What Dialzara does

Dialzara is a privately held, bootstrapped software company founded in 2023 and headquartered in Eagle, Idaho, that sells an AI-powered phone answering platform built around a flagship AI receptionist. The product handles unlimited concurrent inbound calls 24/7, books appointments directly to customer calendars, screens spam, qualifies leads, transfers calls, and provides voicemail transcription, with add-on modules for outbound voice agents, two-way AI SMS, and an embeddable website chatbot. The technology stack is an application layer combining natural language processing, speech synthesis, autonomous multi-turn dialogue, knowledge retrieval from per-business training data, and anomaly detection, integrated with Google Calendar, Outlook, Salesforce, HubSpot, Slack, Microsoft Teams, ServiceTitan, Clio, and other tools via a deep Zapier partnership that exposes the platform to 5,000+ downstream applications.

The business model is a tiered subscription anchored at $29/month for the core AI receptionist (with $99 and $199 tiers and a separate $750+/month Outbound plan), augmented by usage-based SMS fees and a white-label program that lets agencies resell Dialzara under their own brand. The go-to-market is product-led: a 7-day free trial, ~15-minute self-serve onboarding, a live demo line, comparison and SEO content, and enterprise demo requests. The company claims thousands of customers across 88+ verticals — primarily small and medium businesses in legal, real estate, healthcare, home services, insurance, and automotive — with select enterprise logos (Farmers Insurance, Onit, XL Industrial) and SOC 2 Type 2 plus HIPAA compliance supporting regulated segments.

Name

Dialzara

Legal name

Dialzara LLC

Website

https://dialzara.com

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

1–10 employees

Short description

Dialzara provides an AI-powered phone answering platform centered on a 24/7 AI receptionist that handles unlimited concurrent calls, books appointments, and qualifies leads for small and medium businesses across 88+ industries, with add-on outbound voice, SMS, and chatbot capabilities.

Ownership category

akta.pro rank

Product category

AI Virtual Receptionist Software

NAICS

Telephone Call Centers (56142), Telephone Answering Services (561421), Telemarketing Bureaus and Other Contact Centers (561422)

SIC

Services-Prepackaged Software (7372), Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)

akta.pro secondary industries

Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL), Telehealth Contact Center, Virtual Front Desk & Messaging (HLALAKAG)

Keywords

• AI answering service
• Virtual receptionist software
• AI phone agent
• Conversational AI platform
• Automated call handling

Headquarters

HQ city

Eagle

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Infrastructure, Marketing or Sales, Personnel, Operations

Revenue model

1. AI Receptionist Subscription: Monthly subscription for AI receptionist service with tiered pricing based on call minutes. Core revenue driver with recurring monthly billing.
2. Outbound Voice Agent Plans: Separate subscription plans for outbound voice agents starting at $750/month for 1,500 contacts. Includes proactive sales outreach, follow-ups, and reactivation campaigns.
3. SMS Agent Service: Monthly base subscription plus per-AI-message charges. Includes two-way texting for appointment booking and lead qualification.
4. Website Chatbot: Standalone chatbot subscription or bundled free with any voice plan. Embeddable widget trained on business context.
5. White-Label Program: White-label solution for agencies to resell under their own brand. Whiteglove Zaps service for Business Plus users includes custom Zapier workflow building.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Dialzara provides an AI-powered virtual receptionist platform that answers business phone calls 24/7, books appointments, captures leads, screens spam, and routes callers using natural language processing. The same platform extends to outbound voice agents for proactive sales outreach, two-way AI SMS agents, and an embeddable website chatbot, with integration into calendars, CRMs, and 5,000+ apps via Zapier.

Product overview

Dialzara is an AI phone platform that provides a unified suite of products centered around its flagship AI Receptionist. The platform offers a modular architecture combining the core AI Receptionist with add-on capabilities including Outbound Voice Agents, AI SMS Agents, and Website Chatbot. Additional features like AI Call Routing, Appointment Scheduling, Voicemail Transcription, and Call Screening extend the platform's functionality. The system integrates via Zapier with 5,000+ business applications including major CRMs (Salesforce, HubSpot), calendars (Google Calendar, Outlook), and communication tools (Slack, Microsoft Teams). Pricing starts at $29/month for the base AI Receptionist with add-ons available à la carte.

Differentiator

Problem solved

Functional benefit

Products and services

• AI Receptionist The flagship AI-powered virtual receptionist that handles unlimited business calls 24/7, answers in natural human-like voice, books appointments, captures leads, answers FAQs, screens spam, and transfers calls. Integrates with existing phone numbers via call forwarding and is targeted at SMBs and mid-market businesses.
• Outbound Voice Agents Proactive AI calling solution for sales outreach, follow-ups, appointment reminders, and customer reactivation campaigns at scale. Available as a separate plan starting at $750/month for 1,500 contacts, distinct from the inbound AI receptionist.
• AI SMS Agents Two-way text messaging AI that books appointments, qualifies leads, and hands off to voice. Includes built-in 10DLC A2P registration. Plans start at $19/month base plus $0.05 per AI message.
• Website Chatbot Embeddable chat widget trained on business context that answers questions 24/7 and books meetings. Available as a standalone subscription at $39/month or bundled free with any voice plan.
• White-Label for Agencies White-label program allowing agencies and partners to offer Dialzara's AI receptionist technology under their own brand. Includes Whiteglove Zaps service for custom Zapier workflow building for Business Plus users.

Quantifiable outcome

• 90% cost savings vs hiring human staff
• +6 more outcomes

Named customers20 records

Segments6 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability9 records

Feature11 records

Partnerships

One partnership is on record.

• ZapiercoreTechnology or IntegrationDeep integration partnership enabling Dialzara to connect with 5,000+ business applications. Users can create automated workflows (Zaps) that trigger actions based on Dialzara events. Includes Whiteglove Zaps service for Business Plus users where Dialzara experts custom-build Zaps.

Scale indicators13 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• PolyAI: Enterprise-focused conversational AI voice platform for customer service and call deflection; adjacent product category with overlapping enterprise RFPs.
• Retell AI: Developer-first AI voice agent platform enabling custom phone-call agents; competes for technical buyers building similar reception/voice workflows.
• Bland AI: Well-funded AI voice agent platform focused on enterprise phone automation; competes for the same underlying conversational AI stack but with larger customers.
• Vapi: Voice AI infrastructure platform that enables developers and SMBs to build/deploy phone agents; overlaps with Dialzara's conversational AI foundation.
• Air AI: AI agent platform for autonomous phone conversations including sales and customer service; competes in the same outbound and inbound AI voice category.

Broad incumbents

• Aircall: Cloud phone system and contact center vendor embedding AI features; targets the same SMB segment with broader communications stack.
• RingCentral: Established UCaaS/contact center incumbent adding AI receptionist and agent-assist capabilities; overlapping SMB telephony buyer with broader portfolio.

Direct peers

• Goodcall: Direct AI answering service competitor targeting SMBs with similar self-serve, subscription-based AI receptionist offerings and inbound call handling.
• Smith.ai: Hybrid AI + human virtual receptionist service with shared SMB customer base, lead-capture focus, and 24/7 call handling similar to Dialzara.
• Ruby Receptionist: Long-standing virtual receptionist and answering service for SMBs and professional firms, increasingly layering AI capabilities alongside live agents.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/dialzara

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dialzara