Developer docs
API playgroundTry for free, no card

Search company profiles

Senior Care Authority

Full company profile

uuid0005ops

Namestring
Senior Care Authority
Legal namestring
Senior Care Authority LLC
Company typeenum
Private
Founded yearint
2009
Descriptiontext

Senior Care Authority is a U.S.-based eldercare consulting and senior living placement franchise company founded in 2009 by Frank Samson and headquartered in Petaluma, California (with a corporate presence in Incline Village, Nevada, as Senior Care Authority LLC). The company helps families navigate senior care decisions — including assisted living, memory care, residential care homes, skilled nursing, independent living, respite care, hospice, and continuing care retirement communities — through a network of independently owned and operated franchise locations staffed by Certified Senior Advisors and Certified Dementia Practitioners. Services are provided to families at no cost; the company is compensated via referral arrangements with senior living communities and care providers.

The core product portfolio includes the flagship Senior Care Authority placement and consulting service, the Beyond Driving with Dignity senior driver-safety transition program (acquired May 2021), and the EASE Program, an employer-facing employee-assistance benefit for eldercare guidance. Content and brand-building assets include the Boomers Today Podcast (hosted by the founder) and The Aging Boomers Book, supported by a multi-channel marketing stack spanning SEO, organic social, email, podcast, and franchisee-driven local PR.

The business model is exclusively franchise-based within the United States, with the corporate entity collecting franchise fees and royalties while franchisees capture placement-fee revenue from senior living providers. Beyond consumers, the company pursues B2B distribution through the EASE Program for employer-sponsored eldercare benefits, and has formal credentialing partnerships including one with the National Council of Certified Dementia Practitioners. No proprietary technology platform, AI/ML capabilities, or external institutional investment have been disclosed.

Short descriptiontext

Senior Care Authority is a U.S. franchise-based eldercare consulting and senior living placement company that helps families navigate assisted living and memory care decisions through a network of independently owned locations generating revenue via referral fees.

Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
101–250
akta.pro rankint
HeadquartersPetaluma, United States
HQ citystring
Petaluma
HQ countrystring
United States
HQ regionstring
North America
Markets served

Serves global market

Offices2 records

Each record includes

City, Country, Type, Description, Source

Keyword5 values
senior living placement, eldercare consulting, memory care guidance, family caregiving support, assisted living advisory
Industry3 codes
1Housing & Placement Coordination (Assisted Living, Memory Care, SNF)
CodeHSABAIALPrimaryYes
2Senior Living & 55+ Community Brokerage
CodeBPAJAAAHPrimaryNo
3Elder Services & Aging Support
CodeBPAGAEAFPrimaryNo
NAICS code2 codes
  • Services for the Elderly and Persons with Disabilities624120
  • Services for the Elderly and Persons with Disabilities62412
SIC code2 codes
  • Services-Management Consulting Services8742
  • Real Estate Agents & Managers (For Others)6531
Product category
Eldercare Consulting & Senior Living Placement
GTM motion1 record

Each record includes

Type, Description, Source

Revenue model1 record
1Referral/Placement Fees from Senior Living Communities
TypeAffiliate Referral
Description

Senior Care Authority provides consulting and placement services to families at no cost. The company generates revenue through referral fees or partnerships with senior living communities, care facilities, and other eldercare providers who pay for qualified referrals.

seniorcareauthority.com
Marketing channels7 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels1 record

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components4 values
Personnel, Marketing or Sales, Operations, Others
GTM typeB2B and B2C
B2B and B2C
Offering typeServices
Services
Core offering1 text field

Senior Care Authority provides eldercare consulting and senior living placement services through a network of franchise locations. Certified Senior Advisors and Dementia Practitioners guide families through assisted living, memory care, residential care homes, skilled nursing, independent living, respite care, hospice, and continuing care retirement community options. Services are offered at no cost to families and include advocacy, family coaching, accompanied facility tours, the Beyond Driving with Dignity program, and the EASE employer benefit program.

