Como

What Como does

Como is a cloud-based customer engagement and loyalty SaaS platform purpose-built for food & beverage and retail chains. The product unifies fragmented customer data across POS systems, online ordering, branded mobile apps, websites, and Wi-Fi touchpoints, then layers on personalized loyalty programs, omnichannel communication (push, in-app, email, SMS, surveys), marketing automation, digital payments, and social/referral tooling. Como positions its 'No. 1 in global POS integrations' breadth — 90+ POS partners including Oracle Micros, NCR, Heartland, Square, Lightspeed, Clover, and Toast — as its central technical differentiator, with AI-driven recommendation and predictive analytics applied to real-time transactional data to drive repeat visits and higher spend.

The company sells primarily through a consultative, quote-based annual subscription model with no public pricing, targeting SMB and mid-market operators alongside select enterprise accounts. It runs a direct sales motion supplemented by a partners program that routes POS vendors and technology integrators as referral channels. Marketing emphasizes content (guides, success stories, infographics) and social channels to drive top-of-funnel demand, with demo requests as the primary bottom-of-funnel conversion event. Como is privately held, with 101-250 employees, offices in the USA, UK, UAE, Israel, France, and Spain, and a reported 1,000+ client base across 30+ countries; named customers include Burger King Israel, Auntie Anne's UK, Insomnia Coffee, Dipndip, and Tarka Indian Kitchen. No funding rounds, ownership structure, or revenue figures are disclosed in the available data for the SaaS entity.

Name

Como

Legal name

COMO

Website

https://como.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

101–250 employees

Short description

Como is a cloud-based customer engagement and loyalty SaaS platform for food & beverage and retail chains, unifying POS, online ordering, mobile app, and marketing automation with AI-driven personalization. It serves 1,000+ clients across 30+ countries.

Ownership category

akta.pro rank

Product category

Customer Engagement and Loyalty Software

NAICS

Software Publishers (5132), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Loyalty, Rewards & Retention Platforms (BPAFAFAH)

Keywords

• Customer engagement platform
• Loyalty management software
• Omnichannel marketing automation
• POS integration solutions
• Branded mobile applications

Headquarters

HQ city

Miami

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription: Subscription-based SaaS model providing access to the customer engagement and loyalty platform. Pricing based on business size and feature requirements.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Como provides an all-in-one customer engagement and loyalty SaaS platform for food & beverage and retail businesses, unifying POS, online ordering, branded mobile apps, websites, and Wi-Fi into a single real-time customer data layer. The platform delivers personalized loyalty programs, AI-driven actionable insights, omnichannel communications (push, in-app, email, SMS, surveys), marketing automation, digital payments, and 0% commission online ordering. It serves 1,000+ clients across 30+ countries through 90+ POS integrations including Heartland, Oracle Micros, NCR, Square, Lightspeed, Clover, and Toast.

Product overview

Como is an all-in-one customer engagement and loyalty SaaS platform for food & beverage and retail businesses. The platform operates as an integrated suite connecting POS systems, online ordering, mobile apps, websites, and Wi-Fi to unify customer data in real-time. The core product modules include Personalized Loyalty, Branded Mobile App, AI & Actionable Data, Omnichannel Communication, Marketing Automation, Digital Payment, Online Ordering & E-commerce, and Social — all unified through 90+ POS integrations and third-party integrations. The platform serves 1,000+ clients across 30+ countries with offices in USA, UK, UAE, Israel, France, and Spain.

Differentiator

Problem solved

Functional benefit

Products and services

• Personalized Loyalty
• Branded Mobile App
• AI & Actionable Data
• Omnichannel Communication
• Marketing Automation
• Digital Payment
• Online Ordering & E-commerce
• Social

Quantifiable outcome

• 40,000 loyalty members achieved in 6 months (vs 10,000 over 10 years with previous system)
• +2 more outcomes

Named customers5 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability3 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and major.

