Clock Software
Clock Software is an independent, profitable cloud PMS provider founded in 1996, serving over 1,500 hotels across 65 countries through an integrated SaaS platform covering reservations, front desk, POS, booking engine, payments, and analytics at €250–810 per month per property.
- Company typePrivate
- Founded1996
- HeadquartersLondon, United Kingdom
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Clock Software does
Clock Software is an independent, profitable software company founded in 1996 that builds and operates Clock PMS+, a cloud-based property management system for the hospitality industry. The platform integrates reservations, rate management, invoicing, front desk, housekeeping, guest messaging, OTA synchronization, event management, restaurant POS, direct booking engine, online check-in/kiosk, guest portal, card payment automation, and analytics into a single multi-tenant SaaS suite, and serves over 1,500 hotels across 65 countries — from small independent family properties to groups operating 50+ properties. Customer concentration is intentionally diversified across boutique, luxury (Relais & Châteaux, Leading Hotels of the World), hostel, aparthotel, eco-hotel, tour-operator, wellness-retreat, and event-hotel segments, with notable clients including Popinns, Golden Tulip, Hampshire Hotels, Glenapp Castle, YellowSquare, Greenstar Hotels, and Four Sisters Inns.
The underlying platform is a multi-tenant SaaS architecture deployed across nine geographic server regions (US West, US East, South America, Europe, Africa, West Asia, East Asia, Southeast Asia, Australia/New Zealand) hosted primarily on AWS (production in Luxembourg) with Google Cloud providing BigQuery and Data Studio analytics in Ireland. Payment processing is handled via Adyen under a PCI DSS-aligned model, and the product exposes a public developer API (developers.clock-software.com) for affiliated hotels and third-party integrations. Clock holds Booking.com Certified Partner status enabling native real-time availability and rate synchronization, and operates under a GDPR Data Processing Agreement effective 24 June 2026. Marketing, CRM, and support infrastructure run on HubSpot, Freshdesk, and Zapier, with subscription billing handled through Stripe, PayPal, GoCardless, and Chargebee.
Clock is privately held by Klok AD (Varna, Bulgaria), which owns all intellectual property, with Clock Software Ltd. (London, UK) acting as a wholly-owned commercial reseller in certain territories. The company is self-funded and profitable, with no external investors, and monetizes exclusively through monthly SaaS subscriptions priced at €250–810 per property (based on hotel revenue and room count), with quote-based pricing for groups of 50+ properties. Go-to-market is sales-led, supported by event-driven demand generation (ITB Berlin, Food Hotel Tech Paris, Independent Hotel Show Munich), SEO across four-language websites (EN, DE, FR, BG), content marketing, video tutorials, and a public demo-request motion. The founding leadership team comprises four co-founders: Krasimir Trapchev (CEO), George Georgiev (CTO), Diana Trapcheva (CFO), and Rosen Kostov (Head of R&D).
Clock Software firmographics
Firmographics- Name
- Clock Software
- Legal name
- Clock Software Ltd.
- Website
- https://clock-software.com
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Clock Software is an independent, profitable cloud PMS provider founded in 1996, serving over 1,500 hotels across 65 countries through an integrated SaaS platform covering reservations, front desk, POS, booking engine, payments, and analytics at €250–810 per month per property.
- Ownership category
- akta.pro rank
Clock Software industry classification
Industry- Product category
- Hotel Property Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Property Management Systems (PMS) (THALACAA)
- akta.pro secondary industry
- Hotel & Accommodation Booking Platforms (THALAFAB)
Keywords
Where Clock Software is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Clock Software business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- SaaS Subscription: Monthly subscription pricing based on hotel revenue and room count, ranging from €250-810/month. Subscription includes access to core PMS, POS, booking engine, and integrations. The model is consumption-agnostic but scales with property size, providing predictable recurring revenue.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Small hotels - €250-810/month range |
| Subscription | Monthly | Mid-size hotels - €250-810/month range |
| Subscription | Monthly | Large hotels / Hotel groups (50+ properties) - Quote-based |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels5 records
Clock Software product offering
Product offeringCore offering
Clock Software sells Clock PMS+, a cloud-based hotel property management platform sold as a monthly SaaS subscription (typically €250–€810 based on hotel revenue and room count). The platform integrates a central Property Management System with reservations, rates, invoicing, front desk, housekeeping, guest messaging, OTA sync, plus adjacent modules for events, activity bookings, restaurant POS, direct booking engine, online check-in, guest portal, card payment automation, and analytics, all sharing a unified database and deployed across 9 global server regions.
Product overview
Clock Software offers a unified, cloud-based hotel management platform — Clock PMS+ — built as an integrated suite of modules designed to cover the full operational lifecycle of hotels and hospitality properties. The core Property Management System (PMS) serves as the operational backbone, comprising seven tightly integrated modules: Reservations, Rates, Invoicing, Front Desk, Housekeeping, Guest Messaging, and Booking.com/OTA Sync. Around this core, Clock layers a set of adjacent modules — Events (event and conference management), Activity Bookings, Restaurant POS (Clock POS), Booking Engine (direct web reservations), Online Check-in and Kiosk, Guest Portal, and Card Payment Automation — all sharing the same database and operational context. Integrations and Analytics complete the platform. The platform is sold as a subscription SaaS service, with pricing based on hotel revenue and room count (typically €250–€810/month). It serves over 1,500 hotels across 65 countries, from small independent properties to groups operating 50+ properties, and is hosted on multi-region cloud infrastructure serving geographic zones globally.
Differentiator
Problem solved
Functional benefit
Products and services
- Clock PMS+ (Property Management System) Cloud-based hotel property management platform sold as a SaaS subscription to hotels and hospitality properties. The central PMS includes integrated modules for reservations, rates, invoicing, front desk, housekeeping, guest messaging, and Booking.com/OTA synchronization, and serves as the operational backbone for hotels ranging from small independent properties to groups with 50+ properties.
