HubBox

What HubBox does

HubBox (legally Convenient Collect Ltd) is a London-based B2B SaaS company founded in 2015 that builds out-of-home (OOH) delivery checkout software for e-commerce retailers. Its core product enables merchants to offer pickup point delivery options directly at the online checkout, surfacing a branded, filterable map of nearby pickup locations and allowing retailers to apply geofencing, dynamic shipping rates, branding, and discount rules (including automatic discount codes on Shopify Plus). The platform integrates natively with the dominant e-commerce backends — Shopify, Shopify Plus, BigCommerce, Magento, WooCommerce, and Salesforce Commerce Cloud — plus a JavaScript SDK for custom storefronts, and connects to major carrier networks including UPS, DPD, DHL, and Royal Mail. A partnership with Asendia extends the network to nearly 180,000 lockers, convenience stores, and collection points across 25 European countries through a single API.

HubBox generates revenue primarily through annual SaaS subscriptions sold to retailers on a quote-based, demo-led enterprise sales motion, with go-to-market additionally supported by carrier co-sell arrangements (DPD, UPS, Royal Mail, DHL) that bundle free first-year subscriptions into carrier deals. In December 2025 the company introduced Prism as a second product line, extending the platform beyond the core OOH-at-checkout module. HubBox claims 1,500+ retailer customers worldwide and operates across the UK, Europe, the US, and Japan. The company is venture-backed, with Seneca Partners investing in 2023 and Puma Growth Partners leading a €6.8 million round in November 2025.

Name

HubBox

Legal name

Convenient Collect Ltd

Website

https://hubbox.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

51–100 employees

Short description

HubBox is a UK-based SaaS company that provides out-of-home delivery checkout software, enabling e-commerce retailers to offer pickup point options at checkout through integrations with major platforms and carrier networks, serving 1,500+ merchants.

Ownership category

akta.pro rank

Product category

Delivery Management Software

NAICS

Couriers and Express Delivery Services (4921)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Grocery, Food & Essentials Commerce Platforms (BPAMAGAF)

akta.pro secondary industries

Quick-Commerce (Rapid Convenience / Dark Stores) (TLAAAHAD), Omnichannel Grocery Click-and-Collect & Delivery (CRAFAFAF)

Keywords

• Out-of-home delivery software
• Pickup at checkout
• E-commerce delivery integration
• Click and collect software
• Parcel pickup network

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Subscription: HubBox operates as a SaaS platform offering software subscriptions to retailers for pickup point delivery integration. Premium deals available with carriers like DPD, UPS, Royal Mail, and DHL including free first-year subscription (terms apply). The platform offers installation from 1 day with easy integrations.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

HubBox provides an out-of-home (OOH) delivery software platform that enables e-commerce retailers to offer pickup point delivery options directly at online checkout. The software integrates with major e-commerce platforms (Shopify, BigCommerce, Magento, WooCommerce, Salesforce) and connects to global carrier networks (DPD, UPS, Royal Mail, DHL, Asendia) so shoppers can select a convenient pickup location such as a store or locker, with installation available in as little as one day.

Product overview

HubBox offers an award-winning out-of-home (OOH) delivery software platform designed for e-commerce retailers. The core product, HubBox OOH at Checkout Software, enables retailers to integrate pickup-point delivery options directly into their checkout processes. The platform features a best-in-class pickup map with branded location pins, complete retailer control over pickup locations (including geofencing, display customization, and item restrictions), and seamless integration with major global carrier networks. HubBox provides native integrations with leading e-commerce platforms including Shopify, Shopify Plus, BigCommerce, Magento, WooCommerce, and Salesforce Commerce Cloud, as well as a JavaScript SDK for custom-built websites. The company has introduced Prism as a new product addition to its portfolio. A Developer Portal is available for technical integration support. The platform serves over 1,500 retailers worldwide and partners with carriers including UPS, DPD, DHL, and Royal Mail to provide access to thousands of pickup locations across the UK, Europe, Japan, and the US.

Differentiator

Problem solved

Functional benefit

Products and services

• HubBox OOH at Checkout Software Award-winning SaaS platform that lets e-commerce retailers embed pickup point delivery at the checkout, with branded maps, location filtering, geofencing, customizable branding, and dynamic shipping rates. For online retailers of all sizes and the carriers serving them.
• Prism New HubBox product introduced in December 2025 as an addition to the company's pickup-point delivery portfolio. Specific capabilities are not detailed in the source material.
• Developer Portal Self-serve technical portal at console.hub-box.com where developers can access HubBox's API documentation and JavaScript SDK to build custom integrations with the pickup-point delivery platform.