Differentiator
Functional benefit
Problem solved
Quantifiable outcome1 value
  • 30 franchisees trained and deployed nationwide for Beyond Driving with Dignity program as of 2021
Product overview1 text field

Senior Care Authority operates as a unified eldercare consulting and senior living placement platform offering multiple interconnected services. The core offering consists of senior living guidance and eldercare consulting delivered through a network of Certified Senior Advisors across franchise locations. The product portfolio includes the Beyond Driving with Dignity program (acquired in 2021) for senior driver safety transition, and the EASE Program for employer-based eldercare assistance. Educational resources include the Boomers Today Podcast and The Aging Boomers Book. The company functions as a B2C and B2B2C service business, connecting families with appropriate senior living options including assisted living, memory care, residential care homes, skilled nursing facilities, independent living, respite care, hospice care, and continuing care retirement communities.

Product and service4 records
1Senior Living Placement & Eldercare Consulting
CategoryEldercare Consulting
Description

Core consulting service in which Certified Senior Advisors and Dementia Practitioners guide families through senior living options including assisted living, memory care, residential care homes, skilled nursing, independent living, respite care, hospice, and continuing care retirement communities. Includes accompanied facility tours and real-time feedback.

2Advocacy & Family Coaching
CategoryEldercare Consulting
Description

Ongoing support service for families navigating complex senior care decisions, providing advocacy and coaching through care transitions.

3Beyond Driving with Dignity
CategorySenior Driver Safety
Description

A facilitated program that helps older adults and families address driver safety concerns through guided self-assessment, personalized transition planning, and mobility alternatives.

4EASE Program (Employee Assistance Solutions for Eldercare)
CategoryEmployer Eldercare Benefits
Description

An employer benefit program that helps employees and their families navigate senior care challenges through expert placement assistance and eldercare consulting from Certified Senior Advisors.

Scale indicator3 records

Each record includes

Type, Value, Description, Source

Partnership2 partners
Strategic tierCoreTypeStrategic or Co-development PartnerAnnounced on2020-06-30
Description

Senior Care Authority has aligned with the NCCDP to educate franchisees and staff on dementia care. The partnership provides certification programs for Certified Dementia Practitioners, ensuring advisors have specialized training to serve families dealing with Alzheimer's and dementia-related care decisions.

Strategic tierCoreTypeStrategic or Co-development Partner
Description

Senior Care Authority acquired the Beyond Driving with Dignity program, a nationally recognized initiative that helps seniors transition from driving to passenger status. The program is designed to reduce traffic-related injuries and fatalities among older adults through guided self-assessment and personalized transition planning.

Recent move6 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight5 records

Each record includes

Type, Description

Peers10 records
TypeDirect peer
Description

Largest senior living referral and advisory network in the United States, connecting families with assisted living, memory care, and other senior living options. Operates as a scaled online and telephonic platform that competes directly with Senior Care Authority's concierge placement model.

TypeDirect peer
Description

Franchise-based senior placement and advisory company that connects families with assisted living, memory care, and in-home care options in local markets. Closest franchise-system competitor to Senior Care Authority with similar concierge placement model.

TypeDirect peer
Description

Franchise network of senior living advisors helping families navigate assisted living, memory care, and other senior care options. Operates on the same referral-based fee model as Senior Care Authority with locally owned franchisees serving local markets.

TypeDirect peer
Description

Senior placement franchise system helping families find assisted living, memory care, and in-home care. Directly comparable to Senior Care Authority as a franchise-based eldercare advisory and placement organization with local franchisees.

TypeDirect peer
Description

Regional senior placement service in Texas helping families navigate assisted living and memory care options. Comparable concierge placement model with local market focus, similar referral fee structure.

TypeEmerging player
Description

Online senior care referral platform providing content, reviews, and matching services across assisted living, memory care, and home care. Competes with SCA's placement service via digital-first model rather than field-based advisors.

