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Chowbus - Delivery Business

Full company profile

uuid000es5g

Namestring
Chowbus - Delivery Business
Legal namestring
Chowbus, Inc.
Websiteurl
pos.chowbus.com
Company typeenum
Private
Founded yearint
2020
Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
101–250
akta.pro rankint
HeadquartersChicago, United States
HQ citystring
Chicago
HQ countrystring
United States
HQ regionstring
North America
Markets served

Serves global market

Keyword5 values
restaurant POS systems, point of sale software, restaurant technology platform, kitchen display systems, online ordering platforms
Industry3 codes
1Point-of-Sale (POS) & On-Property Commerce
CodeTHALACAIPrimaryYes
2POS Payment Software & Middleware (Terminal OS, Apps, Device Management)
CodeFSAMADACPrimaryNo
3POS Terminal Hardware (Countertop, Mobile, PIN Pads)
CodeFSAMADAAPrimaryNo
SIC code1 code
  • Services-Prepackaged Software7372
Product category
Restaurant POS Software
Social media profiles1 record
GTM motion2 records

Each record includes

Type, Description, Source

Revenue model5 records
1POS System Subscriptions
TypeSubscription Recurring
Description

Monthly or annual subscription fees for point-of-sale software, likely tiered based on features and restaurant size

chowbus.com
2Hardware Sales
TypeHardware Sales
Description

Sale of POS terminals, handheld devices, kiosks, tablets, and kitchen display systems

chowbus.com
3Online Ordering & Digital Services
TypeSubscription Recurring
Description

Online ordering platform, branded mobile apps, and website services for restaurants

chowbus.com
4Marketing & Growth Services
TypeSubscription Recurring
Description

SMS marketing, promotion engine, gift cards, and AI-powered marketing tools

chowbus.com
5Delivery Integration
TypeSubscription Recurring
Description

Integration services with third-party delivery platforms

chowbus.com
Marketing channels5 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels5 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components6 values
Technology or R&D, Personnel, Marketing or Sales, Supply Chain, Operations, Infrastructure
Pricing details1 tier
1Multiple package tiers available
ModelSubscriptionBilling cadenceMonthly
Notes

Specific pricing tiers not publicly disclosed; requires contacting sales for a demo and custom quote.

chowbus.com
GTM typeB2B
B2B
Offering typeSoftware
Software
Core offering1 text field

Chowbus is a full-stack restaurant technology platform that provides point-of-sale (POS) software, restaurant-specific hardware (kiosks, handheld devices, kitchen display systems), AI-powered marketing tools, and digital ordering solutions. Its core POS system is sold to U.S.-based restaurants, with particular depth in features for culturally rooted concepts such as Korean BBQ, Japanese, bubble tea, hotpot, AYCE/buffet, and other Asian cuisine formats. The platform also bundles online ordering, loyalty programs, marketing automation, and third-party delivery integration into tiered subscription packages.

Differentiator
Functional benefit
Problem solved
Quantifiable outcome1 of 3 values shown
  • Handheld POS = twice as fast turnover
+2 more records
Product overview1 text field

Chowbus is a full-stack technology platform for restaurants featuring a modular, platform-plus-modules architecture. The core Operational Excellence Suite includes the Point of Sale (POS) System as the central product, complemented by add-on modules for Waitlist, Reservation, Review Management, and Multilocation Management. The hardware portfolio includes Self-ordering Kiosks, Handheld POS, Tablet Ordering, QR Code Ordering, Customer Pickup Screen, and Kitchen Display System. The AI Suite provides four generative AI tools: AI Ads Optimization, AI Social Media, AI Creative Assets, and AI Review Insights. The Digital Experience Suite offers Online Ordering, Website building, and Branded Mobile App. The Marketing & Growth Suite includes Restaurant Loyalty & Rewards, SMS Marketing, Promotion Engine, and Gift Cards. Third-Party Delivery Integration connects restaurants to Grubhub, DoorDash, and UberEats. Access to capital funding is provided through partnership with YouLend.

