Yorktel

What Yorktel does

Yorktel, founded in 1985 and headquartered in Wall, New Jersey, is a systems integrator delivering managed services, AV integration, voice solutions, and enterprise collaboration capabilities to Fortune 500 customers and U.S. federal agencies. Its portfolio centers on a modular Room Managed Services framework — 24x7x365 help desk, AIOps-powered monitoring, lifecycle management, and onsite staffing — layered over certified partnerships with Microsoft (Solutions Partner – Modern Work), Cisco (ATP-Gold Equivalent), Zoom, Crestron, and other OEMs. The company also operates event production, change management, digital signage, and software resale lines. Revenue mechanics combine recurring managed services subscriptions (multi-year, SLA-based), professional services for AV/collaboration integration, and software resale margins; pricing is quote-based and not publicly disclosed, with federal procurement enabled through GSA Schedule, ITES-SW2, and state contract vehicles.

Following OEP's October 2024 acquisition, Yorktel merged with Netherlands-based Kinly in August 2025 to create a transatlantic ProAV integrator generating approximately USD 400 million in combined annual revenue with around 1,600 employees across the U.S. and Europe. The combined entity unified under the Kinly brand in March 2026, with former Yorktel CEO Ken Scaturro leading the organization. Certifications (ISO 9001, ISO 27001, HIPAA, GDPR/DPF, AVIXA CAVSP Gold) and federal contract vehicles constitute significant regulatory barriers, while the proprietary AIOps engine aggregating telemetry across 10,000+ monitored rooms provides an operational data layer distinct from pure-play AV integrators.

Name

Yorktel

Legal name

York Telecom Corporation

Website

https://yorktel.com

Company type

Private

Founded year

1985

Operating status

Acquired

Headcount range

1,001–5,000 employees

Short description

Yorktel is a U.S.-based systems integrator delivering managed AV, voice, and collaboration services to Fortune 500 enterprises and federal agencies; following its 2025 Kinly merger, it operates transatlantically as Kinly with ~$400M combined revenue.

Ownership category

akta.pro rank

Product category

Audio-Visual Systems Integration and Managed Collaboration Services

NAICS

Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

IT Program/Project Management (PMO) & Delivery Assurance (BPAEAAAO)

akta.pro secondary industries

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN), Workplace Technology & Smart Office Support (Room Booking Systems, IT/AV Liaison) (IMAIALAK)

Keywords

• Managed collaboration services
• AV systems integration
• Unified communications solutions
• Video conferencing services
• Enterprise IT integration

Headquarters

HQ city

Wall

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Managed Services: Recurring managed services revenue from room managed services, help desk, monitoring, management, and voice services. Services are delivered 24x7x365 with SLA-based pricing.
2. Professional Services: Implementation, consulting, and integration services for AV integration, collaboration solutions, event production, and change management engagements.
3. Software Reselling: Authorized reseller for enterprise software providers including Microsoft, Cisco, Zoom, and specialized software across contact center, HR, cybersecurity, CX, and IT platforms.
4. Systems Integration: AV integration and enterprise collaboration solutions including design, deployment, and lifecycle management services for audio-visual systems.
5. Event Production Services: End-to-end event production including onsite, virtual, and hybrid event support with professional crews and platform flexibility.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Yorktel is a global systems integrator that designs, deploys, and manages enterprise AV, IT, and voice collaboration environments for Fortune 500 enterprises and U.S. federal agencies. Its core offering is a modular Room Managed Services portfolio (help desk, AIOps monitoring, room management, onsite support) wrapped around enterprise collaboration solutions from Microsoft, Cisco, and Zoom, supplemented by AV integration, event production, and consulting services.

Product overview

Yorktel is a Next-Gen Global Systems Integrator offering a comprehensive portfolio of managed services, enterprise collaboration solutions, consulting, and software solutions. The core offering consists of Room Managed Services, which provides a modular 'best of breed' solution incorporating Help Desk, AIOps Monitoring, Management, and Onsite Managed Services to manage global collaboration estates. This is complemented by Voice Managed Services for unified voice management across Microsoft Teams, Webex, and Zoom. The company also provides Enterprise Collaboration Solutions including Microsoft Solutions, Cisco Solutions, and Zoom Solutions as certified partners, along with AV Integration Solutions, Event Production Services, and Consulting Services (Change Management, User Adoption, Network Readiness). Software Solutions cover HR, Cyber Security, CX and Messaging, IT Platforms, and Government & Education. Government Solutions are available through multiple contracts including ITES-SW2, NJ T3121, and Virginia State Contract.

