GNMH

What GNMH does

Greater Nashua Mental Health Center (GNMH) is a 501(c)(3) nonprofit community mental health center headquartered in Nashua, New Hampshire, founded in 1920 and operating continuously for over 105 years. GNMH provides a comprehensive continuum of evidence-based behavioral health services spanning outpatient therapy (individual, couples, group), psychiatric evaluation and medication management, substance use disorder treatment using the Matrix Model and Medication-Assisted Therapy, Assertive Community Treatment (ACT), supported employment, homeless outreach, and specialized services for the Deaf and Hard of Hearing community statewide. It also operates two justice-system diversion programs — the Nashua Drug Court (since 2014, designated a National Mentor Treatment Court 2022-2024) and Community Connections Mental Health Court — plus the HOPE early psychosis program, Project RENEW for youth, and the InSHAPE wellness program for individuals with serious mental illness.

The organization's service platform is delivered across five physical locations in Nashua (administrative office on West Pearl Street; adult services and integrated primary care at 7 Prospect Street via the InteGreat Health partnership with Lamprey Health Care; child/adolescent/family services at 15 Prospect Street; intake and 24/7 Mobile Crisis Response at 5 Pine Street Extension; walk-in Open Access at 440 Amherst Street), supplemented by telehealth, a statewide 24/7 crisis call/text/chat line (NH Rapid Response Access Point), and traveling Deaf Services teams. Underlying technology is limited to standard telehealth and EHR systems; no proprietary software product or AI/ML capability is disclosed.

GNMH's revenue model combines insurance reimbursement (Medicaid, Medicare, private), county/state court and contract payments for justice programs, sliding-scale charity care (up to 100% discount for households at/below 300% of federal poverty), and charitable donations (including the annual Thrive Stride 5K). The organization is governed by a community board, led by CEO Cynthia Whitaker (PsyD, MLADC) with a full C-suite including CMO, CFO, CIO, COO, and VP-level HR and Quality/Compliance functions. Customer segments are diversified across adults/older adults, children/families, homeless individuals, the Deaf/Hard of Hearing community, and justice-involved populations, with referrals sourced from courts, hospitals, schools, and self-referrals.

Name

GNMH

Legal name

Greater Nashua Mental Health

Website

https://gnmhc.org

Company type

Private

Founded year

1920

Operating status

Operating

Headcount range

101–250 employees

Short description

Greater Nashua Mental Health Center (GNMH) is a 501(c)(3) nonprofit community mental health center founded in 1920 in Nashua, NH, providing evidence-based behavioral health, substance use, integrated primary care, and crisis services to adults, children, families, the Deaf/Hard of Hearing community, and justice-involved individuals across New Hampshire.

Ownership category

akta.pro rank

Product category

Community Behavioral Health Services

NAICS

Other Individual and Family Services (624190), Child and Youth Services (62411)

SIC

Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Mental Health & Crisis Support Services (BPAGAEAH)

akta.pro secondary industries

Behavioral Health Crisis Services Management (988/Hotlines/Mobile Crisis Coordination) (HLAEAHAK), Behavioral Health for Children & Adolescents (Youth Services) (HLAFACAL)

Keywords

• Behavioral health services
• Substance use treatment
• Community mental health
• Psychiatric medication management
• Crisis intervention services

Headquarters

HQ city

Nashua

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Insurance Reimbursement: Majority of services covered by health insurance including Medicaid, Medicare, and most private insurance plans. Services are billed through standard behavioral health billing processes.
2. Charity Care / Sliding Scale: Charity Care Program offers reduced fees up to 100% discount for households at or below 300% of federal poverty guidelines. Clients with no income receive 100% discount automatically.
3. Donations and Fundraising: Accepts charitable donations through checks, stock donations, wills/bequests, and donor-advised funds. Hosts annual Thrive Stride 5K fundraising event.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Greater Nashua Mental Health Center is a 501(c)(3) nonprofit community mental health center that provides comprehensive behavioral health services, including outpatient mental health therapy, psychiatric evaluation and medication management, substance use disorder treatment (using the Matrix Model and The Seven Challenges), Assertive Community Treatment (ACT), integrated primary and behavioral health care via the InteGreat Health program, crisis response (24/7 NH Rapid Response Access Point and Mobile Crisis Response Teams), housing assistance, supported employment, and specialized services for the Deaf and Hard of Hearing community.