Quantifiable outcome

• 25% shipping cost reduction with pickup delivery vs home delivery
• +4 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature6 records

Partnerships

Ten partnerships are on record, tiered flagship and core.

• AsendiaflagshipStrategic or Co-development Partner · 23 February 2025Global out-of-home delivery partnership launching e-PAQ GO solution providing retailers access to nearly 180,000 lockers, convenience stores, and collection points across 25 European countries through single API integration with HubBox software.
• UPScoreTechnology or IntegrationPremium carrier partner offering HubBox subscription deals. Integration enables retailers to offer UPS pickup points through HubBox checkout integration.
• DPDcoreTechnology or IntegrationPremium carrier partner offering HubBox subscription deals. Integration enables retailers to offer DPD pickup points through HubBox checkout integration.
• DHLcoreTechnology or IntegrationPremium carrier partner offering HubBox subscription deals. Integration enables retailers to offer DHL pickup points through HubBox checkout integration.
• Royal MailcoreTechnology or IntegrationPremium carrier partner offering HubBox subscription deals. Integration enables retailers to offer Royal Mail pickup points through HubBox checkout integration.
• ShopifycoreTechnology or IntegrationE-commerce platform integration enabling Shopify merchants to add pickup point delivery options at checkout with 1-day installation.
• BigCommercecoreTechnology or IntegrationE-commerce platform integration enabling BigCommerce merchants to add pickup point delivery options at checkout.
• MagentocoreTechnology or IntegrationE-commerce platform integration enabling Magento merchants to add pickup point delivery options at checkout.
• WooCommercecoreTechnology or IntegrationE-commerce platform integration enabling WooCommerce merchants to add pickup point delivery options at checkout.
• SalesforcecoreTechnology or IntegrationE-commerce platform integration via Salesforce Cartridge enabling merchants to add pickup point delivery options at checkout.

Scale indicators7 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• ShipperHQ: ShipperHQ provides shipping rate management and checkout delivery options for e-commerce merchants on platforms like Shopify, BigCommerce, and Magento. Directly comparable to HubBox as a checkout-side delivery option layer, though ShipperHQ focuses more on rate shopping and shipping rules versus pickup point selection.
• Doddle: Doddle operates a click-and-collect parcel pickup and returns network with carrier integrations across the UK and other markets. Directly comparable as a managed pickup-point experience for online retailers, though Doddle is more vertically integrated with its own network while HubBox is software-only.
• parcelLab: parcelLab offers a delivery experience platform that integrates with carriers and checkout systems to provide post-purchase tracking, notifications, and pickup options for retailers. Comparable in enabling carrier-agnostic delivery experiences, though parcelLab emphasizes post-purchase engagement more than checkout-side pickup selection.
• Sorted: Sorted provides delivery management software for retailers, including checkout shipping options, carrier rate shopping, and tracking. Comparable in offering checkout-level delivery configuration with carrier integrations, though Sorted is broader across carrier services rather than pickup-specific.
• EasyPost: EasyPost offers shipping APIs that aggregate multiple carriers for e-commerce and logistics use cases. Comparable as a carrier-aggregation API layer for retailers, though EasyPost is positioned at the label/rate API level rather than the pickup-map UX.

Broad incumbents

• ShipStation: ShipStation is a leading multi-carrier shipping and label platform owned by Stamps.com/Auctane, serving hundreds of thousands of e-commerce merchants. Comparable as a carrier-integrated e-commerce shipping solution, but ShipStation is a broader shipping management suite rather than a pickup-at-checkout specialist.
• Bringg: Bringg is a delivery orchestration platform used by large retailers and grocers to manage last-mile fulfillment, including pickup and same-day delivery. Comparable in serving retailer delivery experiences with carrier integration, but Bringg focuses on orchestration and driver management rather than consumer-facing checkout UX.
• InPost: InPost operates one of Europe's largest parcel locker networks and offers pickup/return services to retailers through its own branded checkout experience. Comparable as a pickup point network, though InPost is a network operator with capital-intensive locker infrastructure whereas HubBox is a software aggregator.

Regional players

• Shiprocket: Shiprocket is an India-focused shipping aggregator and e-commerce logistics platform offering checkout-level shipping options, rate shopping, and carrier integrations. Comparable in business model (carrier-aggregating SaaS for e-commerce), though Shiprocket's primary market is India rather than the UK/Europe.

Emerging players

• Outvio: Outvio provides post-purchase and checkout shipping/delivery experience software for online retailers, including carrier integration and branded tracking. Comparable in offering carrier-agnostic delivery UX as a SaaS layer, though Outvio is smaller and emphasizes post-purchase rather than pickup selection at checkout.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/hubbox

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds3 records

Investors5 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HubBox