InteliChart

What InteliChart does

InteliChart is a privately held healthcare technology company that provides the Healthy Outcomes platform, an AI-powered patient engagement solution serving health systems, hospitals, FQHCs, primary care, specialty care, multi-specialty practices, behavioral health providers, and skilled nursing facilities. The platform unifies scheduling, intake, communications, payments, and post-visit follow-up workflows across the patient journey, with modules including Patient Portal, Family Portal, Patient Schedule, Patient Intake, Patient Notify, Patient Survey, Patient Activate, and Patient eHealth (telehealth). InteliChart's technical foundation is a single API integration architecture connecting to more than 40 EHR systems including Epic, Cerner, athenahealth, Meditech, Allscripts, and NextGen, supporting both a proprietary OpenAPI (OAuth 2.0, RESTful, C# SDK) and a FHIR R4 (4.0.1) USCDI v1 implementation with ONC Health IT Certification.

The company operates a dual go-to-market combining direct enterprise sales to healthcare organizations with channel partnerships through 40+ EHR vendors who distribute and white-label the platform. Revenue is generated through annual platform subscriptions, FHIR API access priced at $1 per patient record annually for payers and physician practices, and EHR partner licensing agreements. Pricing for the core Healthy Outcomes platform is quote-based rather than publicly disclosed. In November 2025, InteliChart launched InteliSense, an AI platform integrated into Healthy Outcomes that deploys specialized AI agents for voice and chat automation of patient communications, routing, and information collection, addressing healthcare staffing shortages and administrative burden. The company has been ranked #1 by Black Book Research for independent end-to-end patient engagement solutions for four consecutive years (2023-2026), with a 9.55 mean score and top rankings in 17 of 18 performance categories. InteliChart is organized as InteliChart, LLC, headquartered in Charlotte, North Carolina (with Fort Mill, SC operating presence), and operates with 51-100 employees.

Name

InteliChart

Legal name

InteliChart, LLC

Website

https://intelichart.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

51–100 employees

Short description

InteliChart provides Healthy Outcomes, an AI-powered patient engagement platform unifying scheduling, intake, communications, and payments across 40+ EHR systems for health systems, FQHCs, primary and specialty care practices, behavioral health, and skilled nursing facilities.

Ownership category

akta.pro rank

Product category

Healthcare Patient Engagement Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)

akta.pro secondary industries

EHR Extensions, APIs, App Marketplaces & SMART-on-FHIR Apps (HLACAAAN), Adherence, Reminders & Engagement Automation (Medication/Follow-up) (HLACAEAJ)

Keywords

• Patient engagement platform
• Healthcare software
• EHR integration
• Patient portal
• Telehealth platform

Headquarters

HQ city

Fort Mill

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Platform Subscription: InteliChart generates revenue through annual subscription fees for its Healthy Outcomes patient engagement platform. Healthcare organizations subscribe to access the integrated suite of patient engagement tools.
2. FHIR API Access: USCDI v1 FHIR APIs are available at an annual subscription rate of $1 per patient or member record maintained by the Physician Practice, Payer, or other organization. Additional FHIR OPEN APIs may require separate subscription fees based on usage parameters such as number of API calls and frequency.
3. EHR Partner Licensing: Revenue is generated through licensing agreements with EHR vendors who integrate and distribute the Healthy Outcomes platform to their healthcare organization customers.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

InteliChart sells the Healthy Outcomes platform, an AI-powered, end-to-end patient engagement platform that unifies patient scheduling, intake, communications, payments, telehealth, surveys, and outreach across the patient journey. It is integrated with 40+ EHR systems via a single API and is complemented by the InteliSense AI platform for automation. The platform serves health systems, hospitals, FQHCs, primary care, specialty care, multi-specialty practices, behavioral health providers, and skilled nursing facilities on an annual subscription basis.

