Alcor
Alcor Solutions is a privately held Elite ServiceNow Partner and cloud advisory firm with offices in five countries, delivering ServiceNow implementation, proprietary products (AccessFlow, AlcorNimbus, High5, TalentRun, Reflective, BizPulse, DevOps), and AI workflow automation to 1,200+ enterprise customers across healthcare, pharma, CPG, telecom, and semiconductor.
- Company typePrivate
- Founded2008
- HeadquartersLa Mirada, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
What Alcor does
Alcor Solutions Inc. is a privately held US cloud and digital workflow advisory firm operating as an Elite ServiceNow Partner, with headquarters in San Francisco and delivery offices in Canada, the UK, India, and Japan. Founded in 2008, the company employs 251–500 people including 300+ certified ServiceNow experts, and serves more than 1,200 enterprise customers across healthcare and life sciences, pharmaceutical, consumer packaged goods, semiconductor, telecommunications, and animal health verticals. Alcor delivers strategy, implementation, integration, and managed services for the ServiceNow platform alongside proprietary products and an AI deployment practice.
The company's product portfolio comprises seven proprietary offerings — AccessFlow (identity access management), AlcorNimbus (cloud management on AWS/Azure), DevOps Tool Chain (ServiceNow/xMatters/Slack/StatusPage integration), High5 (employee recognition), TalentRun (applicant tracking), Reflective (performance appraisal), and BizPulse (CIO dashboard) — all built natively on ServiceNow and distributed through the ServiceNow App Store and direct enterprise sales. Technology integrations extend across Oracle, Microsoft, Snowflake, Databricks, Okta, Armis, Tanium, and Celonis, supporting data, analytics, security, and process-mining service lines.
Alcor generates revenue from professional services engagements (consulting, implementation, AI readiness and deployment, platform management, and Quality-as-a-Service testing) complemented by subscription or license revenue from proprietary products sold to enterprise clients under annual contracts. Go-to-market is enterprise field sales with co-sell leverage through ServiceNow partnerships; pricing is custom and quote-based. The firm holds GDPR and CCPA compliance attestations and was named a 2024 Gartner Magic Quadrant Leader for CRM Customer Engagement Center.
Alcor firmographics
Firmographics- Name
- Alcor
- Legal name
- Alcor Solutions, Inc.
- Website
- https://alcortech.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Alcor Solutions is a privately held Elite ServiceNow Partner and cloud advisory firm with offices in five countries, delivering ServiceNow implementation, proprietary products (AccessFlow, AlcorNimbus, High5, TalentRun, Reflective, BizPulse, DevOps), and AI workflow automation to 1,200+ enterprise customers across healthcare, pharma, CPG, telecom, and semiconductor.
- Ownership category
- akta.pro rank
Alcor industry classification
Industry- Product category
- Enterprise Cloud Consulting & Services
- NAICS
- Custom Computer Programming Services (541511), Software Publishers (51321), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Management Consulting Services (8742), Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- Data Platform, BI & Analytics Integration (BPAEAAAI)
- akta.pro secondary industries
- Offshore Development Center (ODC) / Dedicated Team Services (BPAEAMAL), Enterprise Application Lifecycle Management (ALM) Platforms (HDAEAKAJ)
Keywords
Where Alcor is headquartered
LocationHeadquarters
- HQ city
- La Mirada
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Alcor business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Professional Services - Consulting & Implementation: Alcor generates revenue through consulting services for digital transformation, ServiceNow implementation, AI-powered workflow automation, and platform management. Services include strategy & roadmapping, implementation & integration, project management, platform management, product development, enterprise security services, and AI readiness & deployment.
- Proprietary Software Products: Alcor offers multiple proprietary products including AccessFlow (IAM), High5 (employee recognition), TalentRun (applicant tracking), Reflective (performance appraisal), BizPulse (CIO dashboard), AlcorNimbus (cloud management), and DevOps tool chain. These products are sold as platform-based solutions to enterprise clients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom enterprise pricing based on scope and requirements |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels10 records
Alcor product offering
Product offeringCore offering
Alcor is a cloud advisory and digital transformation services firm operating as an Elite ServiceNow Partner, providing end-to-end consulting from strategy and roadmapping through implementation, integration, and managed services. The firm complements its services with a proprietary product suite built natively on ServiceNow, covering identity access management (AccessFlow), employee recognition and HR (High5, TalentRun, Reflective), CIO dashboards (BizPulse), cloud management (AlcorNimbus), and DevOps toolchain integration.
Product overview
Alcor Solutions Inc. is a cloud computing partner offering both proprietary products and professional services. The product portfolio includes AccessFlow (Identity Access Management), High5 (Employee Recognition), TalentRun (Applicant Tracking), Reflective (Performance Appraisal), BizPulse (CIO Dashboard), AlcorNimbus (Cloud Management), and DevOps (Toolchain Integration) - all built on or integrated with the ServiceNow platform. Professional services include AI Readiness & Deployment, Strategy & Roadmapping, Implementation & Integration, and Quality as a Service. The company operates as an Elite ServiceNow Partner providing consulting and implementation services across IT Service Management, IT Operations Management, HR Service Delivery, and Customer Relationship Management.
