LiveSwitch

What LiveSwitch does

LiveSwitch is a private software company, founded in 2008 and headquartered in Surrey, Canada with corporate domicile in the United States as LiveSwitch Inc. It operates a browser-based live video communication platform targeted at small businesses and entrepreneurs in home services verticals — moving, landscaping, electrical, cleaning, restoration, and surveying. The platform enables field operators to conduct remote site assessments and customer consultations via one-click video sessions that require no downloads, with adjacent capabilities for photo/video capture, QR-code and web-form intake, unlimited cloud storage with tagging and global search, and team collaboration features (comments, mentions, user permissions, photo annotations). Differentiated in-call features — laser pointer, background blur, virtual backgrounds, in-call notes, and scheduled calls — are oriented specifically toward field service workflows rather than generic conferencing. An AI assistant branded "Sparky" is in development as a forthcoming add-on module.

Underlying technology is a browser-native video stack layered with cloud storage and collaboration tooling, distributed via a hybrid go-to-market that combines product-led growth (no-credit-card free trial self-serve signup) with sales-assisted demo booking for mid-market prospects. Revenue mechanics are subscription SaaS with tiered plans; pricing is not publicly disclosed and is gated behind contact-sales and demo requests. The company reports 51–100 employees, has no disclosed institutional funding or M&A activity, and runs an ambassador program, partner network, and content marketing engine (blog, customer stories, podcasts/webinars, integrations showcase) to drive grassroots demand in target verticals.

Name

LiveSwitch

Legal name

LiveSwitch Inc.

Website

https://liveswitch.io

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

51–100 employees

Short description

LiveSwitch is a private SaaS company that provides a browser-based live video communication platform for small businesses in home services — moving, landscaping, electrical, cleaning, and restoration — enabling remote site assessments, customer consultations, and project documentation without requiring downloads.

Ownership category

akta.pro rank

Product category

Business Video Communication Software

NAICS

Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers (51621)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Live Streaming & Webcasting Platforms (BPAMAJAB)

akta.pro secondary industry

Generalist Live Streaming Platforms (Multi-Category) (MPACACAA)

Keywords

• Video conferencing software
• Live video streaming
• Browser video calling
• Remote site assessment
• Visual collaboration platform

Headquarters

HQ city

Apex

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Platform Subscription: LiveSwitch operates as a subscription-based SaaS platform providing communication tools for businesses. The platform offers a free trial period, suggesting a freemium or trial-led conversion model. Pricing appears to be based on tiers with plans differentiated by features and usage levels.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

LiveSwitch provides a browser-based live video communication platform that lets small businesses connect with customers remotely via one-click video sessions without downloads. It combines live video calling, on-demand photo/video recording and capture, unlimited cloud storage with tagging and search, and team collaboration tools, and is being extended with an AI assistant called Sparky.

Product overview

LiveSwitch offers a single unified communication platform designed for small businesses, particularly in home services industries (moving, landscaping, electrical, cleaning, restoration). The core platform provides live video calling, recording, organization, and collaboration features that enable field service businesses to connect with customers remotely, capture job site documentation, and streamline operations without travel. An AI assistant called Sparky is being developed as an add-on module to extend the platform's capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• LiveSwitch Platform A browser-based live video communication platform that lets small home services businesses connect with customers remotely via one-click video sessions without downloads, capture and store photos, videos, and documents in the cloud, and collaborate across projects with tagging, search, and team tools. Designed for moving, landscaping, restoration, cleaning, electrical, surveying, and other field service providers.
• Sparky An AI assistant developed by LiveSwitch as an add-on to the LiveSwitch Platform, intended to help small businesses address real-world operational challenges. Marked as 'Coming Soon' on the website, with specific capabilities not yet disclosed.

Quantifiable outcome

• Users can double, triple, or quadruple their daily estimates and revenue without hiring extra staff
• +2 more outcomes

Named customers9 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature5 records

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Jobber: Field-service management SaaS for home-service businesses (cleaning, landscaping, HVAC, etc.). Adjacent competitor that could add native video features and substitute for LiveSwitch's value prop.

Direct peers

• BombBomb: Video messaging and recording tool used heavily by real estate and home-services SMBs for client communications. Closely comparable use case of asynchronous and live video for SMB customer engagement.
• Zoom: Dominant business video conferencing platform serving SMBs and enterprises with browser and app-based meetings. Direct overlap with LiveSwitch on browser-based live video for businesses, though LiveSwitch is more verticalized for field-service workflows.
• Daily.co: Developer-friendly browser-based video calling platform with recording and collaboration APIs. Comparable technology foundation and SMB-friendly pricing tiers.
• Whereby: Browser-based video meeting platform purpose-built for simple, no-download sessions aimed at SMBs and creators. Closely comparable on ease-of-use, browser-first positioning, and SMB target market.
• RingCentral: SMB-focused unified communications platform offering video, voice, and messaging on a subscription model. Comparable target customer and subscription GTM motion.

Broad incumbents

• Microsoft Teams: Enterprise communication suite bundled with Microsoft 365, including meetings, chat, and now AI Copilot features. Competes with LiveSwitch for SMB video/collaboration budgets as a broader incumbent.
• ServiceTitan: Large home-services vertical SaaS platform that already integrates communication, scheduling, and customer engagement. Adjacent incumbent that could absorb LiveSwitch's use case natively.
• Google Meet: Free/low-cost browser-native video conferencing from Google, integrated with Workspace. Highly comparable on browser-based, no-download meetings and a primary SMB alternative.
• Cisco Webex: Established enterprise video and collaboration suite. Overlaps with LiveSwitch on browser-based meetings and competes for SMB and mid-market deals.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/liveswitchinc
• LinkedInlinkedin.com/company/about

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about LiveSwitch