Product and service1 record
1Point of Sale (POS) System
CategoryCore POS Software
Scale indicator4 records

Each record includes

Type, Value, Description, Source

Partnership3 partners
Strategic tierCoreTypeTechnology or Integration
Description

Third-party delivery integration allowing restaurants to manage Grubhub orders through the Chowbus POS platform, unifying order management across delivery aggregators.

Strategic tierCoreTypeTechnology or Integration
Description

Third-party delivery integration enabling restaurants to consolidate DoorDash orders into the Chowbus system for streamlined operations.

Strategic tierCoreTypeTechnology or Integration
Description

Third-party delivery integration connecting UberEats orders with Chowbus POS to reduce the complexity of managing multiple delivery platform tablets.

Recent move6 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight6 records

Each record includes

Type, Description

Peers10 records
TypeDirect peer
Description

Restaurant-focused POS with table management, online ordering, and payments. Targets full-service and casual dining with similar features to Chowbus, including handheld ordering and reservations.

TypeBroad incumbent
Description

POS hardware and software platform owned by Fiserv, used by many SMB restaurants. Competes on hardware breadth and payment processing rather than Asian-cuisine vertical depth.

TypeDirect peer
Description

Cloud POS for full-service and quick-service restaurants with online ordering, loyalty, and table management. Direct overlap with Chowbus's full-service and multilocation capabilities, with broader international reach.

TypeDirect peer
Description

Leading U.S. cloud-based restaurant POS platform with a full-stack offering spanning POS, payments, hardware, online ordering, and marketing. Closest direct competitor to Chowbus's restaurant technology platform.

TypeBroad incumbent
Description

Legacy enterprise restaurant POS from NCR Voyix serving large chains. Overlaps with Chowbus's enterprise POS and multilocation management capabilities at the high end of the market.

TypeEmerging player
Description

Enterprise restaurant online ordering and delivery platform. Overlaps with Chowbus's online ordering and third-party delivery integration modules but is pure software and brand-direct focused.

TypeDirect peer
Description

Restaurant and retail technology platform offering POS, payments, marketing, and online ordering. Competes head-to-head with Chowbus in mid-market and multi-location restaurant deals.

TypeEmerging player
Description

Restaurant reservation and guest management platform owned by American Express. Overlaps with Chowbus's Reservation and Waitlist modules within the broader restaurant technology stack.

TypeBroad incumbent
Description

Block-owned POS and payments platform serving restaurants, retail, and service businesses. Overlaps with Chowbus on POS, online ordering, and marketing tools but serves a much broader customer base.

TypeEmerging player
Description

Reservation, ticketing, and table management platform owned by Block. Competes in the same restaurant front-of-house workflow space as Chowbus's Reservation and Waitlist modules.

Market position
Strengths5 records

Each record includes

Headline, Details, Source

Weaknesses5 records

Each record includes

Headline, Details, Source

Competitive moat5 records

Each record includes

Type, Details

Key risks6 records

Each record includes

Headline, Details, Source

Key highlights7 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Named customers8 records

Each record includes

Name, Industry, Type, Use case, Source, UUID

Segment10 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile3 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
Yes
API detail
Has APIbool
No

Docs URL, Description

Integration3 records

Each record includes

Title, Type, Description, Source

AI capability5 records

Each record includes

Type, Description, Source

AI maturity
App detail

Has app

Feature10 records

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
No data
No data
Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Chowbus - Delivery Business

Restaurant POS Softwarepos.chowbus.com

Chowbus - Delivery Business firmographics

Firmographics
Name
Chowbus - Delivery Business
Legal name
Chowbus, Inc.
Website
https://pos.chowbus.com
Company type
Private
Founded year
2020
Operating status
Operating
Headcount range
101–250 employees
Ownership category
akta.pro rank