Product overview

InteliChart offers the Healthy Outcomes Platform, a unified AI-powered patient engagement platform that integrates multiple modules including Patient Portal, Family Portal, Patient Schedule, Patient Intake, Patient Notify, Patient Survey, Patient Activate, and Patient eHealth. The platform orchestrates engagement across pre-visit, visit, and post-visit stages of the patient journey, supporting scheduling, intake, communications, payments, and workflow automation. InteliSense provides AI capabilities for automation and intelligent routing. The platform integrates with over 40 leading EHR systems including Epic, Cerner, athenahealth, and Meditech, and maintains ONC Health IT Certification for Meaningful Use compliance.

Differentiator

Problem solved

Functional benefit

Brands

• Healthy Outcomes: The primary AI-powered patient engagement platform integrating scheduling, intake, communications, payments, and workflow automation across the patient journey.
• InteliSense

Products and services

• Healthy Outcomes Platform AI-powered, end-to-end patient engagement platform that unifies scheduling, intake, communications, payments, telehealth, surveys, and workflow automation across the patient journey for healthcare organizations including health systems, hospitals, FQHCs, primary care, specialty care, multi-specialty practices, behavioral health, and skilled nursing facilities.
• Patient Portal Patient-facing web and mobile application providing appointment scheduling, provider messaging, lab results, care plans, online forms, medication refills, and secure messaging, accessible via iOS/Android app or web browser with customizable branding for healthcare organizations.
• Family Portal Extension of the Patient Portal allowing family members and caregivers to manage healthcare information and engagement for dependents on behalf of healthcare organizations.
• Patient Schedule Online self-scheduling solution allowing patients to book appointments through websites, social media, and webpages using customizable decision trees, real-time schedule updates, and waitlist options for healthcare providers.
• Patient Intake Digital patient check-in and registration solution enabling patients to complete forms remotely or on-site, with automated document digitization and auto-population of EHR and practice management systems.
• Patient Notify Automated patient communication solution that delivers appointment reminders, administrative notifications, organization announcements, and payment reminders via phone, text, or email based on configurable criteria.
• Patient Survey Automated patient feedback and satisfaction survey solution delivered via email or text messaging, supporting clinical, demographic, payer type, or custom data sets for patient-reported outcomes.
• Patient Activate Patient outreach engine for health plan adherence, education, and marketing campaigns based on diagnostic, financial, or demographic criteria, delivered via phone, text, or email with same-day notification capability.
• Patient eHealth All-in-one telehealth platform supporting multiple participants per session, with virtual waiting room features that mimic in-person encounters and seamless integration with patient intake forms.
• InteliSense AI platform integrated into the Healthy Outcomes patient engagement system, designed to improve healthcare efficiency and patient care by automating routine tasks, improving communication, and supporting healthcare staff with specialized AI agents for personalized patient experiences.

Quantifiable outcome

• 99% or greater platform uptime
• +2 more outcomes

Named customers4 records

Segments8 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration27 records

AI capability5 records

Feature7 records

Partnerships

23 partnerships are on record, tiered core, major and strategic.

