Adept Technology Group
Adept Technology Group is a UK-based unified communications integrator (LSE: ADT) that delivers hosted voice, contact centre, connectivity and managed IT services to mid-market and enterprise customers, built primarily through an extended programme of acquisitions since 2003.
- Company typePrivate
- Founded2003
- HeadquartersTunbridge Wells, United Kingdom
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Adept Technology Group does
Adept Technology Group is a UK-based unified communications integrator listed on the London Stock Exchange (ticker: ADT) and headquartered in Tunbridge Wells. Founded in 2003, the company delivers communications and managed IT services to mid-market and enterprise customers across the UK, building its capability primarily through an extended programme of acquisitions. Since 2005 it has completed more than a dozen transactions — including Talk Direct, Transglobal Telecommunications, Admiral Managed Networks, TelecomDirect, Centrix, Comms Group, Cat Communications, BrightVisions, Our IT Department, Atomwide, Shift F7, Advanced Computer Systems Group and Datrix — progressively layering voice, connectivity, contact centre and managed IT services into a single integrated portfolio.
The company's underlying offering spans hosted and on-premise unified communications, contact centre solutions, connectivity/networking and managed services, delivered as a combination of recurring managed-service contracts and one-off professional services work. It operates both direct enterprise sales and a wholesale/reseller channel, and works in close partnership with major UC, networking and security vendors. The 2017 Business Growth Fund investment provided growth capital to support continued inorganic expansion.
Monetisation is through a mix of recurring managed-service subscriptions, wholesale/reseller margin, and project-based professional services for migrations and digital transformation. Headcount is reported in the 101–250 range, consistent with a mid-tier UK integrator. Strategic positioning is reinforced by a long operating history, public-company status and an active acquisition cadence, though the company has not disclosed proprietary technology platforms, AI-native products or differentiated R&D outputs in the available source material.
Adept Technology Group firmographics
Firmographics- Name
- Adept Technology Group
- Legal name
- Wavenet Limited
- Website
- https://adept.co.uk
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Adept Technology Group is a UK-based unified communications integrator (LSE: ADT) that delivers hosted voice, contact centre, connectivity and managed IT services to mid-market and enterprise customers, built primarily through an extended programme of acquisitions since 2003.
- Ownership category
- akta.pro rank
Adept Technology Group industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Other Computer Related Services (541519)
- SIC
- Services-Computer Integrated Systems Design (7373), Communications Services, Nec (4899)
- akta.pro primary industry
- Strategy & IT Advisory (BPAEAAAA)
- akta.pro secondary industries
- Network Monitoring, Assurance & Managed NOC Services (SLA Ops) (HDAIAGAJ), Secure Access Service Edge (SASE) & Secure SD-WAN (HDAIAFAH), Technical Enablement & Adoption Services (Change Management, Adoption, Champions) (BPAEANAC)
Keywords
Where Adept Technology Group is headquartered
LocationHeadquarters
- HQ city
- Tunbridge Wells
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Adept Technology Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring managed services revenue from ongoing IT support, security monitoring, cloud management, and communications services delivered as subscriptions.
- Wholesale & Reseller: Revenue from technology dealers, resellers, and distributors who resell Wavenet's portfolio of products and services, providing scalable networking and connectivity solutions to end customers.
- Professional Services: One-time implementation, consultancy, and project-based services for digital transformation, business continuity planning, and system migrations.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Adept Technology Group product offering
Product offeringCore offering
Adept Technology Group, operating as Wavenet, is a UK managed service and security provider delivering recurring managed IT, connectivity, cloud, unified communications, cybersecurity (CyberGuard), contact centre, business continuity, mobile and IoT, and AI/automation services to mid-market and enterprise organisations. The company supplements direct delivery with a wholesale division that resells its portfolio to technology dealers and channel partners.
Product overview
Wavenet is a UK managed service and security provider offering a broad portfolio of interconnected IT solutions organised as distinct service lines. The core offerings span intelligent connectivity (networking), unified communications & voice (including VoIP and contact centres), CyberGuard cybersecurity, business continuity, cloud & modern workplace transformation, mobile & IoT, and AI & automation. The company integrates Microsoft 365 Copilot across its portfolio and leverages economies of scale, diverse vendor relationships, and cutting-edge expertise to deliver managed services to organisations across sectors including education, healthcare, legal, financial services, housing, retail, manufacturing, and public sector.
Differentiator
Problem solved
Functional benefit
Brands
- CyberGuard: Cyber security brand offering monitoring, incident response, staff training, and cybersecurity accreditations
- Wavenet Connected
- Wavenet Wholesale
Products and services
- Intelligent connectivity
Quantifiable outcome
- CSAT consistently above 90%
- +1 more outcomes
Companies that use Adept Technology Group
Customer profileNamed customers8 records
Segments8 records
Ideal customer profiles3 records
Adept Technology Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability2 records
Feature3 records
Adept Technology Group partnerships and signals
Strategic signalPartnerships
20 partnerships are on record, tiered core and supporting.
- MicrosoftcoreStrategic technology partnership delivering Microsoft 365, Teams, Azure, and related solutions including Microsoft 365 Copilot for business AI assistant integration.
- CiscocoreEnterprise networking and communications technology partnership delivering intelligent connectivity and network solutions.
- MitelcoreCommunications and contact centre technology partnership with Healthcare and Contact Centre Specialisation Partner status and Healthcare Partner of the Year recognition in 2026.
- DarktracecoreAI-powered cybersecurity technology partnership delivering advanced threat detection and response capabilities as part of CyberGuard security portfolio.
- FortinetcoreCybersecurity technology partnership providing network security and firewall solutions as part of comprehensive security offerings.
