Shipsurance

What Shipsurance does

Shipsurance Insurance Services, Inc. is a US-based shipping insurance agency founded in 2003 and headquartered in Woodland Hills, California. The company underwrites parcel-level coverage for loss, damage, and shortage in transit via major carriers (UPS, FedEx, USPS, DHL, YRC, Canada Post) at rates up to 90% below carrier offerings, with certificates originating from the United States or Canada. It is a wholly-owned subsidiary of Assurant, Inc. (NYSE: AIZ), and is underwritten by an 'A'-rated insurance carrier, with California Department of Insurance license #0E39065.

The core technology stack is the Shipsurance Shipping Insurance Platform, which combines a per-$100 unit insurance product, the eReport Online reporting suite, a RESTful Shipsurance API for custom integrations, and the Shipsurance Management Center (a self-service portal at app.shipsurance.com) for certificate management, claims filing, and shipment reporting. The platform is integrated with 30+ shipping and commerce systems — including ShipStation, ShippingEasy, Shopify, ShipEngine, eBay, Etsy, Ordoro, Stamps.com, ShipWorks, and PostSale — enabling embedded insurance at the point of label creation. Claims are filed electronically in approximately five minutes, with most paid within five business days.

Shipsurance generates revenue through three primary streams: (1) per-$100 unit usage-based premiums tied to declared shipment value; (2) reporting-based monthly invoicing where customers submit manifest logs and are billed by units insured; and (3) a Flat Rate Coverage subscription option providing fixed monthly premiums for all inbound and outbound shipments without per-shipment reporting. Distribution is a multi-channel mix — direct website sales, shipping-software integration partners, a REST API for enterprise/custom systems, licensed insurance agent referral and revenue-share programs, and the ShipSaver.com partner site targeting occasional shippers. The primary customer base is SMB and individual online retailers, e-commerce sellers, auction sellers, and mail & parcel centers, with secondary segments in wholesale and manufacturing.

Name

Shipsurance

Legal name

Shipsurance Insurance Services, Inc.

Website

https://shipsurance.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

1–10 employees

Short description

Shipsurance Insurance Services is a US shipping insurance agency (founded 2003) and subsidiary of Assurant, underwriting parcel coverage at up to 90% off carrier rates for SMB and individual e-commerce shippers, auction sellers, and mail & parcel centers, with 30+ shipping-software integrations and a REST API.

Ownership category

akta.pro rank

Product category

Shipping Insurance

NAICS

Agencies, Brokerages, and Other Insurance Related Activities (5242), Direct Insurance (except Life, Health, and Medical) Carriers (52412), Direct Property and Casualty Insurance Carriers (524126)

SIC

Insurance Agents, Brokers & Service (6411), Fire, Marine & Casualty Insurance (6331)

akta.pro primary industry

Inland Marine Insurance (Transit, Equipment & Installation) (FSAJAHAB)

akta.pro secondary industries

Marine Specialty (Hull/P&I/Cargo) (FSAJAGAJ), Motor Truck Cargo & Inland Marine (Goods-in-Transit) (TLABANAD), Bills of Lading (B/L) & Sea Waybill Issuance/Management (TLACAHAA)

Keywords

• Shipping insurance
• Parcel coverage
• Transit protection
• E-commerce shipping
• Claims management

Headquarters

HQ city

Woodland Hills

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Insurance Premiums - Per Unit Model: Insurance premiums calculated based on $100 units of coverage. Rates are based on shipping volume, valuation, commodity, and claims history. For example, a $500 parcel with $0.20 per $100 unit rate would cost $0.80 in premiums. Coverage is purchased after shipping labels are generated.
2. Flat Rate Coverage: Alternative fixed monthly rate program for all inbound and outbound shipments without the need for reporting. Provides coverage for domestic and international shipments with faster claims processing that doesn't require shipping report submission for claims.
3. Reporting-Based Premiums: Monthly invoicing for coverage. Customers submit shipment manifest logs daily, weekly, or monthly. Premiums are calculated by multiplying the number of $100 units by the rate. Reports can be sent via email, fax, or mail.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels5 records

Core offering

Shipsurance provides all-risk shipping insurance for parcels and freight shipped via major carriers (UPS, FedEx, USPS, DHL, Canada Post, YRC), covering loss, damage, and shortage in transit at rates up to 90% lower than carrier-direct insurance. The company serves e-commerce sellers, mail and parcel centers, manufacturers, and wholesale businesses worldwide, with coverage underwritten by an 'A' rated U.S. insurer. Its offering is supported by proprietary software (eReport Online, Management Center, and a RESTful API) and pre-built integrations with 30+ shipping, marketplace, and commerce platforms, plus an electronic claims system that pays most claims within 5 business days.

Product overview

Shipsurance is a shipping insurance company and an Assurant Company, offering comprehensive coverage for shipments sent via major carriers worldwide at rates up to 90% below carrier costs. The core product is the Shipsurance Shipping Insurance Platform, which provides coverage for loss, damage, and shortage while in transit. The platform is supported by the eReport Online suite for direct integration with eBay and Etsy marketplaces, the Online Manifesting System for manual shipment reporting, and the Claims Management Portal for rapid claims processing. Additional offerings include Trust Badges and Package Inserts for customer-facing coverage verification, MPC Package Inspection Labels for mail center operators, and a Flat Rate Coverage option for shippers preferring fixed monthly premiums. The Shipsurance API enables developers to build custom integrations with shipping and eCommerce platforms.

