QliqSOFT

What QliqSOFT does

QliqSOFT, Inc. is a private Delaware-incorporated healthcare SaaS company headquartered in Dallas, Texas, founded in 2011 and operating with 101–250 employees. The company sells a dual-platform HIPAA-compliant communication stack: Quincy, a no-code patient engagement platform used to automate outreach, capture digital forms and e-signatures, deliver chatbots, and run virtual visits; and QliqCHAT, a care team collaboration product providing secure texting, on-call scheduling, GPS-based field staff alerting, and caller ID masking. Both platforms share add-on modules including HIPAA-compliant forms, e-signatures, secure patient texting, virtual visits, online patient reviews, and workflow automation. QliqSOFT was named a Leader in the 2024 Gartner Magic Quadrant for Clinical Communication and Collaboration, holds SOC 2 Type 1 certification, and uses NIST-approved AES 256-bit encryption with SHA256 for video/audio.

The underlying technology integrates with major EHRs (Epic, Oracle Health/Cerner, eClinicalWorks, NextGen, WellSky, Axxess) and contact-center/communication platforms (RingCentral, NICE) via HL7, FHIR, and REST APIs with JSON data exchange. AI capabilities include NLP-based chatbots for clinical and administrative workflows (SDoH screening, preventive care outreach, visit prep, demographic paperwork, COVID-19 assessment, curbside check-in) and real-time AI translation for limited-English-proficiency patients. A Chatbot Marketplace offers pre-built templates. Mobile apps are available on iOS and Android, with desktop clients for Windows and Mac.

QliqSOFT serves US healthcare organizations across Post-Acute Care (Hospice, Home Health, Private Duty Home Care, Specialty Pharmacy & Home Infusion), Acute & Ambulatory Care (Hospitals & Rural CINs, Ambulatory Clinics, Contact Centers), and Population Health. The business model is subscription SaaS with annual billing (plus 30-day, quarterly, and multi-year terms) supplemented by professional services for implementation and onboarding. Distribution is direct enterprise sales targeting C-suite and operational leaders, augmented by EHR partner channels, healthcare conferences (HIMSS22 Booth 3740, AGILE), webinars, content marketing, and self-service downloads from app stores. Named enterprise customers include First Choice Neurology, AllianceChicago, Virtua Health, Settlement Health, Liberty Dayton Regional Medical Center, Meadows Regional Medical Center, SGMC, GW Healthcare, CPSI, and Hospice of CNY & Finger Lakes.

Name

QliqSOFT

Legal name

QliqSOFT, Inc.

Website

https://qliqsoft.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

101–250 employees

Short description

QliqSOFT is a private US healthcare SaaS provider offering HIPAA-compliant patient engagement (Quincy) and care team collaboration (QliqCHAT) platforms to hospitals, home health agencies, hospices, and ambulatory clinics via subscription contracts and EHR partner channels.

Ownership category

akta.pro rank

Product category

Healthcare Communication Software

NAICS

Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)

akta.pro secondary industries

Virtual Care Team Collaboration & Provider-to-Provider Teleconsult Platforms (eConsults) (HLALABAI), Care Pathway Automation & Patient Engagement for RPM (Coaching, Messaging, Scheduling) (HLACAPAM)

Keywords

• Healthcare communication software
• Patient engagement platform
• HIPAA-compliant messaging
• Clinical collaboration tools
• Care team coordination

Headquarters

HQ city

Dallas

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Subscription-based SaaS: The company provides secure messaging platform and related services through a subscription model. Services are provided for terms of 30 days, one quarter, one year, or as provided in Services Agreement. Termination and transfer charges are billed in arrears. Automatic renewal for successive terms unless customer provides written notice of non-renewal.
2. Professional Services: Implementation, training, and customer support services as part of the overall service offering. The company offers free trials and has onboarding support.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

QliqSOFT provides a HIPAA-compliant digital patient engagement and care team communication platform for healthcare organizations. The offering is built around two core products: Quincy, a versatile no-code patient engagement platform for automated outreach, forms, e-signatures, secure texting, virtual visits, and workflow automation; and QliqCHAT, a secure care team communication and collaboration platform with HIPAA-compliant texting, GPS alerting, on-call scheduling, and caller ID masking. The platform serves hospitals, health systems, hospice, home health, ambulatory clinics, specialty pharmacy, and population health programs in the United States.

Product overview

QliqSOFT offers a dual-platform architecture consisting of Quincy (no-code patient engagement platform) and QliqCHAT (care team communication and collaboration platform). Quincy is a versatile no-code patient engagement platform for automating outreach, collecting patient information, obtaining digital signatures, and coordinating care. QliqCHAT is a productivity-focused care team communication platform providing HIPAA-compliant texting and secure messaging. Both platforms share add-on modules including HIPAA-Compliant Online Forms, HIPAA-Compliant e-Signatures, Secure Patient Texting, Virtual Visits, Healthcare Workflow Automation, Chatbot Marketplace, Online Patient Reviews, GPS Alerting, On-Call Scheduling, and Caller ID Masking. The platform serves Post-Acute Care (Hospice, Home Health, Private Duty Home Care), Acute & Ambulatory Care (Hospitals, Rural CINs, Ambulatory Care, Contact Centers), Specialty Pharmacy, and Population Health markets.