TypeBroad incumbent
Description

Established senior care franchise providing in-home care and senior living placement across the United States. Comparable franchise model with broader service portfolio including home care and care coordination.

TypeBroad incumbent
Description

Large home care franchise networks serving seniors with in-home personal care, memory care, and hospice support. Adjacent services to Senior Care Authority's placement and consulting offering, serving overlapping elderly population.

TypeBroad incumbent
Description

Senior home care franchise providing in-home assistance, companionship, and specialized care for elderly clients. Comparable franchise model in the senior care services category with shared target demographic.

TypeEmerging player
Description

Online directory and review platform for senior living communities with consumer matching services. Digital-only alternative to Senior Care Authority's local concierge placement approach.

Market position
Strengths5 records

Each record includes

Headline, Details, Source

Weaknesses5 records

Each record includes

Headline, Details, Source

Competitive moat4 records

Each record includes

Type, Details

Key risks6 records

Each record includes

Headline, Details, Source

Key highlights7 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Named customers3 records

Each record includes

Name, Industry, Type, Use case, Source, UUID

Segment2 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile3 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
No
API detail
Has APIbool
No

Docs URL, Description

AI maturity
App detail

Has app

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles5 records

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

No data
No data
Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Senior Care Authority

Eldercare Consulting & Senior Living Placementseniorcareauthority.com

Senior Care Authority is a U.S. franchise-based eldercare consulting and senior living placement company that helps families navigate assisted living and memory care decisions through a network of independently owned locations generating revenue via referral fees.

What Senior Care Authority does

Senior Care Authority is a U.S.-based eldercare consulting and senior living placement franchise company founded in 2009 by Frank Samson and headquartered in Petaluma, California (with a corporate presence in Incline Village, Nevada, as Senior Care Authority LLC). The company helps families navigate senior care decisions — including assisted living, memory care, residential care homes, skilled nursing, independent living, respite care, hospice, and continuing care retirement communities — through a network of independently owned and operated franchise locations staffed by Certified Senior Advisors and Certified Dementia Practitioners. Services are provided to families at no cost; the company is compensated via referral arrangements with senior living communities and care providers.

The core product portfolio includes the flagship Senior Care Authority placement and consulting service, the Beyond Driving with Dignity senior driver-safety transition program (acquired May 2021), and the EASE Program, an employer-facing employee-assistance benefit for eldercare guidance. Content and brand-building assets include the Boomers Today Podcast (hosted by the founder) and The Aging Boomers Book, supported by a multi-channel marketing stack spanning SEO, organic social, email, podcast, and franchisee-driven local PR.

The business model is exclusively franchise-based within the United States, with the corporate entity collecting franchise fees and royalties while franchisees capture placement-fee revenue from senior living providers. Beyond consumers, the company pursues B2B distribution through the EASE Program for employer-sponsored eldercare benefits, and has formal credentialing partnerships including one with the National Council of Certified Dementia Practitioners. No proprietary technology platform, AI/ML capabilities, or external institutional investment have been disclosed.

Senior Care Authority firmographics

Firmographics
Name
Senior Care Authority
Legal name
Senior Care Authority LLC
Website
https://seniorcareauthority.com
Company type
Private
Founded year
2009
Operating status
Operating
Headcount range
101–250 employees
Short description
Senior Care Authority is a U.S. franchise-based eldercare consulting and senior living placement company that helps families navigate assisted living and memory care decisions through a network of independently owned locations generating revenue via referral fees.
Ownership category
akta.pro rank

Senior Care Authority industry classification

Industry
Product category
Eldercare Consulting & Senior Living Placement
NAICS
Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)
SIC
Services-Management Consulting Services (8742), Real Estate Agents & Managers (For Others) (6531)
akta.pro primary industry
Housing & Placement Coordination (Assisted Living, Memory Care, SNF) (HSABAIAL)
akta.pro secondary industries
Senior Living & 55+ Community Brokerage (BPAJAAAH), Elder Services & Aging Support (BPAGAEAF)

