ShipWorks
ShipWorks is a St. Louis-based division of Auctane that sells Windows-installed, on-premise multi-carrier shipping software with cloud components for high-volume ecommerce merchants, warehouses, and 3PLs, priced from $189 to $799 per month by shipment volume.
- Company typePrivate
- Founded2000
- HeadquartersSt Louis, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What ShipWorks does
ShipWorks is a US-based shipping software vendor founded in 2000 and headquartered in St. Louis, Missouri, with an additional sales office in Springfield. The company is a wholly owned division of Auctane, the ecommerce shipping parent that also operates sister brand ShipStation. ShipWorks builds a Windows-installed, on-premise multi-carrier shipping application augmented by a cloud component called ShipWorks Hub. The core product ingests orders from 70+ marketplaces, shopping carts, ERPs/WMSs, ODBC sources, and files (Excel, CSV, XML, TXT), then generates carrier labels across USPS, UPS, FedEx, DHL eCommerce, DHL Express, GlobalPost, and OnTrac. Differentiated capabilities include Intelligent Order Routing across multiple warehouses, Batch Processing for high-volume label generation (advertised at 16,000 labels per hour), Scan-to-Ship barcode verification, the ShipSense AI heuristic that auto-populates shipment fields from prior orders, a Best Rate Tool with exclusive carrier discounts up to 84% off, and a One Balance centralized postage account.
ShipWorks monetizes through volume-tiered monthly subscriptions ranging from $189/month (Ecommerce Professional, up to 5,000 shipments) to $799/month (Warehouse Elite, up to 50,000 shipments), with custom multi-year enterprise contracts above 50,000 shipments per month and a 30-day free trial for acquisition. Pricing includes unlimited users, computers, and carrier accounts on all tiers. The go-to-market motion is sales-led, combining direct website downloads, phone-based enterprise sales, scheduled demos via Calendly, case-study-driven content marketing, and a referral path to ShipStation for sub-5,000 shipment merchants. The customer base is described as "thousands of brands," spanning nonprofits (Goodwill Central Texas), DTC health supplement sellers processing roughly 80,000 orders per month (1st Phorm), and mid-market healthcare apparel companies (Blue Sky Scrubs), with US-based white-glove support staffed by solution engineers.
Operationally, ShipWorks runs a lean organization of 11-50 employees, ships monthly software releases (version 12.6.0.15998 shipped April 2026), and has progressively expanded from single-site ecommerce shipping into a multi-warehouse and 3PL platform with security-grade user roles, tokenized third-party billing, and physical dimensioning integration via Cubiscan. The product is positioned as 2X faster on order downloads than SaaS-only alternatives, a performance claim grounded in its local-database on-premise architecture.
ShipWorks firmographics
Firmographics- Name
- ShipWorks
- Legal name
- ShipWorks
- Website
- https://shipworks.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- ShipWorks is a St. Louis-based division of Auctane that sells Windows-installed, on-premise multi-carrier shipping software with cloud components for high-volume ecommerce merchants, warehouses, and 3PLs, priced from $189 to $799 per month by shipment volume.
- Ownership category
- akta.pro rank
ShipWorks industry classification
Industry- Product category
- Ecommerce Shipping Software
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731)
- akta.pro primary industry
- Dedicated Lanes & Mini-Bid / RFP Marketplace Platforms (TLAEAJAG)
Keywords
Where ShipWorks is headquartered
LocationHeadquarters
- HQ city
- St Louis
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
ShipWorks business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Subscription (Volume-based Tiers): Monthly subscription pricing based on monthly shipment volume. Four tiers: Ecommerce Professional ($189/mo for 5,000 shipments), Warehouse Essential ($389/mo for 12,000 shipments), Warehouse Professional ($639/mo for 25,000 shipments), and Warehouse Elite ($799/mo for 50,000 shipments). Enterprise custom plans available for volumes exceeding 50,000 shipments/month.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Ecommerce Professional - $189/month for up to 5,000 shipments |
| Subscription | Monthly | Warehouse Essential - $389/month for up to 12,000 shipments |
| Subscription | Monthly | Warehouse Professional - $639/month for up to 25,000 shipments |
| Subscription | Monthly | Warehouse Elite - $799/month for up to 50,000 shipments |
| Subscription | Multi-year contract | Enterprise Custom - Pricing varies for 50,000+ shipments/month |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
ShipWorks product offering
Product offeringCore offering
ShipWorks sells a Windows-installed on-premise multi-carrier shipping software (augmented by ShipWorks Hub cloud components) that lets high-volume ecommerce merchants and warehouses print labels across 70+ carriers, batch-process thousands of orders, route orders intelligently across warehouses, automate workflows, and access discounted postage rates.