Differentiator
Problem solved
Functional benefit
Brands
- AccessFlow: Identity access management (IAM) platform for managing access and permissions in organizations
- TalentRun
- High5
- Reflective
- BizPulse
- AlcorNimbus
- DevOps
- Quality as a Service (QaaS)
Products and services
- AccessFlow Identity Access Management (IAM) platform built on ServiceNow that handles internal tracking of accesses and permissions, high turnover, promotions, and daily onboarding/offboarding with role-based access control and access attestation capabilities, targeted at enterprise IT and security teams.
- High5 Fully automated employee recognition and appreciation platform offering peer-to-peer recognition, customizable campaigns, surveys, polls, quizzes, and advanced analytics for team dynamics insights, designed for HR teams and enterprise culture initiatives.
- TalentRun Automated end-to-end Applicant Tracking System enabling seamless hiring from position requisition to final hiring with real-time tracking and role-based confidentiality controls, targeted at enterprise talent acquisition and HR teams.
- Reflective Automated performance appraisal system enabling paperless, secure, collaborative 360-degree employee appraisal reviews, reducing manual HR tasks and automating employee appraisal activities, targeted at HR leadership and people managers.
- BizPulse Real-time CIO Dashboard providing business performance measurement, data visualization, interactive dashboards, self-service reporting, comparative reporting, and tracking of digital transformation investments vs. run & maintain operations, targeted at CIOs and IT leadership.
- AlcorNimbus Proprietary cloud management product built on the ServiceNow platform for managing, provisioning, and tracking cloud components across AWS and Azure with lab calendar, schedulers, billing analytics, cloud inventory, blueprint creation, and role-based accessibility, targeted at enterprise cloud operations teams.
- DevOps Toolchain Application DevOps toolchain application providing bi-directional integration between ServiceNow, xMatters, Slack, and StatusPage for instant incident communication and distributed process tracking with no pre-requisite system requirements, targeted at enterprise IT operations and DevOps teams.
- ServiceNow Implementation & Integration Services End-to-end consulting and implementation services for ServiceNow across IT Service Management, IT Operations Management, HR Service Delivery, Customer Service Management, CRM, and industry-specific solutions, delivered by 300+ certified ServiceNow experts, targeted at enterprise IT and business leaders.
- Strategy & Roadmapping Advisory consulting service for digital transformation strategy and platform roadmapping, helping enterprise clients define ServiceNow adoption roadmaps and AI transformation plans, targeted at CIOs, CDOs, and transformation leaders.
- AI Readiness & Deployment Consulting service to assess organizational AI readiness and deploy AI-powered solutions including AI Agents, Virtual Agents, and automation workflows on the ServiceNow platform, targeted at enterprise IT and innovation leaders.
- Quality as a Service (QaaS) Comprehensive software testing services including functional, integration, regression, automated test framework for ServiceNow workflows, mobile application testing, agile testing, web services testing, acceptance, compatibility, configuration, usability, and exploratory testing, targeted at enterprise IT and product engineering teams.
- Platform Management & Managed Services Ongoing managed services for ServiceNow platform operations including project management, platform management, and product development support, targeted at enterprise IT departments requiring ongoing ServiceNow administration and enhancement.
Quantifiable outcome
- Reduced application provisioning from 3-4 weeks to less than 1 day with AlcorNimbus
- +5 more outcomes
Companies that use Alcor
Customer profileNamed customers3 records
Segments5 records
Ideal customer profiles4 records
Alcor technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration19 records
AI capability12 records
Feature8 records
Alcor partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered flagship, core and supporting.
- ServiceNowflagshipElite ServiceNow Partner. Alcor provides consulting, implementation, and integration services for the ServiceNow platform across IT service management, HR service delivery, customer service management, and industry-specific solutions. Alcor has 300+ certified ServiceNow experts and develops proprietary products (AccessFlow, AlcorNimbus, DevOps) on the ServiceNow platform. The partnership is the core of Alcor's business model.
- OraclecoreTechnology partnership for data analytics and cloud solutions. Alcor leverages Oracle technologies as part of its data and analytics practice, with Oracle integration capabilities and data architecture services.
- MicrosoftcoreMicrosoft partnership providing cloud infrastructure and productivity solutions. Alcor integrates with Microsoft Azure, Power BI, and other Microsoft technologies as part of its cloud and analytics offerings.
- AWS (Amazon Web Services)coreAWS partnership for cloud infrastructure and services. Alcor leverages AWS as part of its CloudOps practice and AlcorNimbus product for multi-cloud management including AWS resource provisioning and billing analytics.
- SnowflakecoreSnowflake partnership for cloud data platform integration. Alcor incorporates Snowflake in its data and analytics practice enabling clients to leverage Snowflake's data warehouse capabilities.
- DatabrickssupportingDatabricks partnership for unified analytics platform. Alcor integrates Databricks for advanced analytics, machine learning, and data engineering workflows as part of its data practice.
