delivery.com
delivery.com (rebranded to Order.com in January 2026) operates a multi-vertical U.S. online ordering marketplace connecting consumers with independent restaurants for food delivery and takeout, and with local laundromats and dry cleaners, earning revenue via marketplace commissions.
- Company typePrivate
- Founded2004
- HeadquartersNew York, United States
- Headcount501–1,000
- GTM typeB2C
- OfferingDigital Commerce or Content
What delivery.com does
delivery.com, LLC is a New York-based, privately held company founded in 2004 that operates Order.com (formerly delivery.com), a multi-vertical online ordering marketplace serving consumers and local SMBs across all U.S. states. The platform connects end users with independent restaurants for food delivery and takeout, and with local laundromats and dry cleaners for wash-and-fold and dry cleaning services with pickup and delivery; laundry has been split into its own dedicated app as part of the January 2026 rebrand. Add-on modules include Gift Certificates, Catering, and Corporate Accounts for B2B ordering.
The core technology is a self-serve consumer marketplace delivered through native iOS and Android apps and a web platform, with delivery logistics powered in partnership with Deliver Logic's Instant Delivery Network. In April 2025, the company unveiled a hybrid restaurant call center + AI ordering + dispatching solution at Food On Demand 2025, integrating AI-powered order intake and routing with human call center support for restaurant partners; an earlier integration partnership with Otter was announced in October 2021. Six disclosed tuck-in acquisitions (Eats Media in 2009, Brinkmat in 2013, BrewDrop in 2016, Klink Technologies in 2017, Foodjunky in 2018, and Vroom Service Now in 2020) were executed over the company's history using undisclosed internal capital.
delivery.com earns revenue through marketplace commissions on food delivery, takeout, and laundry service transactions, with pay-as-you-go consumer pricing and transparent fees that may vary by vendor; no subscription or membership tiers are disclosed. Go-to-market is primarily product-led via the mobile apps, with a separate corporate sales motion for business accounts, supported by organic social, content marketing through blog.delivery.com, and app store distribution. The company has 101-250 employees, operates as an LLC domiciled in the U.S., and reports no parent entity, institutional investor, or public listing.
delivery.com firmographics
Firmographics- Name
- delivery.com
- Legal name
- delivery.com, LLC
- Website
- https://delivery.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- delivery.com (rebranded to Order.com in January 2026) operates a multi-vertical U.S. online ordering marketplace connecting consumers with independent restaurants for food delivery and takeout, and with local laundromats and dry cleaners, earning revenue via marketplace commissions.
- Ownership category
- akta.pro rank
delivery.com industry classification
Industry- Product category
- Online Food Delivery and Local Services Marketplace
- NAICS
- Local Messengers and Local Delivery (4922), Couriers and Express Delivery Services (4921), Couriers and Messengers (492)
- SIC
- Trucking & Courier Services (No Air) (4210)
- akta.pro primary industry
- Food Delivery & Restaurant Logistics Platforms (BPAMAHAB)
- akta.pro secondary industries
- Food Delivery (Restaurant Meals) (TLAAADAC), Restaurant Meal & Prepared Food Delivery (CRAFAFAB), Dry Cleaning Pickup & Delivery (HSAJACAK)
Keywords
Where delivery.com is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Markets served
delivery.com business model
Business model- GTM type
- B2C
- Offering type
- Digital Commerce or Content
- Cost components
- Technology or R&D, Operations, Marketing or Sales, Personnel, Infrastructure
Revenue model
- Food Delivery Marketplace: Platform connects consumers with restaurants for food delivery and takeout orders. The company earns revenue through transaction fees and commissions from restaurant partners on each order placed through the platform.
- Laundry Service Marketplace: Platform connects consumers with local laundry and dry cleaning businesses for pickup, delivery, and service bookings. Revenue generated through transaction fees on completed service bookings.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Standard delivery service with transparent pricing |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels4 records
delivery.com product offering
Product offeringCore offering
delivery.com operates a multi-vertical online marketplace platform that connects consumers with local restaurants for food delivery and takeout ordering, and with local laundromats and dry cleaners for wash-and-fold and dry cleaning services with pickup and delivery. The platform generates revenue through per-order transaction fees and commissions charged to restaurant and laundry partners, and is accessible via iOS and Android mobile apps as well as a web platform (now branded Order.com following a January 2026 rebrand).
Product overview
Order.com (formerly delivery.com) is a unified multi-vertical ordering platform offering food delivery, takeout, and laundry services. The core platform connects customers with local restaurants and laundry businesses. The product portfolio consists of the main Order.com platform for food ordering, a dedicated laundry vertical (now in its own app), plus add-on services including Gift Certificates for gifting, Catering for bulk orders, and Corporate Accounts for business customers. The company rebranded from delivery.com to Order.com in January 2026 to reflect platform modernization while maintaining the same vendor network and services.
Differentiator
Problem solved
Functional benefit
Products and services
- Order.com Online Ordering Platform (formerly delivery.com) The main multi-vertical online ordering platform that enables consumers to order food delivery, takeout, and laundry services from local businesses. The platform was modernized and rebranded from delivery.com to Order.com in January 2026 to deliver a clearer, easier, and more reliable user experience.
- Food Delivery Restaurant-to-consumer food delivery service that allows customers to order food from local restaurants with delivery to their doorstep, available across all U.S. states.
- Takeout Pickup service allowing customers to order from local restaurants for self-pickup.
