Fluid AI
Fluid AI is a Mumbai-based enterprise agentic AI platform that enables regulated industries to deploy AI agents across voice, chat, email, and WhatsApp channels, with SOC2 certification, on-premise readiness, and support for 150+ languages.
- Company typePrivate
- Founded2008
- HeadquartersMumbai, India
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Fluid AI does
Fluid AI, founded in 2008 and headquartered in Mumbai, India, operates an enterprise agentic AI platform designed for deployment in regulated industries. The platform enables organizations to deploy AI agents across multiple communication channels — voice, chat, email, and WhatsApp — with support for over 150 languages. The company holds SOC2 Type 2 certification and offers on-premise deployment readiness, addressing data residency and compliance requirements of financial services, healthcare, and government buyers.
The core product is a unified enterprise agentic AI platform with capabilities spanning autonomous agents, natural language processing, speech and audio processing, and process automation. The platform's AI capability types indicate application-layer orchestration across multimodal channels rather than proprietary foundational model development. Fluid AI distributes through direct enterprise field sales targeting regulated vertical buyers, with quote-based pricing tailored to enterprise requirements. Revenue mechanics are inferred to be subscription-based recurring licensing, though no public pricing or contract terms are disclosed.
Fluid AI's commercial history includes accelerator participation with Microsoft Accelerator Bangalore (2014), EvoNexus (2019), India EdisonTM Accelerator (2020), and selection for the NASSCOM Generative AI Foundry program (September 2024). The company is led by co-founder and CEO Abhinav Aggarwal, and operates with a headcount of 51-100 employees. The recent pivot toward agentic AI positioning, combined with thought leadership publishing on enterprise AI integration topics in 2025, indicates active product evolution and market repositioning.
Fluid AI firmographics
Firmographics- Name
- Fluid AI
- Website
- https://fluid.ai
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Fluid AI is a Mumbai-based enterprise agentic AI platform that enables regulated industries to deploy AI agents across voice, chat, email, and WhatsApp channels, with SOC2 certification, on-premise readiness, and support for 150+ languages.
- Ownership category
- akta.pro rank
Fluid AI industry classification
Industry- Product category
- Enterprise AI Platform
- NAICS
- Software Publishers (5132), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Robotic Process Automation (RPA) Platforms (HDAEAHAB)
- akta.pro secondary industries
- Robotic Process Automation (RPA) & Hyperautomation Platforms (HDAEAKAF), AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI), Responsible AI, Security & Privacy Platforms (Safety, Guardrails, PII) (HDAEANAG)
Keywords
Where Fluid AI is headquartered
LocationHeadquarters
- HQ city
- Mumbai
- HQ country
- India
- HQ region
- Asia
Markets served
Fluid AI business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Enterprise Platform Licensing: Fluid AI operates as an enterprise agentic AI platform targeting regulated industries, likely monetizing through platform licensing or subscription-based enterprise agreements. The SOC2 certification and on-premise readiness indicate an enterprise sales motion with multi-year contracts.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels2 records
Fluid AI product offering
Product offeringCore offering
Fluid AI provides an enterprise agentic AI platform that enables regulated-industry organizations to deploy autonomous AI agents across voice, chat, email, and WhatsApp channels from a single unified system. The platform is SOC2 Type 2 certified, supports on-premise deployment for data residency and sovereignty requirements, and natively covers 150+ languages for global enterprise operations.
Product overview
Fluid AI offers a unified Enterprise Agentic AI Platform designed for regulated industries. The core platform enables organizations to deploy AI agents across multiple communication channels including voice, chat, email, and WhatsApp. The platform is SOC2 certified and supports on-premise deployment alongside cloud options, supporting over 150 languages for global enterprise use.
Differentiator
Problem solved
Functional benefit
Products and services
- Enterprise Agentic AI Platform
Companies that use Fluid AI
Customer profileSegments1 record
Ideal customer profiles1 record
Fluid AI technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability7 records
Feature4 records
Fluid AI partnerships and signals
Strategic signalScale indicators1 record
Recent moves4 records
Expansion highlights3 records
Fluid AI competitors and assessment
Company assessmentBroad incumbents
- Verint: Verint is a long-established customer engagement and workforce automation vendor expanding into AI-driven agentic workflows, overlapping with Fluid AI's automation value proposition from a broader portfolio perspective.
- IBM watsonx Assistants: IBM's watsonx Assistant and watsonx Orchestrate offer enterprise agentic AI capabilities with on-premise and regulated-industry positioning, comparable to Fluid AI as a broader incumbent alternative in the same buyer set.
Direct peers
- Aisera: Aisera provides an enterprise AI agent platform for autonomous workflows across service desk, customer support, and operations, directly comparable to Fluid AI's agentic automation positioning for large enterprises.
- Haptik: Haptik is an India-based enterprise conversational AI platform supporting WhatsApp, voice, and chat for customer engagement, closely comparable to Fluid AI in geography, multi-channel approach, and enterprise customer focus.
- Moveworks: Moveworks is an enterprise AI agent platform automating employee support and workflows via chat and other channels, comparable in targeting large enterprise buyers with autonomous agent deployments similar to Fluid AI's regulated-industries focus.
- Cognigy: Cognigy offers an enterprise conversational and agentic AI platform with multi-channel deployment and on-premise options, serving regulated industries — a close functional analog to Fluid AI's enterprise agent platform.
- Kore.ai: Kore.ai offers an enterprise conversational and agentic AI platform with multi-channel deployment (voice, chat, email) and on-premise options targeting regulated industries — directly overlapping with Fluid AI's core offering and buyer profile.
- Yellow.ai: Yellow.ai is an enterprise AI platform for customer experience automation across voice, chat, and messaging channels with multilingual support, closely mirroring Fluid AI's multi-channel, language-rich enterprise agent proposition.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights5 records
Customer concentration
Fluid AI social profiles
Digital presenceFluid AI compliance and trust
Trust signalCompliance1 record
Fluid AI financial estimates
Financial estimateRevenue estimate
Valuation estimate
Fluid AI leadership team
Management profileNumber of profiles
Profiles1 record
Fluid AI funding detail
Funding detailFunding overview
Funding rounds4 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Fluid AI M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Fluid AI
What does Fluid AI do?
Fluid AI provides an enterprise agentic AI platform that enables regulated-industry organizations to deploy autonomous AI agents across voice, chat, email, and WhatsApp channels from a single unified system. The platform is SOC2 Type 2 certified, supports on-premise deployment for data residency and sovereignty requirements, and natively covers 150+ languages for global enterprise operations.
Is Fluid AI a public or private company?
Fluid AI is a private company. It is classified as venture growth investor backed and is currently operating.
When was Fluid AI founded?
Fluid AI was founded in 2008. It employs 51 to 100 people.
Where is Fluid AI based?
Fluid AI is headquartered in Mumbai, India, in the Asia region.
How does Fluid AI make money?
One revenue line is on record: enterprise Platform Licensing.
Who are Fluid AI's main competitors?
Broad incumbents on record are Verint and IBM watsonx Assistants. Direct peers are Aisera, Haptik, Moveworks, Cognigy, Kore.ai and Yellow.ai.
Does Fluid AI have an API?
No public API is recorded for Fluid AI.
What industry is Fluid AI in?
Fluid AI's product category is Enterprise AI Platform. Its primary akta.pro industry code is HDAEAHAB, Robotic Process Automation (RPA) Platforms, with a secondary code of HDAEAKAF, Robotic Process Automation (RPA) & Hyperautomation Platforms. Its NAICS code is 5132 and its SIC code is 7370.