DeepTech
DeepTech is a US-based IT managed services provider delivering helpdesk support, managed infrastructure, cybersecurity, compliance, and strategic IT projects to 215+ small and mid-sized businesses, non-profits, and creative organizations across 17 cities.
- Company typePrivate
- Founded2000
- HeadquartersNew York, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What DeepTech does
DeepTech is a US-based IT managed services provider (MSP) founded in 1997 by Ann Cloyd and Craig Waldman, headquartered in New York City with regional offices in Santa Monica and San Francisco. The company delivers fully managed IT services to small and mid-sized businesses, non-profits, B2B organizations, and creative-sector clients across 17 cities, supporting both Mac and Windows environments through a portfolio of on-demand helpdesk support, proactive IT management, security and business continuity, strategic projects (migrations, office buildouts, network builds), procurement and provisioning, plus add-on modules such as Virtual CIO advisory, compliance consulting (HIPAA, SOC2, PCI, ISO 27001, HITRUST), and mobile device management. DeepTech reports 215+ active clients and 4,500 supported endpoints, with several client relationships exceeding a decade.
The company's technology stack is assembled entirely from third-party industry-standard platforms — Cisco Meraki and SonicWall for networking, Microsoft 365 and Google Workspace for productivity, Jamf and Microsoft Intune for device management, ConnectWise for PSA/RMM, Acronis for backup and recovery, and OnSIP and Pilot Fiber for communications — rather than proprietary technology. Revenue is generated primarily through subscription-based managed service contracts with monthly billing and quote-based pricing tailored to client needs, supplemented by project-based professional services for migrations and infrastructure buildouts. Go-to-market is sales-led and consultative, supported by content marketing (blog, 'The Deep End' newsletter), Small Business Expo presence across four cities, webinars in partnership with Small Business University, and community initiatives including the TechBloom event series.
DeepTech is privately held and appears to be founder-owned with no disclosed external investment. The company has executed three tuck-in acquisitions — somethingdigital.com's IT support business and PCS IT company in 2015, and LINC Projects in 2025 — to expand technical and project management capacity. It holds NYS and NYC MWBE certifications and is a Goldman Sachs 10,000 Small Businesses program alumnus. The competitive positioning emphasizes a 'Human Touch' service model, women-led leadership, and cross-platform (Mac/Windows) support, differentiators relevant to SMBs seeking co-managed or fully outsourced IT without building internal headcount.
DeepTech firmographics
Firmographics- Name
- DeepTech
- Legal name
- DeepTech Inc.
- Website
- https://deeptechinc.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- DeepTech is a US-based IT managed services provider delivering helpdesk support, managed infrastructure, cybersecurity, compliance, and strategic IT projects to 215+ small and mid-sized businesses, non-profits, and creative organizations across 17 cities.
- Ownership category
- akta.pro rank
DeepTech industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (5415), Other Computer Related Services (541519), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)
- akta.pro secondary industries
- Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE), Network & Connectivity Support (LAN/WAN, Wi‑Fi, ISP/Telco) (BPAAACAD), Service Desk & ITSM Outsourcing (BPAEAMAF), Network Resilience & High Availability Services (Redundancy, Failover) (BPAEAEAL)
Keywords
Where DeepTech is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
DeepTech business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring managed IT services providing day-to-day support, IT management, provisioning and procurement, security and business continuity, and strategic projects. Services include network administration, cloud solutions, application support, security monitoring, data retention, device support, vendor management, and preventative maintenance. All clients receive remote support, onsite support, 24/7 monitoring, and portal access.
- Additional Services: Supplementary services including App/Cloud/Device Management, Virtual CIO (budgeting, planning, tech alignment), Application Management, Compliance Consulting, and Mobile Device Management (MDM).