Chowbus - Delivery Business industry classification

Industry
Product category
Restaurant POS Software
SIC
Services-Prepackaged Software (7372)
akta.pro primary industry
Point-of-Sale (POS) & On-Property Commerce (THALACAI)
akta.pro secondary industries
POS Payment Software & Middleware (Terminal OS, Apps, Device Management) (FSAMADAC), POS Terminal Hardware (Countertop, Mobile, PIN Pads) (FSAMADAA)

Keywords

  • Restaurant POS systems
  • Point of sale software
  • Restaurant technology platform
  • Kitchen display systems
  • Online ordering platforms

Where Chowbus - Delivery Business is headquartered

Location

Headquarters

HQ city
Chicago
HQ country
United States
HQ region
North America

Markets served

Chowbus - Delivery Business business model

Business model
GTM type
B2B
Offering type
Software
Cost components
Technology or R&D, Personnel, Marketing or Sales, Supply Chain, Operations, Infrastructure

Revenue model

  1. POS System Subscriptions: Monthly or annual subscription fees for point-of-sale software, likely tiered based on features and restaurant size
  2. Hardware Sales: Sale of POS terminals, handheld devices, kiosks, tablets, and kitchen display systems
  3. Online Ordering & Digital Services: Online ordering platform, branded mobile apps, and website services for restaurants
  4. Marketing & Growth Services: SMS marketing, promotion engine, gift cards, and AI-powered marketing tools
  5. Delivery Integration: Integration services with third-party delivery platforms

Pricing tiers

ModelBillingPrice
SubscriptionMonthlyMultiple package tiers available

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Chowbus - Delivery Business product offering

Product offering

Core offering

Chowbus is a full-stack restaurant technology platform that provides point-of-sale (POS) software, restaurant-specific hardware (kiosks, handheld devices, kitchen display systems), AI-powered marketing tools, and digital ordering solutions. Its core POS system is sold to U.S.-based restaurants, with particular depth in features for culturally rooted concepts such as Korean BBQ, Japanese, bubble tea, hotpot, AYCE/buffet, and other Asian cuisine formats. The platform also bundles online ordering, loyalty programs, marketing automation, and third-party delivery integration into tiered subscription packages.

Product overview

Chowbus is a full-stack technology platform for restaurants featuring a modular, platform-plus-modules architecture. The core Operational Excellence Suite includes the Point of Sale (POS) System as the central product, complemented by add-on modules for Waitlist, Reservation, Review Management, and Multilocation Management. The hardware portfolio includes Self-ordering Kiosks, Handheld POS, Tablet Ordering, QR Code Ordering, Customer Pickup Screen, and Kitchen Display System. The AI Suite provides four generative AI tools: AI Ads Optimization, AI Social Media, AI Creative Assets, and AI Review Insights. The Digital Experience Suite offers Online Ordering, Website building, and Branded Mobile App. The Marketing & Growth Suite includes Restaurant Loyalty & Rewards, SMS Marketing, Promotion Engine, and Gift Cards. Third-Party Delivery Integration connects restaurants to Grubhub, DoorDash, and UberEats. Access to capital funding is provided through partnership with YouLend.

Differentiator

Problem solved

Functional benefit

Products and services

  • Point of Sale (POS) System

Quantifiable outcome

  • Handheld POS = twice as fast turnover
  • +2 more outcomes

Companies that use Chowbus - Delivery Business

Customer profile

Named customers8 records

Segments10 records

Ideal customer profiles3 records

Chowbus - Delivery Business technology and API

Technology

Technology focussed Yes

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability5 records

Feature10 records

Chowbus - Delivery Business partnerships and signals

Strategic signal

Partnerships

Three partnerships are on record, tiered core.