Keywords

  • Senior living placement
  • Eldercare consulting
  • Memory care guidance
  • Family caregiving support
  • Assisted living advisory

Where Senior Care Authority is headquartered

Location

Headquarters

HQ city
Petaluma
HQ country
United States
HQ region
North America

Offices2 records

Markets served

Senior Care Authority business model

Business model
GTM type
B2B and B2C
Offering type
Services
Cost components
Personnel, Marketing or Sales, Operations, Others

Revenue model

  1. Referral/Placement Fees from Senior Living Communities: Senior Care Authority provides consulting and placement services to families at no cost. The company generates revenue through referral fees or partnerships with senior living communities, care facilities, and other eldercare providers who pay for qualified referrals.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Senior Care Authority product offering

Product offering

Core offering

Senior Care Authority provides eldercare consulting and senior living placement services through a network of franchise locations. Certified Senior Advisors and Dementia Practitioners guide families through assisted living, memory care, residential care homes, skilled nursing, independent living, respite care, hospice, and continuing care retirement community options. Services are offered at no cost to families and include advocacy, family coaching, accompanied facility tours, the Beyond Driving with Dignity program, and the EASE employer benefit program.

Product overview

Senior Care Authority operates as a unified eldercare consulting and senior living placement platform offering multiple interconnected services. The core offering consists of senior living guidance and eldercare consulting delivered through a network of Certified Senior Advisors across franchise locations. The product portfolio includes the Beyond Driving with Dignity program (acquired in 2021) for senior driver safety transition, and the EASE Program for employer-based eldercare assistance. Educational resources include the Boomers Today Podcast and The Aging Boomers Book. The company functions as a B2C and B2B2C service business, connecting families with appropriate senior living options including assisted living, memory care, residential care homes, skilled nursing facilities, independent living, respite care, hospice care, and continuing care retirement communities.

Differentiator

Problem solved

Functional benefit

Products and services

  • Senior Living Placement & Eldercare Consulting Core consulting service in which Certified Senior Advisors and Dementia Practitioners guide families through senior living options including assisted living, memory care, residential care homes, skilled nursing, independent living, respite care, hospice, and continuing care retirement communities. Includes accompanied facility tours and real-time feedback.
  • Advocacy & Family Coaching Ongoing support service for families navigating complex senior care decisions, providing advocacy and coaching through care transitions.
  • Beyond Driving with Dignity A facilitated program that helps older adults and families address driver safety concerns through guided self-assessment, personalized transition planning, and mobility alternatives.
  • EASE Program (Employee Assistance Solutions for Eldercare) An employer benefit program that helps employees and their families navigate senior care challenges through expert placement assistance and eldercare consulting from Certified Senior Advisors.

Quantifiable outcome

  • 30 franchisees trained and deployed nationwide for Beyond Driving with Dignity program as of 2021

Companies that use Senior Care Authority

Customer profile

Named customers3 records

Segments2 records

Ideal customer profiles3 records

Senior Care Authority technology and API

Technology

Technology focussed No

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Senior Care Authority partnerships and signals

Strategic signal

Partnerships

Two partnerships are on record, tiered core.

  • National Council of Certified Dementia Practitioners (NCCDP)coreStrategic or Co-development Partner · 30 June 2020Senior Care Authority has aligned with the NCCDP to educate franchisees and staff on dementia care. The partnership provides certification programs for Certified Dementia Practitioners, ensuring advisors have specialized training to serve families dealing with Alzheimer's and dementia-related care decisions.
  • Beyond Driving with DignitycoreStrategic or Co-development PartnerSenior Care Authority acquired the Beyond Driving with Dignity program, a nationally recognized initiative that helps seniors transition from driving to passenger status. The program is designed to reduce traffic-related injuries and fatalities among older adults through guided self-assessment and personalized transition planning.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Senior Care Authority competitors and assessment

