Ziosk
Ziosk (Tabletop Media LLC) provides SaaS-enabled tabletop tablets, server handhelds, and portable digital check presenters for mid-to-large US restaurant chains, integrating pay-at-the-table, loyalty, and analytics with existing POS, payment, and loyalty systems.
- Company typePrivate
- Founded2012
- HeadquartersDallas, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Ziosk does
Ziosk (legal entity Tabletop Media LLC, headquartered in Plano, Texas) is a SaaS hospitality technology provider founded in 2012 that builds guest-facing tabletop tablets, server handhelds, and portable digital check presenters for the restaurant industry. Its product portfolio centers on three core hardware/software solutions — Ziosk Mini (guest-facing tabletop tablet), Ziosk Pro (server handheld), and Drop & Pay (portable digital check presenter) — supplemented by zConnect (on-demand content/campaign management), Games (interactive entertainment), Edge Intelligence (an analytics layer branded as AI-powered), and an Upside Calculator ROI tool. The platform is designed to sit alongside, not replace, a restaurant's existing point-of-sale, payment-processor, and loyalty infrastructure, with pre-built native integrations across Aloha (NCR Voyix), Oracle Micros/Simphony, Positouch, Rezku, Xpient, plus payment gateways (Fiserv, WorldPay, Chase, Shift4, TSYS, FreedomPay) and loyalty platforms (Punchh, Paytronix).
The company sells exclusively through a direct enterprise field-sales motion aimed at mid-to-large multi-unit restaurant chains, with no self-serve or consumer-facing distribution. Named customers include Chili's, Texas Roadhouse, Olive Garden, Outback (Bloomin' Brands), Red Robin, Cheddar's Scratch Kitchen, Bubba's 33, Kona Grill, Yard House, Miller's Ale House, STK, Applebee's (via Flynn Restaurant Group), and Gringo's Tex-Mex/Jimmy Changas. Pricing is quote-based per partner under multi-year contracts combining hardware and software licensing; the company explicitly is not a payment processor but its platform delivers approximately 60 basis points of improvement in card-present vs. card-not-present processing economics and reduces chargebacks for partners. Reported customer outcomes include 90% pay-at-the-table rates, 5+ minutes faster table turns, 20% higher server tips, 3x loyalty enrollment, and engagement of roughly 1 billion guests annually.
The business is privately held with no disclosed funding rounds, revenue figures, or institutional investors in the source data. Headcount is reported at 51–100 employees, with 20 based at a newly opened 16,000-sq-ft Plano Service Center (April 2026) that quadrupled product processing capacity. Leadership includes CEO Rhonda Levene, CTO Jacob Feinstein (appointed August 2025 from AT&T), and founder/former CEO Jack Baum; co-founders Viren Balar and Jack Baum are also listed. Revenue mechanics combine recurring SaaS subscriptions, hardware sales/leases, and indirect transaction-processing intermediation benefits — none of which are quantified publicly.
Ziosk firmographics
Firmographics- Name
- Ziosk
- Legal name
- Tabletop Media LLC
- Website
- https://ziosk.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Ziosk (Tabletop Media LLC) provides SaaS-enabled tabletop tablets, server handhelds, and portable digital check presenters for mid-to-large US restaurant chains, integrating pay-at-the-table, loyalty, and analytics with existing POS, payment, and loyalty systems.
- Ownership category
- akta.pro rank
Ziosk industry classification
Industry- Product category
- Restaurant Hospitality Technology
- akta.pro primary industry
- Business/Enterprise Tablets (HDACAMAB)
- akta.pro secondary industry
- Mobile POS (mPOS) Devices & Handheld Terminals (HDACAKAB)
Keywords
Where Ziosk is headquartered
LocationHeadquarters
- HQ city
- Dallas
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Ziosk business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales
Revenue model
- SaaS Platform Subscription / Hardware: Ziosk operates as a SaaS hospitality platform. Revenue derives from customized platform deployments (hardware + software) to restaurant chain partners. Every system is customized to unique partner needs; costs vary per partner. ROI from upsells, games, and labor savings can subsidize the cost. Not a payment processor — integrates with partner-chosen payment processors.
- Transaction Processing Intermediation: While Ziosk is not itself a payment processor, its platform facilitates card-present transactions at the table, delivering lower processing fees (approximately 60 bps improvement over card-not-present rates) and chargeback protection for restaurant partners.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Customized per partner — no public pricing tiers |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels8 records
Ziosk product offering
Product offeringCore offering
Ziosk is a SaaS hospitality platform that provides guest-facing tabletop tablets (Ziosk Mini), server handheld tablets (Ziosk Pro), and a portable digital check presenter (Drop & Pay) to multi-unit restaurant chains. The platform enables pay-at-the-table, ordering, loyalty enrollment, guest surveys, interactive entertainment, and AI-powered analytics, integrating directly with existing POS, payment processor, and loyalty systems rather than replacing them.