Differentiator

Problem solved

Functional benefit

Products and services

• Room Managed Services Comprehensive managed IT services for enterprise meeting and collaboration spaces, including help desk, monitoring, management, and onsite support delivered 24x7x365 for Fortune 500 and federal customers.
• Voice Managed Services Unified voice management across Microsoft Teams, Webex, and Zoom, with ITIL-based processes, AI-driven monitoring, SBC as a Service, and carrier optimization for enterprise voice environments.
• Digital Signage Managed Services 24x7x365 management of enterprise digital signage networks with proactive AI-powered monitoring, content management platform integration, and enterprise-grade support.
• Enterprise Collaboration Solutions End-to-end design, integration, and management of unified communications and collaboration environments across Microsoft (Teams, Office 365, Azure AD, SharePoint), Cisco (Webex, Meraki), and Zoom platforms for enterprise customers.
• AV Integration Solutions Audio-visual system integration for conference rooms, huddle spaces, and hybrid workplaces, including professional installation and ongoing support delivered through the global YorkForce subcontractor network.
• Event Production Services End-to-end production support for live, virtual, and hybrid events with expert crews, platform flexibility, and white-glove service for enterprise and government customers in 60+ countries.
• Consulting Services End-to-end IT consulting covering digital change management, user adoption, and network readiness assessments to support enterprise collaboration and digital transformation initiatives.
• Software Solutions Authorized resale of enterprise software covering contact center, customer experience, messaging, HR, cybersecurity, IT platforms, and office automation solutions for enterprise and government customers.
• Government Solutions Comprehensive AV, collaboration, media, and managed services tailored for federal agencies, accessed through GSA Schedule, ITES-SW2, and state contract vehicles across civilian and defense departments.

Quantifiable outcome

• Over 10,000 rooms with IT-enabled rooms under active management
• +3 more outcomes

Named customers31 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration39 records

AI capability8 records

Feature5 records

Partnerships

30 partnerships are on record, tiered core and flagship.

