a Routing Developer API for custom integrations.

Product overview

Fieldcode is a cloud-based Field Service Management (FSM) software platform with Zero-Touch automation, consisting of three core applications: the Fieldcode Workplace (browser app for managing events throughout the delivery cycle), Fieldcode Admin Panel (browser app for configuration and automation), and Fieldcode Mobile App (smartphone app for field technicians). The platform is augmented by Fieldcode Plus modules covering Asset Management, Contract Management, Inventory Management, and Partner Management. Key AI-powered features include Voice AI Agents for automated call handling, AI-powered Scheduling & Dispatching, and Real-time Route Optimization. Additional offerings include a Customer Portal for self-service booking, Workflow Automation tools, and a Routing Developer API for custom integrations. The platform targets service organizations across industries including HVAC, telecommunications, manufacturing, healthcare, and property management.

Differentiator

Problem solved

Functional benefit

Brands

• Fieldcode Plus: Operational management module centralizing assets, inventory, contracts, and partner management.
• Fieldcode Zero-Touch FSM

Products and services

• Fieldcode Core Platform Cloud-based AI-powered field service management (FSM) software delivered as multi-tenant SaaS that automates work assignment, scheduling, routing, dispatch, and field service execution for service organizations. Combines the browser-based Workplace and Admin Panel applications with the Fieldcode Mobile App to deliver Zero-Touch automation across the entire service delivery cycle.
• Fieldcode Mobile App Smartphone application for field technicians (iOS and Android) that delivers jobs and events with guided workflows, real-time reporting, and status updates from the job site. Available on the Apple App Store (id 1640510591) and Google Play (com.fieldcode.fma).
• Fieldcode Customer Portal

Quantifiable outcome

• Reduction of manual dispatching efforts
• +5 more outcomes

Named customers12 records

Segments9 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability8 records

Feature9 records

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• ServiceNow Field Service Management: ServiceNow bundles FSM into its broader enterprise workflow platform, targeting large IT and field service organizations. It competes directly with Fieldcode on enterprise deployments and has substantially more resources and a larger installed base.
• Salesforce Field Service (formerly ClickSoftware): Salesforce Field Service (built on ClickSoftware technology) is a leading FSM offering for enterprise and mid-market, integrated into the Salesforce CRM platform. Fieldcode's AI-native Zero-Touch approach directly targets the same buyer profile that Salesforce Field Service serves.
• Microsoft Dynamics 365 Field Service: Microsoft Dynamics 365 Field Service is part of the broader Dynamics 365 business applications suite, targeting mid-market and enterprise field service organizations. It competes with Fieldcode on AI scheduling, dispatch, and mobile workforce capabilities.
• ServiceTitan: ServiceTitan is a leading FSM platform for the trades (HVAC, plumbing, electrical) and is one of the largest pure-play FSM vendors by valuation and customer count. Fieldcode's HVAC vertical and mid-market positioning create direct overlap.

Direct peers

• IFS Field Service Management: IFS provides enterprise-grade FSM as part of its broader ERP suite, with deep functionality in asset-centric industries (manufacturing, energy, aerospace) that overlap with Fieldcode's vertical targets. It is a comparable specialist with a similar industry-vertical focus.
• Praxedo: Praxedo is a European-headquartered FSM SaaS provider serving utility, telecom, and field service organizations. It is one of Fieldcode's closest comparables by origin, customer profile, and product scope (scheduling, dispatch, mobile workforce).
• ServiceMax (PTC): ServiceMax, now part of PTC, is an asset-centric FSM platform focused on equipment-intensive industries (manufacturing, medical devices, energy) that overlap directly with Fieldcode's vertical segments. It is a strong comparable for AI-driven scheduling and asset-driven service models.
• Jobber: Jobber is a SaaS FSM platform targeting small and mid-sized service businesses (cleaning, HVAC, landscaping) with self-serve onboarding and per-user pricing. It is comparable to Fieldcode's Start and Business tiers and similar product-led GTM motion.
• FieldAware: FieldAware is a cloud-native FSM platform for mid-market service organizations with scheduling, dispatch, and mobile workflows. It targets a similar buyer profile as Fieldcode's mid-market vertical segments.
• Workiz: Workiz is a SaaS FSM platform for field service businesses with self-serve signup, per-user pricing, and a focus on SMB and mid-market service companies. It is comparable to Fieldcode's product-led, multi-language approach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/fieldcode
• LinkedInlinkedin.com/company/fieldcode
• Instagraminstagram.com/fieldcode.official
• Xx.com/Fieldcode1

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fieldcode