- OktasupportingOkta partnership for identity and access management integration. Alcor leverages Okta for authentication and identity management within its AccessFlow IAM solution and enterprise security services.
- ArmissupportingArmis partnership for operational technology security and asset visibility. Alcor incorporates Armis capabilities for enterprise security services and operational technology management solutions.
- TaniumsupportingTanium partnership for endpoint management and security. Alcor integrates Tanium for enterprise security services and IT operations management capabilities.
- CelonissupportingCelonis partnership for process mining and analysis. Alcor provides Celonis process mining analysis for data-driven process visualization, root-cause identification, and explorative process-specific analysis using AI-powered process conformance checking.
- Microsoft Power BIsupportingPower BI partnership for data visualization and business intelligence. Alcor leverages Power BI as part of its data analytics practice for creating interactive dashboards and reporting solutions.
- TableausupportingTableau partnership for data visualization. Alcor incorporates Tableau in its analytics practice for creating consumable reports and interactive dashboards.
- IncortasupportingIncorta partnership for data analytics and unified data platform. Alcor integrates Incorta as part of its data analytics technology stack.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Alcor competitors and assessment
Company assessmentDirect peers
- Crossfuze: Elite ServiceNow partner focused on ITSM and enterprise workflow implementations with a strong managed services and product/IP offering. Comparable mid-size ServiceNow-native consulting peer.
- GlideFast Consulting: Elite ServiceNow partner specializing in ServiceNow implementations, managed services, and proprietary accelerators. Closest direct comp to Alcor in scale, partner tier, and ServiceNow-only go-to-market.
- NewRocket: ServiceNow Elite partner delivering implementation, managed services, and platform products across IT, HR, and customer workflows. Similar mid-size ServiceNow-centric delivery and product profile to Alcor.
- Slalom: Mid-size consultancy with a dedicated ServiceNow practice spanning strategy, implementation, and AI-enabled workflow delivery. Competes head-to-head with Alcor on multi-vertical enterprise ServiceNow engagements.
Broad incumbents
- Accenture (ServiceNow Practice): Global systems integrator with a large ServiceNow practice and Elite partner status. Competes with Alcor on large, multi-region ServiceNow transformations at the top of the enterprise market.
- Deloitte (ServiceNow Practice): Big Four consultancy with a dedicated ServiceNow practice including acquired firms. Overlaps with Alcor in healthcare, pharma, and financial services digital transformation work.
- Cognizant (ServiceNow Practice): Global IT services firm with an established ServiceNow Elite partner practice, including the acquired Thirdera. Direct competitor on enterprise ServiceNow implementation and managed services.
- Infosys (ServiceNow Practice): Global IT services major with a ServiceNow practice delivering implementation, migration, and AI services. Competes with Alcor on large enterprise ServiceNow deals, especially where offshore scale is required.
- Wipro (ServiceNow Practice): Global IT services firm with a ServiceNow Elite partner practice spanning cloud, workflow, and industry solutions. Overlaps with Alcor on multi-vertical enterprise workflow transformation.
- HCL Technologies (ServiceNow Practice): Global IT services major with a ServiceNow partnership delivering implementation, managed services, and industry solutions. Competes with Alcor on large enterprise contracts, including those with India-based delivery leverage.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Alcor social profiles
Digital presenceAlcor compliance and trust
Trust signalCompliance2 records
Alcor financial estimates
Financial estimateRevenue estimate
Valuation estimate
Alcor leadership team
Management profileNumber of profiles
Profiles3 records
Alcor funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Alcor M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Alcor
What does Alcor do?
Alcor is a cloud advisory and digital transformation services firm operating as an Elite ServiceNow Partner, providing end-to-end consulting from strategy and roadmapping through implementation, integration, and managed services. The firm complements its services with a proprietary product suite built natively on ServiceNow, covering identity access management (AccessFlow), employee recognition and HR (High5, TalentRun, Reflective), CIO dashboards (BizPulse), cloud management (AlcorNimbus), and DevOps toolchain integration.
Is Alcor a public or private company?
Alcor is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Alcor founded?
Alcor was founded in 2008. It employs 251 to 500 people.
Where is Alcor based?
Alcor is headquartered in La Mirada, United States, in the North America region.
How does Alcor make money?
Two revenue lines are on record. Professional Services - Consulting & Implementation is the primary driver. The others are proprietary Software Products.
Who are Alcor's main competitors?
Direct peers on record are Crossfuze, GlideFast Consulting, NewRocket and Slalom. Broad incumbents are Accenture (ServiceNow Practice), Deloitte (ServiceNow Practice), Cognizant (ServiceNow Practice), Infosys (ServiceNow Practice), Wipro (ServiceNow Practice) and HCL Technologies (ServiceNow Practice).
Does Alcor have an API?
No public API is recorded for Alcor.
What industry is Alcor in?
Alcor's product category is Enterprise Cloud Consulting & Services. Its primary akta.pro industry code is BPAEAAAI, Data Platform, BI & Analytics Integration, with a secondary code of BPAEAMAL, Offshore Development Center (ODC) / Dedicated Team Services. Its NAICS code is 541511 and its SIC code is 7370.