Product overview
Ziosk is a digital hospitality SaaS platform offering a suite of integrated restaurant technology solutions built around tabletop tablets. The core product portfolio includes the Ziosk Mini (guest-facing tabletop tablet), Ziosk Pro (server handheld tablet), and Drop & Pay (portable digital check presenter). These devices work together to enable pay-at-the-table, ordering, loyalty engagement, guest surveys, and entertainment. The zConnect content management platform allows restaurants to manage promotional campaigns across devices, while the Games module provides interactive entertainment. All solutions integrate with existing POS systems (Aloha, Oracle, Positouch, etc.), payment processors (Fiserv, WorldPay, Chase, etc.), and loyalty platforms (Punchh, Paytronix).
Differentiator
Problem solved
Functional benefit
Brands
- zConnect: On-demand content management platform that allows restaurants to create and launch clickable campaigns on Ziosks to drive upsells, higher check sizes, signups, and promotions.
- Drop & Pay™
- Ziosk Mini
- Ziosk Pro
- Edge Intelligence
- Upside Calculator
Products and services
- Ziosk Mini Guest-facing tabletop tablet device that enables digital check presenting, menu browsing, ordering, payment processing, loyalty enrollment, guest surveys, and interactive entertainment at the restaurant table. Sold to multi-unit restaurant chain operators.
- Ziosk Pro Server handheld tablet that enables restaurant staff to take orders, process payments, and manage table service operations from anywhere in the venue. Sold to multi-unit restaurant chain operators.
- Drop & Pay Portable digital check presenter solution that allows servers to leave tablets at tables for guests to view bills, make secure payments, sign up for loyalty programs, and complete surveys in real time. Sold to multi-unit restaurant chain operators.
- zConnect On-demand content management platform that enables restaurants to create, launch, and manage clickable promotional campaigns on Ziosk tablets across one or multiple locations, supporting targeted promotions by daypart, location, and time of day. Sold to multi-unit restaurant chain operators as a standalone offering.
- Games Interactive tabletop games and entertainment content available on Ziosk tablets, including trivia and strategy games designed to engage guests and enhance the dining experience. Sold to restaurant operators as a standalone entertainment module.
Companies that use Ziosk
Customer profileNamed customers13 records
Segments3 records
Ideal customer profiles3 records
Ziosk technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
AI capability2 records
Feature6 records
Ziosk partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core and minor.
- Gringo's Tex-Mex and Jimmy ChangascoreZiosk partnered with Gringo's Tex-Mex and its sister concept Jimmy Changas to deploy Drop & Pay portable payment solution across their combined 21 Texas locations. Results: 96% pay-at-the-table rate, 23% increase in loyalty participation, 45% guest survey engagement, and reduced payment processing fees. Streamlines operations and enhances guest experience.
- Miller's Ale HousecoreMiller's Ale House selected Ziosk as its tabletop technology partner to enhance guest engagement. The partnership leverages zConnect for in-store digital promotions and targeted messaging based on time of day and day of week, driving increased appetizer, drink, and dessert purchases.
- PunchhcoreLoyalty program integration partner — Punchh loyalty platform is built directly into Ziosk's payment flow (Drop & Pay), enabling frictionless loyalty enrollment and reward redemption at the table.
- PaytronixcoreLoyalty program integration partner — Paytronix loyalty platform is integrated into Ziosk's payment flow, enabling seamless loyalty sign-up and redemption at checkout.
- Aloha (NCR Voyix)corePOS integration partner — Ziosk integrates directly with Aloha POS system without requiring a full technology overhaul.
- Oracle Micros / SimphonycorePOS integration partners — Ziosk integrates with Oracle Micros and Simphony POS platforms.
- PositouchcorePOS integration partner — Ziosk integrates with Positouch POS system for seamless operations.
- Fiserv / First DatacorePayment gateway/processor integration — Ziosk integrates with Fiserv/First Data for payment processing.
- WorldPaycorePayment gateway/processor integration — Ziosk integrates with WorldPay for payment processing.
- FreedomPaycorePayment gateway/processor integration — Ziosk integrates with FreedomPay for payment processing (incoming integration).
- TSYScorePayment gateway/processor integration — Ziosk integrates with TSYS for payment processing.
- Chase PaymentechcorePayment gateway/processor integration — Ziosk integrates with Chase for payment processing.
