PatientLink
PatientLink is a bootstrapped Oklahoma City healthcare IT company that captures patient intake data via paper scanning, online forms, and digital check-in, then delivers structured data directly into EHR systems across hundreds of U.S. hospitals and clinics.
- Company typePrivate
- Founded1999
- HeadquartersOklahoma City, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What PatientLink does
PatientLink Enterprises, Inc., founded in 1999 by Debi Willis and headquartered in Oklahoma City, develops patient data collection and EHR integration software used by healthcare organizations across the United States. Its platform captures patient information via three complementary intake methods: PatientLink Scan (paper forms digitized at the point of scanning into discrete structured data), PatientLink Online (web-based digital forms completed pre-visit), and PatientLink 360 (an end-to-end check-in solution covering reminders, demographics, e-signatures, payments, and clinical intake). All three products route structured data directly into EHR systems (Veradigm, Allscripts, Cerner, Greenway, Athena, Epic, Oracle Health, GE Healthcare, eClinicalWorks, Meditech) through HL7 and FHIR APIs. The MyLinks sub-brand, a free patient-facing application built on FHIR standards, allows consumers to aggregate, store, and share records from multiple providers and was awarded first place in the 2017 ONC Consumer Health Data Aggregator Challenge.
The company operates a direct sales-led go-to-market with enterprise, mid-market, and inside-sales motions, supplemented by conference presence (HIMSS, Veradigm Customer Summit, HL7 FHIR Roundtables) and content marketing. Pricing is subscription-based and customized to client size and workflow requirements, structured as multi-year contracts with no disclosed public pricing. PatientLink serves hundreds of hospitals and clinics and reports tens of thousands of daily users across primary care, multi-specialty groups, behavioral health, FQHCs, academic medical centers, and health systems; named customers include Barrow Brain and Spine (12+ year tenure), LSU Healthcare Network, Catholic Medical Center, Penobscot Community Healthcare, and a major Allscripts client reporting 67% data-entry reduction.
The business is privately held, bootstrapped, and founder-led, with no disclosed institutional funding rounds, M&A, or parent company. PatientLink holds two U.S. patents (7,487,102 and 7,941,328) covering its patient-to-EHR data delivery methodology and has won multiple industry awards, including three Allscripts Developer Program honors (2018 Patient Engagement, 2019 Technical Innovation, 2020 COVID-19 Innovator) and the ONC's 2017 Consumer Health Data Aggregator Challenge. The company's strategic direction is centered on extending MyLinks into patient assistance and clinical research (via NeedyMeds and Elligo Health Research partnerships), expanding SDOH and quality-measure data collection use cases, and maintaining deep integration across the dominant EHR installed base.
PatientLink firmographics
Firmographics- Name
- PatientLink
- Legal name
- PatientLink Enterprises, Inc.
- Website
- https://mypatientlink.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- PatientLink is a bootstrapped Oklahoma City healthcare IT company that captures patient intake data via paper scanning, online forms, and digital check-in, then delivers structured data directly into EHR systems across hundreds of U.S. hospitals and clinics.
- Ownership category
- akta.pro rank
PatientLink industry classification
Industry- Product category
- Healthcare Patient Data Collection & EHR Integration Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)
- akta.pro secondary industries
- Patient-Mediated Exchange & Personal Health Data Access (Blue Button, SMART on FHIR) (HLACABAN), EHR/EMR Integration & Interoperability Middleware (HL7/FHIR) (HLALAKAD)
Keywords
Where PatientLink is headquartered
LocationHeadquarters
- HQ city
- Oklahoma City
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
PatientLink business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Subscription Services: Subscription-based pricing model for access to PatientLink Scan, Online, and 360 platforms. Pricing is customized based on hospital system's size, workflows, and specific operational needs. No hidden fees, no forced features or advertisements. Multiple service tiers available.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Custom subscription pricing tailored to organization size and needs |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels7 records
PatientLink product offering
Product offeringCore offering
PatientLink develops and sells healthcare patient data collection and EHR integration software that captures patient information via multiple methods (paper scanning, online forms, mobile) and delivers discrete structured data directly into Electronic Health Record systems. The portfolio includes PatientLink Scan, PatientLink Online, and PatientLink 360 for provider organizations, plus the free MyLinks consumer application for patients to aggregate and share their health records using FHIR standards. The software integrates with major EHR systems (Veradigm, Allscripts, Cerner, Epic, Athena, etc.) via HL7 and FHIR APIs and is sold on a subscription basis to hospitals, clinics, and physician practices across the United States.