Product overview

GNMH is a nonprofit mental health center providing a comprehensive array of mental health, substance use, and integrated health services to the Greater Nashua community since 1920. The organization operates as a unified service platform rather than a modular software product, offering approximately 20 distinct service programs including core clinical services (therapy, psychiatric evaluation, medication management), specialized programs (Assertive Community Treatment, InteGreat Health for integrated primary and behavioral care, InSHAPE wellness program), court-related programs (Nashua Drug Court, Community Connections Mental Health Court), youth and family services (Children/Adolescent services, Project RENEW, HOPE early psychosis program), accessibility services (Deaf & Hard of Hearing Services), crisis response (NH Rapid Response 24/7 crisis line, Mobile Crisis Response Teams), housing support (A Place To Live program), employment services, and community outreach (Homeless Outreach). The InteGreat Health program represents a key integration with Lamprey Health Care for combined primary care and behavioral health services. GNMH serves as a provider organization rather than a technology product company.

Differentiator

Problem solved

Functional benefit

Brands

• InteGreat Health: Integrated health program combining primary care and behavioral health services, implemented in collaboration with Lamprey Health Care in May 2018.
• A Place To Live
• InSHAPE
• The Empower Hour with GNMH

Products and services

• InteGreat Health Program An integrated health program that combines primary care, mental health, and substance use disorder services in one location, delivered in partnership with Lamprey Health Care. For GNMH clients aged 16 and older.
• InSHAPE Program A comprehensive, evidence-based health and wellness program designed to improve physical health and quality of life for individuals living with serious mental illness through nutritional education, certified personal training, healthy cooking skills, and smoking cessation support.
• Assertive Community Treatment (ACT) A team-based approach delivering comprehensive, flexible treatment and support to individuals with the most severe and persistent mental health challenges, bringing together professionals to address medications, finances, housing, and everyday challenges.
• Substance Misuse Recovery An array of outpatient services utilizing the Matrix Model, delivering evidence-based substance use disorder treatment including assessment, individual counseling, Intensive Outpatient Program (IOP), relapse prevention groups, Medication Assisted Therapy (MAT), and family counseling.
• Individual, Couples & Group Therapy Therapeutic services offered one-on-one, with partners, or in group settings providing safe spaces for recovery support.
• Services for Older Adults Community-based support programs for individuals aged 60 and older experiencing emotional, behavioral, family or marital difficulties, including psychiatric evaluation, medication management, and community support services.
• Deaf & Hard of Hearing Services Specialized mental health services delivered by Deaf and hearing professionals fluent in American Sign Language. GNMH is the only Community Mental Health Center in New Hampshire providing these specialized services with signing providers, serving all ages statewide.
• Homeless Outreach Program Services reaching out to homeless individuals with mental illness and/or substance misuse to ensure access to behavioral health care. Includes case management, housing support, and collaboration with the Greater Nashua Continuum of Care.
• Community Support Services Recovery-focused services supporting successful community integration, minimizing dependence on the mental health system, and improving functioning and quality of life through therapy, case management, medication management, and assistance with vocational and housing goals.
• Psychiatric Evaluation & Medication Management Comprehensive psychiatric assessment and ongoing medication management with holistic monitoring of drug effects and interactions within the context of overall health.
• Supported Employment Services Vocational services helping individuals with behavioral health disorders gain and maintain meaningful employment through individualized supports, skills assessment, job matching, and on-going assistance.
• Nashua Drug Court Treatment Program A diversion program providing structured treatment and support for individuals with substance use disorders facing incarceration. GNMH has been the provider since 2014. In April 2022, named one of only 10 National Mentor Treatment Courts by NADCP and U.S. Department of Justice.
• Community Connections Mental Health Court A collaborative project with Hillsborough County Court offering an alternative to incarceration for non-violent offenders with mental health disorders through recovery-based treatment to reduce recidivism and improve community safety.
• Child, Adolescent & Family Services Comprehensive mental health services for youth and families including individual, group and family therapy, psychiatric evaluation, substance use disorder services using The Seven Challenges program, Project RENEW, HOPE program for early psychosis, and Child Impact Program.
• NH Rapid Response Access Point 24/7 statewide behavioral health crisis support available via call, text, or chat. Connects individuals to Mobile Crisis Response Teams that can dispatch to any location in New Hampshire, with 2 crisis apartments available in Nashua for up to 7 days.
• A Place To Live Housing Program A transitional rental assistance program for individuals with severe and persistent mental illness that empowers participants to actively participate in finding housing, negotiating leases, and maintaining independence while receiving housing subsidies.
• HOPE - Helping Overcome Psychosis Early Early intervention program for young people experiencing symptoms of early psychosis, providing quick connection to appropriate treatment to radically alter future outcomes.
• Project RENEW A program empowering youth to create future opportunities through collaboration with schools, vocational rehabilitation, and other organizations to develop life goals and strategies for school success and employment.