Differentiator

Problem solved

Functional benefit

Brands

• Quincy: Versatile no-code patient engagement platform for healthcare organizations, enabling digital outreach, secure messaging, and workflow automation for patient communication.
• QliqCHAT

Products and services

• Quincy Versatile no-code patient engagement platform for healthcare organizations that automates outreach, captures patient information, collects e-signatures, enables secure texting, runs AI chatbots, conducts virtual visits, and streamlines workflow automation across care settings.
• QliqCHAT Productivity-focused care team communication and collaboration platform providing HIPAA-compliant secure texting, on-call scheduling, GPS field-staff alerting, caller ID masking with call routing, and secure messaging for healthcare teams across mobile and desktop.

Quantifiable outcome

• 22% reduction in staff overtime through automated patient registration, intake, and medication management
• +6 more outcomes

Named customers10 records

Segments8 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability6 records

Feature7 records

Partnerships

Six partnerships are on record, tiered core.

• EpiccoreTechnology or IntegrationEHR integration partnership enabling bidirectional data exchange with Epic's electronic health record system. Supports patient validation and data synchronization for healthcare organizations using Epic.
• Oracle Health (Cerner)coreTechnology or IntegrationIntegration partnership with Oracle Health (formerly Cerner) for EHR connectivity and healthcare data exchange.
• WellSkycoreTechnology or IntegrationTechnology integration with WellSky's post-acute care software solutions for hospice and home health organizations.
• AxxesscoreTechnology or IntegrationIntegration partnership with Axxess for home health and hospice software solutions. Company participates in Axxess AGILE conference as an exhibitor.
• eClinicalWorks (eCW)coreTechnology or IntegrationIntegration partnership with eClinicalWorks EHR system for ambulatory care and practice management.
• NextGen HealthcarecoreTechnology or IntegrationIntegration with NextGen Healthcare's EHR and practice management solutions for ambulatory care organizations.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Vocera (Stryker): Vocera, now part of Stryker, provides secure messaging, hands-free communication, and clinical workflow solutions to hospitals and health systems. It is a direct competitor in clinical communication and collaboration, named alongside QliqSOFT in the Gartner Magic Quadrant.
• TigerConnect: TigerConnect is a leading clinical communication and collaboration platform for healthcare, offering HIPAA-compliant messaging, role-based workflows, and EHR integration. It competes head-to-head with QliqCHAT for care team communication deals.
• CipherHealth: CipherHealth is a patient engagement platform offering automated outreach, rounding, and post-discharge follow-up. It directly competes with QliqSOFT's Quincy platform for patient engagement and readmission reduction use cases.
• Spok: Spok provides secure healthcare communication including pager replacement, on-call scheduling, and clinical alerting. It serves hospitals and health systems with overlapping functionality to QliqCHAT and is a recognized competitor in clinical communication.
• Caregility: Caregility provides a virtual care platform including telehealth, virtual nursing, and remote observation. It overlaps with QliqSOFT's Virtual Visits and care team collaboration offerings for hospitals and health systems.
• PerfectServe: PerfectServe offers a unified clinical communication and provider scheduling platform for hospitals and physician practices. It targets the same healthcare communication buyer as QliqSOFT with comparable HIPAA-compliant messaging and on-call scheduling capabilities.

Broad incumbents

• Amwell: Amwell is an established telehealth and virtual care platform serving payers, providers, and health systems. It competes in adjacent virtual visit and digital care enablement markets with broader product breadth than QliqSOFT.
• Doximity: Doximity is a clinician network offering secure messaging, telehealth, and care coordination tools. While broader in scope, its clinician communication features overlap with QliqSOFT's HIPAA-compliant messaging and virtual visit capabilities.

Emerging players

• Force Therapeutics: Force Therapeutics is a digital care platform for episode-based patient engagement, especially in orthopedics and home-based recovery. It overlaps with QliqSOFT's care pathway automation and patient engagement use cases, particularly in post-acute care.
• Upfront Healthcare: Upfront Healthcare is a patient engagement platform focused on personalized outreach, navigation, and care activation. It competes with Quincy in automated patient outreach for ambulatory and specialty care settings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/qliqsoft
• YouTubeyoutube.com/channel/UCmft3Q9PkaU2uJd0C_XNYWA
• Facebookfacebook.com/qliqsoft
• LinkedInlinkedin.com/company/qliqsoft

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about QliqSOFT