Product overview
PatientLink offers a unified platform of patient data collection and engagement solutions consisting of three core products: PatientLink Scan (paper-based scanning with OCR/data extraction), PatientLink Online (web-based digital intake forms), and PatientLink 360 (comprehensive patient check-in combining online pre-visit and on-site check-in). All three products capture patient information and deliver discrete structured data directly into EHR systems. The portfolio also includes the MyLinks sub-brand, a free patient-facing application that enables consumers to aggregate and control their personal health records across multiple providers using FHIR standards. Additional capabilities include Scored Assessments, Custom Development services, Research data collection, and Quality Measures tracking.
Differentiator
Problem solved
Functional benefit
Brands
- MyLinks: A free, cloud-based patient-facing application that allows patients to gather, aggregate, and share their personal health records from multiple healthcare providers, participate in research studies, and connect with caregivers using FHIR standards.
Products and services
- PatientLink Scan Paper-based patient data collection solution where patients complete scannable clinical, SDOH, Medicare, disease management, quality measure, and satisfaction forms. As forms are scanned, proprietary technology digitizes them and extracts discrete data elements, sending clinical data directly into the EHR as structured data — designed for healthcare provider organizations whose patients prefer low-tech intake options.
- PatientLink Online Web-based patient intake solution enabling patients to complete clinical forms from home, office, or clinic using any web-enabled device. Forms are customized to clinic workflows and data flows directly into the EHR as discrete structured data. Includes electronic signature capture and health intake forms — designed for healthcare provider organizations seeking digital pre-visit intake.
- PatientLink 360 Full-spectrum patient check-in solution enabling self check-in from home or clinic via computer, tablet, kiosk, or smartphone. Includes automated email/SMS appointment reminders, appointment-specific forms, demographic updates, co-pay collection, e-signatures, and health intake forms — with data flowing directly into EHR/PM as discrete structured data. Designed for healthcare provider organizations seeking comprehensive pre-visit and on-site patient engagement.
- MyLinks Free, cloud-based patient-facing application allowing patients to gather medical records from all their healthcare providers using FHIR APIs, store them securely, and share with doctors, researchers, family, and caregivers. Enables patients to participate in research studies and connect with other patients — designed for individual consumers seeking to aggregate and control their personal health records.
Quantifiable outcome
- Reduces patient intake time from 10-15 minutes to 10-15 seconds
- +5 more outcomes
Companies that use PatientLink
Customer profileNamed customers14 records
Segments6 records
Ideal customer profiles3 records
PatientLink technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration15 records
AI capability2 records
Feature6 records
PatientLink partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered strategic and core.
- NeedyMedsstrategicCollaboration between PatientLink's MyLinks and NeedyMeds to empower and assist patients with gathering/managing health data and accessing patient assistance programs. Both companies offer free services to users focused on patient empowerment in healthcare journey.
- Center for Life ManagementcoreNew Hampshire behavioral health organization working with PatientLink since 2019 to implement SDOH data collection using scan-based forms. Solution deployed to collect and verify SDOH data more readily.
- Greater Nashua Mental HealthcoreNew Hampshire behavioral health organization partnered with PatientLink to implement SDOH data collection forms. Over 100 years of collective service with Center for Life Management.
- Elligo Health ResearchcorePartnership connecting physicians and patients to treatment options and clinical research opportunities. Elligo brings together sponsors, physicians, patients and CROs to improve clinical trial access, with PatientLink enabling patient data collection and enrollment for research.
- Centers for Disease Control and Prevention (CDC)strategicPartnership with CDC and American College of Preventive Medicine to create EHR Clinical Decision Support Tool based on CDC STEADI toolkit for fall risk assessment in older adults. Tool integrated into GE Centricity EHR.
- Oklahoma University (OU) MedicinestrategicOU Medicine physicians tested and validated the CDC STEADI-based fall risk assessment tool in primary care practices. Provided feedback for usability and technical improvements.