- Professional Services / Strategic Projects: Project-based services including office buildouts and moves, email and data migrations to Microsoft 365 or Google Workspace, network builds and upgrades, and onsite/cross-location deployments.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Flexible managed IT packages built around client goals, budget, and growth |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels7 records
DeepTech product offering
Product offeringCore offering
DeepTech is a full-service IT Managed Services Provider delivering four core service pillars: On-Demand Support (remote and onsite helpdesk), Managed IT Services (proactive infrastructure administration), Strategic Projects (migrations, office buildouts, network deployments), and Security & Business Continuity (24/7 monitoring, MFA, backup/encryption, compliance support). These are supplemented by add-on modules including Virtual CIO, Application Management, Compliance Consulting, Mobile Device Management, and Procurement & Provisioning. Services are sold as recurring monthly subscriptions plus project-based engagements for businesses across Mac and Windows environments.
Product overview
DeepTech is an IT managed services provider (MSP) offering a portfolio of managed IT services delivered as an integrated suite. The core offering consists of four pillars: On-Demand Support (flexible helpdesk), Managed IT Services (proactive infrastructure management), Strategic Projects (migrations, buildouts, deployments), and Security & Business Continuity (multi-layered cybersecurity). These are supplemented by add-on modules including Procurement & Provisioning, Virtual CIO, Application Management, Compliance Consulting, and Mobile Device Management (MDM). The company serves clients coast-to-coast from California to New York, supporting both Mac and Windows environments. Notable acquisitions include LINC Projects (2024) for expanded project management capabilities and prior acquisitions of IT support businesses. The service model is built around the W.I.R.E.D. approach (We listen, Investigate, Resolve, Execute, Deliver communication) and is delivered through a client portal for ticketing and request management.
Differentiator
Problem solved
Functional benefit
Products and services
- On-Demand Support (Helpdesk) Flexible, fast IT helpdesk support delivered remotely or onsite, covering network administration, cloud solutions, application support, security response, device support, and data retention for day-to-day operational needs. Targeted at businesses without full in-house IT teams.
- Managed IT Services Proactive, long-term managed IT support designed to prevent problems before they disrupt business operations, including network and server management, backups, security, and technology advisory. Sold as recurring monthly subscriptions for SMB and mid-market clients.
- Strategic Projects Project-based IT services including office buildouts and moves, email and data migrations to Microsoft 365 or Google Workspace, network builds and upgrades, and onsite/cross-location deployments managed by dedicated project managers.
- Security & Business Continuity Multi-layered cybersecurity services encompassing awareness and training, backups and encryption, compliance support (HIPAA, ISO, SOC 2, PCI, HITRUST), malware protection, 24/7 monitoring, multi-factor authentication, and patch management.
- Procurement & Provisioning Full equipment lifecycle management including procurement quoting, configuration and setup for onboarding, logistics (storage, shipping, tracking), and secure decommissioning for offboarding.
- Virtual CIO Executive-level IT leadership service providing strategic guidance on technology budgeting, planning, and alignment with business goals without the cost of a full-time CIO.
- Application Management Ongoing oversight ensuring business-critical software is properly installed, updated, configured, and secured, including license tracking and compatibility management.
- Compliance Consulting Advisory services helping organizations meet regulatory compliance requirements including HIPAA, ISO, SOC 2, PCI, and HITRUST through documentation, audits, and system configuration.
- Mobile Device Management (MDM) Enterprise mobile device management enabling IT teams to secure, monitor, and manage mobile devices across the organization, including remote wipe and policy enforcement capabilities.
Quantifiable outcome
- 215+ active clients maintained long-term
- +2 more outcomes
Companies that use DeepTech
Customer profileNamed customers7 records
Segments11 records
Ideal customer profiles3 records
DeepTech technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration15 records
DeepTech partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- LINC ProjectscoreDeepTech acquired LINC Projects, a project management and IT consulting firm, in March 2025. This acquisition strengthens DeepTech's ability to deliver comprehensive technology solutions with a focus on seamless project execution, enhanced IT service management, and integrated project management strategies. LINC Projects brings expertise in planning, implementation, and support for large-scale technology initiatives.
Scale indicators6 records
Recent moves7 records
Expansion highlights5 records
DeepTech competitors and assessment
Company assessmentDirect peers
- Dataprise: Dataprise is a national IT managed services provider offering helpdesk, infrastructure management, cybersecurity, and cloud services to mid-market and enterprise clients. It is directly comparable to DeepTech's managed IT services portfolio and target customer profile.