  • GrubhubcoreTechnology or IntegrationThird-party delivery integration allowing restaurants to manage Grubhub orders through the Chowbus POS platform, unifying order management across delivery aggregators.
  • DoorDashcoreTechnology or IntegrationThird-party delivery integration enabling restaurants to consolidate DoorDash orders into the Chowbus system for streamlined operations.
  • UberEatscoreTechnology or IntegrationThird-party delivery integration connecting UberEats orders with Chowbus POS to reduce the complexity of managing multiple delivery platform tablets.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Chowbus - Delivery Business competitors and assessment

Company assessment

Direct peers

  • TouchBistro: Restaurant-focused POS with table management, online ordering, and payments. Targets full-service and casual dining with similar features to Chowbus, including handheld ordering and reservations.
  • Lightspeed Restaurant: Cloud POS for full-service and quick-service restaurants with online ordering, loyalty, and table management. Direct overlap with Chowbus's full-service and multilocation capabilities, with broader international reach.
  • Toast: Leading U.S. cloud-based restaurant POS platform with a full-stack offering spanning POS, payments, hardware, online ordering, and marketing. Closest direct competitor to Chowbus's restaurant technology platform.
  • SpotOn: Restaurant and retail technology platform offering POS, payments, marketing, and online ordering. Competes head-to-head with Chowbus in mid-market and multi-location restaurant deals.

Broad incumbents

  • Clover (Fiserv): POS hardware and software platform owned by Fiserv, used by many SMB restaurants. Competes on hardware breadth and payment processing rather than Asian-cuisine vertical depth.
  • Aloha by NCR Voyix: Legacy enterprise restaurant POS from NCR Voyix serving large chains. Overlaps with Chowbus's enterprise POS and multilocation management capabilities at the high end of the market.
  • Square (Block): Block-owned POS and payments platform serving restaurants, retail, and service businesses. Overlaps with Chowbus on POS, online ordering, and marketing tools but serves a much broader customer base.

Emerging players

  • Olo: Enterprise restaurant online ordering and delivery platform. Overlaps with Chowbus's online ordering and third-party delivery integration modules but is pure software and brand-direct focused.
  • Resy (American Express): Restaurant reservation and guest management platform owned by American Express. Overlaps with Chowbus's Reservation and Waitlist modules within the broader restaurant technology stack.
  • Tock (Square/Block): Reservation, ticketing, and table management platform owned by Block. Competes in the same restaurant front-of-house workflow space as Chowbus's Reservation and Waitlist modules.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Chowbus - Delivery Business social profiles

Digital presence

Chowbus - Delivery Business financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Chowbus - Delivery Business leadership team

Management profile

Number of profiles

Chowbus - Delivery Business funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Chowbus - Delivery Business M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Chowbus - Delivery Business

What does Chowbus - Delivery Business do?

Chowbus is a full-stack restaurant technology platform that provides point-of-sale (POS) software, restaurant-specific hardware (kiosks, handheld devices, kitchen display systems), AI-powered marketing tools, and digital ordering solutions. Its core POS system is sold to U.S.-based restaurants, with particular depth in features for culturally rooted concepts such as Korean BBQ, Japanese, bubble tea, hotpot, AYCE/buffet, and other Asian cuisine formats. The platform also bundles online ordering, loyalty programs, marketing automation, and third-party delivery integration into tiered subscription packages.

Is Chowbus - Delivery Business a public or private company?

Chowbus - Delivery Business is a private company. It is classified as venture growth investor backed and is currently operating.

When was Chowbus - Delivery Business founded?

Chowbus - Delivery Business was founded in 2020. It employs 101 to 250 people.

Where is Chowbus - Delivery Business based?

Chowbus - Delivery Business is headquartered in Chicago, United States, in the North America region.

How does Chowbus - Delivery Business make money?

Five revenue lines are on record. POS System Subscriptions are the primary driver. The others are hardware Sales, online Ordering & Digital Services, marketing & Growth Services and delivery Integration.

Who are Chowbus - Delivery Business's main competitors?

Direct peers on record are TouchBistro, Lightspeed Restaurant, Toast and SpotOn. Broad incumbents are Clover (Fiserv), Aloha by NCR Voyix and Square (Block). Emerging players are Olo, Resy (American Express) and Tock (Square/Block).

Does Chowbus - Delivery Business have an API?

No public API is recorded for Chowbus - Delivery Business.

What industry is Chowbus - Delivery Business in?