Product overview
ShipWorks is a multi-carrier Windows-installed on-premise shipping software with cloud components (ShipWorks Hub) designed for high-volume ecommerce merchants and warehouses. The product portfolio includes the core ShipWorks shipping platform, four pricing tiers (Ecommerce Professional at $189/mo, Warehouse Essential at $389/mo, Warehouse Professional at $639/mo, and Warehouse Elite at $799/mo), ShipWorks Hub cloud management component, and the sister brand ShipStation (web-based, $9.99-$229.99/mo). The platform integrates with 70+ built-in integrations including major carriers (UPS, FedEx, USPS, DHL, GlobalPost, OnTrac), marketplaces (Amazon, eBay, Walmart, Etsy), and shopping carts (Shopify, BigCommerce, Magento, WooCommerce). Key features include Best Rate Tool for rate comparison, Intelligent Order Routing for multi-warehouse fulfillment, Batch Processing for bulk label printing, Scan-to-Ship for barcode-based quality control, ShipSense AI for workflow automation, One Balance for consolidated postage management, Address Validation, Shipping Insurance, and Custom Integrations via API, ODBC, or file import. ShipWorks is owned by Auctane and has been in operation since 2000.
Differentiator
Problem solved
Functional benefit
Products and services
- ShipWorks Windows-installed on-premise multi-carrier shipping software with cloud components (ShipWorks Hub) designed for high-volume ecommerce merchants and warehouses. Offers multi-carrier label generation across 70+ carriers, order management, batch processing, intelligent routing, and automation capabilities.
- ShipWorks Hub Cloud-based hybrid component that enables real-time software updates, remote access, product inventory management, warehouse storage bin location management, and multi-warehouse order routing for ShipWorks customers.
- ShipWorks API
Quantifiable outcome
- 2X faster download speed compared to SaaS-only solutions
- +5 more outcomes
Companies that use ShipWorks
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
ShipWorks technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration85 records
Feature8 records
ShipWorks partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- AuctanecoreShipWorks is a division of Auctane, a company renowned for its suite of innovative shipping solutions. As one of multiple products owned and operated by Auctane, ShipWorks offers shipping management capabilities tailored for high-volume businesses desiring an on-premise solution that supports limitless customization. ShipStation is also part of the Auctane family of ecommerce shipping solutions.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
ShipWorks competitors and assessment
Company assessmentDirect peers
- ShipHero: ShipHero combines WMS capabilities with shipping and fulfillment software for ecommerce brands and 3PLs, including batch label printing and warehouse routing. It overlaps with ShipWorks' Warehouse tier plans in the multi-warehouse/3PL segment.
- ShipStation: ShipStation is ShipWorks' direct sibling brand under Auctane, offering cloud-based, web-accessible shipping software for small-to-mid-volume ecommerce merchants (plans from $9.99-$229.99/month). It targets the SMB end of the market that ShipWorks' on-premise solution is not optimized for, making it the closest comparable product despite the architectural difference.
- Ordoro: Ordoro offers shipping software combined with inventory management and dropshipping automation for ecommerce merchants, including multi-carrier shipping, batch label printing, and analytics. It targets a similar mid-market ecommerce merchant customer as ShipWorks with overlapping multi-carrier and batch processing features.