- Ntiva: Ntiva is an IT managed services and cloud provider serving SMB and mid-market organizations with helpdesk, managed security, and strategic IT consulting. It competes head-to-head with DeepTech across managed IT services, cybersecurity, and vCIO offerings.
- Integris: Integris is a managed IT services provider offering co-managed and fully managed IT support, cybersecurity, and cloud services to SMB and mid-market clients. Its co-managed model and service catalog align closely with DeepTech's positioning.
- CMIT Solutions: CMIT Solutions is a franchise network of managed IT services providers serving SMBs with helpdesk, cybersecurity, and compliance services. Comparable to DeepTech in customer segment (SMBs), service mix, and geographic distribution model.
- Kelser Corporation: Kelser is a managed IT services and cybersecurity firm serving mid-sized organizations with helpdesk, infrastructure management, and strategic IT planning. Directly comparable to DeepTech on managed IT service scope and vCIO-adjacent advisory offerings.
- Atlantic-IT.net: Atlantic-IT.net is a New York-based managed IT services provider serving SMBs with helpdesk, cloud, and security services. It is a regional direct competitor to DeepTech in the NYC metro market with similar customer profile and service model.
- Executech: Executech is a managed IT services provider offering helpdesk, managed security, and cloud services to SMBs across multiple US regions. Comparable to DeepTech on subscription-based managed IT delivery, SMB focus, and multi-state operating footprint.
Emerging players
- NexGen Networks: NexGen Networks is an IT services firm providing managed IT, cloud, and cybersecurity to SMB clients. Comparable to DeepTech on managed service delivery model and customer segment, with partial geographic overlap.
Broad incumbents
- ConnectWise: ConnectWise is a large PSA/RMM software platform that powers thousands of MSPs, including DeepTech itself. As a vendor/ecosystem incumbent, it shapes the competitive landscape by enabling smaller MSPs to automate service delivery, and is broadly comparable to DeepTech's operational stack.
- Kaseya: Kaseya is a major IT management software provider (RMM, PSA, cybersecurity) serving MSPs globally. Its automation tools directly affect DeepTech's labor-based service economics and represent the broader incumbent platform that frames the SMB MSP competitive landscape.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
DeepTech social profiles
Digital presenceDeepTech compliance and trust
Trust signalCompliance5 records
DeepTech financial estimates
Financial estimateRevenue estimate
Valuation estimate
DeepTech leadership team
Management profileNumber of profiles
Profiles8 records
DeepTech subsidiaries and ownership
Company hierarchySubsidiaries3 records
DeepTech funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DeepTech M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DeepTech
What does DeepTech do?
DeepTech is a full-service IT Managed Services Provider delivering four core service pillars: On-Demand Support (remote and onsite helpdesk), Managed IT Services (proactive infrastructure administration), Strategic Projects (migrations, office buildouts, network deployments), and Security & Business Continuity (24/7 monitoring, MFA, backup/encryption, compliance support). These are supplemented by add-on modules including Virtual CIO, Application Management, Compliance Consulting, Mobile Device Management, and Procurement & Provisioning. Services are sold as recurring monthly subscriptions plus project-based engagements for businesses across Mac and Windows environments.
Is DeepTech a public or private company?
DeepTech is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was DeepTech founded?
DeepTech was founded in 2000. It employs 1 to 10 people.
Where is DeepTech based?
DeepTech is headquartered in New York, United States, in the North America region.
How does DeepTech make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are additional Services and professional Services / Strategic Projects.
Who are DeepTech's main competitors?
Direct peers on record are Dataprise, Ntiva, Integris, CMIT Solutions, Kelser Corporation, Atlantic-IT.net and Executech. NexGen Networks is listed as an emerging player. Broad incumbents are ConnectWise and Kaseya.
Does DeepTech have an API?
No public API is recorded for DeepTech.
What industry is DeepTech in?
DeepTech's product category is Managed IT Services. Its primary akta.pro industry code is HDABANAA, Data Center Operations & Managed Services (Remote Hands, NOC/SOC), with a secondary code of BPAAACAE, Cloud & Infrastructure Support (Servers, Storage, Virtualization). Its NAICS code is 5415 and its SIC code is 7370.