• Utelogy CorporationcoreStrategic or Co-development Partner · 11 August 2025Utelogy and Yorktel expanded their strategic partnership to offer enhanced AV/UC managed services, including new AI and cloud capabilities. The partnership focuses on delivering outcomes-driven, innovative solutions for hybrid workplaces, improving operational efficiency, user experience, and global scalability for enterprise clients.
• KinlyflagshipStrategic or Co-development Partner · 1 August 2025Yorktel acquired Kinly in August 2025, and the combined organization has now unified under the Kinly brand name, creating a transatlantic ProAV integrator. The merged entity generates approximately USD 400 million in annual revenue with around 1,600 employees across the U.S. and Europe. Ken Scaturro, Yorktel's former acting CEO, now leads the combined company.
• MicrosoftflagshipTechnology or IntegrationPremier Microsoft Solutions Partner with Modern Work specialization. Gold and Silver competencies across cloud platform, collaboration, communications, data platform, messaging. Services include Teams Phone, Office 365, Azure AD, SharePoint, and Modern Workplace solutions.
• CiscoflagshipTechnology or IntegrationRecognized Cisco Partner with ATP-Gold Equivalent certification for Cloud & Managed Services. Extensive certifications including Telepresence Customization (one of two in North America), Webex Certified, Unified Communications Certified.
• ZoomcoreTechnology or IntegrationCertified Zoom partner offering Zoom Meetings & Chat, Zoom Phone, and enterprise collaboration solutions.
• HP/PolycoreTechnology or IntegrationStrategic partner for endpoint devices including Poly conferencing solutions and HP hardware.
• LogitechcoreTechnology or IntegrationPartner for collaboration endpoint hardware including cameras, speakers, and meeting room solutions.
• Crestron ElectronicscoreTechnology or IntegrationCrestron Elite certified partner providing room control systems and AV-over-IP solutions.
• BarcocoreTechnology or IntegrationPartner for wireless presentation and collaboration solutions.
• BiampcoreTechnology or IntegrationPartner for audio processing and conferencing audio solutions.
• SamsungcoreTechnology or IntegrationPartner for digital signage displays and visual solutions.
• SonycoreTechnology or IntegrationPartner for professional display and imaging solutions.
• LG ElectronicscoreTechnology or IntegrationPartner for commercial display and digital signage solutions.
• LenovocoreTechnology or IntegrationPartner for enterprise hardware including PCs and smart devices.
• ServiceNowcoreTechnology or IntegrationPartner for ITSM integration and service management solutions using world's leading IT Service Management tools.
• PexipcoreTechnology or IntegrationPartner for video conferencing interoperability and cloud meeting solutions.
• NeatcoreTechnology or IntegrationPartner for innovative video meeting devices and room solutions.
• BrightSigncoreTechnology or IntegrationPartner for digital signage media players and playback solutions.
• NICEcoreTechnology or IntegrationPartner for customer experience and contact center solutions.
• QSCcoreTechnology or IntegrationPartner for audio and control solutions.
• Sharp/NECcoreTechnology or IntegrationPartner for commercial display and visual solutions.
• AppspacecoreTechnology or IntegrationPartner for workplace experience and digital signage platform.
• Microsoft AzurecoreTechnology or IntegrationPartner for cloud infrastructure including Azure Virtual Desktop for M&A scenarios.
• Check PointcoreTechnology or IntegrationPartner for cybersecurity and fraud prevention solutions.
• LegrandcoreTechnology or IntegrationPartner for commercial building infrastructure and AV mounting solutions.
• PlanarcoreTechnology or IntegrationPartner for premium display and digital signage solutions.
• MartellocoreTechnology or IntegrationPartner for network monitoring and analytics solutions.
• AVIXAcoreTechnology or IntegrationPlatinum member of AVIXA (Audiovisual and Integrated Experience Association) with CTS certifications.
• AFCEA InternationalcoreTechnology or IntegrationIndustry association membership supporting government technology initiatives.
• ACT-IACcoreTechnology or IntegrationIndustry association membership supporting government IT advancement.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Whitlock: Whitlock is a U.S. AV integration and collaboration solutions provider serving enterprise customers — a comparable mid-market systems integrator with overlapping vendor partnerships and managed services offerings.
• AVI-SPL: AVI-SPL is the largest global AV systems integrator and managed services provider, serving Fortune 500 enterprises and federal agencies with collaboration, AV integration, and managed services — a near-direct competitor to Yorktel across enterprise and government segments.
• Red Thread: Red Thread is a U.S.-based AV and workspace technology integrator serving enterprise clients with collaboration, digital signage, and managed services — comparable in scale and customer profile to Yorktel's enterprise business.
• Carousel Industries: Carousel Industries is a U.S.-based AV and IT integrator serving enterprise and government clients with unified communications, collaboration, and managed services — overlapping significantly with Yorktel in Fortune 500 and federal markets.
• Diversified (now AHEAD): Diversified is a global technology integrator providing AV, collaboration, and managed services to enterprise and media customers — directly comparable in scope and customer base to Yorktel's enterprise collaboration practice.
• Convergint Technologies: Convergint is a large global systems integrator specializing in security, AV, and life safety solutions for enterprise and government customers — directly comparable in scale, customer profile, and integrator-led managed services model.
• Kinly: Kinly is the Netherlands-based ProAV integrator that merged with Yorktel in August 2025; post-merger both operate as a single entity, but historically Kinly was the most direct transatlantic peer with overlapping managed services and systems integration offerings.

Emerging players

• Spinitar: Spinitar is a U.S.-based AV integration and managed services provider focused on enterprise and government — smaller in scale than Yorktel but with directly overlapping service offerings and customer segments.

Broad incumbents

• CDW Corporation: CDW is a large, diversified IT solutions provider serving enterprise, government, and education customers with collaboration, networking, and managed services — overlapping with Yorktel's broader IT services portfolio at much larger scale.

Regional players

• Immedia Group: Immedia is a UK-based AV and collaboration services provider serving enterprise customers — comparable in service offerings to Yorktel's EMEA business but primarily UK-focused rather than transatlantic.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubevimeo.com/yorktel
• LinkedInlinkedin.com/company/yorktel

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries1 record

Funding overview

Funding rounds3 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A3 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Yorktel