- Clock Restaurant POS
Quantifiable outcome
- Used by 1,500+ hotels in 65 countries
- +2 more outcomes
Companies that use Clock Software
Customer profileNamed customers16 records
Segments9 records
Ideal customer profiles4 records
Clock Software technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature8 records
Clock Software partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- Amazon Web Services EMEA SARLcorePrimary cloud hosting provider for Clock's infrastructure, storage, backup, and transactional communication services. AWS hosts the main production environment in Luxembourg, EEA.
- Google Cloud EMEA LimitedcoreProvides BigQuery reporting data lake, Data Studio reporting, Google Workspace and Gmail services. Processing occurs in Ireland, EEA.
- Adyen N.V.corePayment processing and payment enablement services for card transaction handling. Located in the Netherlands, EEA.
- HubSpot Ireland Ltd.coreCustomer relationship management, customer success, and customer communications platform for Clock's sales and support operations. Based in Ireland, EEA.
- Booking.comcoreCertified partner providing direct API connection for real-time availability, rates, and restrictions synchronization. Automatic no-show and invalid credit card reporting for hotel revenue protection.
Scale indicators5 records
Recent moves7 records
Expansion highlights5 records
Clock Software competitors and assessment
Company assessmentDirect peers
- Mews: Mews is a cloud-native hospitality PMS serving hotels, hostels, and alternative accommodations with integrated payments, booking engine, and POS. It directly competes with Clock for the same independent and boutique hotel segment with a similar SaaS architecture.
- Cloudbeds: Cloudbeds offers a cloud-based hospitality management suite combining PMS, booking engine, and channel manager, primarily targeting independent properties and small groups — a closely overlapping customer profile to Clock.
- Little Hotelier: Little Hotelier focuses specifically on small hotels, B&Bs, and hostels with an integrated PMS, booking engine, and channel manager — directly comparable to Clock's small-hotel segment focus.
- Hotelogix: Hotelogix provides cloud PMS, POS, and booking engine solutions for hotels and resorts, including multi-property management — comparable to Clock's mid-market and small-group feature set.
- eZee Absolute (eZee Technosys): eZee Absolute is a cloud-based hotel PMS with integrated booking engine, channel manager, and POS, serving hotels, hostels, and B&Bs globally — overlapping with Clock on product scope and customer type.
- RMS Cloud: RMS Cloud is a cloud hospitality platform for hotels, motels, and resorts with property management, booking, and distribution features — a directly comparable SaaS PMS competitor.
- RoomKey PMS: RoomKey PMS provides a cloud-based property management system targeted at independent hotels and small chains, with a comparable feature set to Clock including reservations, front desk, and integrations.
- StayNTouch: StayNTouch offers a mobile-first cloud PMS designed for hotels of all sizes, including contactless check-in and guest engagement — overlapping with Clock on core PMS functionality and mid-market customers.
Broad incumbents
- Oracle OPERA Cloud (Oracle Hospitality): Oracle OPERA Cloud is the dominant enterprise-grade PMS used by large hotel chains globally. While Clock's core customer is the independent market, OPERA sets the competitive ceiling and increasingly targets mid-market through cloud delivery.
- Shiji Group (Infrasys Cloud POS, Shiji Enterprise Platform): Shiji provides hospitality technology including PMS, POS, and distribution platforms for large chains and luxury hotels. Its broad portfolio and global footprint make it an incumbent benchmark against which Clock competes for upscale and chain customers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Clock Software social profiles
Digital presenceClock Software compliance and trust
Trust signalCompliance2 records
Clock Software financial estimates
Financial estimateRevenue estimate
Valuation estimate
Clock Software leadership team
Management profileNumber of profiles
Profiles4 records
Clock Software funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Clock Software M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Clock Software
What does Clock Software do?
Clock Software sells Clock PMS+, a cloud-based hotel property management platform sold as a monthly SaaS subscription (typically €250–€810 based on hotel revenue and room count). The platform integrates a central Property Management System with reservations, rates, invoicing, front desk, housekeeping, guest messaging, OTA sync, plus adjacent modules for events, activity bookings, restaurant POS, direct booking engine, online check-in, guest portal, card payment automation, and analytics, all sharing a unified database and deployed across 9 global server regions.
Is Clock Software a public or private company?
Clock Software is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Clock Software founded?
Clock Software was founded in 1996. It employs 51 to 100 people.
Where is Clock Software based?
Clock Software is headquartered in London, United Kingdom, in the Europe region.
How does Clock Software make money?
One revenue line is on record: saaS Subscription.
Who are Clock Software's main competitors?
Direct peers on record are Mews, Cloudbeds, Little Hotelier, Hotelogix, eZee Absolute (eZee Technosys), RMS Cloud, RoomKey PMS and StayNTouch. Broad incumbents are Oracle OPERA Cloud (Oracle Hospitality) and Shiji Group (Infrasys Cloud POS, Shiji Enterprise Platform).
Does Clock Software have an API?
Yes. Clock provides a registered API for Affiliated Hotels and their appointed third parties. The API allows authorized access to Clock's service, enabling third parties to build integrations and extensions. The Affiliated Hotel and its appointed third parties are solely responsible for API usage and data transmitted through it. API terms are governed under the Service Terms agreement. Developer documentation is at developers.clock-software.com.
What industry is Clock Software in?
Clock Software's product category is Hotel Property Management Software. Its primary akta.pro industry code is THALACAA, Property Management Systems (PMS), with a secondary code of THALAFAB, Hotel & Accommodation Booking Platforms. Its NAICS code is 51821 and its SIC code is 7372.