- Laundry Delivery Service Dedicated vertical for wash-and-fold and dry cleaning services with pickup and delivery from local laundromats and dry cleaners, operated within its own dedicated app following the January 2026 Order.com rebrand.
- Hybrid Restaurant Call Center + AI Ordering + Dispatching Solution AI-powered ordering and dispatching system for restaurant partners, combined with human call center support to handle inbound restaurant calls, process customer orders automatically, and route deliveries. Unveiled at Food On Demand 2025.
- Gift Certificates Digital gift cards that can be purchased and redeemed on the Order.com platform for food and laundry orders; balances carry over to the Order.com platform.
- Catering Bulk ordering service for events and corporate functions from restaurant partners, available through the catering search interface on the platform.
- Corporate Account Business accounts that let companies manage team food orders with corporate billing, reporting, gift certificates, and catering coordination features.
Companies that use delivery.com
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles2 records
delivery.com technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability2 records
Feature2 records
delivery.com partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Deliver LogiccoreOrder.com is a partner of Deliver Logic's Instant Delivery Network. Delivery software is powered by DeliverLogic, indicating a strategic partnership for delivery logistics infrastructure and technology.
Scale indicators2 records
Recent moves7 records
Expansion highlights4 records
delivery.com competitors and assessment
Company assessmentDirect peers
- Rinse: Rinse is a laundry and dry cleaning pickup-and-delivery service operating across multiple U.S. cities. It is a direct peer to delivery.com's laundry vertical, with comparable business model (local partner network, marketplace-style aggregation, consumer-facing app).
- Grubhub: Grubhub operates an online food ordering and delivery marketplace with a focus on restaurant partners, takeout, and delivery. As a long-established U.S. player (now owned by Wonder Group), it competes head-to-head with delivery.com in both dense urban and suburban markets.
- DoorDash: DoorDash is the largest U.S. restaurant food delivery marketplace, directly competing with delivery.com on restaurant delivery, takeout, and multi-vertical expansion (grocery, convenience). It operates a similar consumer-facing platform with marketplace commission economics and serves overlapping SMB restaurant partners nationwide.
- Seamless: Seamless is an online food ordering platform historically focused on New York City office workers, offering delivery and takeout from local restaurants. It is a particularly close peer given delivery.com's New York base and overlapping SMB restaurant target market.
- Uber Eats: Uber Eats is a direct competitor in restaurant meal delivery and takeout, operating a nationwide marketplace with the same commission-based revenue model. It shares delivery.com's multi-vertical ambitions and competes for the same restaurant and consumer pool in U.S. markets.
- Caviar: Caviar is a restaurant delivery marketplace positioned in the premium segment, owned by DoorDash. It competes with delivery.com for higher-end restaurant partnerships and quality-focused consumers in select U.S. metros.
Others
- Toast: Toast is a restaurant technology platform providing POS systems and online ordering software. While not a direct marketplace competitor, Toast's growing direct online ordering and delivery modules increasingly overlap with the restaurant-side services delivery.com offers via its AI-powered call center/dispatching solution.
Emerging players
- EZCater: EZCater is an online marketplace for corporate catering and group food ordering. It competes directly with delivery.com's corporate accounts and catering add-on products, serving businesses needing reliable office and event food ordering.
- Chowbus: Chowbus is a food delivery platform focused on Asian cuisine and regional U.S. markets, with restaurant and grocery ordering. It overlaps with delivery.com's restaurant delivery offering but targets a narrower cuisine vertical and metro footprint.
Broad incumbents
- Instacart: Instacart is a leading grocery delivery and on-demand commerce marketplace in North America. While primarily grocery-focused, it shares the marketplace commission model and SMB partner economics, and competes with delivery.com's emerging grocery/convenience ambitions.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
delivery.com social profiles
Digital presencedelivery.com financial estimates
Financial estimateRevenue estimate
Valuation estimate
delivery.com leadership team
Management profileNumber of profiles
Profiles2 records
delivery.com funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
delivery.com M&A and investment
M&A and investmentM&A6 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about delivery.com
What does delivery.com do?
delivery.com operates a multi-vertical online marketplace platform that connects consumers with local restaurants for food delivery and takeout ordering, and with local laundromats and dry cleaners for wash-and-fold and dry cleaning services with pickup and delivery. The platform generates revenue through per-order transaction fees and commissions charged to restaurant and laundry partners, and is accessible via iOS and Android mobile apps as well as a web platform (now branded Order.com following a January 2026 rebrand).
Is delivery.com a public or private company?
delivery.com is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was delivery.com founded?
delivery.com was founded in 2004. It employs 501 to 1,000 people.
Where is delivery.com based?
delivery.com is headquartered in New York, United States, in the North America region.
How does delivery.com make money?
Two revenue lines are on record. Food Delivery Marketplace is the primary driver. The others are laundry Service Marketplace.
Who are delivery.com's main competitors?
Direct peers on record are Rinse, Grubhub, DoorDash, Seamless, Uber Eats and Caviar. Toast is listed as an others. Emerging players are EZCater and Chowbus. Instacart is listed as a broad incumbent.
Does delivery.com have an API?
No public API is recorded for delivery.com.
What industry is delivery.com in?
delivery.com's product category is Online Food Delivery and Local Services Marketplace. Its primary akta.pro industry code is BPAMAHAB, Food Delivery & Restaurant Logistics Platforms, with a secondary code of TLAAADAC, Food Delivery (Restaurant Meals). Its NAICS code is 4922 and its SIC code is 4210.