Quantifiable outcome

• 16% first-year recidivism rate vs 46% for conventional probation; 75% of Drug Court graduates remain arrest-free for at least two years
• +3 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Ten partnerships are on record, tiered core and supporting.

• Lamprey Health CarecoreStrategic or Co-development Partner · 1 May 2018Collaborative partnership to deliver the InteGreat Health program, integrating primary care, mental health, and substance use disorder services. Services are co-located at GNMH's 7 Prospect Street location, making healthcare more accessible for clients with multiple healthcare needs. Program implemented in May 2018.
• Southern New Hampshire Medical CentercoreStrategic or Co-development PartnerCollaboration for inpatient care access for consumers whose symptoms are severe enough to warrant temporary removal from their environment but exceed emergency services available in the community.
• St. Joseph HospitalcoreStrategic or Co-development PartnerPartnership for behavioral health services in St. Joseph Hospital's Pediatrics Department, and Older Adults Behavioral Health Unit. Collaboration for inpatient care access.
• United Way of Greater NashuasupportingGTM or Marketing PartnerCommunity partner providing support and resources for community mental health initiatives.
• YMCA of Greater NashuasupportingGTM or Marketing PartnerCommunity partner collaborating on wellness initiatives including The Empower Hour TV show episodes featuring YMCA wellbeing programs.
• Boys and Girls ClubsupportingGTM or Marketing PartnerCommunity partner supporting youth and family services.
• Harbor CaresupportingGTM or Marketing PartnerCommunity partner for housing and support services.
• Nashua Soup Kitchen & SheltersupportingGTM or Marketing PartnerCommunity partner addressing homelessness and food insecurity.
• Nashua Public LibrarysupportingGTM or Marketing PartnerCommunity partner featured on The Empower Hour TV show. Collaboration on community education resources.
• Greater Nashua Continuum of CarecoreStrategic or Co-development PartnerGNMH is an active member of this consortium of nonprofit service providers dedicated to ending homelessness in the area, providing wraparound care for homeless individuals.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Charlie Health: Virtual mental health provider focused on teens and young adults with intensive outpatient programming. Comparable adolescent behavioral health segment to GNMH's Child, Adolescent & Family Services, delivered via telehealth rather than brick-and-mortar.

Direct peers

• Vinfen: Massachusetts-based nonprofit providing community-based behavioral health, developmental, and brain injury services, including ACT and supported housing. Directly comparable to GNMH's ACT, supported employment, and community support services.
• Community Care Alliance: Rhode Island-based community mental health and social services organization offering behavioral health, substance use, housing, and crisis stabilization programs. Closely mirrors GNMH's integrated community-services model.
• Child and Family Services of New Hampshire: New Hampshire-based nonprofit providing child, adolescent, and family behavioral health services including therapy, substance use treatment, and community programs. Directly comparable to GNMH's Child, Adolescent & Family Services line.
• CenterPointe Health: New Hampshire-based community mental health center providing behavioral health, substance use, and primary care integration services. Directly comparable to GNMH in scale and integrated care approach.
• Behavioral Health Network (BHN): Western Massachusetts-based nonprofit behavioral health provider offering outpatient mental health, substance use, crisis, and community-based programs. Comparable size and service portfolio to GNMH in a neighboring New England market.
• The Mental Health Center of Greater Manchester: Community mental health center serving the Greater Manchester, NH region with comparable outpatient behavioral health, substance use, and crisis services. Operates in the same state payer environment as GNMH and addresses an overlapping population.
• Bay State Community Services: Massachusetts-based nonprofit offering community behavioral health, substance use, and youth services with a similar full-continuum model to GNMH including outpatient therapy, residential supports, and case management.
• Riverbend Community Mental Health: Concord, NH-based community mental health center providing outpatient mental health, substance use, and community support services. Comparable nonprofit CMHC model serving a similar New Hampshire population.

Broad incumbents

• Universal Health Services (UHS) Behavioral Health Division: Large publicly traded hospital and behavioral health operator with extensive inpatient and outpatient mental health and substance use facilities nationwide. Comparable service categories to GNMH but operates at national scale and for-profit.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/gnmhcnh
• YouTubeyoutube.com/@greaternashuamentalhealth9219
• Facebookfacebook.com/gnmhcNH
• LinkedInlinkedin.com/company/greater-nashua-mental-health
• Instagraminstagram.com/greater_nashua_mental_health
• TikToktiktok.com/@gnmh20

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about GNMH