- VeeamsupportingData protection and backup technology partnership supporting business continuity and disaster recovery solutions.
- ZoomsupportingVideo communications and collaboration platform partnership for unified communications solutions.
- GammasupportingBusiness communications technology partnership providing voice and connectivity solutions.
- HPE (Hewlett Packard Enterprise)supportingEnterprise hardware and infrastructure technology partnership for networking and compute solutions.
- 8x8supportingCloud communications platform partnership for contact centre and unified communications solutions.
- Five9supportingCloud contact centre platform partnership delivering intelligent customer engagement solutions.
- Cato NetworkssupportingSASE (Secure Access Service Edge) technology partnership for network security and connectivity convergence.
- Content GurusupportingCloud contact centre technology partnership for large-scale customer engagement platforms.
- KnowBe4supportingSecurity awareness training technology partnership supporting CyberGuard staff training capabilities.
- CanonsupportingDocument management and imaging technology partnership for workplace solutions.
- Extreme NetworkssupportingEnterprise networking infrastructure partnership for intelligent connectivity solutions.
- GigamonsupportingNetwork visibility and analytics technology partnership supporting security monitoring capabilities.
- JolasupportingMobile and IoT solutions partner for business mobile packages and connectivity services.
- Inicio AIsupportingAI technology partnership for automation and intelligence capabilities.
- AsantisupportingAI-powered contact centre solutions partnership for intelligent customer interactions.
Scale indicators3 records
Recent moves6 records
Expansion highlights4 records
Adept Technology Group competitors and assessment
Company assessmentBroad incumbents
- TalkTalk Business: TalkTalk Business provides connectivity, voice, and cloud services to UK mid-market and wholesale customers — overlaps with Wavenet's intelligent connectivity and wholesale divisions, and operates as part of the larger TalkTalk Group.
- Vodafone Business UK: Vodafone Business offers mobile, fixed line, IoT, cloud, and security services to UK enterprise and public sector — competes broadly with Wavenet's Mobile & IoT and connectivity offerings but as part of a global telecom group.
- BT Business: BT Business is the UK's largest incumbent telecoms and managed services provider offering connectivity, UCaaS, cloud, and security across enterprise and public sector — competes broadly with Wavenet but as part of a much wider portfolio including consumer and wholesale divisions.
Direct peers
- Six Degrees Group: Six Degrees is a UK managed cloud, colocation, and connectivity provider serving mid-market and enterprise customers — directly comparable to Wavenet's cloud, modern workplace, and intelligent connectivity offerings.
- Focus Group: Focus Group is a UK-based managed services provider offering communications, connectivity, cloud, and mobile services to mid-market customers — directly comparable to Wavenet's product set and UK mid-market positioning.
- M247: M247 provides managed connectivity, cloud, and security services to mid-market UK and European organisations — directly comparable to Wavenet's intelligent connectivity and managed services portfolio.
- Daisy Group: Daisy Communications is one of the UK's largest independent managed service providers, offering connectivity, unified communications, cloud, and cybersecurity to UK mid-market and enterprise customers — directly comparable to Wavenet's portfolio across all major service lines.
- Gamma Communications: Gamma is a leading UK-based technology provider of Unified Communications, connectivity, and SIP trunking services, serving both direct enterprise customers and channel partners — directly comparable to Wavenet's UCaaS, voice, and wholesale divisions (Gamma is also a Wavenet partner).
- Exponential-e: Exponential-e is a UK managed services provider combining cloud, connectivity, unified communications, and cybersecurity for enterprise customers — directly comparable to Wavenet's intelligent connectivity, CyberGuard, and UC offerings.
Regional players
- KCOM Group: KCOM is a UK regional managed services and connectivity provider historically focused on Hull and East Yorkshire but now expanding nationally — comparable to Wavenet's connectivity and managed services portfolio but with a regional heritage and narrower UK footprint.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Adept Technology Group social profiles
Digital presenceAdept Technology Group compliance and trust
Trust signalCompliance2 records
Adept Technology Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Adept Technology Group leadership team
Management profileNumber of profiles
Profiles2 records
Adept Technology Group funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Adept Technology Group M&A and investment
M&A and investmentM&A13 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Adept Technology Group
What does Adept Technology Group do?
Adept Technology Group, operating as Wavenet, is a UK managed service and security provider delivering recurring managed IT, connectivity, cloud, unified communications, cybersecurity (CyberGuard), contact centre, business continuity, mobile and IoT, and AI/automation services to mid-market and enterprise organisations. The company supplements direct delivery with a wholesale division that resells its portfolio to technology dealers and channel partners.
Is Adept Technology Group a public or private company?
Adept Technology Group is a private company. It is classified as unknown and is currently operating.
When was Adept Technology Group founded?
Adept Technology Group was founded in 2003. It employs 101 to 250 people.
Where is Adept Technology Group based?
Adept Technology Group is headquartered in Tunbridge Wells, United Kingdom, in the Europe region.
How does Adept Technology Group make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are wholesale & Reseller and professional Services.
Who are Adept Technology Group's main competitors?
Broad incumbents on record are TalkTalk Business, Vodafone Business UK and BT Business. Direct peers are Six Degrees Group, Focus Group, M247, Daisy Group, Gamma Communications and Exponential-e. KCOM Group is listed as a regional player.
Does Adept Technology Group have an API?
No public API is recorded for Adept Technology Group.
What industry is Adept Technology Group in?
Adept Technology Group's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAAAA, Strategy & IT Advisory, with a secondary code of HDAIAGAJ, Network Monitoring, Assurance & Managed NOC Services (SLA Ops). Its NAICS code is 54151 and its SIC code is 7373.