Differentiator

Problem solved

Functional benefit

Products and services

• Shipsurance Shipping Insurance Platform All-risk shipping insurance coverage for parcels and freight shipped via major carriers (UPS, FedEx, USPS, DHL, Canada Post, YRC), covering loss, damage, and shortage while in transit at rates up to 90% lower than carrier-direct insurance. Coverage extends to domestic and international shipments and is underwritten by an 'A' rated U.S. insurer. Targets e-commerce sellers, mail and parcel centers, wholesale distributors, and manufacturers.
• eReport Online

Quantifiable outcome

• Save up to 90% on shipping insurance costs
• +3 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration26 records

Feature4 records

Partnerships

14 partnerships are on record, tiered core and minor.

• ShipStationcoreTechnology or IntegrationShipStation allows multi-channel sellers to automate shipping labels, order management, and customer communication. Shipsurance insurance integrates directly with ShipStation, enabling seamless insurance coverage during label creation.
• ShippingEasycoreTechnology or IntegrationCloud-based shipping software integrating directly with online stores, marketplaces, and inventory systems. Shipsurance insurance is integrated into the ShippingEasy platform.
• ShopifycoreTechnology or IntegrationShopify Shipping is a built-in shipping solution for Shopify store owners partnering with carriers like USPS, UPS, DHL Express, and Canada Post. Shipsurance provides integrated insurance coverage.
• ShipEnginecoreTechnology or IntegrationMulti-carrier shipping platform for e-commerce platforms, logistics/fulfillment professionals, and independent e-commerce brands. Shipsurance integration available for insurance coverage.
• OrdorocoreTechnology or IntegrationE-commerce logistics platform for managing shipping, inventory, supplier management, and multichannel analytics. Shipsurance insurance integrates with Ordoro for seamless coverage.
• EtsycoreTechnology or IntegrationEtsy marketplace integration for sellers. Shipsurance coverage integrates directly with Etsy stores via Shipsurance eReport Online.
• eBaycoreTechnology or IntegrationeBay auction platform integration. Shipsurance coverage integrates directly with eBay via Shipsurance eReport Online, enabling easy insurance of auctions and sales.
• Stamps.comcoreTechnology or IntegrationStamps.com provides online postage and shipping solutions. Shipsurance insurance is compatible with and integrates into the Stamps.com platform.
• ShipWorkscoreTechnology or IntegrationShipping software solution compatible with Shipsurance insurance reporting and integration.
• ShipSavercoreChannel Partner/ Reseller/ DistributorPartner website for occasional shippers to purchase instant shipping insurance coverage through Shipsurance at lowest markups in the industry. Also allows claims management.
• 71lbsminorGTM or Marketing PartnerAutomated shipping refunds service for FedEx and UPS late deliveries. Referral partnership with Shipsurance.
• FastPackminorGTM or Marketing PartnerPackaging supplier offering discount pricing. Referral partnership with Shipsurance offering 5% discount using coupon code.
• AMBC (Associated Mail & Business Centers)minorGTM or Marketing PartnerNational trade association for mail and parcel industry, formerly AMPC. Partnership to serve their thousands of members.
• AssurantcoreStrategic or Co-development PartnerShipsurance Insurance Services is an Assurant Company. Shipsurance is underwritten by an 'A' rated insurance company, providing financial stability and backing.

Scale indicators4 records

Recent moves3 records

Expansion highlights5 records

Broad incumbents

• UPS Capital: UPS Capital is the financial services and insurance arm of UPS, offering parcel shipping insurance, cargo coverage, and supply-chain financing. It is the closest broad incumbent to Shipsurance, competing directly on parcel insurance but backed by a major carrier's distribution and balance sheet.
• FedEx InsureShield: FedEx's branded shipping insurance product, providing declared-value coverage for parcels shipped via FedEx. Comparable as a carrier-affiliated insurance offering that competes with Shipsurance on price, claims experience, and ease of use at the label-creation step.

Direct peers

• U-PIC Shipping Insurance: U-PIC is a direct competitor offering third-party parcel shipping insurance for e-commerce sellers and small businesses, integrated with multiple carriers and shipping platforms. Closest pure-play peer to Shipsurance in target customer, product structure, and channel strategy.
• Cabrella: Cabrella provides shipping insurance for e-commerce and high-value shipments, with API-first integration into shipping platforms. Comparable to Shipsurance in its focus on parcel insurance for online sellers and on technology-enabled underwriting and claims.
• InsureShip: InsureShip offers discounted parcel shipping insurance integrated with major carriers and e-commerce platforms, targeted at SMB and high-volume shippers. Closely comparable to Shipsurance in product, customer base, and integration-led GTM.
• ParcelGuard: ParcelGuard is a parcel shipping insurance provider focused on e-commerce merchants, offering coverage at lower rates than carriers with API and platform integrations. Direct peer to Shipsurance along product, pricing model, and customer segment dimensions.

Emerging players

• Cover Genius: Cover Genius is an insurtech providing embedded shipping, delivery, and post-purchase insurance products for e-commerce merchants via API. Comparable to Shipsurance in serving online retailers, but with a broader platform across multiple insurance lines and geographies.

Regional players

• Stamps.com (Auctane): Stamps.com provides USPS postage and shipping software with integrated shipping insurance options. While broader than pure insurance, it is a distribution partner of Shipsurance and a potential platform competitor offering in-house insurance to its SMB shipper base.
• ShippingEasy: ShippingEasy is a multi-carrier shipping software platform with native integration of Shipsurance insurance. While its primary business is shipping software, it is a key channel partner and, like other shipping platforms, a potential in-house insurance competitor over time.

Others

• Insure.com: Insure.com is an insurance comparison and brokerage platform. It is adjacent rather than directly competitive, but relevant as a channel and customer-acquisition reference point for SMBs shopping for specialty shipping coverage.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/Shipsurance
• Facebookfacebook.com/Shipsurance
• LinkedInlinkedin.com/company/shipsurance-insurance-services

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Shipsurance