Company assessment

Direct peers

  • A Place for Mom: Largest senior living referral and advisory network in the United States, connecting families with assisted living, memory care, and other senior living options. Operates as a scaled online and telephonic platform that competes directly with Senior Care Authority's concierge placement model.
  • Oasis Senior Advisors: Franchise-based senior placement and advisory company that connects families with assisted living, memory care, and in-home care options in local markets. Closest franchise-system competitor to Senior Care Authority with similar concierge placement model.
  • Assisted Living Locators: Franchise network of senior living advisors helping families navigate assisted living, memory care, and other senior care options. Operates on the same referral-based fee model as Senior Care Authority with locally owned franchisees serving local markets.
  • CarePatrol: Senior placement franchise system helping families find assisted living, memory care, and in-home care. Directly comparable to Senior Care Authority as a franchise-based eldercare advisory and placement organization with local franchisees.
  • Senior Living Specialists: Regional senior placement service in Texas helping families navigate assisted living and memory care options. Comparable concierge placement model with local market focus, similar referral fee structure.

Emerging players

  • Caring.com: Online senior care referral platform providing content, reviews, and matching services across assisted living, memory care, and home care. Competes with SCA's placement service via digital-first model rather than field-based advisors.
  • SeniorAdvisor.com: Online directory and review platform for senior living communities with consumer matching services. Digital-only alternative to Senior Care Authority's local concierge placement approach.

Broad incumbents

  • Amada Senior Care: Established senior care franchise providing in-home care and senior living placement across the United States. Comparable franchise model with broader service portfolio including home care and care coordination.
  • ComForCare / Home Instead: Large home care franchise networks serving seniors with in-home personal care, memory care, and hospice support. Adjacent services to Senior Care Authority's placement and consulting offering, serving overlapping elderly population.
  • Right at Home: Senior home care franchise providing in-home assistance, companionship, and specialized care for elderly clients. Comparable franchise model in the senior care services category with shared target demographic.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Senior Care Authority social profiles

Digital presence

Senior Care Authority financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Senior Care Authority leadership team

Management profile

Number of profiles

Profiles5 records

Senior Care Authority funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Senior Care Authority M&A and investment

M&A and investment

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Senior Care Authority

What does Senior Care Authority do?

Senior Care Authority provides eldercare consulting and senior living placement services through a network of franchise locations. Certified Senior Advisors and Dementia Practitioners guide families through assisted living, memory care, residential care homes, skilled nursing, independent living, respite care, hospice, and continuing care retirement community options. Services are offered at no cost to families and include advocacy, family coaching, accompanied facility tours, the Beyond Driving with Dignity program, and the EASE employer benefit program.

Is Senior Care Authority a public or private company?

Senior Care Authority is a private company. It is classified as founder individual operated bootstrapped and is currently operating.

When was Senior Care Authority founded?

Senior Care Authority was founded in 2009. It employs 101 to 250 people.

Where is Senior Care Authority based?

Senior Care Authority is headquartered in Petaluma, United States, in the North America region.

How does Senior Care Authority make money?

One revenue line is on record: referral/Placement Fees from Senior Living Communities.

Who are Senior Care Authority's main competitors?

Direct peers on record are A Place for Mom, Oasis Senior Advisors, Assisted Living Locators, CarePatrol and Senior Living Specialists. Emerging players are Caring.com and SeniorAdvisor.com. Broad incumbents are Amada Senior Care, ComForCare / Home Instead and Right at Home.

Does Senior Care Authority have an API?

No public API is recorded for Senior Care Authority.

What industry is Senior Care Authority in?

Senior Care Authority's product category is Eldercare Consulting & Senior Living Placement. Its primary akta.pro industry code is HSABAIAL, Housing & Placement Coordination (Assisted Living, Memory Care, SNF), with a secondary code of BPAJAAAH, Senior Living & 55+ Community Brokerage. Its NAICS code is 624120 and its SIC code is 8742.

Unlock the full company data

50 free credits on sign-up, no credit card required.