- EasyPost: EasyPost is a shipping API platform providing multi-carrier rate shopping, label generation, tracking, and address verification for ecommerce merchants and platforms. It is a direct technical competitor to ShipWorks' API-based integrations and rate shopping capabilities, often embedded by software platforms.
- Shippo: Shippo is a cloud-native multi-carrier shipping API and dashboard platform for ecommerce businesses of all sizes, including mid-market and enterprise customers. It competes head-on with ShipWorks on multi-carrier rate comparison, label generation, and integrations with major marketplaces and carts.
- ShippyPro: ShippyPro is a multi-carrier shipping software platform that compares rates, generates labels, and manages returns across 100+ carriers and marketplaces. It competes with ShipWorks on multi-carrier rate shopping, label printing, and marketplace integrations, with a particular focus on European merchants.
Broad incumbents
- Stamps.com: Stamps.com is a USPS-focused online postage and shipping label service, also owned by Auctane. It overlaps with ShipWorks on USPS label generation and postage management but targets a broader, lighter-volume audience rather than ShipWorks' high-volume warehouse niche.
- Veeqo: Veeqo is an Amazon-owned multichannel ecommerce shipping and inventory management platform that helps merchants sync stock, manage orders, and print labels across carriers. It competes with ShipWorks on multi-channel order management and multi-carrier shipping but operates as part of Amazon's broader seller ecosystem.
Emerging players
- AfterShip: AfterShip is a post-purchase experience platform offering shipment tracking, returns, and shipping label management across 900+ carriers. It overlaps with ShipWorks on carrier integrations and tracking but extends into the broader post-purchase customer experience category.
- Linnworks: Linnworks is a multichannel ecommerce order and inventory management platform with integrated shipping functionality across multiple carriers and marketplaces. It competes with ShipWorks on consolidating orders from multiple sales channels and printing labels efficiently.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
ShipWorks social profiles
Digital presenceShipWorks financial estimates
Financial estimateRevenue estimate
Valuation estimate
ShipWorks leadership team
Management profileNumber of profiles
Profiles2 records
ShipWorks funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ShipWorks M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ShipWorks
What does ShipWorks do?
ShipWorks sells a Windows-installed on-premise multi-carrier shipping software (augmented by ShipWorks Hub cloud components) that lets high-volume ecommerce merchants and warehouses print labels across 70+ carriers, batch-process thousands of orders, route orders intelligently across warehouses, automate workflows, and access discounted postage rates.
Is ShipWorks a public or private company?
ShipWorks is a private company. It is classified as corporate owned and is currently operating.
When was ShipWorks founded?
ShipWorks was founded in 2000. It employs 11 to 50 people.
Where is ShipWorks based?
ShipWorks is headquartered in St Louis, United States, in the North America region.
How does ShipWorks make money?
One revenue line is on record: subscription (Volume-based Tiers).
Who are ShipWorks's main competitors?
Direct peers on record are ShipHero, ShipStation, Ordoro, EasyPost, Shippo and ShippyPro. Broad incumbents are Stamps.com and Veeqo. Emerging players are AfterShip and Linnworks.
Does ShipWorks have an API?
Yes. ShipWorks API allows developers to import orders, product info, payments and more into ShipWorks; print shipping labels with certified carrier integrations like FedEx, UPS, and USPS; communicate carrier details, tracking numbers, and status updates; integrate with third party APIs like MailChimp, FreshDesk, and Twilio; upload daily sales reports to a custom web service; and run PowerShell scripts and external commands. Developer documentation is at www.shipworks.com/developer.
What industry is ShipWorks in?
ShipWorks's product category is Ecommerce Shipping Software. Its primary akta.pro industry code is TLAEAJAG, Dedicated Lanes & Mini-Bid / RFP Marketplace Platforms. Its SIC code is 4731.