• EpiccoreTechnology or IntegrationEHR integration partnership enabling Epic users to access InteliChart's Healthy Outcomes patient engagement platform through a single API integration. Epic is one of the largest EHR vendors in the healthcare market.
• CernercoreTechnology or IntegrationEHR integration partnership enabling Cerner users to access the Healthy Outcomes patient engagement platform. Cerner is a leading global healthcare technology company.
• athenahealth (Centricity)coreTechnology or IntegrationEHR integration partnership enabling athenahealth/Centricity users to access the Healthy Outcomes platform.
• MeditechcoreTechnology or IntegrationEHR integration partnership enabling Meditech users to access the patient engagement platform.
• AllscriptscoreTechnology or IntegrationEHR integration partnership enabling Allscripts users to access the Healthy Outcomes platform.
• NextGencoreTechnology or IntegrationEHR integration partnership enabling NextGen users to access the patient engagement platform.
• AprimamajorTechnology or IntegrationEHR integration partnership for Aprima users to access patient engagement solutions.
• PointClickCaremajorTechnology or IntegrationEHR integration partnership for PointClickCare users in skilled nursing and senior living segments.
• NetsmartmajorTechnology or IntegrationEHR integration partnership for Netsmart users, particularly relevant for behavioral health and post-acute care.
• NextechmajorTechnology or IntegrationEHR integration partnership for Nextech specialty care users.
• Office PracticummajorTechnology or IntegrationEHR integration partnership for Office Practicum pediatric users.
• CompuGroupmajorTechnology or IntegrationEHR integration partnership for CompuGroup users.
• eMDsmajorTechnology or IntegrationEHR integration partnership for eMDs users.
• GoHealthmajorTechnology or IntegrationEHR integration partnership for GoHealth urgent care users.
• AriamajorTechnology or IntegrationEHR integration partnership for Aria users.
• AzaleamajorTechnology or IntegrationEHR integration partnership for Azalea Health users.
• JunoEHR (DSS Inc)majorTechnology or IntegrationEHR integration partnership for JunoEHR/DSS Inc users.
• SiemensmajorTechnology or IntegrationEHR integration partnership for Siemens Healthineers users.
• SorianmajorTechnology or IntegrationEHR integration partnership for Sorian users.
• Pulse Pro / Pulse CloudmajorTechnology or IntegrationEHR integration partnership for Pulse Pro and Pulse Cloud users.
• PsychConsult (Askesis)majorTechnology or IntegrationEHR integration partnership for PsychConsult/Askesis behavioral health users.
• Tidewater Physicians Multispecialty GroupstrategicTechnology or IntegrationCustomer and technology partnership where the multi-specialty physician group implements InteliChart's patient engagement platform and serves as a reference customer.
• SRS HealthstrategicTechnology or IntegrationStrategic partnership where SRS Health (EHR vendor) adds InteliChart solutions to their product mix to offer comprehensive patient engagement to their customers.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Relatient: Relatient (formerly Influence Health) provides patient scheduling, reminders, intake, and broadcast messaging to health systems and practices, competing head-to-head with InteliChart's scheduling, notify, and intake modules across similar buyer personas.
• Phreesia: Phreesia is a publicly traded patient intake and engagement platform that competes directly with InteliChart's Patient Intake, Patient Portal, and Patient Schedule modules. Both companies target ambulatory and multi-specialty practices with self-service check-in and engagement workflows.
• CipherHealth: CipherHealth provides patient outreach, rounding, and post-discharge engagement tools used by hospitals and health systems, overlapping with InteliChart's Patient Activate, Patient Survey, and post-visit follow-up capabilities.
• Tebra (formerly PatientPop + Kareo): Tebra combines practice management, EHR, and patient engagement (online scheduling, intake, reminders, reputation) for independent practices, competing with InteliChart's ambulatory provider offerings and pulling on the same independent-practice buyer.
• Updox: Updox (a Henry Schein company) provides patient engagement, secure messaging, electronic fax, and telehealth solutions to ambulatory practices — directly competing with several of InteliChart's platform modules in the same segment.
• Solutionreach: Solutionreach is a patient engagement platform specializing in appointment reminders, recalls, surveys, and two-way patient communication — overlapping directly with InteliChart's Patient Notify, Patient Survey, and messaging capabilities for ambulatory and specialty practices.
• Luma Health: Luma Health offers a patient engagement platform covering self-scheduling, automated reminders, intake, telehealth, and two-way messaging. It targets similar ambulatory and specialty care segments as InteliChart with comparable workflow modules.

Broad incumbents

• NextGen Healthcare: NextGen Healthcare offers native patient engagement (NextGen Patient Portal, Messenger, self-scheduling) within its EHR suite for ambulatory and specialty practices, competing with InteliChart while also being one of its 40+ integration partners.
• athenahealth: athenahealth bundles its own patient portal (athenaCommunicator), scheduling, and patient engagement as part of its integrated EHR/RCM suite for ambulatory providers — making it both an integration partner and a broad incumbent competitor to InteliChart.
• Veradigm (formerly Allscripts): Veradigm/Allscripts provides FollowMyHealth as its native patient engagement platform across its ambulatory EHR footprint. Like Epic and Cerner, it is both an integration partner and a broad-suite incumbent that could pressure InteliChart at renewal time.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/intelichart

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about InteliChart