Contact sales
Live signals
EIN PresswireSenior Care Authority Expands with New Franchise Location Serving KentuckianaSenior Care Authority opened a new franchise location in Kentuckiana, led by Patrick Lynch, a certified senior advisor with over 15 years of experience. The company offers free placement services for assisted living and memory care, with fees covered by partner communities. Lynch aims to provide personalized guidance to families navigating senior care decisions.NewsfileSenior Care Authority Releases Father's Day Guide with 10 Warning Signs that Aging Parents Need SupportSenior Care Authority released a Father's Day guide listing 10 warning signs that aging parents may need support, including memory changes, mobility issues, and caregiver burnout. The guide cites CDC data that 6.9 million Americans aged 65+ live with dementia and notes that falls are the leading cause of injury for adults 65 and older.NewsfileSenior Care Authority Kicks off Alzheimer's and Brain Awareness Month with Six Science-Backed Habits That May Help Reduce Dementia RiskSenior Care Authority launched Alzheimer's and Brain Awareness Month with six science-backed habits to reduce dementia risk. The company cites the 2024 Lancet Commission finding that 45% of dementia cases are preventable, and notes 7.4 million Americans aged 65+ live with Alzheimer's, projected to reach 13 million by 2050.NewsfileSenior Care Authority Highlights the Growing Strain on Families Caring for Loved Ones Across Generations as Mother's Day ApproachesSenior Care Authority urges families to use Mother's Day to notice subtle changes in aging parents, citing advisor Mary Molnar's experience juggling her mother's care while raising three children. The organization highlights patterns like memory lapses and medication issues as early warning signs. It emphasizes that early conversations can prevent crisis-driven decisions.Senior Care AuthorityDental Franchise: Investment Cost, Requirements, Pros & ConsThe article discusses the investment, operational, and regulatory aspects of starting a dental franchise, including costs, support systems, and requirements. It highlights popular dental franchise brands and the pros and cons associated with franchise ownership. Additionally, it covers the franchise model of Senior Care Authority, which operates in the senior care industry.GlobeNewswireSenior Care Authority Appoints Key ExecutivesSenior Care Authority announced appointments of Marcy Baskin, Rob Gandley, and Matt Gurwell to executive roles. CEO Frank M. Samson expressed confidence in the team, citing their expertise and shared mission to support franchise owners and families.PR NewswireSenior Care Authority and Sequoia Senior Solutions Presents Third Annual Living with Dementia ConferenceSenior Care Authority and Sequoia Senior Solutions are presenting their third annual Living with Dementia Conference on September 21, 2021. The virtual event features educational sessions from industry professionals covering topics such as estate planning, driving safety, and medication breakthroughs. Participation requires a $40 donation to the Walk to End Alzheimer's.PR NewswireSenior Care Authority Named a Best Franchise CultureSenior Care Authority, a senior placement and eldercare consulting franchise founded in 2009, has been named a top franchise by Franchise Business Review in its 2021 Best Franchise Cultures report. The recognition is based on surveys of 224 franchise brands representing nearly 25,000 franchise owners, evaluating areas such as leadership, core values, and franchisee satisfaction. Founder and CEO Frank Samson stated the recognition validates the company's commitment to supporting franchisees through challenges including the COVID-19 pandemic.PR NewswireSenior Care Authority Acquires Nationally Recognized Program to Keep Seniors SafeSenior Care Authority has acquired the 'Beyond Driving with Dignity' program, becoming its exclusive provider to assist seniors and families in managing age-related driving skills. The company is currently training its 70-unit franchise network across 23 states, with all locations expected to offer the service by Summer 2021.PR NewswireSenior Care Authority Named a Top 50 Franchise for Women by Franchise Business ReviewSenior Care Authority was named a top 50 franchise for women by Franchise Business Review in its 2021 annual report. The recognition was based on survey data from 8,453 female franchise owners who rated the company highly in categories such as training, support, and leadership. This acknowledgment highlights the brand's commitment to supporting its predominantly female franchisee base.