- Shift4corePayment gateway/processor integration — Ziosk integrates with Shift4 for payment processing.
- nonPareil InstituteminorAutism awareness initiative partnership — Ziosk and nonParelli Institute partnered for an autism awareness initiative, demonstrating corporate social responsibility.
Scale indicators18 records
Recent moves7 records
Expansion highlights6 records
Ziosk competitors and assessment
Company assessmentBroad incumbents
- Lightspeed Restaurant: Lightspeed (which acquired Presto in 2018) offers a restaurant POS platform with integrated handheld ordering and the legacy Presto tabletop product. It competes with Ziosk both as a POS incumbent and through Presto's direct tabletop offering.
- PAR Technology (Brink POS): PAR Technology's Brink POS and Data Central serve enterprise restaurant chains with POS, back-office, and loyalty tools that overlap with Ziosk's integrations and table-side functionality, and PAR is increasingly bundling handheld ordering.
- Toast: Toast is the leading restaurant POS and technology platform in the U.S., offering POS, handheld ordering, kiosk, online ordering, and payments that overlap with much of Ziosk's functionality — though Toast is a broader incumbent rather than a tabletop-specialist.
- SpotOn: SpotOn is a restaurant and commerce technology platform offering POS, handheld ordering, payments, and marketing tools. It serves mid-market restaurant chains with bundled hardware/software that overlaps with Ziosk's pay-at-the-table and loyalty offerings.
- Block (Square): Block (parent of Square) provides Square for Restaurants POS, handheld ordering, and integrated payments used by SMB and mid-market restaurants. Its bundled offering competes with Ziosk in the same hospitality technology budget.
Direct peers
- TouchBistro: TouchBistro provides iPad-based POS and restaurant management software with handheld and table-side ordering capabilities. It targets similar casual-dining and full-service restaurant customers as Ziosk and competes for the same enterprise deals.
- Presto (E la Carte): Presto (formerly E la Carte) is the closest direct competitor to Ziosk, also having pioneered tabletop tablet ordering and pay-at-the-table technology for casual-dining chains. Both companies sell guest-facing restaurant tablets with payment, ordering, and loyalty features.
Emerging players
- GoTab: GoTab provides a restaurant commerce platform combining POS, mobile ordering, and pay-at-table functionality with both guest and operator apps. It is an emerging direct competitor in the same pay-at-the-table and handheld-ordering space as Ziosk.
- Olo: Olo is a digital ordering and delivery platform used by large restaurant chains; its direct and channel ordering capabilities overlap with Ziosk's ordering and loyalty integrations, and it competes for the same enterprise customer's digital strategy budget.
Others
- Paytronix: Paytronix is a Ziosk integration partner for loyalty, but also a direct competitor in restaurant loyalty and guest engagement platforms. Its overlapping capabilities in loyalty, offers, and CRM mean restaurants may substitute Paytronix-native features for Ziosk's.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Ziosk social profiles
Digital presenceZiosk financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ziosk leadership team
Management profileNumber of profiles
Profiles2 records
Ziosk funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ziosk M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ziosk
What does Ziosk do?
Ziosk is a SaaS hospitality platform that provides guest-facing tabletop tablets (Ziosk Mini), server handheld tablets (Ziosk Pro), and a portable digital check presenter (Drop & Pay) to multi-unit restaurant chains. The platform enables pay-at-the-table, ordering, loyalty enrollment, guest surveys, interactive entertainment, and AI-powered analytics, integrating directly with existing POS, payment processor, and loyalty systems rather than replacing them.
Is Ziosk a public or private company?
Ziosk is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Ziosk founded?
Ziosk was founded in 2012. It employs 51 to 100 people.
Where is Ziosk based?
Ziosk is headquartered in Dallas, United States, in the North America region.
How does Ziosk make money?
Two revenue lines are on record. SaaS Platform Subscription / Hardware is the primary driver. The others are transaction Processing Intermediation.
Who are Ziosk's main competitors?
Broad incumbents on record are Lightspeed Restaurant, PAR Technology (Brink POS), Toast, SpotOn and Block (Square). Direct peers are TouchBistro and Presto (E la Carte). Emerging players are GoTab and Olo. Paytronix is listed as an others.
Does Ziosk have an API?
No public API is recorded for Ziosk.
What industry is Ziosk in?
Ziosk's product category is Restaurant Hospitality Technology. Its primary akta.pro industry code is HDACAMAB, Business/Enterprise Tablets, with a secondary code of HDACAKAB, Mobile POS (mPOS) Devices & Handheld Terminals.