• HeartlandcoreTechnology or IntegrationPOS integration partner - one of the 90+ POS systems integrated with Como's platform. Heartland is a payment processing and POS provider for restaurants and retail businesses.
• Oracle Micros / SimphonycoreTechnology or IntegrationPOS integration partner - Oracle Micros Simphony is one of the leading enterprise POS systems in hospitality, integrated with Como's platform.
• NCRcoreTechnology or IntegrationPOS integration partner - NCR provides POS and analytics technology for restaurants and retail, integrated with Como's platform.
• SquaremajorTechnology or IntegrationPOS integration partner - Square provides point-of-sale and payment solutions for small and medium businesses, integrated with Como's platform.
• LightspeedmajorTechnology or IntegrationPOS integration partner - Lightspeed provides cloud-based POS systems for restaurants and retail, integrated with Como's platform.
• ClovermajorTechnology or IntegrationPOS integration partner - Clover provides POS and payments solutions, integrated with Como's platform.
• ToastmajorTechnology or IntegrationPOS integration partner - Toast provides restaurant POS systems, integrated with Como's platform.
• SquirrelmajorTechnology or IntegrationPOS integration partner - Squirrel provides POS solutions for hospitality businesses, integrated with Como's platform.

Scale indicators2 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Sailplay: Sailplay is a loyalty and marketing automation platform serving retail, hospitality, and F&B operators with omnichannel engagement. It is a direct peer in loyalty + CRM + marketing automation across similar verticals.
• Yotpo: Yotpo offers a loyalty and reviews platform for retail and e-commerce brands, with a comparable customer engagement and retention proposition. While Yotpo is more retail/e-commerce-centric than Como, it competes head-to-head for the retail vertical on loyalty and customer data.
• Paytronix: Paytronix is a direct competitor offering customer engagement, loyalty, online ordering, and gift card solutions specifically to restaurant chains. Highly comparable in target customer (multi-unit F&B operators) and product mix (loyalty + ordering + CRM), making it the closest direct peer.
• Punchh: Punchh (acquired by PAR Technology) provides a mobile loyalty and CRM platform purpose-built for restaurant chains. Directly overlaps with Como's core F&B loyalty and AI-driven personalization offering and competes for the same enterprise restaurant customer base.
• Thanx: Thanx is a restaurant loyalty and customer engagement platform focused on chains, using POS-integrated data to power personalized rewards. Overlaps significantly with Como's AI-powered loyalty, POS integration strategy, and F&B vertical focus.

Broad incumbents

• Lightspeed Commerce: Lightspeed provides cloud POS for retail and restaurants and has built native loyalty, e-commerce, and payments. Comparable to Como's retail/restaurant focus and similarly integrated with Como's ecosystem, but offers a much broader commerce platform.
• Square (Block): Square offers built-in loyalty, marketing, and customer engagement tools for SMB retailers and restaurants as part of its payments + POS platform. Competes with Como for the SMB tail via bundled, self-serve pricing that Como cannot match without a self-serve tier.
• Toast: Toast is a leading restaurant POS platform that has expanded into native loyalty, online ordering, and marketing. As both a Como POS integration partner and a vertically integrated competitor, Toast represents a broader incumbent that could disintermediate standalone loyalty vendors.

Emerging players

• Podium: Podium provides customer messaging, reviews, and engagement tools for local businesses including restaurants and retailers. Partial overlap with Como's omnichannel communication and customer engagement value proposition, particularly for SMB segments.
• Belly (by Paytronix): Belly is a digital loyalty platform originally targeted at SMB retailers and cafes, now part of Paytronix. It competes with Como at the SMB tier of loyalty and customer engagement for retail and F&B operators.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/Como
• YouTubeyoutube.com/user/ConduitMobile
• Facebookfacebook.com/como
• LinkedInlinkedin.com/company/como-mobile

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds3 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A3 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Como