- AllscriptscoreStrategic partnership since 2008 integrating PatientLink with Allscripts Professional, Sunrise, and TouchWorks EHR systems. Combined solutions automate patient data collection with structured data flowing directly into Allscripts systems. PatientLink has been awarded multiple Allscripts Developer Program awards including Technical Innovation Award (2019) and Patient Engagement Award (2018).
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
PatientLink competitors and assessment
Company assessmentDirect peers
- Kyruus: Kyruus provides provider search, scheduling, and patient access/intake solutions for health systems, with EHR integrations overlapping PatientLink's enterprise health-system segment.
- NexHealth: NexHealth offers a patient experience platform with online scheduling, digital forms, and EHR-synced records, directly competing for PatientLink's mid-market and SMB practice customers.
- Solutionreach: Solutionreach focuses on patient engagement, communication, and intake for small and mid-sized practices, a core segment also targeted by PatientLink's inside-sales motion.
- Luma Health: Luma Health offers a patient success platform spanning intake, scheduling, telehealth, and messaging, integrated with major EHRs. It competes with PatientLink for mid-market and enterprise digital front-door deals.
- Phreesia: Phreesia is a leading patient intake, check-in, and engagement platform with deep EHR integrations (Epic, Cerner, Athena, etc.). It is the closest direct competitor to PatientLink 360 in mid-market and enterprise practices.
- Relatient: Relatient provides patient engagement, intake, and communication solutions to medical groups and health systems with EHR-integrated scheduling, reminders, and digital forms, overlapping directly with PatientLink Online and 360.
Emerging players
- Collectly: Collectly focuses on patient billing, statements, and digital intake. It overlaps with the financial and intake portions of PatientLink 360 in small and mid-sized practices.
- Curogram: Curogram provides patient communication, intake, and telehealth workflows for medical practices, with EHR integration overlap to PatientLink Online and 360.
Others
- Redox: Redox is a healthcare API and interoperability platform connecting EHRs with third-party apps. It is adjacent infrastructure that both competes with and enables PatientLink-style integration layers.
Broad incumbents
- Epic Systems (MyChart): Epic's MyChart provides native patient portal, intake, and check-in bundled with the Epic EHR. It is the dominant broad incumbent whose growing native capabilities are PatientLink's primary competitive headwind.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
PatientLink social profiles
Digital presencePatientLink compliance and trust
Trust signalCompliance2 records
PatientLink financial estimates
Financial estimateRevenue estimate
Valuation estimate
PatientLink leadership team
Management profileNumber of profiles
Profiles3 records
PatientLink funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PatientLink M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PatientLink
What does PatientLink do?
PatientLink develops and sells healthcare patient data collection and EHR integration software that captures patient information via multiple methods (paper scanning, online forms, mobile) and delivers discrete structured data directly into Electronic Health Record systems. The portfolio includes PatientLink Scan, PatientLink Online, and PatientLink 360 for provider organizations, plus the free MyLinks consumer application for patients to aggregate and share their health records using FHIR standards. The software integrates with major EHR systems (Veradigm, Allscripts, Cerner, Epic, Athena, etc.) via HL7 and FHIR APIs and is sold on a subscription basis to hospitals, clinics, and physician practices across the United States.
Is PatientLink a public or private company?
PatientLink is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was PatientLink founded?
PatientLink was founded in 1999. It employs 11 to 50 people.
Where is PatientLink based?
PatientLink is headquartered in Oklahoma City, United States, in the North America region.
How does PatientLink make money?
One revenue line is on record: software Subscription Services.
Who are PatientLink's main competitors?
Direct peers on record are Kyruus, NexHealth, Solutionreach, Luma Health, Phreesia and Relatient. Emerging players are Collectly and Curogram. Redox is listed as an others. Epic Systems (MyChart) is listed as a broad incumbent.
Does PatientLink have an API?
Yes. PatientLink facilitates connectivity and data transfer via HL7 and FHIR APIs. The company supports integration with multiple Electronic Health Record systems through these APIs. API documentation is restricted to existing customers only; public developer portal is not available.
What industry is PatientLink in?
PatientLink's product category is Healthcare Patient Data Collection & EHR Integration Software. Its primary akta.pro industry code is HLALABAJ, Patient Engagement, Education & Messaging Platforms (portal/CRM integrated), with a secondary code of HLACABAN, Patient-Mediated Exchange & Personal Health Data Access (Blue Button, SMART on FHIR). Its NAICS code is 518 and its SIC code is 7370.