Chowbus - Delivery Business's product category is Restaurant POS Software. Its primary akta.pro industry code is THALACAI, Point-of-Sale (POS) & On-Property Commerce, with a secondary code of FSAMADAC, POS Payment Software & Middleware (Terminal OS, Apps, Device Management). Its SIC code is 7372.

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Live signals
Built In ChicagoChowbus raises $4M to beef up tech, product and marketing teamsChowbus, a food delivery startup specializing in authentic Asian cuisine, has raised a $4 million funding round led by Greycroft Partners and FJ Labs. The company intends to use the capital to expand into 15 to 20 new markets, enhance its digital menu product, and grow its engineering and marketing teams. This follows a period of significant growth for Chowbus, which posted a 300 percent year-over-year revenue increase last year.Food On DemandChowbus Leans In on Emotions, Discovery to Boost In-Store VolumeChowbus, a delivery startup focused on Asian restaurants, is raising an additional $30 million to support geographic expansion, grocery delivery services, and app improvements as it prepares for post-pandemic market shifts. The company is testing a new voucher program in Chicago designed to convert delivery customers back to in-store dining while leveraging its loyalty program and enhanced discovery features to drive engagement.ForbesChowbus Experiences 700% Growth With A Differentiated Foodservice Delivery ModelChowbus, a foodservice delivery platform specializing in Asian cuisine, reported 700% growth and expanded to 25 markets in North America over the past year. The company secured a $33 million Series A funding round in July to support this expansion and enhance its technological infrastructure for restaurant partners.GlobeNewswireAsian Food Delivery App Chowbus Arrives in Dallas, TexasChowbus announced its food-delivery service is now available in Dallas, Texas, connecting residents with 30+ local Asian restaurants. The company has grown revenue by 700% since the pandemic began and has expanded into over a dozen North American cities. The launch follows previous Texas entries in Houston and Austin.HuffPostThe Asian Takeout Americans Ordered Most In 2020Food delivery platform Chowbus released an analysis of millions of orders placed between January and November 2020, revealing that Sichuan cuisine was the most popular regional category in the United States. The data highlighted specific trends such as a 1,538% spike in frozen dumpling orders during the early pandemic months and barbecue lamb being the top overall dish.Business InsiderCustomers of food delivery app Chowbus had their home addresses leaked. The breach appears to have affected hundreds of thousands of users.Food delivery service Chowbus confirmed a data breach in which customer information, including home addresses and email addresses for hundreds of thousands of users, was illegally accessed and distributed. The company stated that credit card data remained secure as it is processed by third-party Stripe, while the incident primarily affected users in the United States with some reports indicating Australian involvement.EaterAsian Food Delivery Service Arrives in San DiegoAsian food delivery platform Chowbus launched its services in San Diego on August 27, 2020, expanding to a city that brings its total North American footprint to 23 locations. The app initially partnered with over 30 local Asian restaurants and cafes, offering customers the ability to order from multiple eateries without additional fees.HoustonchronicleA delivery service for Asian restaurants launches in HoustonChowbus, a delivery service for Asian restaurants, launched in Houston in May 2020. The platform lists 115 restaurants and has grown 50% monthly, with Houston as its fastest-growing market. It also offers delivery from Asian grocery stores and a $9.99 monthly subscription.HuffPostLinxin Wen: Why Big Delivery Apps Are Bad For Small RestaurantsLinxin Wen, CEO and co-founder of Chowbus, argues that major delivery apps like GrubHub and UberEats disadvantage small independent restaurants through high fees and poor visibility. In contrast, Chowbus provides a platform exclusively for authentic, independently owned Asian eateries with flat-rate pricing and curated menus to help them compete against larger chains.FinSMEsChowbus Raises $33M in Series A FundingChowbus, a Chicago-based Asian food delivery platform, raised $33 million in Series A funding led by Altos Ventures and Left Lane Capital. The company will use the funds to grow its business, launch in new cities, and expand its product line. Founded in 2016, it operates in over 20 North American cities.